I have never stayed in a VRBO where I have received better communication from the host! Brittany was absolutely phenomenal to work with! Our volleyball team was in town for a tournament and Heavenly Retreat Lodge was the perfect place for all of us! There were enough bedrooms/bathrooms for each family to have their own space, and an abundance of amenities for the girls/parents to enjoy, including the indoor pool, hot tub, arcade games, pool table, etc. There was plenty of room to have our team breakfasts/dinners, too! Laughter was heard throughout the cabin all weekend long! It was perfect! If we come back to Gatlinburg next club season for another tournament, I already know where we are staying!