Dear Po Yin,Warm greetings from Hotel Naru Seoul – MGallery.First of all, please allow me to write in English.We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our facilities.Your high appreciation was shared with the entire team and encouraged to all of our staff.Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future.Sincerely,Simon Kim / General Manager Hotel Naru Seoul – MGallery

Dear WAI KEUNGWarm greetings from Hotel Naru Seoul – MGallery.First of all, we really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our hotel.Your high appreciation was shared with the entire team and encouraged to all of our staff. Once again, thank you for sharing your experience and we hope to have the opportunity to welcome you back in the near future.Sincerely,

Dear. Tan Chi, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our hotel. Your high appreciation was shared with the entire team and encouraged to all of our staff. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery

Dear SHINICHI,Warm greetings from Hotel Naru Seoul – MGallery. First of all, please allow me to write in English.We really appreciate you choosing our hotel for your recent stay in Seoul and thank you for your good comments regarding location, breakfast and staff service. Your high appreciation was shared with the entire team and encouraged to all of our staff. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery

Dear. Naomi, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good feedback about our hotel. Your high appreciation was shared with the entire team and encouraged to all of our staff. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery

Dear. Justin,Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our hotel. Your high appreciation was shared with the entire team and encouraged to all of our staff. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery

안녕하십니까 Jung mee 고객님,소중한 시간을 내어 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 좋은 리뷰와 평점을 남겨주셔서 대단히 감사합니다. 투숙하시는 동안 편안하고 즐거운 시간을 보내신 것 같아 저희도 기분이 좋습니다. 앞으로도 현재의 시설과 서비스가 유지될 수 있도록 최선의 노력을 다하겠습니다.귀중한 시간을 내어 고객님의 투숙 경험을 알려주셔서 감사드리며 건강 유의하시고 다음 기회에 또 뵐 수 있기를 바랍니다. 감사합니다. 호텔 나루 서울 – 엠갤러리 총지배인 김성민 배상

Dear. David, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good feedback about our hotel. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery

안녕하십니까 Seung Hyo 고객님,저희 호텔 나루 서울 - 엠갤러리를 방문해 주시고, 높은 점수와 리뷰 남겨 주셔서 진심으로 감사 드립니다.앞으로도 저희 호텔의 시설과 서비스가 현재와 같이 유지될 수 있도록 최선의 노력을 다해 관리 및 감독 하도록 하겠습니다.빠른 시일 내에 고객님을 다시 뵐 수 있기를 바라겠습니다.감사합니다.호텔 나루 서울 - 엠갤러리총지배인김성민 배상

Dear. Fumiyuki, Warm greetings from Hotel Naru Seoul – MGallery. We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good feedback about our hotel. Your high appreciation was shared with the entire team and encouraged to all of our staff. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future. Sincerely, Simon Kim / General Manager Hotel Naru Seoul – MGallery

JuHyung 고객님께,안녕하십니까? 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 평점을 남겨주셔서 감사합니다. 한강의 아름다운 전경을 조망할 수 있는 국내 최초의 엠갤러리 호텔에 많은 기대를 안고 찾아 주셨는데 고객님의 기대의 미치지 못한 것 같아 죄송한 마음입니다.불편하셨을 마음에도 고객님의 투숙 경험을 알려주셔서 감사드리며 더욱 발전된 모습을 보여드릴 수 있도록 노력하겠습니다.추운 날씨 건강 유의하시고 고객님의 가정에 항상 평안과 행복이 가득하시길 기원하겠습니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인 김성민 배상

hyunjoo 고객님께,안녕하십니까? 소중한 시간을 내어 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 좋은 평점을 남겨 주셔서 대단히 감사합니다. 한강의 아름다운 전경을 조망할 수 있는 저희 호텔에서 좋은 시간을 보내신 것 같아 저희도 기분이 좋습니다. 저희 모든 임직원은 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 하겠으며 앞으로도 호텔 나루 서울 - 엠갤러리에 많은 관심과 애정 부탁드립니다.추운 날씨에 건강 유의하시고 다음 기회에 또 뵐 수 있기를 바랍니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인 김성민 배상

Dahae 고객님께,안녕하십니까? 소중한 시간을 내어 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 좋은 평점을 남겨 주셔서 대단히 감사합니다. 한강의 아름다운 전경을 조망할 수 있는 저희 호텔에서 좋은 시간을 보내신 것 같아 저희도 기분이 좋습니다. 저희 모든 임직원은 늘 고객님의 기대에 부응하는 상품과 서비스를 제공하기 위해 최선의 노력을 하겠으며 앞으로도 호텔 나루 서울 - 엠갤러리에 많은 관심과 애정 부탁드립니다.추운 날씨에 건강 유의하시고 다음 기회에 또 뵐 수 있기를 바랍니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인 김성민 배상

hara고객님께,안녕하십니까? 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 리뷰와 평점을 남겨주셔서 감사합니다. 무엇보다 금번 방문이 전반적으로 만족할 만한 투숙이 되신 것 같아 저희도 기분이 좋습니다.다만, 미흡했던 객실 정비로 불편을 끼쳐드려서 대단히 죄송한 마음입니다. 말씀해 주신 내용은 해당 부서로 전달하였고 객실 청소 및 정비 시 더 주의하여 쾌적한 투숙 환경을 제공할 수 있도록 개선하겠습니다.귀중한 시간을 내어 고객님의 투숙 경험을 알려주셔서 다시 한번 감사드리며 다음 기회에 또 뵐 수 있기를 바라겠습니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인 김성민 배상

고객님께,안녕하십니까? 소중한 시간을 내어 저희 호텔 나루 서울 - 엠갤러리를 이용해 주시고 리뷰와 평점을 남겨주셔서 대단히 감사합니다. 무엇보다 금번 방문이 고객님께 만족스러운 경험이 되신 것 같아 저희도 기쁩니다. 아름다운 풍경과 더불어 차별화된 격조 높은 시설과 이에 걸맞은 품격 있는 서비스를 제공할 수 있도록 앞으로도 저희 임직원 모두가 노력하겠습니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인김성민 배상

Dear Valued Guest,Warm greetings from Hotel Naru Seoul – MGallery.First of all, please allow me to write in English.We really appreciate you choosing our hotel for your recent stay in Seoul, and thank you for your good comments about our facilities.Your high appreciation was shared with the entire team and encouraged to all of our staff.Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back in the near future.Sincerely,Simon Kim / General Manager Hotel Naru Seoul – MGallery

Dear SHINHYE,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel after your stay, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

sung-han 고객님께,안녕하십니까? 소중한 시간을 내어 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 리뷰와 평점을 남겨주셔서 감사합니다. 금번 투숙이 고객님께 좋은 기억으로 남은 것 같아 저희도 기분이 좋습니다.다만, 객실내 샤워기 수압이 낮아 이용하실 때 불편을 겪게 해드린 점에 대해 죄송하다는 말씀을 드립니다. 말씀해 주신 내용은 유관부서로 전달하였으며 객실 정비 및 점검 시 더욱 주의하여 살펴보도록 하겠습니다.다시 한번 고객님의 소중한 의견 감사드리며 앞으로도 저희 호텔 나루 서울 – 엠갤러리에 많은 관심 부탁드리겠습니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인 김성민 배상

Dear Boris,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel after your stay, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Sung Hun고객님께,안녕하십니까? 소중한 시간을 내어 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 리뷰와 평점을 남겨주셔서 대단히 감사합니다.많은 기대를 가지고 저희 호텔을 다시 찾아주셨는데 고객님의 기대에 미치지 못한 것 같아 마음이 무겁습니다. 불편을 겪으셨던 수영장과 사우나탕의 수질에 대한 내용은 해당 부서로 전달하였으면 내부적으로 운영 프로세스를 다시 점검하여 부족한 부분을 개선하도록 하겠습니다.다시 한번 고객님의 소중한 의견 진심으로 감사드리며 차후에 고객님을 다시 한번 맞이할 수 있는 기회가 온다면 더 좋은 모습을 보여드릴 것을 약속드립니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인 김성민 배상

Dear Sanghee,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear YOUNGJU,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

SUN-YOUNG 고객님께,소중한 시간을 내어 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 이용에 대한 평점을 남겨주셔서 감사합니다. 금번 투숙 시 고객님의 기대에 미치지 못하고 실망하게 한 것 같아 마음이 무겁습니다. 아코르의 럭셔리 & 라이프 스타일에 속하는 엠갤러리 브랜드에 걸맞은 서비스 질의 향상과 유지를 위해 내부적으로 철저히 점검하여 개선에 힘쓰도록 노력하겠습니다. 감사합니다.호텔 나루 서울 – 엠갤러리총지배인 김성민 배상

Dear Hyejung,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel. We would like to have the opportunity to better serve you in the near future. Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Sukyoung,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear sarah,Warm greetings from Hotel Naru Seoul – MGallery.First of all, thank you for choosing our hotel for your recent visit to Seoul. We are delighted to hear that our staff provided you with excellent service. At Hotel Naru Seoul - MGallery, we strive to deliver an exceptional experience for every guest.However, we are sorry that you felt uncomfortable about the limits on the use of amenities once a day. We understand that our policy of allowing guests to use fitness facitilites once per day can be quite unique; however, it is our philosophy to ensure that every guest has access to comfortable use of fitness facilities during their time with us. All relevant departments will go over our policy again to meet our guests’ needs.Once again, thank you for taking the time to share your feedback and we look forward to welcoming you back in the future.Sincerely, Simon Kim / General ManagerHotel Naru Seoul – MGallery

HIDEYUKI 様,この度は、ホテルナルソウル-Mギャラリーをご利用いただき、誠にありがとうございます。 また、レビューを投降していただきありがとうございました。今後も、より良いサービスと施設をご提供できるよう、スタッフ一同取り組んでまいります。引き続き、ホテルナルソウル-Mギャラリーをご愛顧いただけますよう、心よりお願い申し上げます。敬具Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear David P,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we really appreciate the great rating and comments on our facilities.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Young jin,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Donghyun고객님께,안녕하십니까? 소중한 시간을 내어 저희 호텔 나루 서울 – 엠갤러리를 이용해 주시고 좋은 리뷰와 평점을 남겨주셔서 대단히 감사합니다.소중한 분과 뜻 깊은 날을 위해 저희 호텔을 선택해 주시고 기억에 남을 만한 추억을 만드신 것 같아 저희도 기분이 정말 좋습니다. 평생을 함께할 두 분의 결혼을 진심으로 축하드리며 두 분의 앞날에 건강과 행복만 가득하길 바라겠습니다.귀중한 시간을 내어 고객님의 투숙 경험을 알려주셔서 감사드리며 앞으로도 저희 호텔 나루 서울 – 엠갤러리의 모든 임직원은 찾아 주시는 고객에게 Memorable Moment 를 선사하기 위해 최선을 다하겠습니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인김성민 배상

Dear MOHAMED,Warm greetings from Hotel Naru Seoul – MGallery.First of all, thank you for taking your time to share your experience in our hotel.Thank you also for your compliments to our facilities and staff.Your satisfaction and kind words will be shared with the entire team.Once again, thank you for staying with us and sharing your experience about our hotel.We hope to have the pleasure of hosting you again in the near future.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Chankyung,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Katharine,Warm greetings from Hotel Naru Seoul – MGallery.First of all, thank you for taking your time to share your experience in our hotel.Thank you also for your compliments to staff.Your satisfaction and kind words will be shared with the entire team.Once again, thank you for staying with us and sharing your experience about our hotel.We hope to have the pleasure of hosting you again in the near future.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Valued Guest,Warm greetings from Hotel Naru Seoul – MGallery.First of all, thank you for taking your time to share your experience in our hotel.Thank you also for your compliments to staff.Your satisfaction and kind words will be shared with the entire team.Once again, thank you for staying with us and sharing your experience about our hotel.We hope to have the pleasure of hosting you again in the near future.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Tae Hyun,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we really appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear KYEONGWON,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we really appreciate the great rating and comments on our hotel and staff service.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear HEE JOO,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Jung-Hyun,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel.We will do our best to meet your expectations the next time you visit us. Sincerely,Simon Kim / General Manager Hotel Naru Seoul – MGallery

Dear SOO,Warm greetings from Hotel Naru Seoul- MGalleryFirst of all, we are very sorry for any inconvenience this may have caused you.We will do our best to meet your expectations the next time you visit us.Once again, thank you for sharing your experience with us, and we would like to have the opportunity to better serve you in the near future.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

JIEUN고객님께,안녕하십니까? 소중한 시간을 내어 저희 호텔을 이용해 주시고 좋은 리뷰와 평점을 남겨주셔서 대단히 감사합니다. 무엇보다 금번 투숙이 고객님께 만족스러운 경험이 되신 것 같아 저희도 기쁩니다. 아름다운 풍경과 더불어 차별화된 격조 높은 시설과 이에 걸맞은 품격 있는 서비스를 제공할 수 있도록 앞으로도 저희 임직원 모두가 노력하겠습니다.감사합니다.호텔 나루 서울 – 엠갤러리총지배인김성민 배상

Dear Soo Jeong,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Heejin,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Hongbeom,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear dongwool,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear CHANG HYUN,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Valued Guest,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel. We would like to have the opportunity to better serve you in the near future. Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Inho,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Cher Sébastien,Toute l’équipe de l’Hôtel Naru Seoul - MGallery se joint à moi pour vous remercier de vos commentaires suite à votre séjour.Vos commentaires sont partagés avec toute notre équipe et votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Ce fut un plaisir de vous accueillir et nous espérons que nous aurons la chance de vous revoir !Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.Bien cordialement,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Junwan,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery

Dear Daeyoung,Warm greetings from Hotel Naru Seoul – MGallery.Thank you for taking the time to rate our hotel, and we appreciate the great rating.We will do our best to provide consistently great service.Sincerely,Simon Kim / General ManagerHotel Naru Seoul – MGallery