the room condition is just so so, not value for money
Wai Sze Amy
於 2023 年 11 月住了 3 晚
sandy lee 於 2023年11月8日的回應
I would like to appreciate you have left valuable feedback for our hotel on behalf of all our team during your stay with us here. As per your valuable comments, I have shared your opinion with culinary team to provide the guests with more various foods and also make it better than now. We will keep committing all our efforts to enhance service that our guests can feel very comfortable and happy. Thank you.
8/10 不錯
Lai Fong Phoeba
2023年11月4日
Lai Fong Phoeba
於 2023 年 10 月住了 6 晚
sandy lee 於 2023年11月30日的回應
Thank you
8/10 不錯
Tsai Ya
多人同遊
2023年11月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
我們放在飯店內的衣物離奇的消失了兩件褲子
Tsai Ya
於 2023 年 10 月住了 3 晚
sandy lee 於 2023年11月8日的回應
感谢您的入住,请下次再来。
8/10 不錯
Hang Wah
親子同遊
2023年8月17日
讚好:整潔度、職員與服務和住宿狀況
Near rail station and have a clean and tidy room.
Hang Wah
於 2023 年 8 月住了 5 晚
sandy lee 於 2023年8月18日的回應
Thank you for choosing the Arirang Hill hotel. We are very appreciate for your great valuable comments and it is very heartwarming to learn that your stay with us. Thank you again for sharing your wonderful comments on our hotel and our team. As per your valuable comments, I have shared with team members to provide the guests with better service than now further. We are looking forward to seeing you again in the near future. Thank you.
4/10 欠佳
Ho Kei David
2023年8月14日
Ho Kei David
於 2023 年 8 月住了 6 晚
BEH 於 2023年8月15日的回應
Thank you very much for choosing Arirang Hill Hotel and sharing your experience.I apologize for the shortcomings during this stay. We will try to improve the hotel's facilities and services. Thank you for your feedback.
8/10 不錯
YICEN
家人同遊, 多人同遊
2023年7月4日
讚好:整潔度和住宿狀況
鄰近地鐵很方便
YICEN
於 2023 年 6 月住了 7 晚
Hotel Management 於 2023年7月5日的回應
感谢您的入住,请下次再来。
10/10 優異
Hiu Wing Christina
家人同遊
2023年5月27日
讚好:整潔度、職員與服務和住宿狀況
Great location, Great customer service
Hiu Wing Christina
於 2023 年 5 月住了 4 晚
Hotel Management 於 2023年5月28日的回應
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.
10/10 優異
PUI MING
2023年5月27日
PUI MING
於 2023 年 5 月住了 5 晚
Hotel Management 於 2023年6月17日的回應
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and we hope to see you again on your next visit to Korea.
8/10 不錯
Sum Yuet
多人同遊
2023年5月25日
讚好:整潔度、職員與服務和住宿狀況
性價比高
酒店房間清潔,廁所也很乾淨
酒店在地鐵站附近非常方便
附近也有不少商舖,食早餐很方便
Sum Yuet
於 2023 年 5 月住了 6 晚
Hotel Management 於 2023年5月26日的回應
感谢您的入住,请下次再来。
4/10 欠佳
ho
2023年5月25日
ho
於 2023 年 5 月住了 1 晚
Hotel Management 於 2023年5月27日的回應
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We apologize if there was something you were not satisfied with during your stay.We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback .
10/10 優異
Tingi
多人同遊
2023年5月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location and nice clean.
Very close to the metro station, clean, and big room. Body soap, shampoo are nice orange smell. Lots of stores nearby, very convenient. I would like to stay again next time.
Tingi
於 2023 年 4 月住了 4 晚
Hotel Management 於 2023年5月5日的回應
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the wonderful reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.
10/10 優異
Kit Wan
2023年4月30日
Kit Wan
於 2023 年 4 月住了 3 晚
Hotel Management 於 2023年5月2日的回應
Thank you very much for choosing and sharing your experience with Arirang Hill Hotel. We always try to share the reviews you post with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.
10/10 優異
Lee Kam Mei
多人同遊
2023年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
鄰近地鐵站,附近食肆選擇多,亦有傳統市場和時裝可以購物。
Lee Kam Mei
於 2023 年 4 月住了 4 晚
Hotel Management 於 2023年4月24日的回應
感谢您的入住,请下次再来。
10/10 優異
Yin Fong
多人同遊
2023年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
十分接近地鐵站口,大概5分鐘的路程,附近有商圈,可以逛街及吃飯。 酒店有self laundry service 同gym room。
Thank you very much for using Arirang Hill Hotel. We will always try to share the reviews you registered with the employees and use them as an opportunity to improve hotel facilities and services. Thank you for your feedback and hope to see you again next time. Thank you.
10/10 優異
真實旅客
2023年2月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 2 月住了 2 晚
sandy lee 於 2023年3月1日的回應
고객님의 리뷰 감사드리여, 다음 기회에 다시 저희 호텔을 이용하여 주시면 감사하겠습니다. 감사합니다.
not replace bottle water and tea bag everyday.
broken shower head.
真實旅客
於 2020 年 2 月住了 5 晚
Front Office Manager 於 2020年2月16日的回應
Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback post. The comments regard to amenity refills and broken shower heads will be thoroughly improved in consultation with the relevant departments.
We apology for any inconvenience caused during your stay.
Next time, we will make sure that the many unfortunate things you have experienced will be improved.
Thank you.
8/10 不錯
MIU CHOI
家人同遊
2020年2月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
cp值高
3人房間大, 舒服, cp值高
就是毛巾較陳舊
如酒店可以代叫外賣炸雞就更好
MIU CHOI
於 2020 年 1 月住了 5 晚
sandy lee 於 2020年2月6日的回應
亲爱的顾客,您好。首先表示感谢您选择和入住我们 Bestwestern Arirang Hill 酒店。 因为我们的服务问题让您在入住期间感觉不便,我们深表歉意。我们会努力为您提供更好的服务。 欢迎您再次光临 ! 谢谢!
8/10 不錯
Yuanling
多人同遊
2020年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yuanling
於 2019 年 12 月住了 5 晚
sandy lee 於 2020年1月24日的回應
Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback post. We will share with team members to provide the guests with better service further. We look forward to see you in the near future. Thank you again. 베스트웨스턴 아리랑힐 호텔을 이용하여 주셔서 진심으로 감사드립니다. 고객님이 남겨 주신 소중한 후기에 감사의 마음을 전해 드리며, 앞으로도 많은 이용과 관심 부탁 드립니다. 감사합니다.
8/10 不錯
真實旅客
家人同遊
2020年1月1日
讚好:職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 12 月住了 3 晚
Front Office Manager 於 2020年1月4日的回應
Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback post.
We will share with team members to provide the guests with better service further.
We look forward to see you in the near future.
Thank you again.
베스트웨스턴 아리랑힐 호텔을 이용하여 주셔서 진심으로 감사드립니다. 고객님이 남겨 주신 소중한 후기에 감사의 마음을 전해 드리며, 앞으로도 많은 이용과 관심 부탁 드립니다. 감사합니다.
10/10 優異
I-Ting
多人同遊
2019年12月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice location and quality
I-Ting
於 2019 年 12 月住了 4 晚
Front Office Manager 於 2019年12月22日的回應
Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback post. We will share with team members to provide the guests with better service further.
We look forward to see you in the near future.
Thank you again.
亲爱的顾客,您好!首先表示感谢您选择和入住我们 Bestwestern Arirang Hill 酒店
,并感谢您对我们的好评。 我们将会努力为您提供更好的服务。 期待您的再次光临!
8/10 不錯
PENG HUEY
家人同遊
2019年11月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One of my favorite Hotel in Seoul.
Great experience with the stays.
PENG HUEY
於 2019 年 11 月住了 2 晚
Front Office Manager 於 2019年11月21日的回應
Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback. We will share with team members to provide the guests with better service further.
We look forward to see you in the near future.
Thank you again.
亲爱的顾客,您好!首先表示感谢您选择和入住我们 Bestwestern Arirang Hill 酒店 ,并感谢您对我们的好评。 我们将会努力为您提供更好的服务。 期待您的再次光临!
8/10 不錯
CHING PING
2019年10月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常方便
CHING PING
於 2019 年 10 月住了 3 晚
Sandy Lee 於 2019年10月17日的回應
亲爱的顾客,您好!首先表示感谢您选择和入住我们 Bestwestern Arirang Hill 酒店 ,并感谢您对我们的好评。 我们将会努力为您提供更好的服务。 期待您的再次光临!
6/10 一般
真實旅客
家人同遊
2019年10月7日
讚好:職員與服務和住宿狀況
不滿:整潔度
硬體設施跟位置很好
櫃檯服務人員也很親切
但清潔不乾淨
還有忘記換房間毛巾 房間垃圾也沒有收
真實旅客
於 2019 年 10 月住了 4 晚
Front Office Manager 於 2019年10月10日的回應
亲爱的顾客,您好!首先表示感谢您选择和入住我们 Bestwestern Arirang Hill 酒店。
我们会努力完善并提高更好的服务,
期待您的再次光临!
8/10 不錯
真實旅客
2019年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 9 月住了 4 晚
Front Office Manager 於 2019年10月7日的回應
Thank you for choosing Best Western Arirang Hill and taking the time to provide us with your valuable feedback. We will share with team members to provide the guests with better service further. Thank you again. 베스트웨스턴 아리랑힐 호텔을 이용하여 주셔서 진심으로 감사드립니다. 고객님이 남겨 주신 소중한 후기에 감사의 마음을 전해 드리며, 앞으로도 많은 이용과 관심 부탁 드립니다. 감사합니다.
8/10 不錯
真實旅客
2019年8月30日
真實旅客
於 2019 年 8 月住了 5 晚
Sandy Lee 於 2019年9月2日的回應
베스트웨스턴 아리랑힐 호텔을 이용하여 주셔서 진심으로 감사드립니다.
고객님이 남겨 주신 소중한 후기에 감사의 마음을 전해 드리며, 앞으로도 많은 이용과 관심 부탁 드립니다.
감사합니다.
亲爱的顾客,您好。首先表示感谢您选择和入住我们 Bestwestern Arirang Hill 酒店。
因为我们的服务问题让您在入住期间感觉不便,我们深表歉意。我们会努力为您提供更好的服务。
欢迎您再次光临 ! 谢谢!
10/10 優異
Ho Tak
2019年7月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ho Tak
於 2019 年 7 月住了 4 晚
front office manager 於 2019年7月25日的回應
Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments post.
Thank you again for taking time to prepare wonderful comments. We look forward to see you again in the near future.
10/10 優異
CHIA-SHENG
2019年7月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通位置極佳
位於四號線誠信女子大學站6號出口,走路不用一分鐘,相當適合自由行。
CHIA-SHENG
於 2019 年 7 月住了 2 晚
Front Office Manager 於 2019年7月14日的回應
亲爱的顾客,您好!首先表示感谢您选择和入住我们 Bestwestern Arirang Hill 酒店
,并感谢您对我们的好评。 我们将会努力为您提供更好的服务。 期待您的再次光临!
10/10 優異
PETRUS (hk)
多人同遊
2019年6月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.Very good location and nice room although it is a bit small
PETRUS
於 2019 年 6 月住了 7 晚
Front Office Manager 於 2019年6月17日的回應
Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments post . Thank you again for taking time to prepare wonderful comments. We look forward to see you again in the near future.
10/10 優異
真實旅客
2019年6月4日
真實旅客
於 2019 年 5 月住了 3 晚
Sandy Lee 於 2019年6月5日的回應
Thank you for choosing Best Western Arirang Hill hotel. We are very appreciate for your great valuable comments post and it is very heartwarming to learn that your stay with us. Thank you again for taking time to prepare wonderful comments. We look forward to see you again in the near future. Thank you.