“There was a roach in the bathroom that I had to kill when I arrived in the room. I’m also glad I brought my own cleaning products because the handles and such sure needed a good wipe down. One great thing was the front desk worker named Will was the best. He was very attentive, considerate and accommodating. Very genuine and made me feel welcomed. He is a huge part of why I will be coming back to that hotel. Hospitality goes a long way.”