Search Residences in Shanghai Zoo Station

"Excellent location. Friendly staff. "

"Lovely hotel and excellent location,(French concession area), ideal for our visit to see our daughter. The only negative was the shower, excellent pressure but over the bath and dual control with bath taps, the shower head kept falling out of the wall bracket especially if pressure was full on…we definitely prefer a cubicle. Bottles of toiletries would also be preferable instead of small tubes. Overall the hotel was great, clean, comfortable and quiet. For info we had a superior double room which had a large king sized bed."

"The hotel was modern, and the bedding and all the amenities were very clean. The daily housekeeping service was excellent and very satisfying. All the staff were incredibly kind and always willing to help, which I really appreciated. The breakfast offered a wide variety of both Chinese and Western options, which was great. Although it’s not located right in the city center, you can easily take a Didi taxi to get there. The subway station is just a 1-minute walk away, and there are supermarkets, food courts, and everything you need nearby. I highly recommend this hotel if you’re looking for a clean, modern place that isn’t overly crowded. "

"Excellent hotel, very helpful staff"

"a little dated, don’t feel like a 5 star hotel, but most staff are very helpful, especially those gentlemen from the concierge team (e.g. Zero, the staff who helped with my bags when i checked in on Thursday and the gentleman in specs from night shift (didn’t get their names sorry). Zhang from security is also very helpful, my friends and i were full of hands with all our stuff for the past few days and he will kindly help to hold the door for us when we get off the cars when we reach. Thanks for the pleasant stay. "

"Our corner room on the 60th floor had an amazing view. Top notch hotel with great staff. One of the best experiences that we ever had. "

"The room is clean. Staff is very friendly. "

"Club lounge was excellent. "

"A Perfect Stay at Shangri-La Shanghai — Truly Exceptional Service From the moment we arrived, everything about our stay at the Shangri-La Shanghai was simply perfect. The room was beautifully maintained and even upgraded upon check-in, offering a stunning view and the highest level of comfort. Housekeeping was incredibly attentive — they refreshed our room twice a day and always made sure everything was spotless. What touched us the most was the kindness and thoughtfulness of the staff. They went above and beyond to celebrate my birthday, preparing a lovely surprise that made the day unforgettable. Every interaction with the team was warm, professional, and genuine. My girlfriend and I felt truly cared for throughout our stay — it was one of the happiest times we’ve shared together. I can’t thank the Shangri-La team enough for their exceptional hospitality. This hotel has set a new standard for us, and we’ll definitely return on our next trip to Shanghai. ⭐⭐⭐⭐⭐"