舍爾本酒店 | 熱門舍爾本住宿限時優惠每晚可低至 HK$905

「This is a self check/in, which I have done before. I was sent a confirmation with check-in code and told I would be in the forest room. I got to the Inn late, after the PLL lacrosse games and dropping my son off. Around 11:30. When I got to the forest room, someone else was asleep in the room. Thankfully they had used the chain lock on the door, and I saw them asleep. I was exhausted, didn’t want to wake the person sleeping in the room, and called Jesse and who is the manager. He wasn’t on...

「Good」

「都挺不错的」

「Clean and very nice staff」

「Free breakfast but just pre-packaged bakery and basic tea/ coffee」

「Great!」

「So far so good 」

「非常棒的体验」

「I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and...

「Room is clean and comfortable. Counter is very nice」

「Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.」

「 Never go back 」

「The suite is very clean and comfortable. I enjoyed my stay.」