外觀

悉尼燭木套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5

評價

8.8

優異

10 分評分,優異;87 則評價中有 54 則" "
8 分評分,不錯;87 則評價中有 20 則" "
6 分評分,一般;87 則評價中有 5 則" "
4 分評分,欠佳;87 則評價中有 4 則" "
2 分評分,很差;87 則評價中有 4 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Nicholas

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Manager was absolutely fantastic. Will be staying here for any future visits
於 2024 年 3 月住了 2 晚
Cori Crowe General Manager 於 2024年4月5日的回應
Dear Nicholas,Thank you so much for the kind review of our property. We look forward to seeing you the next time you are in our area.

10/10 優異

Jason

讚好:整潔度、職員與服務和住宿狀況
Very nice staff nice room able to cook in room
於 2024 年 2 月住了 1 晚
GM 於 2024年4月1日的回應
Jason,Thank you for the kind review of our property.

6/10 一般

Robert (Great Falls)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pretty decent
於 2023 年 12 月住了 1 晚
GM 於 2023年12月20日的回應
Dear Robert,I'm sorry to hear your stay wasn't better. Please let us know what we could have done to improve your stay.

10/10 優異

Gay

家人同遊
讚好:職員與服務和客房舒適度
於 2023 年 11 月住了 6 晚
GM 於 2023年12月20日的回應
Dear Gay,Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.Cori CroweGeneral Manager

4/10 欠佳

Mike

家人同遊
讚好:職員與服務
不滿:整潔度
The floor in our room was very dirty, carpet and hard floors were not acceptable. Blood on the comforter on the bed, this had not been cleaned and unsanitary. Flies and 2 bees in the room, not sure how or where they got in but they were in there.
於 2023 年 9 月住了 1 晚

10/10 優異

Debra

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Richard

於 2023 年 6 月住了 3 晚
GM 於 2023年7月12日的回應
Richard, thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

10/10 優異

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
Our room was not cleaned when we arrived. We got to room there were no towels or toilet paper, the bed looked like someone had laid on it as the covers were pulled up but not made
於 2023 年 6 月住了 1 晚
GM 於 2023年6月14日的回應
Thank you so much for your feedback on our hotel. We are sorry the stay was not up to your expectations.

10/10 優異

Susan

伴侶同遊
讚好:整潔度和職員與服務
Full on apt. Mall and dining next door
於 2023 年 5 月住了 1 晚
GM 於 2023年5月22日的回應
Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

10/10 優異

Craig

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
May
Stayed there several times. All good.
於 2023 年 5 月住了 1 晚
GM 於 2023年5月15日的回應
Craig,Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

8/10 不錯

Wendy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 1 月住了 3 晚

4/10 欠佳

Margaret

家人同遊
於 2023 年 1 月住了 1 晚
Cori Crowe 於 2023年2月3日的回應
Margaret,I'm sorry your stay was not up to your expectations. If there is anything we can do to make any future stays better, please reach out and let me know. We would love to make it right.

10/10 優異

John

家人同遊, 寵物同遊
讚好:整潔度
The facility was clean, quiet and pet friendly.
於 2022 年 10 月住了 3 晚
Cori 於 2022年10月26日的回應
Thank you for the kind review of our property. We look forward to seeing you the next time you are in our area.

6/10 一般

真實旅客

商務旅客
Late check in as rooms were unavailable, out of bottled water in vend area, issue with checkout charging. Clean though
於 2022 年 10 月住了 1 晚
Cori 於 2022年10月26日的回應
Thank you for your review. We look forward to seeing you the next time you are in our area. We will take your response and promise to do better for your next stay.

8/10 不錯

Jim

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
No frills. Basic room. Clean and comfortable.
於 2022 年 8 月住了 1 晚
Cori 於 2022年10月26日的回應
Thank you for the kind review of our property. We look forward to seeing you on your next stay in Sidney.

6/10 一般

William

家人同遊
6 out of 10
於 2022 年 8 月住了 3 晚
Cori 於 2022年10月26日的回應
Thank you for your review. We look forward to seeing you the next time you are in our area. We will take your response and promise to do better for your next stay.

10/10 優異

Roselie (Bozeman)

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
The cleaning of the rooms was not the best but it wasn’t the worst. Still would stay there in the future.
於 2022 年 8 月住了 2 晚
GM 於 2022年8月12日的回應
Thank you for your review. We look forward to seeing you the next time you are in our area. We will take your response and promise to do better for your next stay.

10/10 優異

真實旅客

家人同遊
讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
Dirty bathroom
Bathroom garbage was not taken out when we checked in. There was dirty diapers under the sink in bathroom.
於 2022 年 8 月住了 1 晚
GM 於 2022年8月12日的回應
I am so sorry your stay was not up to your expectations. We value your feedback and promise to do better on your next stay.

2/10 很差

Joe

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚

4/10 欠佳

James

家人同遊
不滿:整潔度和設施服務
It appeared the room was not cleaned. Bathroom was dirty, sheets appeared dirty. Beds were not comfortable. Dirty dishes in the dishwasher.
於 2022 年 5 月住了 1 晚
Crowe 於 2022年6月17日的回應
I'm sorry your stay was not what you expected. Thank you for your feedback. We will use it to make future stays better.

2/10 很差

Lakhbir

商務旅客, 多人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Staff was unfriendly
於 2022 年 5 月住了 3 晚
Crowe 於 2022年6月17日的回應
I'm sorry your stay was not what you expected. Thank you for your feedback. We will use it to make future stays better.

8/10 不錯

Jim

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Work related stay
Staff was friendly and knowledgeable. There was complementary coffee but the cups were small styrofoam that didn't have any lids that fit. It would've been nice to have lids
於 2022 年 3 月住了 2 晚
Crowe 於 2022年4月4日的回應
Thank you for the kind feedback of our property. We are working on getting better cups at this time.

8/10 不錯

Jessica

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very friendly
Super friendly staff and very clean rooms! Will stay again.
於 2021 年 12 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice, clean hotel with friendly staff. The front desk found me a room that let me park my car right outside my window which was great!
於 2021 年 11 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean Affordable Hotel
Very clean and service was great. Only condition I had was Hotels.com provided a double Queen when I booked a King room.
於 2021 年 11 月住了 1 晚

10/10 優異

Keith

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 3 晚

10/10 優異

Jim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous hotel with a lot of amenities & a great staff. Highly recommend
於 2021 年 10 月住了 3 晚

10/10 優異

Kelli

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were super helpful and pleasant to work with. The room was exceptionally clean and fresh. They even installed a boot brush outside the front door to help keep the lobby clean from the oil workers' boots. Knowing there were lots of oil workers staying there, they designated a certain area for them to clean their work clothes separately from the other washers and driers, which kept the area super tidy. Nice and quiet in the hotel, just local workers coming home after work to clean up and socialize a little bit before bed. They were nice neighbors!
於 2021 年 9 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 3 晚
GM 於 2021年9月29日的回應
Thank you for your kind feedback of our property.

10/10 優異

Tim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
gm 於 2021年9月29日的回應
Thank you for the wonderful feedback on our property.

10/10 優異

Janelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 7 月住了 1 晚

10/10 優異

Alan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Candlewood suites was a hospitable treat.
於 2021 年 7 月住了 2 晚
Crowe 於 2021年7月23日的回應
Thank you for the kind review of our property.

10/10 優異

Timothy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice, clean fairly new facility for a quick overnight on our road trip. No Breakfast but was perfect for what we needed!!! Staff was very welcoming and helpful. Very quiet area in ND, not too many people at the hotel but within walking distance to grocery store and several restaurants.
於 2021 年 6 月住了 1 晚
Crowe 於 2021年7月23日的回應
Thank you for the kind review of our property.

8/10 不錯

Marty

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 2 晚

2/10 很差

真實旅客

於 2021 年 4 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel. Very clean and comfortable. Super affordable
於 2021 年 2 月住了 1 晚
GM 於 2021年3月1日的回應
Thank you for the kind review of our property. We look forward to seeing you the next time you are in town. Cori Crowe General Manager

10/10 優異

Levi J.

讚好:整潔度
Good
Good
於 2020 年 11 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The king size suites are wonderful. Rooms clean and sanitizer available as needed.They were short staffed on housekeepers so sometimes I saw garbage sitting outside doors in hallway that were not removed for days (pizza boxes)
於 2020 年 10 月住了 4 晚

10/10 優異

Lance

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 10 月住了 2 晚
Corinne Crowe - General Manager 於 2020年11月3日的回應
Thank you for your kind review of our property. We look forward to seeing you the next time you are in our area.

8/10 不錯

Sandy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Our room was great just what we wanted, but there were a few things that could have been improved upon. First off we had a walk-in shower and there was no place to put ur shower accessories (soap, shampoo,etc) . Second, there was no phone book and for someone from out of the area hard to look in yellow pages for area stores and attractions. And lastly there were no Kleenex , most hotels have at least one box available for the guests, paper towels are a little hard on the noses, so had to buy our own. While I realize that all these things cost money, some of the little things are what make a hotel really stand out.
於 2020 年 10 月住了 3 晚
Corinne Crowe - General Manager 於 2020年11月3日的回應
Thank you for your review of our property. I'm sorry some items were taken out of the room. Hopefully you will stay with us the next time you are in the area. For cleanliness issues, some items were taken out of the rooms. However, all of these items are available (free of charge) at the front desk.

10/10 優異

Donald

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great stay, staff very helpful, close shopping,
於 2020 年 9 月住了 1 晚
Corinne Crowe - General Manager 於 2020年9月26日的回應
Thank you for the kind review of our property. I'm so glad your stay met your expectations. We look forward to seeing you again next time you are in our area.

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 2 晚

10/10 優異

Carol

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
Excellent, clean, comfortable hotel. The workers were so friendly and accommodating! The Rodiron Restaurant nearby was an easy, convenient walk and had good food, as well.
於 2019 年 11 月住了 2 晚
Aliza 於 2019年11月21日的回應
Dear Guest, Thank you for your kind words regarding your stay with us. We are so happy to know that you enjoyed your experience. We hope to see you again in the very near future! Warm Regards, Aliza Hunter General Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked that they attended to our needs if asked, otherwise , left us alone.
於 2019 年 10 月住了 5 晚
Aliza 於 2019年11月6日的回應
We appreciate your business and hope to see you again in the near future. Warm Regards, Aliza Hunter General Manager

10/10 優異

P. E.

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place and good value
Good clean room, good amenities, and nice staff.
於 2019 年 10 月住了 2 晚
Aliza 於 2019年10月14日的回應
Thank you for your kind feedback regarding your stay! We hope to see you again in the near future! Warm Regards, Aliza Hunter General Manager

10/10 優異

ryan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Couldn't get any better
Everything was great. Excellent hotel
於 2019 年 10 月住了 1 晚
Aliza 於 2019年10月14日的回應
Thank you for choosing to stay with us! We hope to see you again in the near future. Warm Regards, Aliza Hunter General Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、設施服務和住宿狀況
Clean, friendly staff. Also free coffee, muffins, and fruit were a nice touch.
於 2019 年 9 月住了 7 晚
Aliza 於 2019年9月30日的回應
Dear Guest, Thank you for your kind review of our property. We hope to see you again in the near future. Warm Regards, Aliza Hunter General Manager

8/10 不錯

Amie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel. Just needs a mattress topper to make the bed extra comfy
於 2019 年 8 月住了 1 晚
Aliza 於 2019年8月28日的回應
Amie, We appreciate your feedback regarding your stay. We hope to see you again in the very near future!! Warm Regards, Aliza Hunter General Manager

10/10 優異

Bryant

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Aliza 於 2019年8月19日的回應
Thank you for your feedback regarding your stay. We hope to see you again in the near future! Warm Regards, Aliza Hunter

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room awesome with full size frig, stovetop, microwave and dishes. Free laundry. Quiet, clean. Best place to stay!
於 2019 年 8 月住了 1 晚
Aliza 於 2019年8月12日的回應
Thank you for your kind review of our property! We hope to see you again in the near future! Warm Regards, Aliza Hunter General Manager