The environment of the hotel is good. Counter staff are pleasant and helpful but English is not very fluent. The hotel can help the guest to arrange car rental but without ETC that makes the guest very inconvenient. The hotel usually has banquets held on Saturday and Sunday. The hotel staff are very busy and could not able to accommodate the guests’ requests. There are not much restaurants or shopping arcades nearby the hotel. The outlet nearby the hotel is very small while the clothes plus accessories there are expensive.
Mei Ling
於 2019 年 4 月住了 2 晚
Front Desk Manager 於 2019年5月2日的回應
Thank you for your review.
I am so sorry that it was inconvenient for you about ETC card and could not accommodate your requests. About ETC card, not all of rental car store has rental ETC cards, also the number of rental ETC card is limited.
We would share your review to our stuffs, and we will work on improving our hotel.
The hotel is pretty nice and just next to the Premium outlet so it's very convenient for shopping.
The room is LARGE comparing to most of the hotels we stayed in Japan.
We will definitely visit again if going to the area in the future.
Yuan Hung
於 2017 年 6 月住了 1 晚
8/10 不錯
Wai Chun (HK)
2015年4月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
No. 1 choice for outlet shopping.
If you are planning to enjoy shopping in outlet, this is the 1st choice. Of course, you better go there using your own drive. Parking is free. For the area of Izumi, you may find places of huge household mall and good choices of onsan around.
We had a wonderful stay. The staff were all very friendly and helpful. Hotel restaurants were all very good. Would definitely stay again.
Daniel
於 2024 年 2 月住了 3 晚
Guest Relations KOMABA 於 2024年3月3日的回應
Thank you very much for staying at the Sendai Royal Park Hotel. We will continue to take your feedback into consideration as we strive to make your stay with us even more comfortable and worry-free.We look forward to seeing you again soon.