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"The friendly stuff. I didn't like the view from my room so I asked to be moved to a room with a nicer view and they did accommodate my request with no problem. We were leaving the hotel early for our departure so Jeanette from the Club Lounge offered to prepare a breakfast to go. Which we did receive at 5am in our room. Luz from the check in counter was also very friendly."

"Staff very friendly and helpful, very clean toom, breakfast very good."

"The cleanliness of this hotel is excellent, terrific and knowledgeable staff, and nice size rooms. The in-house breakfast at Sofia's is an excellent value. My only issue is that it is on the fringe of Business Bay, which makes it a bit far from the Dubai Mall and even the metro stop. We love to walk so we actually walked the distances all the time but just be aware of this if you are not mobile."

"Nice hotel great service second time staying great experience both times"

"Staff was wonderful and everywhere was very clean! Plenty of beach chairs to accommodate the guests as well. "

"Great staff and prompt if called "

"Helpful staff "

"Very nice and friendly staff, rooms were big and big bathrooms. Very clean hotel and an amazing breakfast. Plus the bonus of watching sunrise from breakfast table. Everything was fabulous and also very close to metro station and the airport as they provide shuttles too."

"Fabulous stylish hotel, with great amenities. Several pools family friendly and quiet zones for more peaceful bathing. I particularly liked the constant supply of bottled water in the room. Great choice of restaurants and the buffet breakfast was a feast, with something for all tastes . "