外觀

瀋陽世茂希爾頓酒店的評價

4.5 out of 5
瀋陽世茂希爾頓酒店
和平區青年大街 374 號, 瀋陽市, 遼寧省

評價

8.8

優異

10 分評分,優異;48 則評價中有 26 則" "
8 分評分,不錯;48 則評價中有 19 則" "
6 分評分,一般;48 則評價中有 1 則" "
4 分評分,欠佳;48 則評價中有 0 則" "
2 分評分,很差;48 則評價中有 2 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

RAN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店地点不错,紧临地铁站,距离各大商圈也不远,早餐质量比较满意。服务也比较满意,维护保养的也还算不错,就是空气质量略感不佳。
於 2023 年 6 月住了 2 晚
Connie 於 2023年6月14日的回應
尊敬的宾客您好,感谢您选择入住沈阳世茂希尔顿酒店并对我们给予高度肯定。希望您能继续支持,我们会继续努力为您带来更优质的服务体验,您的支持是我们进步的动力,希望不久之后能与您再次相遇,祝您旅途顺利,生活愉快!

10/10 優異

Runyu

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 12 月住了 1 晚
酒店管理部门 於 2021年7月27日的回應
尊敬的客人您好,感谢您选择沈阳世茂希尔顿酒店。为提供更加专业、优质的服务,我们也会有的放矢地不断完善酒店设施设备,为客人带来更好的入住体验。我们真诚地欢迎您再次莅临。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
就这样吧
电话的接线生感觉不知道状况,问一堆问题都答不出来,还要我直接上前台问....
於 2019 年 7 月住了 1 晚
Hilton Shenyang 於 2019年7月16日的回應
尊敬的客人您好,感谢您选择沈阳世茂希尔顿酒店。为提供更加专业、优质的服务,我们也会有的放矢地不断完善酒店设施设备,为客人带来更好的入住体验。我们真诚地欢迎您再次莅临。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
第二次入住,整体还是满意的,只是房间里有烟味,空气净化器的滤网长久没有清洁,净化效果不明显。
於 2019 年 4 月住了 4 晚
Hilton Shenyang 於 2019年6月13日的回應
尊敬的客人您好,感谢您选择沈阳世茂希尔顿酒店,并对我们的服务给予肯定。酒店地处城市中央,宾客可轻松前往商业中心、领事馆、会展中心和地铁站,是商务和休闲旅客的理想下榻之处。为提供更加专业、优质的服务,我们也会有的放矢地不断完善酒店设施设备,为客人带来更好的入住体验。我们真诚地欢迎您再次莅临。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fine
Convenient area, fair price for the experience
於 2018 年 12 月住了 1 晚
Hilton Shenyang 於 2019年1月31日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 3 晚
Hilton Shenyang 於 2018年8月3日的回應
Dear Sir/Madam, Thank you for choosing Hilton Shenyang. We look forward to hear more comment from you and wish to provide high quality service to you in the future.

8/10 不錯

FONG KUN (Macau)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
下次再入住
不錯
盛世小希 於 2018年5月11日的回應
尊敬的宾客您好,盛世小希感谢您对沈阳世茂希尔顿酒店的赞誉,同时十分感谢您提出的宝贵意见,我们会有的放矢地不断完善酒店的设施设备,为客人带来更好的入住体验。与此同时,酒店提供多样的餐饮选择,无论是荟萃全球美味的盛宴全日制餐厅,还是独具本地特色的盛京中餐厅,亦或是清静幽雅的颂大堂吧,都将带给您满意的舌尖之旅。真诚地期待您再次莅临。

10/10 優異

Todd

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent size room and view of the city. Staff was excellent.
於 2024 年 3 月住了 3 晚
Connie 於 2024年4月3日的回應
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

10/10 優異

mark

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Connie 於 2023年7月17日的回應
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

8/10 不錯

Feng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel but a bit far from local shops.
This is a very nice hotel in south part of Shenyang. I have stayed there for one night because it is near the airport. The hotel room is clean and spacious. Service is great. Hotel staff are very friendly and helpful. There is a subway station just outside of the hotel. The only inconvenient I have found it this hotel is a bit far from local restaurants and shops. I have to walk about 15 mins to find a small local restaurant for local food.
於 2023 年 6 月住了 1 晚
Connie 於 2023年6月26日的回應
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

10/10 優異

JOSEPH

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and nice
於 2023 年 4 月住了 2 晚
Connie 於 2023年5月4日的回應
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

10/10 優異

Wei

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I booked for my mom and dad, they told me the hotel is so good and convenient. The metro Is located in front of the hotel and the buffet is delicious.
於 2023 年 3 月住了 3 晚
Connie Wang 於 2023年3月30日的回應
Just wanted to thank you for your recent stay here at Hilton Shenyang! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 2 晚
酒店管理部门 於 2021年7月27日的回應
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.

10/10 優異

Dan

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
於 2020 年 11 月住了 3 晚
酒店管理部门 於 2021年7月27日的回應
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.

10/10 優異

Timothy

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing location
Great place wonderful staff
於 2020 年 10 月住了 2 晚
Hilton Shenyang 於 2020年10月26日的回應
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great location. Friendly, helpful staff (though a bit nervous with all of the covid restrictions in place right now). Everything was clean and quiet. Great view of the Golden Corridor from our window.
於 2020 年 5 月住了 2 晚
Hilton Shenyang 於 2020年5月27日的回應
Dear Sir/Madam, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!

6/10 一般

真實旅客

日本のヒルトンに比べるとレベルが低すぎる。 スタッフが英語できない。 バイトレベル
於 2020 年 1 月住了 2 晚
Hilton Shenyang 於 2020年2月17日的回應
Dear Valued Guest, thank you for choosing Hilton Shenyang and sharing your feedback with us. I’m sorry for not providing you an enjoyable stay. We will continuously implement hotel’s training plan for hotel team members to improve their English level gradually. Look forward to having you back again in the future. Hilton Shenyang

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
좋은 호텔입니다.
1. 침대 시트에 부스러기 및 지저분한 것이 있어도 털어내기만 하고 교체를 해 주지 않습니다. 2. 1박당 보증금 500RMB가 필요합니다. 3. 피트니스 센터 (수영장 포함) 오픈 시간은 06:00 ~ 22:00 까지 입니다. 위 사항을 제외하고는 다 좋습니다.
於 2020 年 1 月住了 3 晚
Hilton Shenyang 於 2020年2月17日的回應
Dear Valued Guest, thank you for staying at Hilton Shenyang. I’m sorry for not providing you an enjoyable stay with us. Upon receiving your feedback, we have appointed relative department to look into the case and improve hotel’s check-up procedure. As a general protocol, we will collect certain amount of deposit depending on your length of stay and thank you for your understanding. We look forward to having you back again in the future.

2/10 很差

ly

讚好:整潔度
不滿:職員與服務和住宿狀況
I do like the location of this hotel yet there's men at the check-in counter made me felt unwelcome. When I arrived he gave me that impatient face, like I owe him a billion dollars. I’m not upset just because this men but really disappointed that Hilton gave such service. I had stay in many different Hilton, this time just made me never choose Hilton again.
於 2020 年 1 月住了 9 晚
General Manager Paul WU 於 2020年1月20日的回應
Dear Guest, Thank you for taking the time to share your feedback with us. We apologize for your disappointment during your stay, and we have shared this with concerned department for immediate attention. Appreciate you could reach us via email for more details, thus we may learn from it and do it better next time. We look forward to welcoming you back as our valued guest again in future. Best Regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
방이 넓고 깨끗하며 화장실에 욕조와 변기, 샤워부스가 나눠진 점이 특히 좋았다. 불을 한 번에 끌 수 있는 시스템도 작은 센스. 온도조절도 잘돼서 방이 금방 따뜻해지고, 온수도 잘 나온다. 어메니티도 다 갖춰져있고 다음에 또 방문의사 100%
於 2020 年 1 月住了 1 晚
Hilton Shenyang 於 2020年2月17日的回應
Dear Valued Guest, thank you for choosing Hilton Shenyang and I’m glad to know that you are satisfied with our products and services. Located in the heart of the Shenyang city, Hilton Shenyang boasts an ideal base for both business and leisure travelers. We look forward to having you back again in the future.

10/10 優異

JUYEON

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Hilton Shenyang 於 2020年2月17日的回應
Dear Valued Guest, thank you for staying with us and rating us online. We look forward to having you back again in the future and providing you a home away from home.

10/10 優異

真實旅客

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
심양힐튼후기(보증금받아요)
전체적으로 괜찮은 편이였고 시설, 먹는것도 좋았습니다. 하지만 생각지 못한 보증금(스넥바등 이용)을 요구하여 원치 않게 카드결재하였고 체크아웃시 취소가 바로 이루어지지 않고(이유는 점검 후 이용하지 않았으면 취소해주겠다며)현재까지도(7일이지난시점) 취소가 안된것이 아쉽네요
於 2019 年 12 月住了 1 晚
Hilton Shenyang 於 2020年1月6日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

8/10 不錯

Robert

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Shenyang Business Stay
Very comfortable, clean hotel. The staff was very friendly and helpful. There was some English to Chinese conversion issues, but nothing serious. I like my room cool but I was was unable to turn the thermostat down with much effectiveness. They said the heat was on for the winter and couldn’t turn it to cool. Minor gripe, but I wish there was a window to open. Overall, an enjoyable stay.
於 2019 年 10 月住了 3 晚
Hilton Shenyang 於 2019年11月6日的回應
Dear Robert, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!

2/10 很差

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
食事のビュッフェは良かったです。果物まで美味しく頂きました。
於 2019 年 9 月住了 4 晚
Hilton Shenyang 於 2019年10月15日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We will keep improving our service and we wish to provide high quality service to you in the future.

10/10 優異

Tony (Hong Kong)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good Restaurant - breakfast is good, friendly staff and quality of pizza is good.
於 2019 年 8 月住了 2 晚
Hilton Shenyang 於 2019年9月5日的回應
Dear Sir/Madam, Thank you for your feedback. It is our pleasure to know that you enjoyed our food and beverages. We will keep trying our best to do better and better. Look forward to your next stay!

8/10 不錯

ヒミコ (大阪)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
クレジットカードでの預かり保証金の説明がよくわからず不安を覚えた。
於 2019 年 8 月住了 4 晚
Hilton Shenyang 於 2019年8月20日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We will keep improving our service and we wish to provide high quality service to you in the future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 1 晚
Hilton Shenyang 於 2019年7月16日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

真實旅客

於 2019 年 7 月住了 2 晚
Hilton Shenyang 於 2019年7月12日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

Uemit

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Service!
於 2019 年 6 月住了 2 晚
Hilton Shenyang 於 2019年6月24日的回應
Dear Uemit, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!

8/10 不錯

ju (Tokyo)

多人同遊
讚好:整潔度、職員與服務和住宿狀況
コンシェルジュデスクの男性が英語を話さなかったことには非情に驚いた
於 2019 年 5 月住了 4 晚
Hilton Shenyang 於 2019年6月11日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We will keep improving our service and we wish to provide high quality service to you in the future.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、設施服務和住宿狀況
景色がよく、部屋も広くすごしやすかった。 地下鉄が近いので出かけるにも便利 今回は朝食がないプランだったのでつぎはつけたいと思う
於 2019 年 4 月住了 4 晚
Hilton Shenyang 於 2019年5月13日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
2回目なので安心して利用できました。
於 2019 年 4 月住了 1 晚
Hilton Shenyang 於 2019年5月13日的回應
Dear Sir/Madam, Thank you for your feedback. It is our pleasure to know that you enjoyed your stay with us every time. We will keep trying our best to do better and better. Look forward to your next stay!

8/10 不錯

真實旅客

於 2018 年 11 月住了 3 晚
Hilton Shenyang 於 2018年11月28日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

Jorge (Round Rock, TX)

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Almost nobody speaks basic conversational english! In a 5 star hotel bot even the receptionist - consierge are able to hrlp us!
於 2018 年 11 月住了 6 晚
Hilton Shenyang 於 2019年5月15日的回應
Thank you for review. This specificity is extremely beneficial for our team in continuing our improvement efforts. We look forward to welcoming you back to our hotel very soon!

8/10 不錯

Choco (日本大阪府)

讚好:職員與服務和住宿狀況
於 2018 年 9 月住了 3 晚
Hilton Shenyang 於 2018年10月10日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

con

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
Hilton Shenyang 於 2018年9月29日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

8/10 不錯

Sai hang

讚好:整潔度、職員與服務和住宿狀況
於 2018 年 8 月住了 2 晚
Hilton Shenyang 於 2018年9月6日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

8/10 不錯

Chao Rong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 2 晚
Hilton Shenyang 於 2018年8月20日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

SUSAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WONDERFUL
New property that was gorgeous. Rooms amazing service excellent, above and beyond. Night manager actually had to pay my taxi because no way to change money, gave it back of course
於 2018 年 7 月住了 1 晚
Hilton Shenyang 於 2018年8月10日的回應
Dear Susan, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us.We look forward to welcoming you back again in future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 7 月住了 2 晚
Hilton Shenyang 於 2018年8月1日的回應
Dear Sir/Madam, We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us.We look forward to welcoming you back to our hotel very soon!

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2018 年 6 月住了 15 晚
Hilton Shenyang 於 2018年7月16日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

Bong hee

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚
Hilton Shenyang 於 2018年6月29日的回應
Dear Sir/Madam, Thank you for taking the time to provide feedback on your recent stay with us. We wish you enjoyed our hospitality, and hope to see you again soon.

10/10 優異

Vicky (San Diego)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The location is great, near to subway station and staffs are very friendly. Chinese Restaurant is perfect, very traditional and delicious Chinese Northeast food. Will come back to stay here again!
於 2018 年 5 月住了 2 晚
Hilton Shenyang 於 2018年6月19日的回應
Dear Vicky, Thank you for your feedback and for taking the time to share your experience during your recent stay in our hotel. It is our pleasure to know that you enjoyed your stay with us. We will keep trying our best to do better and better. Look forward to your next stay!

10/10 優異

Xueshuang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good stay
Great location, new hotel, nice breakfast. Gym during construction unction, hope can be ready soon
於 2018 年 5 月住了 2 晚
Hilton Shenyang 於 2018年6月4日的回應
We genuinely look forward to feedback from our guests and are always happy to know when you enjoyed your time with us. Our gym and swimming pool will be re-opened on 18th June 2018, we hope to have the opportunity to welcome you back in the near future!

10/10 優異

YOSHIHIRO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
very nice hotel
於 2018 年 5 月住了 2 晚
Hilton Shenyang 於 2018年6月4日的回應
Thank you for review. This specificity is extremely beneficial for our team in continuing our improvement efforts. We look forward to welcoming you back to our hotel very soon!

8/10 不錯

カンテラ (東京)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ビジネスに便利
高級ホテルですがトイレがウオシュレットでなかった そのほかは最高レベルでした 朝食の品ぞろえも最高でした
於 2018 年 5 月住了 2 晚
Hilton Shenyang 於 2018年6月4日的回應
Thanks for feedback. Both positive and negative comments noted, and we will address to improve and never give up on enhancing the service quality. With best personal regards and hope to hear from you in the near future!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
It's a nice Hotel. I was able to communicate with hotel's staff in English.
於 2018 年 2 月住了 1 晚
Hilton Shenyang 於 2018年8月1日的回應
Thank you for staying at Hilton Shenyang. It is always pleased to know how you enjoyed your stay here and the service we provided. All of us at Hilton are passionate about hospitality and we hope to see you again soon.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
交通便利
フロントスタッフ、清掃担当の対応は非常に良かった。英語も通じ早朝のタクシー予約もスムーズであった。
於 2018 年 2 月住了 1 晚
Hilton Shenyang 於 2018年8月1日的回應
Thank you so much for your staying at Hilton Shenyang, and taking your precious time to share with us your experience. It always pleases me to see guest's satisfaction with great service from my team as well as facilities. We wish to welcome you back when you visit this fantastic city again next time.