住宿正面

里士滿艾菲索斯度假村 - 全包式的評價

5 out of 5
里士滿艾菲索斯度假村 - 全包式
Pamucak Mevkii, Selçuk, Izmir

評價

8.0

很好

10 分評分,優異;150 則評價中有 61 則" "
8 分評分,不錯;150 則評價中有 40 則" "
6 分評分,一般;150 則評價中有 37 則" "
4 分評分,欠佳;150 則評價中有 10 則" "
2 分評分,很差;150 則評價中有 2 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

Gerd Richard

伴侶同遊
Das Hotel ist etwas in die Jahre gekommen und ist in vielerlei Hinsicht durchschnittlich. Es eignet sich aufgrund der Lage gut für eine Nacht vor oder nach dem Besuch der Ruinen von Ephesus. Einen längeren Aufenthalt würde ich nicht empfehlen.
於 2023 年 11 月住了 2 晚
Richmond Ephesus Hotel 於 2024年5月10日的回應
Dear Gerd Richard,Thank you very much for your nice rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Short trip
We had a lovely family trip. Food was great. Staff were hospitable. Facilities were lovely and not too busy.
於 2023 年 10 月住了 2 晚
Barbaros KARABULUT General manager 於 2023年10月31日的回應
Dear Guest,Thank you very much for your nice rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral Manager

6/10 一般

Gulgun

於 2023 年 9 月住了 7 晚
Barbaros KARABULUT General manager 於 2023年10月23日的回應
Dear Guest,Thank you very much for your rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral Manager

6/10 一般

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 4 晚
Barbaros KARABULUT General manager 於 2023年10月12日的回應
Dear GuestThank you very much for your rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral Manager

8/10 不錯

Hamdiye

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Preis - Leistung passt
於 2023 年 8 月住了 4 晚
Barbaros KARABULUT General manager 於 2023年9月4日的回應
Dear Hamdiye,Thank you very much for your rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

Cigdem

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 11 晚
Barbaros KARABULUT General manager 於 2023年9月2日的回應
Cıgdem Hanım merhaba,Değerlendirmeniz için çok teşekkür ederiz.Sizleri tekrar otelimizde görmekten mutluluk duyacağız.Saygılarımla,Barbaros KARABULUTGenel Müdür

10/10 優異

John

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 7 晚
Barbaros KARABULUT General manager 於 2023年9月2日的回應
Dear Mr. John,Thank you very much for your good rating.We will be happy to see you again in our hotel.Best regards,Barbaros KARABULUTGeneral Manager

6/10 一般

Behrang

不滿:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 6 晚
Barbaros KARABULUT General manager 於 2023年9月2日的回應
Dear Mr. Behrang ,Thank you very much for your rating.We will be happy to see you again in our hotel.Best regards,Barbaros KARABULUTGeneral Manager

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
於 2023 年 8 月住了 6 晚
Barbaros KARABULUT General manager 於 2023年8月28日的回應
Dear Guest,Thank you very much for your nice rating.We will be happy to welcome you at your next stay.Kind regards,Barbaros KARABULUTGeneral manager

8/10 不錯

ILHAN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 7 晚
Barbaros KARABULUT General manager 於 2023年8月23日的回應
Sayın Ilhan Bey,Puanlamanız için çok teşekkür ederiz.Bir sonraki konaklamanızda sizleri ağırlamaktan mutluluk duyacağız.Saygılarımla,Barbaros KARABULUTGenel Müdür

6/10 一般

Burak

家人同遊, 親子同遊
讚好:整潔度
不滿:職員與服務和住宿狀況
Genoeg eten, schoonmakers waren goed.
於 2023 年 7 月住了 11 晚
Barbaros KARABULUT General manager 於 2023年8月17日的回應
Dear Mr Burak,Thank you very much for your rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

PETER FRANCIS

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Eccellente come qualità e quantità il cibo nel ristorante all inclusive
於 2023 年 7 月住了 10 晚
Barbaros KARABULUT General manager 於 2023年8月6日的回應
Dear Mr Peter Francıs,Thank you for choosing our hotel and sharing your valuable comment with us.We are very happy to read that you were satisfied with our hotel, service and colleagues during your stay.We will be pleased to host you again on your next stay.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

Faruk

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wir waren im Juli im Hotel. Das Hotel hat eine recht große Anlage. Die Räumlichkeiten sind schon etwas veraltet aber trotzdem sauber und alles hat funktioniert. Das Essen ist sehr umfangreich und lecker. Internet war in den Räumen und Lobby akzeptabel, aber am Pool und Beach Bar kaum vorhanden. Am Besten hat uns der Strand gefallen. Das Hotel hat eine sehr breite Strandfläche. Der Sand ist sehr fein und goldig. Man kann barfuss fast 200m ins Meer hineinlaufen. Auch auf dem Meeresboden nur feiner Sand. Es gab gute Unterhaltung mit Shows und alle 2 Tage Livemusik. Wir würden das Hotel sehr empfehlen.
於 2023 年 7 月住了 7 晚
Barbaros Karabulut General Manager 於 2023年7月29日的回應
Dear Mr Faruk,Thank you for choosing our hotel and sharing your experience with us.We are very pleased to read about the satisfaction you experienced during your stay.Your comments regarding the deficiencies you have pointed out to us have been passed on to the appropriate department to help us provide you with the best possible experience. Rest assured that we will take the necessary internal measures, taking into account your valuable comments and warnings.We will be glad to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

irfan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 6 晚
Barbaros Karabulut General Manager 於 2023年7月22日的回應
Dear Guest,Thank you very much for your good rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

8/10 不錯

Katja

親子同遊
Das Essen war super. Es gibt eine große Auswahl an verschiedenem Essen, es ist abwechslungsreich, frisch und lecker. Das Personal an der Rezeption ist sehr freundlich und hilfsbereit. Wir hatten anfangs ein Zimmer mit Teppich, das sehr in die Jahre gekommen war und richtig gestunken hat. Wir durften auf Anfrage problemlos das Zimmer wechseln und zogen in ein viel schöneres Zimmer in einem Bungalow. Auch das Reinigungspersonal war sehr freundlich, das Zimmer war jeden Tag sauber. Lediglich die Mitarbeiter an den Bars und im Restaurant waren sehr reserviert. Das Hotel ist für einen Familienurlaub mit Kindern total geeignet.
於 2023 年 7 月住了 7 晚
Barbaros Karabulut General Manager 於 2023年7月17日的回應
Dear Mrs Katja, Thank you for choosing our hotel and sharing your experience with us.As we know that guest satisfaction is very important in our hotel, we are aware that it is also important to renovate the hotel, and we continue to renovate the hotel within a certain plan every year. We will be pleased to host you on your next stay. Kind regards, Barbaros Karabulut General manager

8/10 不錯

Eray

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 7 月住了 5 晚
Barbaros Karabulut General Manager 於 2023年7月13日的回應
Dear Mr Eray,Thank you very much for your good rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

Alper

於 2023 年 6 月住了 4 晚
Barbaros Karabulut General Manager 於 2023年7月22日的回應
Değerli Misafirimiz,İyi puanlamanız için çok teşekkür ederiz.Sizleri tekrar otelimizde görmekten mutluluk duyacağız.Saygılarımla,Barbaros KARABULUTGenel Müdür

10/10 優異

Natalia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Beach, garden, swimming pools are very nice. Food quality is good. Particularly the breakfast was excellent! However, there are not many dining options. At time when we visited, there was only buffet open. We had a Senior suite and 2 Standard Single rooms. The suite was nice and spacious, however in the Single rooms there were 2 beds and they were pretty small (removing 1 bed would help to create a little more space, also it's expected to be single anyway). No problems with parking. We enjoyed our stay and I can recommend it.
於 2023 年 5 月住了 3 晚
Barbaros Karabulut General Manager 於 2023年6月4日的回應
Dear Mrs Natalia,Thank you for choosing our hotel and sharing your experience with us.We are very happy to read the satisfaction you experienced during your stay.We will be happy to welcome you at your next stay.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

Alper

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice forba short break
於 2023 年 4 月住了 1 晚
Barbaros Karabulut General Manager 於 2023年5月2日的回應
Dear Guest,Thank you very much for your rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

AHMAD

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
BE HAPPY. STAY HERE
fast check in. nice and friendly staff all over and every were. efficient with a good service. almost 1 hr from Izmir. the room is not so big but wide enough. take see view to get an amazing view. clean. billows need to be improved. bathroom has all needed tools. AC hot and cold is fantastic. swimming pool is wide, nice and clean. the beach is extra amazing. entertainment every night with very efficient teams. amusing. if you travel with children they will never get bored with many places and activities to do. food is an open buffet in the 3 meals. hot. fresh and very delicious. lots of variation. also the spa and the gym. all facilities are nice. no need to go out of this 5 stars resort. frankly. the service we got is higher than the money we paid. I hope they can keep the same level in summer to come back :) my family and myself loved our stay and for sure we will come back again. hopping the hotel will keep this level in all matters.
於 2023 年 4 月住了 3 晚
Barbaros Karabulut General Manager 於 2023年4月28日的回應
Dear Mr Ahmad,First of all, we would like to thank you for choosing Richmond Ephesus and for taking the time to share your experiences with us.We would like you to know that we are happy to have met your expectations and provided you with a holiday service that you are satisfied with.We hope to see you again in the near future.Kind Regards,Barbaros KARABULUTGeneral Manager

6/10 一般

Eamonn

讚好:整潔度、職員與服務和客房舒適度
Weekend break
It was ok as far as all inclusive hotels go. The food was good but choices were the same day after day. Wifi was a bit on/off for the first day but was ok after that.
於 2023 年 4 月住了 3 晚
Barbaros Karabulut General Manager 於 2023年4月12日的回應
Dear Guest,Thank you very much for your rating and comment. We believe that the shortcomings you have mentioned will be a light for us in our future plans.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

6/10 一般

Georg

於 2022 年 11 月住了 2 晚
Barbaros Karabulut - General Manager 於 2022年11月29日的回應
Dear Guest,Thank you very much for your rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

6/10 一般

James

多人同遊
Short stay.
於 2022 年 11 月住了 2 晚
Barbaros Karabulut - General Manager 於 2022年11月26日的回應
Dear Mr James,Thank you very much for your rating.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

8/10 不錯

Martine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel parfaitement entretenu à recommander
於 2022 年 11 月住了 8 晚
Barbaros Karabulut - General Manager 於 2022年11月25日的回應
Dear Guest,Thank you very much for your rating and pictures.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

8/10 不錯

Babak

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Our family loved the rooms and the beautiful view from our rooms, however, the food was not the best:( not much variety, almost the same food every day. The staff were very friendly! Overall, we had a very good time on this property.
Barbaros Karabulut - General Manager 於 2022年11月13日的回應
Dear Guest,Thank you for choosing our hotel and sharing your experience with us.We are also very happy to read about the satisfaction you experienced during your stay.We look forward to welcoming you on your next stay.Kind regards,Barbaros KARABULUTGeneral Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 4 晚
Barbaros Karabulut - General Manager 於 2022年10月28日的回應
Dear Guest,Thank you very much for your rating.We will be happy to see you again in our hotel.Best regards,Barbaros KARABULUTGeneral Manager

8/10 不錯

ADEM

讚好:職員與服務、住宿狀況和客房舒適度
Fiyat performans çok iyi
Arkadaşlarıma tavsiye ediyorum. Fiyat performans harika.
於 2022 年 9 月住了 2 晚
Barbaros Karabulut - General Manager 於 2022年10月4日的回應
Adem bey,Otelimizi tercih ettiğiniz ve deneyimlerinizi bizlerle paylaştığınız için teşekkür ederiz.Konaklamanız süresince yaşadığınız memnuniyeti okumaktan dolayı bizler de çok mutlu olduk.Sizleri bir sonraki konaklamanızda da misafir etmekten memnuniyet duyacağız.Saygılarımla,Barbaros KARABULUTGenel Müdür

8/10 不錯

ERKAN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Richmond Ephesus tatilimiz
Oda, otel ve çevre temizliği çok iyi. Odalar her gün temizleniyor. Çevre düzenlemesi çok güzel, yeşil iyi korunmuş. Yemek çeşitliliği yüksek, lezzet kişisel bir konu. Aç kalmak mümkün değil, yerleşimin muhtelif yerlerinde muhtelif saatlerde türlü ikramlar yapılıyor. Çocuklar için bir çok oyun alanı ve aktivite var. Çocuklu aileler için ideal göründü. Deniz temiz, ama çok sığ. Çocuklar için iyi ama derin suları sevenler hoşlanmayabilir. Özetlersek, eşimle beş keyifli gün geçirdik.
於 2022 年 9 月住了 4 晚
Barbaros Karabulut - General Manager 於 2022年10月2日的回應
Erkan bey,Otelimizi tercih ettiğiniz ve deneyimlerinizi bizlerle paylaştığınız için teşekkür ederiz.Konaklamanız süresince yaşadığınız memnuniyeti okumaktan dolayı bizler de çok mutlu olduk.Sizleri bir sonraki konaklamanızda da misafir etmekten memnuniyet duyacağız.Saygılarımla,Barbaros KARABULUTGenel Müdür

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
部屋の外がキッチンでうるさかった。あと、喫煙者が多く、ビーチ、レストランと臭かった
於 2022 年 9 月住了 2 晚
Barbaros Karabulut - General Manager 於 2022年11月2日的回應
Dear Guest,Thank you very much for your rating and short comment. We believe that the shortcomings you have mentioned will be a light for us in our future plans.We will be happy to see you again in our hotel.Kind regards,Barbaros KARABULUTGeneral manager

10/10 優異

Ali Orkun

於 2022 年 9 月住了 2 晚
Barbaros Karabulut - General Manager 於 2022年9月27日的回應
Ali bey,Değerlendirmeniz için çok teşekkür ederiz.Sizleri tekrar otelimizde görmekten mutluluk duyacağız.Saygılarımla,Barbaros KARABULUTGenel Müdür

8/10 不錯

Adrian

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Decent budget resort. I would say it's a 3.5 star hotel. Good buffet restaurant. Very limited a la carte dinning. Nice beach with very fine sand. Probably because of the sand the color of the water is dirty brown near the shore.
於 2022 年 9 月住了 6 晚
Barbaros Karabulut - General Manager 於 2022年10月3日的回應
Dear Mr Adrian,First of all, thank you for taking the time to share your views with us.We have the highest score and satisfaction regarding our A'la carte restaurant we are sad to learn that our food service was below your expectations during your stay. Although we have a kitchen that meets the taste of our guests in general, of course, different thoughts and taste are of great importance for us. But we may revise our A'la carte menu options based on your comment.We will be happy to welcome you at your next stay.Kind regards,Barbaros KarabulutGeneral Menager

10/10 優異

BRIAN

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great host helpful people
於 2022 年 8 月住了 6 晚
Barbaros Karabulut - General Manager 於 2022年9月4日的回應
Dear Mr. Brian,Thank you very much for your nice rating.We will be happy to see you again in our hotel.Best regards,Barbaros KARABULUTGeneral Manager

8/10 不錯

Selin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome week and food but beware of mosquitoes
Very beautiful and comfortable place to stay for a week. Clean and hygienic facility. Food was amazing and service was exceptional. A lot of variety of traditional Turkish and international food choices were available and changes every day. A couple of maintenance issues but resolved right away. As much as we enjoyed our family time we were troubled by mosquitoes. Recommend to bring your own repellent. Really good choice for a family stay.
View from beach hammock
於 2022 年 8 月住了 5 晚
Barbaros Karabulut - General Manager 於 2022年8月27日的回應
Dear Mrs Selin,Thank you for choosing our hotel and sharing your experience with us.We are also happy to read that you were satisfied with our services during your stay. We would like you to know that we carefully evaluate the issues that you are not satisfied with.As you mentioned, the mosquito originates from the delta structure in which our hotel is located. The municipality, the hoteliers association in the region and the hotel management are spraying regularly from three branches.Although we have achieved a certain amount of success, it is sometimes insufficient against those who flock from different regions.We look forward to welcoming you and your family for your next stay.Best regards,Barbaros KARABULUTGeneral Manager

10/10 優異

Gülay

於 2022 年 8 月住了 1 晚
Barbaros Karabulut - General Manager 於 2022年8月22日的回應
Gülay Hanım,Değerlendirmeniz için çok teşekkür ederiz.Sizleri tekrar otelimizde görmekten mutluluk duyacağız.Saygılarımla,Barbaros KARABULUTGenel Müdür

10/10 優異

ömer

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚
Barbaros Karabulut - General Manager 於 2022年8月17日的回應
Dear Mr. Ömer, Thank you very much for your nice rating. We will be happy to see you again in our hotel. Best regards, Barbaros KARABULUT General Manager

10/10 優異

Raed

親子同遊
讚好:整潔度和住宿狀況
It was really amazing vacation the everything was great even though the rooms needs some renovations and some varieties in night shows because some of them were boring and others were repeated but all of all it was wonderful staying
於 2022 年 7 月住了 10 晚
Barbaros Karabulut - General Manager 於 2022年7月21日的回應
Dear SHIMA YOUNES, Thank you for choosing our hotel and sharing your valuable feedback. We are very happy that you are satisfied with our hotel and our service, thank you very much. We will be very pleased to welcome you again on your next stay. Best regards, Barbaros KARABULUT General Manager

10/10 優異

Nigar

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Müq hotel.herkese tavsiye ederim
Genel olarak güzel hotel.odalar temiz.çalışanlar gayet iyi.klima iyi çalışıyo.her şey dahildi fiyata.yemekler mükemmeldi.gün içerisinde baya etkinlikler oluyo hotelde.ben memnun kaldım.deniz de temizdi.sadece bir az dalgalıydı.ben her kese tavsiye ederim
於 2022 年 7 月住了 3 晚
Barbaros Karabulut - General Manager 於 2022年7月14日的回應
Değerli Misafirimiz, Öncelikle Richmond Ephesus'u tercih ettiğiniz ve zaman ayırıp tatil deneyiminizi bizimle paylaştığınız için teşekkür ederiz. Beklentilerinizi karşılamış olmaktan ve size memnun kaldığınız bir tatil hizmeti sunmaktan mutluluk duyduğumuzu bilmenizi isteriz. Sizi tekrar Richmond Ephesus'ta görmeyi umuyoruz. Saygılarımla, Barbaros Karabulut Genel Müdür

10/10 優異

Jacob

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Deze plek is een droom die uitkomt. Een prachtig resort met een fantastisch net en schoon strand + zwembaden.
於 2022 年 6 月住了 5 晚
Barbaros Karabulut 於 2022年6月13日的回應
Dear Mr.Jacob, First of all, we want to thank you for choosing the Rıchmond Ephesus for your vacatıon. We are very happy to know that you were satisfıed wıth the time spend at our hotel and that you lıke our services. We hope to see you again at Rıchmond Ephesus ın the near future. Best Regards, Barbaros Karabulut General Manager

10/10 優異

Petra

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 6 晚

10/10 優異

Ivan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 2 晚
Barbaros Karabulut General Manager 於 2022年6月1日的回應
Dear Guest, First of all, we would like to thank you for choosing Richmond Ephesus Resort Hotel and for taking the time to share your experiences with us. We would like you to know that we are happy to have met your expectations and provided you with a holiday service that you are satisfied with. We hope to see you again in the near future and we can offer you a holiday opportunity that you will enjoy again. Best Regards, Barbaros Karabulut General Manager

10/10 優異

Ismail Burak

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 3 晚

8/10 不錯

Tawfik

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Avis cool
Séjour sympa, animateurs super sympa. Nourriture variée et bonne. Petite bémol,les arrangements hôtel/taxi désavantageux pour le client.Il faut diminuer les prix annoncés de 30 à 40%. Animation sympa sans plus dû au matériel et infrastructures moyennes. Mais en gros,suffisant pour nous.
於 2022 年 5 月住了 5 晚
Barbaros Karabulut - General Manager 於 2022年5月13日的回應
Dear Guest, First of all, we would like to thank you for choosing Richmond Ephesus Resort Hotel and for taking the time to share your experiences with us. We would like you to know that we are happy to have met your expectations and provided you with a holiday service that you are satisfied with. We hope to see you again in the near future and we can offer you a holiday opportunity that you will enjoy again. Best Regards, Barbaros Karabulut General Manager barbaros.karabulut@richmondhotels.com.tr

6/10 一般

Victor miguel

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
Esta mal tener que pedir por favor que me limpien la habitación ya que hasta las 18 hs no lo habían hecho y cuando lo hacen solo tienden la cama sin limpiar
於 2022 年 4 月住了 3 晚
Barbaros Karabulut - General Manager 於 2022年5月12日的回應
Dear Guest, First of all, we would like to thank you for taking the time to share your views with us. We are very sorry that the service you received this time during your stay was below your expectations. . Your relevant comments have been shared with the appropriate department to help us provide you with the best possible experience. You should have no doubt that we will make the necessary internal arrangements with your valuable comments and warnings. We hope to give you the opportunity to host you again in Richmond Ephesus. Best regards, Barbaros Karabulut General manager

10/10 優異

Gurbuz Recep

於 2022 年 4 月住了 2 晚
Barbaros Karabulut General Manager 於 2022年4月12日的回應
Dear Guest, It is excellent you had such an amazing stay with us. We would love to see you again soon for another outstanding experience. Best Regards, Barbaros Karabulut General Manager barbaros.karabulut@richmondhotels.com.tr

8/10 不錯

Ian

讚好:整潔度、職員與服務、設施服務和住宿狀況
The check-in was very easy and the staff at check-in and check-out were fantastic. The cleaning staff were also very friendly. The staff in the restaurants and bars were hit and miss. Some were very good others a little bit cold. The food and drinks were fine. It was not gourmet but there was lots of things available and generally tasted pretty good. The grounds were really well taken care of and while the place seemed a little dated it was generally well maintained. For the price, I would definitely say it was good value for money.
於 2021 年 10 月住了 2 晚
Barbaros Karabulut 於 2021年12月6日的回應
Dear Guest, Thank you so much for leaving the nice rating. We would like to welcome you in our hotel soon. Best Regards, Barbaros Karabulut General Manager barbaros.karabulut@richmondhotels.com.tr

8/10 不錯

Sabriye

於 2021 年 10 月住了 2 晚
Arkın Baş - Assistant Front Office Manager 於 2021年11月23日的回應
Dear Guest Mrs.Sabriye, Thank you for your choosing our hotel and your rating us. We hope to see you again and please to welcome you for your next stay with us. Kind Regards,

8/10 不錯

Patrick

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Had a great week - Very friendly staff- lots of activities and fab beach. Not 5 star as per European standards but nevertheless its a really good hotel within 10-15 mins of central Kusadasi. We will be returning.
於 2021 年 9 月住了 7 晚
Barbaros Karabulut 於 2021年12月7日的回應
Dear Guest, Thank you so much for leaving the nice rating. We would like to welcome you in our hotel soon. Best Regards, Barbaros Karabulut General Manager

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
於 2021 年 9 月住了 5 晚
Arkın Baş - Assistant Front Office Manager 於 2021年11月23日的回應
Dear Guest, Thank you for your choosing our hotel and your rating us. We hope to see you again and please to welcome you for your next stay with us. Kind Regards,

8/10 不錯

Makbule (Allison Park)

讚好:整潔度和職員與服務
不滿:住宿狀況
Excellent service, everyone was friendly and food was really good. Filiz and Semiha from spa were amazing. The hotel needs some renovations, it was kinda outdated but overall it was a good stay.
於 2021 年 8 月住了 4 晚
Arkın Baş - Assistant Front Office Manager 於 2021年11月23日的回應
Dear Guest Mrs. Makbule, First of all, we would like to thank you for choosing our hotel for your stay and sharing your review. We are glad to hear that you had an enjoyable holiday experience with us. We are delighted our team made you feel so welcome and valued during your time in our hotel. We shared your appreciation of our colleagues working at the spa with them. They were proud of it. Thanks to your valuable comments, we continue to work to provide a better service and improve ourselves. We will be pleased to welcome you again for your stay with us. Kind Regards,

6/10 一般

真實旅客

家人同遊
於 2021 年 8 月住了 1 晚
Barbaros Karabulut 於 2021年12月2日的回應
Dear Guest, Thank you for your rating. We would like to find out why you made an average rating about our hotel in a more detailed via e mail and we would like to welcome you to our hotel again. Best Regards, Barbaros Karabulut General Manager