大堂

上海新虹橋國家會展中心燦輝希爾頓花園酒店的評價

4 out of 5
上海新虹橋國家會展中心燦輝希爾頓花園酒店
滬青平公路 1915 號, 青浦區, 上海市

評價

8.8

優異

10 分評分,優異;176 則評價中有 84 則" "
8 分評分,不錯;176 則評價中有 69 則" "
6 分評分,一般;176 則評價中有 18 則" "
4 分評分,欠佳;176 則評價中有 2 則" "
2 分評分,很差;176 則評價中有 3 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Shuiqing (Santa Barbara)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Chen Chang

於 2023 年 9 月住了 1 晚

10/10 優異

Scarlett

於 2023 年 8 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
住宿感受
Check-in, check-out一切順利。 住得舒適。
於 2023 年 7 月住了 4 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
這大概是我看過最不希爾頓的希爾頓!! 剛走進lobby的時候,我懷疑我走錯店 進到房間,其實就一般的Hotel的感覺 必須要說,清潔程度是可以接受的,服務人員的態度很棒
於 2023 年 7 月住了 3 晚
Lily 於 2023年7月19日的回應
尊敬的宾客,非常感谢您选择下榻上海新虹桥国家会展中心灿辉希尔顿花园酒店!感谢您在百忙之中抽空对您的入住体验进行点评和分享给其他宾客,您的耐心和细致点评是促使我们去做的更好的源源不断的动力。我们非常珍视每一位来到我们酒店入住的客户体验,给您带来良好的服务体验是我们的服务宗旨和首要任务。对于您提出的建议部分我们会跟进改善。真诚期待您的再次光临,祝您出行愉快,工作顺利!

10/10 優異

YUNGHSIN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 5 晚

10/10 優異

YANG-SUN

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
便宜,安全,方便
於 2023 年 2 月住了 2 晚

10/10 優異

Wing Long

於 2023 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room is very clean. There is a big shopping mall next to the hotel. Near airport and height speed train station.
於 2020 年 12 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
Xiao 於 2020年1月16日的回應
Dear guest, Thank you for choosing to stay with us. We appreciate that you have given us a review by spending your valuable time.

6/10 一般

Yiu Wah

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Lily 於 2019年10月14日的回應
We apologize for the fact that your past stay did not meet your expectations! We hope that we could have a chance to talk to you directly and learn more about the problems you have encountered with. This may greatly help us to enhance our service and to aviod bringing same experience to the next guest!

8/10 不錯

Ching

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 5 晚
Zoe 於 2019年10月4日的回應
Dear guest, Thank you for choosing to stay with us in Hilton Garden Inn Shanghai Hongqiao. We appreciate that you have given us a review by spending you valuable time.We are looking forward to serve you again

8/10 不錯

TZULING

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 2 晚
lily 於 2019年9月10日的回應
Dear guest, thank you for taking a moment to share your experience.We are very happy to hear that you are satisfied to the value for the price paid. We always consider the customer satisfaction as the first priority. We are looking forward to serve you again.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good hotel
clean and nice
於 2019 年 9 月住了 1 晚
lily 於 2019年9月5日的回應
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are very happy to hear that you liked our guest room and the facilities that were provided in the room. We are looking forward to serve you again

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Value for money
Just the air con is not very good. Rest are good, and breakfast also
於 2019 年 8 月住了 4 晚
Lily 於 2019年8月29日的回應
Dear Guest, Thank you for taking the time to let us know about your recent stay with us at Hilton Garden Inn Shanghai Hongqiao. We apologize for the air-condition setup that make your stay uncomfortable. For the next stay in Shanghai, hope we can be your first choice around the Hongqiao Airport & Railway Station, and witnessing our change.

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
性价比很好的酒店,房间设施齐全和和整洁,早餐也不错。如果有游泳池,咖啡机以及必要的餐具就更好。另外,因为没有机场的穿梭巴士服务,从机场过来比较麻烦。
於 2019 年 8 月住了 1 晚
lily 於 2019年8月23日的回應
Dear guest, thank you for taking a moment to share your experience.We are very happy to hear that you are satisfied to the value for the price paid. We always consider the customer satisfaction as the first priority. We are looking forward to serve you again

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very Good
Very good hotel to stay.
於 2019 年 5 月住了 2 晚
Lily 於 2019年7月22日的回應
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! It's our honor to receive your favor.We are looking forward to serve you again

10/10 優異

Yin Ching

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Lily 於 2019年7月3日的回應
Dear guest, thank you for taking a moment to share your experience. It's our honor to receive your favor.We are looking forward to serve you again.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店蠻新的,簡單舒服,值得再入住 算是對的起希爾頓酒店系列! 但正門口ㄧ堆人在抽菸蠻礙眼的
於 2019 年 6 月住了 1 晚
Lily 於 2019年7月3日的回應
Dear guest, Thank you for choosing to stay with us in Hilton Garden Inn Shanghai Hongqiao.We appreciate that you have given us a review by spending you valuable time. Thank you for staying in our hotel, we hope that you will consider us in next Shanghai tour.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 2 晚
Hotel management 於 2019年6月6日的回應
Dear Guest: Thanks for your positive comments ,we are really appreciate for that. Looking forward to see you next time. All the best!

10/10 優異

Wan-Chi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚
Hotel management 於 2019年6月3日的回應
Dear Guest: Thanks for your positive comments ,we are really appreciate for that. Looking forward to see you next time. All the best!

6/10 一般

真實旅客

讚好:住宿狀況和客房舒適度
不滿:整潔度和職員與服務
於 2019 年 5 月住了 3 晚
Hotel management 於 2019年6月3日的回應
Dear Guest : Thank you for your reply.Hope you enjoy everything in our hotel and looking forward to see you next time.

6/10 一般

真實旅客

商務旅客, 多人同遊
不滿:住宿狀況
熱水不夠熱,房間整理有待改善,住5天有一天是全層修理熱水,但不明白為何修理時間是定在10PM-9:30AM 這個最需要洗澡的時候....
於 2019 年 5 月住了 4 晚
Jason Niu 於 2019年5月24日的回應
亲爱的客人,您好,感谢您此次在入住上海新虹桥希尔顿花园酒店之后给予我们宝贵评价。我们对于在您入住期间由于热水供应问题对您造成的困扰向您致以歉意,此次管道施工是政府通知,修理时间酒店没有办法决定,衷心希望能够得到您的理解。我们所有的员工都对提供卓越的服务充满了热忱,我们将更加积极履行希尔顿花园酒店服务承诺,竭诚为您提供个性化的服务。若下次有荣幸再次接待您的入住,请相信我们会确保您有一次称心如意的入住体验。

10/10 優異

Yitien

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨寬敞
乾淨寬敞,入住手續快速,健身房不錯
於 2019 年 4 月住了 1 晚
Jason Niu 於 2019年6月13日的回應
尊敬的客人,感谢您对酒店的高度评价,我们期待您的下次入住。

8/10 不錯

yusih

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 3 晚
Lily 於 2019年5月3日的回應
Dear Guest: Thank you for staying at Hilton Garden Inn Shanghai Hongqiao. We welcome any additional comments or suggestions you would like to share, and hope you will stay in our hotel again in the future. All the best!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 3 月住了 3 晚
Lily 於 2019年4月2日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao! We are really appreciate for your good comment.Hope see you next time soon. All the best!

8/10 不錯

真實旅客

於 2019 年 3 月住了 3 晚
Lily 於 2019年4月2日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao! We are really appreciate for your good comment.Hope see you next time soon. All the best!

8/10 不錯

YU-CHIEH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Lily Yu 於 2019年3月12日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao! We are really appreciate for your good comment.Hope see you next time soon. All the best!

8/10 不錯

YU-CHIEH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Lily Yu 於 2019年3月12日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao! We are really appreciate for your good comment.Hope see you next time soon. All the best!

8/10 不錯

YU-CHIEH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 1 晚
Lily Yu 於 2019年3月12日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao! We are really appreciate for your good comment.Hope see you next time soon. All the best!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 1 晚
Lily 於 2019年4月2日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao! We are really appreciate for your good comment.Hope see you next time soon. All the best!

10/10 優異

Sik Chung Andy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Lily Yu 於 2019年2月28日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao ! We are really appreciate for your good comment.Hope see you next time soon.

10/10 優異

Haitang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Andy Yao 於 2019年1月30日的回應
Dear Guest : Greeting from Hilton Garden Inn Hotel Shanghai Hongqiao ! We are really appreciate for your good comment.Hope see you next time and all the best.

10/10 優異

Jin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Andy Yao 於 2019年1月23日的回應
Dear Guest : Greeting frome Hilton Garden Inn Shanghai Hongqiao. On behalf of each staff in our hotel and thanks for your positve comment for us . Hope you enjoy your stay with us and see you next time.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 3 晚
Andy Yao 於 2018年12月25日的回應
Dear Guest : Thank you for your reply.Hope you enjoy everything in our hotel and looking forward to see you next time.

10/10 優異

Xiuzhen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 2 晚
Andy Yao 於 2018年12月8日的回應
衷心的感谢您给出的好评,上海新虹桥希尔顿花园酒店期待与您下一次相遇

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間內仍可聞到一些煙味,除此之外整體住宿經驗不錯。
於 2018 年 9 月住了 1 晚
lily 於 2018年10月6日的回應
亲爱的客人,您好,感谢您此次在入住上海新虹桥希尔顿花园酒店之后给予我们宝贵评价。我们对于在您入住期间由于房间烟味问题对您造成的困扰向您致以歉意,衷心希望能够得到您的理解。我们所有的员工都对提供卓越的服务充满了热忱,我们将更加积极履行希尔顿花园酒店服务承诺,竭诚为您提供个性化的服务。若下次有荣幸再次接待您的入住,请相信我们会确保您有一次称心如意的入住体验。

10/10 優異

CHIH-CHANG

Great stay
Very great stay for 5 days show
於 2018 年 9 月住了 6 晚
lily 於 2018年10月4日的回應
Thank you for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you enjoyed your stay. Your message has been sent directly to the hotel so that a member of management at the Hilton Garden Inn Shanghai Hongqiao can extend your compliments to their team. The time you have taken along with the effort you have made to share your comments with us is most appreciated. We are looking forward to welcoming you back soon.

8/10 不錯

CHUAN CHIH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 4 晚
lily 於 2018年10月4日的回應
Thank you for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you enjoyed your stay. Your message has been sent directly to the hotel so that a member of management at the Hilton Garden Inn Shanghai Hongqiao can extend your compliments to their team. The time you have taken along with the effort you have made to share your comments with us is most appreciated. We are looking forward to welcoming you back soon.

10/10 優異

Tsaiyu

讚好:整潔度、住宿狀況和客房舒適度
location is goood and have many restaruant near the hotel
於 2018 年 7 月住了 2 晚
Lily 於 2018年8月9日的回應
Thank you for sharing your positive comments with us which I have gladly passed on. I was so glad to read that you enjoyed your stay. Your message has been sent directly to the hotel so that a member of management at the Hilton Garden Inn Shanghai Hongqiao can extend your compliments to their team. The time you have taken along with the effort you have made to share your comments with us is most appreciated. We are looking forward to welcoming you back soon.

10/10 優異

Catherine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 1 晚
Abby 於 2018年7月23日的回應
Dear guest, thank you for your kindly support, looking for your next arrival!

8/10 不錯

Yuen Ching

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Water pressure of shower is poor
The hotel is new and there’s convenience store and a shopping mall beside so we can have breakfast in vincinity. However, the water pressure of shower is so bad so I didn’t want wash my hair in the hotel but outside in the salon. Other than that except the hotel location is quite far from town, things are ok.
於 2018 年 6 月住了 2 晚
Abby 於 2018年7月23日的回應
Thank you for sharing your comments about Hilton Garden Inn Shanghai Hongqiao. Thank you for your suggestion, we'll improve the facilites in our hotel. The time you have taken along with the effort you have made to share your comments with us is most appreciated. We are looking forward to welcoming you back soon.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 3 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 4 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 5 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 2 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚