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溫德姆溫蓋特塞米諾爾旅館的評價

2.5 out of 5
溫德姆溫蓋特塞米諾爾旅館
1103 Hobbs Hwy, Seminole, TX

評價

7.8

不錯

10 分評分，優異；473 則評價中有 199 則" "
8 分評分，不錯；473 則評價中有 134 則" "
6 分評分，一般；473 則評價中有 59 則" "
4 分評分，欠佳；473 則評價中有 48 則" "
2 分評分，很差；473 則評價中有 33 則" "

8.0/10 

整潔度

8.0/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

Peter

讚好：整潔度
於 2024 年 3 月住了 2 晚

10/10 優異

He

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, clean and safe property.
於 2024 年 5 月住了 2 晚
Denise Miller General Manager 於 2024年5月13日的回應
Thank you so much for your response, we are so glad you enjoyed your stay with us. Please come back and stay with us anytime. Have a great week.

10/10 優異

CORNELIUS

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Denise 於 2024年5月8日的回應
I am so glad that you enjoyed your stay. Please come see us again soon.

4/10 欠佳

Patsy

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Denise 於 2024年5月6日的回應
We are sorry to hear that you were not happy with your stay. Please let us know what we can do to improve your stay for your next visit.

4/10 欠佳

James

不滿：住宿狀況
於 2024 年 4 月住了 6 晚
Denise Miller GM 於 2024年4月29日的回應
We do apologize that your stay was not as you expected. I will get with my staff and address issues within the hotel that need improvements. Our hope is that you will visit us again in the future and give us the opportunity to make your next stay a better one. Thank you, Denise Miller

10/10 優異

Yolanda s

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Everything was great. One thing I didn’t like was there was no blow dryer in the bathroom. Breakfast was great!
於 2024 年 4 月住了 1 晚
Denise GM 於 2024年4月22日的回應
Thank you for your review we are so happy you enjoyed your stay with us, i will address my housekeepers about your room not having a blow dryer and get the issue fixed, i apologize for the inconvenience. Please know that at any time if there is anything we can try to help you with, that our housekeepers or front desk attendant will be glad to help you out and take it to your room if needed. We hope that you will come back and visit us in the future.Thank you,Denise Miller General manager

8/10 不錯

Mariana

於 2024 年 4 月住了 1 晚
Denise 於 2024年5月8日的回應
I am so happy that you enjoyed your stay. Please let us know what we can do to make your stay better next time.

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The check in/out process was easy and friendly. The room accommodated my overnight needs.
於 2024 年 4 月住了 1 晚

8/10 不錯

Cherrel

於 2024 年 4 月住了 1 晚
Denise 於 2024年4月14日的回應
We are so happy that you enjoyed your stay with us. Please come see us again soon.

8/10 不錯

KC (Childress)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Denise 於 2024年4月3日的回應
We are so glad you had a nice stay with us. Please come see us again soon.

10/10 優異

Teresa

於 2024 年 3 月住了 2 晚
Denise 於 2024年4月3日的回應
I am so glad you enjoyed your time with us. Please come again soon.

10/10 優異

matt

商務旅客
讚好：設施服務
👍
於 2024 年 2 月住了 4 晚
Denise 於 2024年3月6日的回應
I am so happy that you enjoyed your stay with us. I hope to see you again soon.

6/10 一般

Jacob

讚好：整潔度和設施服務
不滿：職員與服務
於 2024 年 3 月住了 1 晚
Denise 於 2024年3月6日的回應
We are so glad to have had you stay with us. Please feel free to contact us with anything we can do to improve your next stay.

10/10 優異

matt

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 2 月住了 4 晚
Kaycee 於 2024年2月14日的回應
We are so happy that you like your stay here. Please come stay with us again soon

10/10 優異

Brian

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Denise 於 2024年2月8日的回應
We are so happy that you enjoyed your stay. Please come see us again soon.

8/10 不錯

DAVID

於 2024 年 1 月住了 2 晚
Denise 於 2024年4月3日的回應
I am so glad you had a nice stay with us. Please come again soon.

8/10 不錯

Jaime

商務旅客
讚好：整潔度
Staff is very friendly & rooms are clean
於 2024 年 1 月住了 1 晚
Denise 於 2024年1月19日的回應
We are so glad that you enjoyed your stay and we are looking forward to seeing you again soon.

10/10 優異

Juwan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Family frinedly
於 2024 年 1 月住了 1 晚
Denise 於 2024年1月11日的回應
We are very pleased that you enjoyed your stay. Come see us again soon.

8/10 不錯

Lynn

家人同遊
讚好：職員與服務
Traffic was incredibly noisy most of the night. Bathrooms were not clean, mold on the interior of the ice bucket lid
於 2024 年 1 月住了 1 晚
Denise 於 2024年1月9日的回應
We are so sorry that your bathroom was not clean and that the ice bucket lid was not up to standard. We are addressing these issues immediately. Please come see us again so that we can improve your stay with us next time.

8/10 不錯

JOYCE (Pella)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Denise 於 2024年1月9日的回應
We are so glad you enjoyed your stay. Please come visit us again soon

4/10 欠佳

Trudy

家人同遊
讚好：客房舒適度
不滿：整潔度、職員與服務和住宿狀況
Would rather stay at Best Western
Stayed for 3 nights after Christmas. On the last two nights,the lobby and halls smelled very strongly of “skunk”. We had room 210 overlooking the lobby on the second floor above the breakfast seating area. A few switches in the room that didn’t work,including in the bathroom and no fan switch either.Only two bath towels in a room booked for four ppl for 3 nights and one washcloth. And they’re all stored in a rack inside the shower which had pink and black mold/mildew everywhere. Toilet paper holder was broken and there was two rolls of toilet paper that were both partly used up. Hook on the bathroom door was broken. They had three partially used containers of conditioner in our bathroom but no shampoo. When I asked for shampoo at the front desk, she seemed annoyed at me. The other lady at the front desk however was very friendly and offered our kids candy canes off the Christmas tree. Hard to sleep with constant heavy footsteps and a creaking floor from the room above us as late as 1 am and loud guests talking in the hallway. Obvious spills on the front of the dresser drawer. Squished bugs everywhere on walls. Staff does a horrible job cleaning.There was a sign that said they upgraded breakfast options. When it was stocked the breakfast was good but the first morning there was no coffee and the second morning there was no eggs or meat ready and the waffle syrup was empty. When everything was stocked, it was good especially the crispy bacon and sausage links.
Three conditioners, used. No shampoo
Greeted with open toilet, broken toilet paper holder
Towels stored in shower
Shower was in dirty old condition
於 2023 年 12 月住了 3 晚
Denise 於 2024年1月17日的回應
I apologize that you did not have a good experience in our hotel. The cleaning issues will be addressed immediately. We will also talk to front desk about the issue with attitude. We will also do a better job at making sure breakfast is fully stocked for the future. Please feel free to come back so that we can make your stay a better experience.

10/10 優異

Jacob

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 12 月住了 3 晚
Denise 於 2024年1月5日的回應
I am happy that you enjoyed your stay. Please visit us again soon.

10/10 優異

David

於 2023 年 12 月住了 1 晚
Denise 於 2024年1月9日的回應
We are happy you enjoyed your stay. Please come see us again soon.

10/10 優異

Cornelius

家人同遊, 親子同遊
讚好：整潔度
Thank you
於 2023 年 12 月住了 1 晚
Denise 於 2024年1月1日的回應
We are so pleased that you enjoyed your stay. Please come back again soon.

8/10 不錯

Jake

於 2023 年 12 月住了 1 晚
Denise 於 2024年1月20日的回應
I am so happy you enjoyed your stay. Please come see us again soon.

8/10 不錯

Karin

於 2023 年 11 月住了 3 晚
Denise 於 2023年12月27日的回應
I am so happy that you had a good time during your stay with us. I hope to see you again soon

10/10 優異

Margie

於 2023 年 12 月住了 2 晚
Denise 於 2024年1月17日的回應
We are so glad you enjoyed your stay. Please come see us again soon.

8/10 不錯

Jeremy

於 2023 年 12 月住了 1 晚
Denise 於 2024年1月17日的回應
We are happy that your stay was pleasant. Please come visit us again.

8/10 不錯

Michael

於 2023 年 12 月住了 1 晚
Denise 於 2023年12月24日的回應
We are glad that you were happy with your stay. We hope to see you again soon.

10/10 優異

Travis

於 2023 年 12 月住了 1 晚
Kaycee 於 2023年12月17日的回應
We are so glad that you enjoyed your stay. We hope to see you again in the near future.

10/10 優異

Richard

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay!
I loved everything about the hotel. It's a great place to stay if you're ever traveling through the area!
於 2023 年 12 月住了 1 晚
Denise 於 2023年12月14日的回應
We are so glad you enjoyed your stay with us. Please come see us again soon.

10/10 優異

Ginny (Mineral wells)

家人同遊
讚好：職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Denise 於 2023年12月14日的回應
We are happy that you enjoyed your stay. Please come stay with us again soon.

10/10 優異

Will

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Denise 於 2023年12月14日的回應
We are so glad that your stay was enjoyable. Please come see us again soon.

8/10 不錯

Sue

伴侶同遊
讚好：職員與服務
The hotel was pretty average. The welcoming staff was wonderful! Our room was clean and comfortable. The breakfast area clean and inviting. Breakfast was as expected in most hotels. Less expensive as the Best Western but also less impressive. Would not hesitate to stay here again.
於 2023 年 11 月住了 2 晚
Denise 於 2023年12月3日的回應
We are glad you enjoyed your stay and hope to see you again.

6/10 一般

H Clint

家人同遊
不滿：整潔度和住宿狀況
Will Not Book Again
Cockroaches.
於 2023 年 11 月住了 2 晚
Denise Miller General Manager 於 2023年11月29日的回應
we do apologize for this issue you experienced we were unware of this issue and appreciate your feedback. we do have monthly preventative pest control so i will address this matter. Again our apologies and hope that you will choose to stay with us in the future and give us the opportunity to make your stay a better one.

8/10 不錯

Jose

於 2023 年 8 月住了 2 晚
Denise 於 2023年12月14日的回應
We are happy that you had a nice stay with us. Please visit us again soon.

2/10 很差

Jose

商務旅客
讚好：職員與服務和住宿狀況
不滿：整潔度
Needs improvement in cleanliness
Was not cleaned properly room was still dirty, bathroom floor had dirt spots you could tell it was not mopped at all. Towels given were torn and dirty. And dog hair.
於 2023 年 11 月住了 1 晚
Denise 於 2023年12月14日的回應
Thank you for bringing this to our attention. I am very sorry that this happened to you. This will help us to correct any training issues our staff has with cleanliness. Please feel free to come visit us again so that we can make your next stay a better one.

4/10 欠佳

Lisa

伴侶同遊
不滿：住宿狀況
The heater was broken in our room and we found out before we got settled in because the person who was in the room before told us
於 2023 年 11 月住了 1 晚
Denise Miller, General Manager 於 2023年12月1日的回應
I am very sorry that you had a issue in your room, i do hope that my staff accomodated you by putting you into another room where the heater was working. The issue will be taken care of as soon as possible. I hope that you will choose to stay with us in the future so that we can make your next stay a better one. Thank you, and once again i do apologize.

10/10 優異

Dawn

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
TX trip
Comfortable and clean
於 2023 年 11 月住了 1 晚
Kaycee 於 2023年11月20日的回應
We are happy that you enjoyed your stay. Please come see us again soon

8/10 不錯

Rolando

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location and friendly
於 2023 年 11 月住了 1 晚
Denise 於 2023年12月14日的回應
We are so happy that you had a nice stay with us. Please come again soon.

10/10 優異

Juan

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚
Kaycee 於 2023年11月20日的回應
We are glad to have provided a good stay to you. Please visit again soon

4/10 欠佳

Daniel

親子同遊
不滿：整潔度、設施服務和住宿狀況
Dirty and terrible smell
於 2023 年 11 月住了 2 晚
Denise 於 2023年12月14日的回應
We are sorry that you had to experience this and thank you for bringing this to our attention. We will get with housekeeping and make sure that we retrain on cleaning and odor control procedures. Please come see us again in the future so we can make your next stay a better stay.

2/10 很差

Memo

於 2023 年 11 月住了 1 晚
Denise (GM) 於 2023年12月4日的回應
We are sad that you did not enjoy your stay. We hope to serve you next stay better.

10/10 優異

michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Kaycee 於 2023年10月28日的回應
We are so happy that you enjoyed your stay. We hop to see you again soon.

2/10 很差

Christopher (Valley View)

不滿：住宿狀況
With the elevator not working, I could not stay there
於 2023 年 10 月住了 1 晚
Denise 於 2023年12月14日的回應
I am very sorry that the elevators were down at the time of your stay. We were following procedure during this time by filing a ticket with the elevator company. We are always available to help carry your things to and from the room if you need it. We are sorry for the inconvenience of having to choice another hotel. We hope that in the future that you are able to come see us to make your next stay better.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed the stay. Check-in person was excellent. Room was clean, and breakfast was good.
於 2023 年 10 月住了 1 晚
Kaycee 於 2023年10月16日的回應
So glad that you enjoyed your stay. Please come see us again soon.

8/10 不錯

Heather

家人同遊
讚好：職員與服務和客房舒適度
於 2023 年 10 月住了 2 晚
Denise 於 2023年12月14日的回應
We are so happy that you liked your stay here. Please come see us the next time you are in the area.

6/10 一般

JOSE LUIS

於 2023 年 10 月住了 1 晚

2/10 很差

Lee

於 2023 年 10 月住了 1 晚
Denise 於 2023年12月14日的回應
We are sorry for whatever made your stay unhappy. Please feel free to let staff know what your problem is in the future. We strive to try and correct any problems our guests have with their stay. Thank you for your feed back

8/10 不錯

Melissa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We always stay here whenever we visit family in Seminole. I paid Thursday through Sunday and Friday night we were “locked” out of our room due to our room being cleaned for new guests to arrive. We got that fixed thankfully. The elevator is always messed up on each trip as well. The hotel is extremely clean and the staff are nice though.
於 2023 年 9 月住了 3 晚