「I had to switch my room, the first one was SOOOOO disgusting. Smoke alarm was ripped out, smelled like cigarettes .. hand prints on the headboard.... spiders and mold all over the room and the bed had ripped stained pillows and sheets.. staff was super accommodating and immediately moved me to another room, which was much cleaner... however... when i opened the toilet it was clogged and a huge spider was floating in the toilet... also killed a HUGE ROACH! I've stayed at this chains other...
「This place was awesome. Being a solo traveler, it was nice to have communication from the staff as to checking in and the amenities. Highly recommend.」
「Overall environment was good, quiet and clean, little snacks for the morning was appreciable. However, next morning I noticed I had 3 big red itchy spots on my arms, I am sure it was some kind of bug bites. I could not reach anybody at that time, but I did not expect something like that. I hope management will be serious treating those rooms.」