Dear Kun-Hsien, thank you for choosing the hotel for your recent stay. Please let me know if there is anything we can do to improve your experience should you decided to return to the hotel in the future,

尊敬的宾客，您好！感谢您选择上海凯宾斯基大酒店，也非常感谢您对酒店的支持和肯定。您的认可和鼓励是我们进步的最大动力。能够为您带来舒适且高品质的入住体验，更是我们至高的荣幸。我们日后也会持续提升各项软硬件设施，以期每次的服务品质更趋于完美。非常感谢您，希望很快能再度与您在上海凯宾斯基大酒店相见！谢谢！上海凯宾斯基大酒店

尊敬的宾客，您好！感谢您选择上海凯宾斯基大酒店，也非常感谢您对酒店的支持和肯定。您的认可和鼓励是我们进步的最大动力。能够为您带来舒适且高品质的入住体验，更是我们至高的荣幸。我们日后也会持续提升各项软硬件设施，以期每次的服务品质更趋于完美。非常感谢您，希望很快能再度与您在上海凯宾斯基大酒店相见！谢谢！上海凯宾斯基大酒店

尊敬的宾客，您好。上海凯宾斯基大酒店向您表示诚挚地问候！感谢您选择入住我们酒店，酒店位于繁华的陆家嘴的地区，可欣赏美丽的黄浦江景色。酒店紧邻众多地标性建筑，感谢您中肯的评价，我们会不断地努力，争取在今后的工作中努力把一切都做到最好。其次，酒店的元素餐厅周一至周日都是提供自助晚餐的，从晚上5:30到9:30，期待您下次可以莅临我们自助餐厅。凯宾斯基酒店集团旨在为顾客提供高品质的欧式奢华服务。我们真诚的期待您的再次光临。谢谢！上海凯宾斯基大酒店

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking your time to give us the full score. Your general satisfaction with our services and product is very encouraging to us. Thank you and we really hope to welcome you back in our hotel in the future. Regards, Grand Kempinski Hotel Shanghai

Dear guest, thank you so much for taking the time to share your rating of our hotel. Feedback such as this encourages us to continue delivering good service. Best regards, Grand Kempinski Hotel Shanghai

尊敬的宾客，您好。这里是来自上海凯宾斯基大酒店的诚挚问候！非常感谢您对我们酒店的支持和肯定。酒店地处浦东新区最为繁华的陆家嘴地区，设备先进齐全的客房可以让您欣赏到陆家嘴壮观的摩天楼和浦江外滩美景。优越的地理位置和便捷的交通使您可以方便的到达其他景点。我们的主厨也会不断的推陈出新，烹制出各种风味的佳肴回馈我们的顾客。我们真诚期待您的再次光临。谢谢！上海凯宾斯基大酒店

尊敬的客人，您好。这里是来自上海凯宾斯基大酒店的问候，非常感谢您抽出宝贵的时间与我们分享您的入住感受。我们酒店地处上海黄金地段，陆家嘴金融中心。使客人能够很方便的去东方明珠，环球金融中心等地标性建筑。先进豪华的设施，优美的都市风光以及高品质的服务使酒店拥有很高的性价比，超大的按摩浴缸能使您褪去一天的疲惫，另外Spa和恒温游泳池也可以使您得到很好地放松。精力充沛的去迎接新的一天。再次感谢您中肯的评价，我们真诚的期待您的再次光临。谢谢！上海凯宾斯基大酒店

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai.Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, Thank you so much for taking the time to share your rating of our hotel. Feedback such as this encourages us to continue delivering good service. Best regards, Grand Kempinski Hotel Shanghai

尊敬的宾客，您好。这里是来自上海凯宾斯基大酒店的诚挚问候！非常感谢您对我们酒店的支持和肯定。酒店地处浦东新区最为繁华的陆家嘴地区，设备先进齐全的客房可以让您欣赏到上海的美丽景色。酒店内的元素西餐厅、海蓝意大利餐厅、新天世纪中餐厅和阿尔贝鲁西班牙餐厅也都推出各色风味的美食来回馈宾客。希望我们的欧式奢华服务可以给您带来不同的感受体验。我们真诚期待您的再次光临。谢谢！上海凯宾斯基大酒店

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai.Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Chengkuo, Thank you for your kind rating of our hotel. Ratings and reviews from our guests help us understand the areas where we were able to meet guest expectations. We look forward to welcoming you back to Shanghai in the near future. Best regards, Grand Kempinski Hotel Shanghai

尊敬的客人，您好。请接受来自上海凯宾斯基大酒店的问候与真诚的歉意，对您在我们这里遭遇的不愉快经历我们感到万分抱歉。酒店管理层十分重视您所提出的问题，我们已将此事反映给相关部门，如您方便，可否愿意提供您本次入住的房号，我们会积极调查整改，不断的努力，争取把一切都做到最好。真诚的期待您的再次光临，一起见证我们的进步。 谢谢！

Dear Mr. Steven, Thank you for your kind review. We, at Kempinski, always endeavor to deliver exceptional experiences to our guests and hope that we were able to do so on this occasion. Best regards.

尊敬的宾客，您好。这里是来自上海凯宾斯基大酒店的诚挚问候！非常感谢您对我们酒店的支持和肯定。酒店地处浦东新区最为繁华的陆家嘴地区，设备先进齐全的客房可以让您欣赏到陆家嘴壮观的摩天楼和浦江外滩美景。我们的主厨也会不断的推陈出新，烹制出各种风味的佳肴回馈我们的顾客。我们的欧式奢华服务一定可以给您带来不同的感受体验。我们真诚期待您和家人的再次光临。谢谢！上海凯宾斯基大酒店

Dear Guest, Thank you for appreciating the professionalism of our team members. We, at Kempinski, always endeavor to deliver memorable experiences to all our guests and hope that we did so on this occasion. Best regards.

Dear Guest, Thank you for your kind review. We, at Kempinski, always endeavor to deliver memorable experiences to all our guests and hope that we did so on this occasion. Best regards.

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai. We are very pleased to know that you liked our hotel facilities and our staff. Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your suggestion, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and have the opportunity to provide better service for you.

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai. We are very pleased to know that you liked our hotel facilities and our staff. Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai. We are very pleased to know that you liked our hotel facilities and our staff. Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, thank you for your choose to stay in Grand Kempinski Hotel Shanghai and willing to share your stay experiences to us. About your comment, we will feedback to hotel management and improve service quality. We hope you will choose our hotel again and so that we could have the opportunity to provide better service for you.

Dear Guest, thank you for taking time to share your fabulous reviews with us. We hope your stay was everything you dreamed of and more. We’re always here for you if you need anything else. When your travels bring you to Shanghai again, we can’t wait to welcome you back to Grand Kempinski Hotel Shanghai.

Dear Guest, thank you for taking the time to share your feedback regarding your recent stay with Grand Kempinski Hotel Shanghai. We are very pleased to know that you liked our hotel facilities and our staff. Your encouraging review will help us constantly improve our hotel service. We hope to welcome you back again in the near future! Thank you!

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceeded your expectation.

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceed your expectation. We look forward to an opportunity to welcoming you back to us in the near future.

ear Guest, greetings from Grand Kempinski Hotel Shanghai. It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We are pleased to learn that you truly enjoyed our rooms, helpful service and delicious food. We look forward to an opportunity to welcoming you back to us in the near future.

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We are also pleased to learn that everything we offered to you along your stay has exceed your expectation.

尊敬的宾客，您好。请接受来自上海凯宾斯基大酒店的诚挚问候！感谢您选择入住我们酒店，酒店位于繁华的陆家嘴的地区，可欣赏美丽的黄浦江景色。酒店紧邻众多地标性建筑，给您的出行带来极大的便利。对于您所反应的问题，管理层非常的重视，我们会在今后的工作中努力改进，争取把一切都做到最好。凯宾斯基酒店集团旨在为顾客提供高品质的欧式奢华服务。我们真诚的期待您的再次光临。

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment! It was our great pleasure to be able to provide you with such a good experience in Shanghai here at Grand Kempinski Hotel Shanghai. We look forward to welcoming you back on your regular visits to Shanghai.

尊敬的宾客，您好。这里是来自上海凯宾斯基大酒店的诚挚问候！非常感谢您对我们酒店的支持和肯定。酒店地处浦东新区最为繁华的陆家嘴地区，设备先进齐全的客房可以让您欣赏到上海的美丽景色。最近元素西餐厅，海蓝意大利餐厅、新天世纪中餐厅和西班牙阿尔贝鲁餐厅都齐齐推出创新美食。给顾客呈上更多舌尖上的美味。希望我们的欧式奢华服务可以给您带来不同的感受体验。我们真诚期待您的再次光临。

Dear Guest, greetings from Grand Kempinski Hotel Shanghai. Thank you for taking the time to write the precious comment. We are delighted that you had a wonderful and memorable stay at our hotel. We look forward to an opportunity to welcoming you back to us in the near future.

尊敬的宾客，您好。这里是来自上海凯宾斯基大酒店的诚挚问候！非常感谢您对我们酒店的支持和肯定。酒店内的元素西餐厅、海蓝意大利餐厅、新天世纪中餐厅、阿尔贝鲁西班牙餐厅也都推出各色风味的美食来回馈宾客。元素餐厅的自助早餐是行政总厨经过精心的配置呈现出来的，没有让您此次感到满意我们深表遗憾。当然早餐的品种和口味我们也是会不断调整，希望下次您光临的时候早餐可以符合您的口味。我们真诚期待您的再次光临。

尊敬的宾客，您好。这里是来自上海凯宾斯基大酒店的诚挚问候！非常感谢您对我们酒店的支持和肯定。酒店地处浦东新区最为繁华的陆家嘴地区，设备先进齐全的客房可以让您欣赏到陆家嘴壮观的摩天楼和浦江外滩美景。我们的主厨也会不断的推陈出新，烹制出各种风味的佳肴回馈我们的顾客。我们的欧式奢华服务一定可以给您带来不同的感受体验。我们真诚期待您的再次光临。

尊敬的客人，您好。请接受来自上海凯宾斯基大酒店的问候与真诚的歉意，对您在我们这里遭遇的不愉快经历我们感到万分抱歉。酒店管理层十分重视您所提出的问题，我们会不断的努力改进，争取把一切都做到最好。我们真诚的期待您的再次光临，一起见证我们的进步。