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Amber Lombok Beach Resort的評價

4 out of 5
Amber Lombok Beach Resort
Torok Beach, Selong Belanak, West Praya, Selong Belanak, Nusa Tenggara Bar.

評價

9.4

完美

10 分評分，優異；31 則評價中有 23 則" "
8 分評分，不錯；31 則評價中有 6 則" "
6 分評分，一般；31 則評價中有 1 則" "
4 分評分，欠佳；31 則評價中有 0 則" "
2 分評分，很差；31 則評價中有 1 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Xabat

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very remote place with nice facilities. Good food and drinks
於 2024 年 5 月住了 3 晚

10/10 優異

Valentine

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Joli hôtel, bien situé. Le seul inconvénient de notre séjour est la situation de la chambre qui donnait à l’arrière sur une petite terrasse à côté d’un cours d’eau dégageant une mauvaise odeur, nous n’avons donc pas pu profiter de l’extérieur ni ouvrir la porte. Restaurant très bon
於 2024 年 5 月住了 3 晚
Ermy 於 2024年5月16日的回應
Dear Alexander,Thank you so much for your feedback!We look forward to welcoming you back for another perfect stay in the future.Warm regards,Amber Team

8/10 不錯

Simone

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The resort is the perfect place for a relaxing stay in beautiful Lombok. If you have children although family friendly the pool is strict with rules like no jumping, splashing or screaming. The restaurant has nice food although quite slow service.
於 2024 年 3 月住了 4 晚
Ermy 於 2024年5月16日的回應
Dear Simone,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us at our beautiful beachside resort.Your kind words mean a lot to us, and we look forward to welcoming you back for another perfect stay in the future.Warm regards,Amber Team

10/10 優異

Michelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amber Lombok Beach Resort is the perfect place for a tranquil, eco-conscious vacation. Staff are friendly and helpful. The rooms are thoughtfully designed to minimise waste. Food at the in-house restaurant is great and reasonably priced. Massage is good too. Enjoyed our stay and hope to be back someday :)
於 2023 年 11 月住了 3 晚

10/10 優異

Sinan

於 2023 年 10 月住了 4 晚

10/10 優異

Tilo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cook place - great location - lovely staff
Lovely stay in a great location. I love the place. Great rooms (had a Junior suite with pool access) vibrant beach front chill out area with best views. Best part is the people working there. Great team. I will come back
Outside view of the pool acccess too
Shard pool
Common area pool
View from the bar / restaurant
於 2023 年 9 月住了 3 晚

10/10 優異

Holger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nagelneues und wunderschönes Strandresort
Das Amber ist nagelneu und befindet sich in traumhafter Lage an einem riesigen Privatstrand. Zimmer und Service sind wundervoll, mit dem Roller hat man innerhalb von 20 Minuten Fahrzeit die riesige Auswahl an traumhaften Stränden. Wir können das Amber uneingeschränkt weiterempfehlen!
Pool
Weg zum Strand
Weg zu den Hotelzimmern
於 2023 年 8 月住了 5 晚

6/10 一般

Ana

家人同遊
不滿：職員與服務
We made a reservation for a Junior Pool Suite, and it supposes to be a room with a private pool in our room. When we arrived there, the pool was shared with other 2 rooms. AT the description in Expedia, it didn't day. It was a shared pool. Extremely disappointed!!!
於 2023 年 7 月住了 3 晚
General Manager 於 2023年8月5日的回應
Dear AnaThank you for taking the time to share your experience and highlighting your favorite, we appreciate your feedback.Thank you also for giving us feedback on the area where we should improve.We will escalate this to the respective department to check on this matterBest Regards

10/10 優異

Elina

讚好：整潔度、職員與服務和住宿狀況
The best hotel with the best staff! Amazing massage and delicious food. Everything was so clean!
於 2023 年 7 月住了 2 晚
General Manager 於 2023年8月5日的回應
Dear ElinaThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regard

8/10 不錯

Daniel

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice stay
於 2023 年 7 月住了 4 晚
General Manager 於 2023年8月5日的回應
Dear DanielThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regards

10/10 優異

??

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
このホテルの最大の魅力は バリと違い 人の雑踏がなくホテル前のビーチは 貸切り状態で お土産を売りに来る人もいないので ゆっくりとリゾートを体感できます 私はこのロンボックに知人がいたので 毎日出掛けていましたが 時間をゆったりと過ごすなら エステの体験をお勧めします。 また 長期滞在でも自分でやる洗濯機などのランドリーもないので ホテルはへお願いするのが いいと思います Tシャツなど10点で 750円程度でした 朝出して 夕方には ベットルームに置いてありました。 私達は キングベッドルーム 1部屋、シングル2つ ツインルーム、各部屋 トイレとシャワー付き、他に リビングとキッチン、バルコニー前に プライベートプール その先に砂浜があり 超リゾート気分を味わえました。また 行きたいホテルです。
於 2023 年 6 月住了 3 晚
General Manager 於 2023年8月5日的回應
Dear Valuable GuestThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regards

8/10 不錯

Tracy Peck Hui (Singapore)

讚好：職員與服務和住宿狀況
I really enjoyed being away from the hustle and bustle at this hideout. The beachfront location was perfect and i really enjoyed the pool area and all the beanbags and day beds provided. Staff at the restaurant and spa were all incredibly friendly. The spa was great, and all the masseuse were very skilled and treatments were fairly priced. Food at the restaurant was great as well! However, the cleanliness and condition of the rooms can definitely be improved. I was attacked by at least a total of 40 mosquitoes on my first night (yes i counted and have loads of photos) at 3am and could not go back to sleep thereafter because they just kept swarming around on the bed and also in the bathroom. Housekeeping provided a bottle of bug spray and electric insecticides the next day and it worked but there were still some mozzies (numbers reduced) that would appear at night. I'm still scarred from the experience. Towels that were supposedly white are greyish looking, but smelled clean. Bed linen and pillowcases all have some stains and smelled like laundry that wasn't dried properly. The shower in the bathroom had weak pressure and no hot water at all. The toiletries were supposedly from Sensatia but the product in the bottles were substituted so its not the original. The location is very far off from the city so be prepared to travel at least an hour. As a whole, the place is lovely and I will revisit but there are definitely lots to improve on as mentioned above.
General Manager 於 2023年8月5日的回應
Dear Tracy Peck HuiThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soonBest Regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚
Amber Management 於 2023年6月19日的回應
We are delighted to hear that you had a wonderful time with us and enjoyed the atmosphere at Amber Lombok Beach Resort. We look forward to welcoming you again soon.Best Regards

10/10 優異

Pius

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Sehr ruhige Umgebung, perfekt zum entspannen
於 2023 年 5 月住了 6 晚
Amber Management 於 2023年5月29日的回應
Dear Valued GuestThank you for taking the time to share your experience and highlighting your favorites, we truly appreciate your feedback.We are delighted that you had a wonderful stay at Amber Lombok Beach Resort and had enjoyed your holiday. We are grateful for the recommendation and we hope to welcome you again.

8/10 不錯

Beatrice

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Amber Management 於 2023年5月29日的回應
Dear BeatriceThank you for taking the time to share your experience and highlighting your favorites, we truly appreciate your feedback.We are delighted that you had a wonderful stay at Amber Lombok Beach Resort and had enjoyed your holiday. We are grateful for the recommendation and we hope to welcome you again.

10/10 優異

Dennis

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Einsamer Strand, wunderschöne Anlage, sehr freundliches Personal, hilfsbereit, Kommunion läuft perfekt über what’s App. Sehr gute Küche!
Sudirman 於 2023年5月10日的回應
Dear DennisWe are delighted to hear that you had a wonderful time with us and enjoyed the atmosphere at Amber Lombok Beach Resort. We look forward to welcoming you again soon.

2/10 很差

Simon

家人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度和客房舒適度
Avoid this place - infested with rats
When we arrived at the Amber Lombok for our two-week honeymoon, we could to believe how perfect it was, with a beautiful location, stunning villa and friendly staff. However, unfortunately that was all soon ruined by a rat infestation. All went well for the first week, but after being awoken twice in three nights by rats in our bedroom, we requested that we get moved to another room - where, unfortunately , this time we experienced rats stealing food from our kitchen in the middle of the day. As you can imagine, this ruined what should have been a blissful time by leaving us unable to sleep well, forced to rearrange plans to deal with moving rooms, and unable to bring ourselves to cook in the Villa kitchen or use the hotel restaurant again. Upon returning home and attempting to process a refund for the ruined days and nights of our trip, the hotel was nothing but difficult, refusing contact, ignoring emails, and failing to return calls. Poor customer service on top of a frankly totally unacceptable hygiene situation. Our honeymoon was ruined by staying at the Amber Lombok; don’t make the same mistake.
於 2023 年 2 月住了 13 晚
Sudi 於 2023年4月18日的回應
Dear Simon,Greeting from Amber Lombok,Thank you for your kind words, we appreciate your feedback. We do Apologize for any inconvenience while you staying at our resort. hopefully in the future we will be better. look forward to seeing you again.Best Regards,SudiResort Manager

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great beach, fantastic vibe.
Did 8 days Lombok, round trip in a self-drive jeep including a stay at the foot of Rinjani, the volcano. This hotel probably was our favorite. Loved the beach-view room (make sure to get the g/f one which is not clearly indicated on the hotels.com site). Loved the restaurant, loved the food and the beach, ai ai the beach. Would have loved to come back for the last nite but it was not meant to be. Highly recommended.
於 2023 年 4 月住了 1 晚
Sudirman 於 2023年4月11日的回應
Dear AnonymousThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.Best Regards

10/10 優異

Fabienne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 5 晚
Sudirman 於 2023年4月11日的回應
Dear FabieneThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.

10/10 優異

Luis (Rosenberg)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
If you like a quiet vacation away from the noise and smog of any city, this is the place. Great staff, great service, good food, and the rooms are just the perfect combination of comfort and practicality, will definitely visit again.
於 2023 年 3 月住了 2 晚
Sudirman 於 2023年3月23日的回應
Dear Luis Thank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.

8/10 不錯

BYUNGCHUL

多人同遊
讚好：職員與服務和住宿狀況
於 2023 年 2 月住了 2 晚
Sudirman 於 2023年3月3日的回應
We are delighted to hear that you had a wonderful time with us and enjoyed the atmosphere at Amber Lombok Beach Resort. We look forward to welcoming you again soon.

10/10 優異

Leanne

讚好：整潔度、職員與服務和住宿狀況
Relaxing stay at the beautiful Amber
I was recommended Amber Resort by a tour guide (Barry Putra)I had who is from Lombok. He definitely didn’t steer me wrong. I had an oceanfront room and everything about it was simply beautiful. To walk out your door and be on a completely untouched and populated beach is almost unheard of. The cool area is absolutely stunning and I could not take enough pictures of the amazing tree that overlooks the pool. I love the beanbags around the pool and also the floating bags…such a chill vibe The restaurant produced some of the best food I’ve had in Indonesia and the staff was constantly attentive and so friendly and helped me plan a full day trip with a driver and a boat (shoutout to Adi for service that was above and beyond). I also have a spa service and it was fantastic, and the service and friendliness was on par with the rest of the resort. This is a beautiful place to stay and better than undiscovered Jim that I suspect will explode in the next few years as people discover Lombok and all it has to offer. My one criticism of the resort is the towels there was no hand towels provided. There was face cloths left by the sink and they were absolutely dingy definitely in need of bleach which I respect is not environmentally friendly but it is not nice to use something that doesn’t look clean. Other than that the beds were very comfortable and the linens were beautiful and sparkling white!! I love the Amber resort and hope I get to visit again. Thank you for a wonderful stay.
於 2022 年 11 月住了 3 晚
Sudi, Resort Manager 於 2022年12月31日的回應
Dear LeanneSalam Hangat from Our Beachside Retreat, Amber Lombok Beach Reosrt by Cross CollectionThank you for your kind words, we appreciate your feedback. We are delighted that you enjoyed your stay at Amber Lombok Beach Resort and appreciated the service our staff extended to you, for your concern we will be more concern again about that again we do apologize for any inconvenience.It was our pleasure to have made your stay as comfortable and relaxing as possible and are grateful for the recommendation, we hope to welcome you again soon.Best RegradsSudi, Resort Manager

10/10 優異

Jean Louis (Aix-en-Provence)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Bel hôtel, beau restaurant, le personnel manque de formation. Difficile de se baigner car la mer est très puissante. Il faut aller sur une autre plage en voiture ,à 20 minutes. Tout les extras sont payant, meme le café dans la chambre, ou le cafė expresso au petit dejeuner
於 2022 年 7 月住了 3 晚

10/10 優異

Candice

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved our stay at Amber. If you're looking for a secluded, absolute beachfront resort where everything is taken care of, then this is a fantastic choice. The beach was one of the cleanest we'd seen on the whole south coast of Lombok. The food was delicious and there was enough variety to keep us interested for multiple meals across the three days. The spa was well-priced with superb treatments and excellent service. And the staff overall was exceptionally helpful and friendly. The only thing I would have done differently was to book our scooter rental ahead of time vs having to wait for one to be available.
於 2022 年 6 月住了 2 晚

10/10 優異

Anaelle

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Magique
L’endroit est magnifique, la prestation qu’offre cet hôtel vaut le déplacement. La vue, la plage, la chambre et les plats proposés par le restaurant sont tout simplement parfaits. Je retournerais avec un immense plaisir dans ce splendide hôtel ! Merci pour ce joli séjour!
於 2022 年 6 月住了 3 晚