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L7 弘大酒店的評價

4 out of 5
L7 弘大酒店

評價

8.8

優異

10 分評分，優異；1006 則評價中有 566 則" "
8 分評分，不錯；1006 則評價中有 291 則" "
6 分評分，一般；1006 則評價中有 103 則" "
4 分評分，欠佳；1006 則評價中有 28 則" "
2 分評分，很差；1006 則評價中有 18 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

carki

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room Clean , convenient location to everywhere.
於 2024 年 5 月住了 3 晚
L7 HONGDAE by Lotte 於 2024年5月10日的回應
Dear carki,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Best regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

Shuk Fan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚

10/10 優異

Yi Ki

家人同遊
讚好：整潔度、職員與服務和住宿狀況
各方向都好好 方便 易搵 酒店環境好
於 2024 年 4 月住了 4 晚
L7 Hongdae by Lotte 於 2024年4月24日的回應
Dear Yi Ki,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

shuk ching

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel staff is extremely attentive and willing to assist. The hotel is conveniently located, just a few minutes' walk from the subway, making it easy to access nearby shopping and dining options. The only drawback is that it is a bit far from the airport railway, but you can choose to take the airport bus. The only downside is that the elevator waiting time is relatively slow.
於 2024 年 3 月住了 6 晚
L7 Hongdae by Lotte 於 2024年4月10日的回應
Dear shuk ching,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 不錯

Lee Yan

多人同遊
讚好：整潔度、職員與服務和設施服務
Overall very good. The 3 beds room is clean and enough to store 3 large size luggage. Some of the electricity plugs are broken.
於 2024 年 4 月住了 2 晚
L7 Hongdae by Lotte 於 2024年4月10日的回應
Dear Lee Yan,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

Cheuk Ning Quina

讚好：整潔度、職員與服務和住宿狀況
Highly recommended !!
於 2024 年 3 月住了 4 晚
L7 Hongdae by Lotte 於 2024年4月4日的回應
Dear Cheuk Ning Quina,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 不錯

YUEN HEUNG

讚好：整潔度、職員與服務和住宿狀況
All most is good but the room carpet is not really clean enough.
於 2024 年 3 月住了 5 晚

10/10 優異

Yan

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient, room is clean and spacious. Close to gate 1 of the station with elevator
於 2024 年 3 月住了 4 晚
L7 Hongdae by Lotte 於 2024年3月29日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

fai wah

於 2024 年 3 月住了 3 晚

8/10 不錯

LAI HUNG

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
交通便利，酒店環境不錯，服務態度亦好
於 2024 年 3 月住了 5 晚
L7 Hongdae by Lotte 於 2024年3月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

yipei

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
都很好
於 2024 年 3 月住了 5 晚

10/10 優異

Ho Ying

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
所有都好好，冬天期間房內都有冷氣，距離地鐵出口好近，而家有扶手電梯，行過一條馬路就到弘大大街，非常方便
於 2024 年 3 月住了 3 晚
L7 HONGDAE by Lotte 於 2024年3月9日的回應
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 HONGDAE by Lotte

6/10 一般

Ka Ming Danny

伴侶同遊
讚好：整潔度和職員與服務
廁所面積太少, 使用不方便. 整體而言, 弘大L7不及明洞L7.
於 2024 年 3 月住了 2 晚
L7 HONGDAE by Lotte 於 2024年3月9日的回應
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I am deeply sorry for any inconvenience during your stay. We will share your opinion with the relevant department in charge to improve our service. We will keep try to fill our customers expectation.Thank you again for your detailed review and it's going to help us improve our facilities and service. We look forward to seeing you again in the near future. Sincerely, MINA General Manager L7 Hongdae by Lotte

10/10 優異

Ching Man Monica

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

HSIN YI

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
1.同行友人身體不適無法給予有效的幫助。 2.如果能設置退稅機會更方便。
於 2024 年 2 月住了 2 晚
L7 Hongdae by Lotte 於 2024年2月28日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

Kit

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
交通方便，下次會再来
於 2024 年 2 月住了 3 晚
L7 Hongdae by Lotte 於 2024年2月14日的回應
Dear Kit,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

Wan Ju

讚好：整潔度、職員與服務、設施服務和住宿狀況
交通方便，近地鐵站，餐廳、服飾店眾多，飯店新穎舒適
L7 Hongdae by Lotte 於 2024年2月14日的回應
Dear Wan Ju,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚

10/10 優異

ming chih

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Wen-Chin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置絕佳～～距離機場快線及2號地鐵1號出口只要1分鐘；位居弘大商區，購物、用餐相當方便。房間夠大、打掃的非常乾淨。
於 2024 年 1 月住了 6 晚

8/10 不錯

YU-HSI

於 2024 年 1 月住了 4 晚

8/10 不錯

YU-HSI

於 2024 年 1 月住了 4 晚

10/10 優異

Chen Wen

於 2024 年 1 月住了 4 晚

10/10 優異

Yuen Mei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Fu Kit

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfort Stays
Its very comfort! highly recommended. High floor view very nice
於 2024 年 1 月住了 4 晚
L7 Hongdae by Lotte 於 2024年1月23日的回應
Dear Fu Kit,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Mina HongGeneral Manager L7 HONGDAE by Lotte

8/10 不錯

Yuen yi candy

於 2024 年 1 月住了 5 晚

10/10 優異

Ching Man

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Pik Kei

於 2024 年 1 月住了 5 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

6/10 一般

HAO

於 2023 年 12 月住了 5 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推薦的飯店
交通便利，從機場坐捷運即可到達弘大，且離逛街的地方很近；房間環境乾淨而且飯店還有好聞的香氛味道，回到飯店都有放鬆的感覺。
於 2023 年 12 月住了 2 晚
L7 HONGDAE by Lotte 於 2024年1月5日的回應
Dear GuestThank you for staying with L7 HONGDAE and taking time to share your experience. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Warm regards,Mina Hong General Manager L7 HONGDAE

8/10 不錯

Sulawan

家人同遊
讚好：職員與服務
於 2023 年 12 月住了 6 晚

8/10 不錯

KA LAI

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We will choose L7 Hotel again next time
於 2023 年 12 月住了 4 晚
L7 Hongdae by Lotte 於 2023年12月28日的回應
Dear KA LAI ,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

10/10 優異

Yuen King Shelod

多人同遊
讚好：整潔度和職員與服務
我入住剛剛是聖誕節，有聖誕佈置，氣氛特別好，很喜歡，亦有拍照留念，下次到首爾都會住呢間酒店
於 2023 年 12 月住了 3 晚

10/10 優異

Chunhong

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 9 晚

8/10 不錯

Choi Ting

Good
於 2023 年 12 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 優異

TSUI SHAN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
入住過弘大L7幾次, 2023年再入住, 一樣要給個讚, check in 時櫃枱的男女職員, 很幫忙, 我們言語不通, 還用翻譯機協助, 房間光亮, 牀很舒服, 如果洗澡的水力能夠大一點和有茶包提供就更好, 以後到首爾,弘大L7會是我的首選.
於 2023 年 12 月住了 3 晚
L7 Hongdae by Lotte 於 2023年12月19日的回應
Dear TSUI SHAN,Warm greeting from L7HONGDAE.Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 不錯

YI-Ting

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and good service. A little bit potty that there is no place the put the clothes in shower room.
於 2023 年 12 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月17日的回應
Dear Guest, Thank you for staying with L7 HONGDAE and taking time to share your experience. I'm glad you were satisfied while staying at our hotel. Also, we will improve our service and keep try to fill our customers expectation. Thank you again for your detailed review we look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 優異

Jung-Ping

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 不錯

Siu Chu

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
L7 HONGDAE by Lotte 於 2023年12月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 不錯

Chi Kuen Ronald

讚好：整潔度和住宿狀況
So so
於 2023 年 12 月住了 4 晚
L7 HONGDAE 於 2023年12月13日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE

10/10 優異

Sze Yuen Alick

於 2023 年 12 月住了 1 晚
L7 HONGDAE by Lotte 於 2023年12月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 優異

Yee Ki

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
L7 HONGDAE by Lotte 於 2023年12月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 優異

YU CHIEH

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
交通超便利
於 2023 年 11 月住了 4 晚
L7 Hongdae by Lotte 於 2023年12月7日的回應
Dear YU CHIEH,Thank you for staying with us and sharing your valuable experience at L7Hongdae.Your valuable review will help us improve our service.we will do our best to provide the best service through continuous discussion.We look forward to seeing you again.Thank you.Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte

8/10 不錯

May Yuk

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
購物方便，安全
於 2023 年 11 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年11月29日的回應
Dear May,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 不錯

Lily

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
佢一入去送兩杯welcome drinks ，要落2樓間餐廳攞，不錯,交通非常方便，一落去就有得行街買嘢，酒店房間入面亦都非常之乾淨，職員非常有禮貌，熱心解釋
於 2023 年 11 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年11月24日的回應
Dear Lily,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

8/10 不錯

MEI KEE ANGELA

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年12月21日的回應
Dear valued guest,Thank you for staying with L7 HONGDAE and sharing your positive experience with us.We are delighted to hear that you enjoyed your stay at our hotel. It's our pleasure to provide exceptional service, and your kind words motivate us to continue delivering the best to our guests. We look forward to welcoming you back for another wonderful stay.Warm regards,Michelle Kim General Manager L7 HONGDAE by Lotte

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
地點方便
房間不大但是地點完美，服務很好，附近用餐購物交通都非常方便，值得推薦
於 2023 年 11 月住了 2 晚
L7 HONGDAE by Lotte 於 2023年11月13日的回應
Dear guest,Warm greeting from L7 HONGDAE.Thank you for staying with L7 HONGDAE and taking the time to share your experienced. We sincerely appreciate you to take the time to leave thoughtful review.We're glad you liked it during your stay.Once again, Thank you for leaving a personal good opinion. We look forward to your next visit.Regards,Michelle Kim General Manager L7 HONGDAE

6/10 一般

真實旅客

多人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
The toilet is stuck for multiple times
於 2023 年 10 月住了 4 晚
L7 HONGDAE by Lotte 於 2023年11月10日的回應
Dear Guest,Thank you for staying with L7 HONGDAE and taking the time to share your experienced.I am sorry for any inconvenience during your stay.I will share your opinion with the department in charge to improve our facilities.Thank you again for your detailed review and it's going to help us improve our facilities and service.We look forward to seeing you again in the near future. Sincerely, Michelle Kim General Manager L7 Hongdae by Lotte