"Overall, it wasn’t a bad stay, but it could have been better. My children really enjoyed the pool, and the food was good. The only major downside was that the room didn’t have air conditioning, which was quite surprising since every hotel we’ve stayed at has had it. The heat made the room quite uncomfortable, although the fans provided did help somewhat."
"I was very impressed with how clean and tidy it was. And it had all the bare essentials you need, especially a fan in this heat. I was very satisfied and will use them again 🙂"
"Excellent place to stay. Especially when there’s air con in the room. Super comfortable. The staff are extremely friendly and helpful. Cheers! Oh and there’s a waffle machine for the free breakfast!"
"Main areas newly decorated, room itself was quite worn out. Booked online as an air-conditioned room, but the temperature gauge on the aircon wouldn't change, so a bit of a warmer night than hoped.
Staff on the front desk very pleasant."
"Lovely hotel comfy bed breakfast excellent staff very friendly the only downside was no fridge in room and this weather would of been good to put the water in and no glasses or plastic cups for in the bathroom had to use coffee cup but otherwise brilliant hotel"
"A beautiful hotel & a perfect 2 night stay in a lovely room. Great Reception & Bar Staff.
We stayed as attending 2 Kent CCC matches just further along the New Dover Road. Free parking throughout the stay which was ideal, easy walk to both the City itself & the cricket.
Would totally recommend this hotel & look forward to staying again next summer.
A credit to the Best Western "portfolio" !"
"The room was clean but a little dated (bathroom was tiles were something my nan had but it was okay) the feature wall is nice but the wood chip in the rooms give it a basic look. The building in reception and lobby is great. The bed was very comfortable but the pillow a little too soft for my liking."
"The hotel was perfect for what we wanted, spotless room and bathroom, comfy bed, quiet, everything worked. Staff were great, check in and out so painless. Really good breakfast. Nothing to moan about."