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鴻錦國際酒店的評價

3 out of 5
鴻錦國際酒店
上海市浦東新區川沙鎮妙境路1136號-1158號,  , 上海, 上海

評價

3.0
10 分評分，優異；2 則評價中有 0 則" "
8 分評分，不錯；2 則評價中有 0 則" "
6 分評分，一般；2 則評價中有 0 則" "
4 分評分，欠佳；2 則評價中有 1 則" "
2 分評分，很差；2 則評價中有 1 則" "

4.0/10 

整潔度

2.0/10 

職員與服務

4.0/10 

住宿狀況

評價

4/10 欠佳

真實旅客

不滿：職員與服務和客房舒適度
We booked in Expedia and paid RMB 278, including accommodation, taxes and fees to the Expedia. When we arrived the hotel, the hotel staff insisted that we have to pay RMB 400 on the counter by cash, otherwise, we were not allowed to check-in. We had to paid RMB 400. The staff said they found out we did make reservation and paid to the website, but they hadn't got the money, yet and they know what is Expedia and had never heard of Expedia. so they needed get the money as soon as we made check-in. The next morning, when we checked out, they only returned us RMB 122, the difference between RMB 400 and RMB 278. Because I had to go to the Pudong Airport to catch the flight in the morning, I had no time to request the money back. It meant that we paid double for the one-night stay in that hotel. So it is awful. I will track whether my credit card was charged by Expedia. If not, that's fine; if my credit has been charged by Expedia, I will request for the refund. It was worst experience for the hotel stay in my life.

2/10 很差

Mónica (Mexico)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Pésimo
horrible, todo el hotel apesta a cigarro, pedí habitación de no fumar pero parece que no existen, las sábanas apestaban a cigarro, era imposible estar ahí, toda la alfombra y los sillones con quemaduras de cigarro, el desayuno no se podía ni ver, pura comida china y nada apetitosa, el staff no dice ni hola en inglés, así que hazle como puedas, rescatable un super a un lado y el metro como a un kilometro y su cercanía al aeropuerto....