Dear WAI YIN,Thank you so much for staying at the Holiday Inn Shanghai Nanjing Road and for taking the time to review your stay online! We are honored to learn that you were pleased with the location, the environment, and the service! We hope you will return to our hotel soon and experience our ever-improving and meticulous service.

Dear Xinji,Thank you for staying at the Holiday Inn Shanghai Nanjing Road, we are honored to receive your high praise for the location, the quiet and clean room. e look forward to your return visit!

尊敬的Emilie您好，欢迎光临上海南京路步行街酒店，酒店座落在南京路步行街中段，附近商场餐饮应有尽有。常抱歉由于房间温度给您带来不满意的入住体验，上海正值秋冬交换的季节，早晚温差较大，空调已经调整为加热模式。朝南面的高楼层房间由于白天一整天的太阳照射导致室温升高，如您在关闭空调面板、打开窗户流通空气和拉上遮光帘后还是觉得过热，我们也有风扇提供。同时客房部已经在晴天将朝南的房间窗户打开、关闭大部分遮光帘，以减少太阳长时间照射导致的室温升高。再次对您本次的入住体验表达最诚挚的歉意，期待您的下次入住，我们会给您带来更好的体验。

Dear Wang tat，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

亲爱的LAI CHUN，非常感谢您选择入住上海南京路步行街假日酒店，很高兴看到酒店洁净卫生、酒店员工和Hi Bowl 嗨碗餐厅的优质服务为您带来了愉快的入住体验。我们将秉承服务第一，顾客至上的服务标准继续为您客户服务，期待您的下次入住！

尊敬的man yung，感谢您入住上海南京路步行街假日酒店，很荣幸酒店的位置和服务为您带来愉快的入住体验。客房内采用遮光窗帘，您拉上就可以享受独属于您的私密时光，同时房间内床头柜下有小夜灯，方便在不影响您睡眠的情况下房内走动。同时关于您提及的房间内其他设施问题，我们已经反馈给工程部，他们将进行维修，给您带来的不便敬请谅解。我们真诚的期待您的再次光临，我们会为您提供更加周到的服务和完善的设施。

Dear Kwok Leung,Thank you for visiting Holiday Inn Shanghai Nanjing Road , one of the new generation of Holiday Inn brand hotels. We appreciate your praise to the staffs’ service. Service first, guest first is our hotel's guest philosophy, looking forward to your next stay!

尊敬的宾客，非常感谢您能选择入住上海南京路步行街假日酒店，您对入住体验的肯定是对我们最大的鼓励，也是我们一直以来努力的方向！您的好评也将激励着我们更加努力，为更多像您一样的贵宾提供无可挑剔的优质服务，从而令您的旅途尽善尽美！我们非常欢迎您能再次下榻我们酒店。

Dear Yingyu，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Wong,Thank you for giving us a good review of your stay online! The hotel is located in the bustling Nanjing Road pedestrian street, within walking distance of People's Square and the Bund. Thank you for the tips on meals, we've feedback to the restaurant department to add variety to the menu.We would be delighted to welcome you back to our hotel!

Dear FU SUI，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

尊敬的贵宾，感谢您的入住，枕头承托力不够一事非常抱歉没能第一时间发现您的需求。酒店根据宾客需要免费备有荞麦枕、记忆枕及硬枕头等。希望下次还有机会给您提供更好的入住体验。

尊敬的宾客，感谢您选择入住上海南京路步行街假日酒店并感谢您对我酒店服务的认可。酒店位于上海市中心南京路商业街附近，我们将继续秉承品质第一，顾客至上的服务宗旨热情周到的为每一位客户服务，希望能在酒店再次为您服务！

Dear Anonymous，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel service is our greatest encouragement. We are apologized about the air condition, we have turned down the air conditioning temperature when the weather is hot.We sincerely wish you a happy life and good work!

Dear Ling Yan，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Kwok Man joeny，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear KIN HOU，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Guest，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

尊敬的YIJUNG您好，非常感谢您对上海南京路步行街酒店的评论，您对酒店的喜爱是对我们最大的鼓励，期待再次为您服务。

Dear Annabel，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Yerania L Santell，Thank you for staying at our hotel and sharing your experience with us, we are glad to see your satisfaction and high evaluation of our hotel, every staff of the hotel will work harder to provide better service to all the VIPs of the hotel. We look forward to your return stay and wish you a happy life!

Dear Au Kwong,Thank you for choosing to stay at Holiday Inn Shanghai Nanjing Road. The hotel is located in Shanghai's CBD, with shopping malls nearby, and a 10-minute walk to the Bund and Yu Garden, as well as a cruise on the Huangpu River with a view of the multinational architectural complexes on both sides. We sincerely look forward to your coming again!

Dear rene，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Marco Antonio,Thank you for choosing to stay at Holiday Inn Shanghai Nanjing Road. The hotel is located in Shanghai's CBD, with shopping malls nearby, and a 10-minute walk to the Bund and Yu Garden, as well as a cruise on the Huangpu River with a view of the multinational architectural complexes on both sides. We sincerely look forward to your coming again!Eva Li Hotel General Manager

Dear BOHYUN，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Kar Lee Gary,Thank you for staying at our hotel and sharing your experience with us, we are glad to see your satisfaction and high evaluation of our hotel, every staff of the hotel will work harder to provide better service to all the VIPs of the hotel. We look forward to your return stay and wish you a happy life!

Dear Xiaoyue，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Avihu，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Anonymous,Thank you for staying at our hotel and sharing your experience with us, we are glad to see your satisfaction and high evaluation of our hotel, every staff of the hotel will work harder to provide better service to all the VIPs of the hotel. We look forward to your return stay and wish you a happy life!

Dear Avihu,Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Rosane，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear JUAN FERNANDO,Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Chun，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Tai, Thank you for staying at Holiday Inn Shanghai Nanjing Road . We are very concerned about the issue that you mentioned about the breakfast only having Chinese dishes. We have communicated with the restaurant and we have changed the breakfast menu to include new types of bread and cheese. We look forward to your return stay and will do our best to provide you with a better experience.

Dear Lay Chin，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear hyo rim，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Wai Han,Thank you for staying at Holiday Inn Shanghai Nanjing Road. Regarding intern who do not provide you with concierge service and receive tips, we strongly discourage it. We have fired this employee, and we're working on training the rest of our staff in the concept of service. We look forward to your return stay and will do our best to provide you with a better experience.Eva Li Hotel General Manager

Dear Chadil，Thank you for staying at Holiday Inn Shanghai Nanjing Road. We are very apologized for bringing you a little uncomfortable experience, we will continue to improve, serious management to strengthen the training. We hope you will come back again sometime and witness our growth and progress.

Dear Albert，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear Marilyn,Thank you very much for choosing to stay at the Holiday Inn Shanghai Nanjing Road and for sharing your experience with us! We are honored to receive your approval. It is our mission to provide the most satisfying experience for every guest. We look forward to your return and wish you a happy life!

Dear yeojung, Thank you for staying at Holiday Inn Shanghai Nanjing Road. We are very sorry to give you this imperfect stay experience, we will actively improve, continuous progress, strengthen supervision and training.Wish you have a nice day！

Dear MARCO，Thank you very much for your review of the Holiday Inn Shanghai Nanjing Road, your love for the hotel is our greatest encouragement, and we look forward to serving you again.

Dear FREDERIC,Thank you for giving us a good review of your stay online! The hotel is located in the bustling Nanjing Road pedestrian street, and a 10-minute walk to the Bund. The booking page has both inclusive and exclusive rates, and you can choose according to your needs.We look forward to your return visit and experience our ever-improving and meticulous service.

Dear FREDERIC,Thank you for giving us a good review of your stay online! The hotel is located in the bustling Nanjing Road pedestrian street, and a 10-minute walk to the Bund. The booking page has both inclusive and exclusive rates, and you can choose according to your needs.We look forward to your return visit and experience our ever-improving and meticulous service.