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“It's reality clean,friendly staff with smile and delicious buffet breakfast. We would like big thank you to Ibnu and Febi with their excellent services during out stay. We will come back to stay Four points by Sheraton ”

“Kamer is schoon en netjes goede service alleen soms douche water its te koud voor. Mij ”

“很好， 但是開門關門的時候會有很大的噪音， 感覺是當地人的習慣。”

“酒店服務很好 房間很大很舒適 早餐選擇多 美味 只是游泳池較污糟 其他都非常好 ”

“飯店設備很新, 服務人原客氣有禮. 但房間內沒有冰箱, house keeping 打掃有點馬虎, 很多地方沒做 (杯子沒洗, 茶包沒補充). 訓練與考核待加強.”

“Nice staff. Restaurant. Food close by. ”

“除了浴室沒有門以外， 也就是說你洗澡時候水會噴到外面來， 剩下都非常好。 清潔度，接待人員，價格，都非常非常滿意 只是我要再住多住一晚的時候 ，因為剛好印尼總統到附近，飯店客滿， 酒店 將價錢提高1倍 頂樓吃飯的地方景觀好，清潔度好，服務的人員也非常好 。觀光客勸你們在這邊吃， 不要在旁邊路邊攤吃 ，不然我都拉肚子”

“Thank you Hotel Harris for your hospitality. All of the staff members that we interacted with were friendly, professional, and have the best customer service skills. We loved the long pillows called guling. The room set up is simple, but it is cozy and clean. We will definitely stay at Harris Hotel again whenever Pontianak is calling. ”

“at first they wanted to put me in a smoking room which I strictly refused.I had an advanced paid booking with clearly non-smoking preference. So they upgraded me to executive room. which was ok, But later came next issue. room was okay, but no light switch worked to switch off the light at the entrance. I called for assistance starting 10.30 PM. All numbers tried: room service, housekeeping, concierge, no response. I tried again and again till 1.30 AM, finally.. at 2 AM they manage to took out……

“A bit far from mainstreet, overall good environment”