塞爾瑪酒店 | 熱門塞爾瑪住宿限時優惠每晚可低至 HK$561

「No restaurant 」

「The only reason why the stay was good was because of the staff that helped resolve my issues. Right at check in a pipe was loose in the bathroom and the room full of moisture. We were moved rooms no issues. The second room had a broken TV, not really a big deal but with kids kinda an inconvenience. The laundry services was not working property as I paid 5$ to dry two small loads and they weren’t even dry. The door from the pool area to get back into the building didn’t work and we were informed...

「Yes, all good & fresh」

「The floor needed to be swept and mopped. Bedding was clean and bathroom was clean.」

「It was nice to have a separated bedroom. Great A/C to cool down. Plenty of space for an air mattress so the kids didn't have to share a fold out couch. Lots to do nearby.」

「The staff was very helpful and nice. The room was clean and what my family needed. The food was ok. My son enjoyed the pool.」

「The staff and management are so rude and they not friendly or helpful at all.」

「Super friendly and helpful」

「The hotel room was clean. But I was surprised that cleaning service was not offered in the three days we were there. Also there was not shampoo provided nor conditioner either. The rest was all good」

「I urge any future traveler to skip this hotel. I called the hotel to make sure they had a crib for newborn, which they confirmed and so I proceeded with the reservation. When we arrived, at almost midnight, the front desk guy checked us in, and then said that they didn’t have any cribs and all they could do was “offer us some blankets”. The staff refused to make it right. They were very rude. My family and I had to leave in the middle of the night to find another hotel, all this while being...

「完美」

「Comfortable rooms」

「It was very noisy」

「We were there as a big group. The stay was great. Hotel and rooms were clean and well kept. The staff were amazing! Especially the front desk staff! Always helpful and interactive. Very friendly. Special shot out to Iris! She was amazing from day one till we left. Thank you! Also if you have the bonvoy membership you get access to Lifetime next door, great pools there.」

「poor breakfirst very old and shabby hotel not worth it at all」