Hotel still under renovation but no disturbance to us. The room facilities are new and comfortable. The front-desk staff are nice and helpful. The location is convenient. It is a good price / satisfaction ratio hotel. However it will be excellent if the supply of hot water is stable!
KAM FAT
於 2023 年 9 月住了 3 晚
4/10 欠佳
SHUK FAN
2023年8月26日
SHUK FAN
於 2023 年 8 月住了 5 晚
10/10 優異
Hui Yi
2023年8月6日
讚好:職員與服務和住宿狀況
剛入住時冷氣會自動關
員工處理得很快 換房
十分好
Hui Yi
於 2023 年 8 月住了 3 晚
Reservation 於 2023年8月11日的回應
Thank you so much for your kind review. We apologize for the inconvenience caused by the hotel facilities.We look forward to greeting you once again in the near future.Best regards,
10/10 優異
BAOCHE
伴侶同遊
2023年5月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
交通離地鐵很近非常方便
BAOCHE
於 2023 年 4 月住了 4 晚
8/10 不錯
Tsz Yung
2023年1月23日
Tsz Yung
於 2023 年 1 月住了 5 晚
Reservation 於 2023年3月7日的回應
Dear Guest,This is New Seoul Hotel!Thank you for taking the time to tell us about your experience at New Seoul Hotel.It is wonderful to hear that you had an enjoyable stay with us. We look forward to welcoming you back New Seoul Hotel.
8/10 不錯
真實旅客
多人同遊
2020年1月10日
真實旅客
於 2020 年 1 月住了 1 晚
Manager 於 2020年1月13日的回應
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
Thank you for staying with us and taking your time to feedback about your experience with New Seoul Hotel.
We are really sorry to hear that you were uncomfortable during your staying at our hotel.
Again we apologize for the lack of room cleaning control.
With your review, we will strive more hard to provide the best service for all our guests.
If it's possible, we hope we can have another change to give you better service next time.
10/10 優異
WANG
多人同遊
2020年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
離地鐵近 到哪都方便
飯店人員很親切
WANG
於 2019 年 12 月住了 3 晚
Manager 於 2020年1月28日的回應
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
Our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest.
If you are ever in the area again in the future, please stay with us again.
We are sure that you will experience the higher level of service.
6/10 一般
真實旅客
多人同遊
2020年1月3日
真實旅客
於 2019 年 12 月住了 3 晚
Manager 於 2020年1月6日的回應
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
8/10 不錯
真實旅客
家人同遊
2019年12月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間有點小 地點尚算方便
真實旅客
於 2019 年 11 月住了 1 晚
Manager 於 2020年1月28日的回應
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
Our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest.
If it's possible, we hope we can have another change to give you better service next time.
Thank you so much for sharing your valuable review and we wish you all the best.
8/10 不錯
Peichi
2019年9月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Peichi
於 2019 年 9 月住了 3 晚
Manager 於 2019年9月16日的回應
Thank you for staying with us and taking your time to post the feedback about your experience with New Seoul Hotel.
8/10 不錯
真實旅客
2019年9月6日
讚好:整潔度和住宿狀況
酒店太舊了
附近是地鐵站,但每次轉線行好耐,結果全程的士出入,房間已翻新,但整棟酒店還是陳舊
真實旅客
於 2019 年 8 月住了 4 晚
Manager 於 2019年9月9日的回應
Thank you for staying with us and taking your time to feedback about your experience with New Seoul Hotel.
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
However, we feel really sorry that you experienced inconvenience during your staying.
We apologize for the inconvenience and with your review, we will strive more hard to provide the best service for all our guests.
If it's possible, we hope we can have another change to give you better service next time.
Thank you so much for sharing your valuable review. and we wish you all the best.
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
Our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest.
We are happy to hear that our location has been comfortable for you.
With your review, we will strive more hard to provide the best service for all our guests.
If it's possible, we hope we can have another change to give you better service next time.
Thank you so much for sharing your valuable review and we wish you all the best.
6/10 一般
Hing tong
2019年7月1日
不滿:整潔度
比去年感覺差了
比去年感覺差了, 毛巾沒太乾淨, 地方打掃一般, 令明年未必再惠顧的打算。
Hing tong
於 2019 年 6 月住了 8 晚
Manager 於 2019年7月9日的回應
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
However, we feel really sorry that you experienced inconvenience during your staying.
Again, we apologize for the inconvenience and with your review, we will strive more hard to provide the best service for all our guests.
If it's possible, we hope we can have another change to give you better service next time.
Thank you so much for sharing your valuable review. and we wish you all the best.
6/10 一般
真實旅客
2019年5月6日
真實旅客
於 2019 年 4 月住了 5 晚
Manager 於 2019年5月7日的回應
Thank you for taking time to share your feedback.
4/10 欠佳
Yin Fan
2019年4月24日
不滿:職員與服務、住宿狀況和客房舒適度
No air conditioners in the room, the room is not and not offer to change room but give us a Fan only! Bad experience in this hotel!
Yin Fan
於 2019 年 4 月住了 5 晚
Manager 於 2019年6月13日的回應
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
However, we feel really sorry that you experienced inconvenience during your staying.
Again, we apologize for the inconvenience and with your review, we will strive more hard to provide the best service for all our guests.
If it's possible, we hope we can have another change to give you better service next time.
Thank you so much for sharing your valuable review. and we wish you all the best.
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.We are happy to hear that our staff's service has been comfortable for you.
If you are ever in the area again in the future, please stay with us again.
We are sure that you will experience the higher level of service.
Thank you very much.
Thank you for your kind review and thank you for staying with us during your visit to Korea.
We're glad we were able to make you feel comfortable.
We will continuously make efforts in providing better and more comfortable stays to our guests.
We look forward to welcoming you again.
Thank you very much for your feedback.
Thank you for staying with us.
Our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest.
We are happy to hear that our location has been comfortable for you.
If you are ever in the area again in the future, please stay with us again.
We are sure that you will experience the higher level of service.
Thank you very much.
Thank you for your kind review and thank you for staying with us during your visit to Korea.
We're glad we were able to make you feel comfortable.
We will continuously make efforts in providing better and more comfortable stays to our guests.
We look forward to welcoming you again.
Thank you very much for your feedback.
Thank you for staying with us and taking your time to post the review about your experience with New Seoul Hotel.
However, we feel really sorry that you experienced inconvenience during your staying.
Again, we apologize for the inconvenience and with your review, we will strive more hard to provide the best service for all our guests.
If it's possible, we hope we can have another change to give you better service next time.
Thank you so much for sharing your valuable review and we wish you all the best.
6/10 一般
Fanny (Hongkong )
2018年10月2日
近机埸巴士
地鈇及巴士都近酒店,週边很多吃的,去City Hall ,明调也很方便,床也可舒服,但酒店已很舊,比較暗,价錢平好過住民宿。
Fanny
於 2018 年 9 月住了 4 晚
Manager 於 2018年10月25日的回應
Thank you for staying with us.
Our location is definitely in the heart of Seoul and interesting area which has been convenient for every guest.
We are happy to hear that our location has been comfortable for you.
If you are ever in the area again in the future, please stay with us again.
We are sure that you will experience the higher level of service.
Thank you very much.
Thank you for taking time to share your feedback.
If you are ever in the area again in the future, please stay with us again.
We are sure that you will experience the higher level of service.
Thank you very much.
6/10 一般
hokmui
2018年5月6日
hokmui
Reservation 於 2018年5月14日的回應
Thanks for staying with us. We appreciate your feedback.
Thank you for your kind review and thank you for staying with us during your visit to Korea.
We're glad we were able to make you feel comfortable.
We will continuously make efforts in providing better and more comfortable stays to our guests.
We look forward to welcoming you again.
Thank you very much for your feedback.
8/10 不錯
Ngar Sheung
2018年3月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ngar Sheung
Reservation 於 2018年3月26日的回應
Thanks for staying with us.
We appreciate your feedback!
Dear,
Thank you for your review.
We respect comments from our guest and it will be carefully considered so that we may continue to strive to improve our guest service.
Your comments will be shared with all of our staffs.
Thank you very much.
Dear,
Thank you for your review.
We are sad to hear that we failed to meet your expectations during your recent stay.
We are very sorry you have had an experience we are not proud of.
We respect comments from our guest and it will be carefully considered so that we may continue to strive to improve our guest service.
Your comments will be shared with all of our staffs.
Thank you.
Thank you for taking time to share your feedback.
Also please allow me to express our sincere apologies for not being able to meet your expectations. We are constantly putting best efforts and focusing on all our guests to enjoy every moment with us.
Thank you for taking time to share your feedback and I am glad to hear that you have enjoyed the stay with us.
Our team is also delighted to hear the positive comments about your stay at NewSeoul Hotel.
We are constantly putting our best efforts and focusing on all our guests to enjoy every moment with us.
We will look forward to welcoming you back in the near future and please do not hesitate to contact me for any further assistance.
Thank you so much!
Have a nice day!
First of all , thank you for choosing NewSeoul Hotel as your accommodation and the precious feedback of your stay.
Also, please allow me to express our sincere apologies for not being able to meet your expectations.
I would like to assure you that together with my team we will continue to put effort to improve our quality of service and room.
Once again, i sincerely apologize for the inconvenience caused and do hope that you will provide us with an opportunity to welcome you back to regain your confidence in our hotel. We look forward to welcoming you back soon.
Thank you.
Best Regards,
10/10 優異
真實旅客
2018年1月15日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
nice exp. again
its the 2nd exp. to stay in this hotel. The location is convenient and the staff is polite !!
真實旅客
於 2018 年 1 月住了 5 晚
yuri byun 於 2018年1月19日的回應
Thank you for taking time to share your feedback and I am glad to hear that you have enjoyed the stay with us.
Our team is also delighted to hear the positive comments about your stay at NewSeoul Hotel.
We are constantly putting our best efforts and focusing on all our guests to enjoy every moment with us.
We will look forward to welcoming you back in the near future and please do not hesitate to contact me for any further assistance.
Thank you so much!
Have a nice day!
First of all , thank you for choosing BestWestern NewSeoul Hotel as your accommodation and the precious feedback of your stay.
Also, please allow me to express our sincere apologies for not being able to meet your expectations.
I would like to assure you that together with my team we will continue to put effort to improve our quality of service and room.
Once again, i sincerely apologize for the inconvenience caused and do hope that you will provide us with an opportunity to welcome you back to regain your confidence in our hotel. We look forward to welcoming you back soon.
Thank you.
Best Regards,
Thank you for taking time to share your feedback through Hotels.com and I am glad to hear that you have enjoyed the stay with us.
Our team is also delighted to hear the positive comments about your stay at BestWestern NewSeoul Hotel.
We will look forward to welcoming you back in the near future and please do not hesitate to contact me for any further assistance.
Thank you so much!
8/10 不錯
KUAN I
2017年11月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離地鐵站5分鐘路程很便利
飯店離地鐵站5分鐘路程很方便,附近有很多商店很便利,大廳有磅秤可使用,下次若再去首爾還會入住。
KUAN I
於 2017 年 10 月住了 5 晚
I would like to thank you for taking the time to relate your comments pertaining your time you spent with us at the New Seoul!
We do hope to see you again!
10/10 優異
真實旅客
2017年8月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location. The staff are polite and helpful.
真實旅客
於 2017 年 8 月住了 2 晚
8/10 不錯
TAT SING
2017年8月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
TAT SING
於 2017 年 7 月住了 2 晚
8/10 不錯
Lai Ling
2017年4月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便, 價格合理
Lai Ling
Thank you for staying with us and taking the time to review Best Western New Seoul Hotel. We feel happy that your stay here was great. Hope you had a safe travel back home and Hope to have another opportunity to welcome you here for your next visit to Seoul. Thank you! Best regards,
Thank you for staying with us and sharing your valuable comments. It is our pleasure to hear that you enjoyed the with a convenient location. We believe you will be staying with us in the near future again. Thank you. Best regards,
Thank you for taking your time to rate our hotel,. We are glad that you had a pleasant time while staying with us. All of us will always put our guest satisfaction first and do the best to keep up with our good standards and heartfelt service. Hope to welcome you again whenever your travel brings you back to Seoul. Thank you. Best regards,
We are so glad to offer a service to you ma'am/sir, and so happy that you are satisfied with us. We would like to see you again and serve a best service to you soon. Have a nice day and god bless!