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格林亞馬遜住宅酒店的評價

3.5 out of 5
格林亞馬遜住宅酒店
Siem Reap, Cambodia, Siem Reap, Siem Reap

評價

8.6

優異

10 分評分，優異；26 則評價中有 13 則" "
8 分評分，不錯；26 則評價中有 8 則" "
6 分評分，一般；26 則評價中有 4 則" "
4 分評分，欠佳；26 則評價中有 0 則" "
2 分評分，很差；26 則評價中有 1 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得推介
最值得稱讚是員工的服務態度，有什麼問題他們會立即行動去解決。房間跟酒店提供的是一模一樣，附近環境是住宅區，所以出外都是坐篤篤離開。
於 2019 年 1 月住了 3 晚
Nuch 於 2019年2月27日的回應
Dear Sir/Madam, Thank you for your feedback our hotel. Regards, Nuch

10/10 優異

Hunter (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
CP值超高的迎泳池飯店
這間CP值超高的飯店!房間很大,設備齊全,乾溼分離,浴缸,外頭還有游泳池,員工很親切!價錢真的很便宜!很高級享受
於 2018 年 3 月住了 3 晚
Vireak 於 2018年4月9日的回應
Dear Hunter On, Greetings from Green Amazon Residence ! Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding to our customer service and property. We are commitment and try every day to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Siem Reap, Cambodia. Best regards, Vireak(Mr.)

10/10 優異

Sau King

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
房間新淨，舒適，設計摩登，多插頭，床好睡，有大浴缸，露台望泳池，開揚，泳池大，自助早餐豐富，有現煮米粉，湯底清甜 ! 有旅遊團，Tuk Tuk, 汽車出租，價格合理! 員工親切誠墾有禮，樂於幫助 ! 再去暹粒一定會再入住 Green Amazon Residence Hotel ! Thanks Mr. Chomnor and the Reception's Beautiful Lady kind attendance ! I love this hotel and have a enjoyable stay !
於 2018 年 2 月住了 2 晚
Ratana 於 2018年2月14日的回應
Dear Sau King, thank you so much for your help feedback our hotel. Regards, Ratana

10/10 優異

Arthur

於 2023 年 12 月住了 4 晚
Green Amazon Team 於 2024年1月11日的回應
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

8/10 不錯

Sokunthea

於 2023 年 4 月住了 2 晚
Green Amazon Team 於 2023年5月13日的回應
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.Best regard from the Green Amazon Residence Hotel team!

6/10 一般

KANHA

於 2022 年 3 月住了 1 晚
Green Amazon Team 於 2022年12月8日的回應
We appreciate you taking the time to provide us with such candid feedback about your stay. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

10/10 優異

Bobby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel and Staff
It was an outstanding hotel, and I’m going back to Siem Reap. I will be staying at the Green Amazon.
於 2020 年 2 月住了 3 晚
Green Amazon Team 於 2022年12月8日的回應
thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to assist you in creating what you were looking for. We indeed take pride in maintaining clear and detailed communication between us and our lovely clients such as yourself.

10/10 優異

Mateus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚
Green Amazon Team 於 2022年12月8日的回應
Thank you for taking the time to leave us a review. You are more than welcome, we are very happy to hear that your experience with us was an amazing one!

10/10 優異

真實旅客

於 2019 年 3 月住了 7 晚
Green Amazon Team 於 2022年12月8日的回應
Thank you for taking the time to share your experience with us, we very much appreciate it.

8/10 不錯

Kirstie

於 2019 年 7 月住了 3 晚
Green Amazon Team 於 2022年12月8日的回應
You are more than welcome! Thank you very much indeed for taking the time to leave us a review

8/10 不錯

真實旅客

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
very convenient location with few restaurants and shop. staff are friendly and quick. room was spacious and comfortable
於 2019 年 1 月住了 3 晚
Green Amazon Team 於 2022年12月8日的回應
Hello, thank you so much for leaving such a lovely review! It was our absolute pleasure to assist you in bringing your custom design to life.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a bit far from Siem Reap town but quiet, clean and reasonable price.
於 2019 年 5 月住了 2 晚
P 於 2019年5月28日的回應
Dear Value Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments and we were delighted to hear you had an enjoyable time at our hotel. We would like to take this opportunity to thank you for your collaboration and we hope to see you again soon at Green Amazon Residence Hotel. Best regards, Management Team

6/10 一般

Daisy

於 2019 年 3 月住了 3 晚
Green Amazon Team 於 2022年12月8日的回應
Thank you very much for taking the time to leave us a review, it is very much appreciated by us.

6/10 一般

M (SG)

讚好：整潔度和職員與服務
不滿：客房舒適度
Some of the staff were very helpful and courteous with a sincere warmth in their approach. Some may not have good English skills so they were shy but not short of smiles. The room we got was not fit for a good stay even if it was clean and the room amenities were good. The main issue is that it did not have good ventilation. The window which cannot be opened was frosted glass and the balcony faces the wall of the next 1 meter away building, no view. I suggested to the staff not to rent that room to guests. The food in the restaurant was good but had a long wait for dinner orders to come, even when the restaurant was not even half full.
於 2018 年 11 月住了 2 晚
Green Amazon Team 於 2022年12月8日的回應
We appreciate you taking the time to provide us with such candid feedback about your stay. I am very sorry to hear that your stay did not meet expectations. However, we have updated it much better today. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Looking forward to seeing you back!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy bien.
Está un poco apartado del centro pero es una opción estupenda para ir con niños. Les encantó la piscina, el desayuno está bien y el personal, como siempre en Camboya, es muy amable. Además, contraté con el hotel, un tour de un día por los templos y se portaron muy bien en todo.
於 2018 年 8 月住了 2 晚
Vireak 於 2018年9月6日的回應
Dear Muy bien, Greetings from Green Amazon Residence ! Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding to our customer service and property. We are commitment and try every day to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Siem Reap, Cambodia. Best regards, Management Team

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Backpacking in Cambodia
Very young staff members,that tried their best but were lacking in training . Mr Lee in particular the Tuk Tuk driver who took us everywhere was exceptional and very courteous. The staff were all very nice and very helpful but would benefit from some additional training,this is by no means a detrimental remark upon the staff,but more to the point of improving the quality of the hotel. We had a full day of activioand. We’re looking forward to a nice relaxing drink only to be informed that the bar was closed at 2200,we are European and expect to be able to discuss our day over a drink after 2200, all in al, a wonderful pl ace to stay with just a few tweaks required.
於 2018 年 2 月住了 4 晚
Front Office Management 於 2018年3月12日的回應
Dear Anonymous, Greeting from Green amazon residence ! Thank you for the fantastic review and wonderful comments! Thank you for complimenting of our staff are good Training , hotel facilities, and especially our selected professional tuk tuk driver to stand by in front of our hotel. Your positive feedback are the most value, and thank you so much for your best comment on Expedia .com, we are promise for your next time to visit at our hotel again you will see everything will development and improve, we also have more service provide for you , your friend , and your family ,therefore our hotel have two way to the air port . Thank you for being our valued guests and we hope to greet you back again to our resort in the future. Best Regard Team Management

8/10 不錯

Subha (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable hotel
Since I reach there it has been a wonderful hotel from the staffs to the facilities..the food and cocktails very great..although it’s away from the city but there is tuk tuk and bicycle available..only down fall is the lock for the room main door and balcony door..they could add another lash from inside so that we cn sleep peacefully knowing it’s secured..
於 2018 年 1 月住了 2 晚
Ratana 於 2018年2月14日的回應
Dear Subha, Thank you so much for your commend our hotel. Regards, Ratana

8/10 不錯

j (seattle)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very nice hotel
Very nice hotel. Very nice staff. Nice & fancy room with a decorated tub. Very good breakfast. They will pick you up from the airport if you give them arrival flight info which we did not know. The only minus side is the location. A little bit far from the pub street & night market. You need a Tuk-tuk which will cost $2-3. The shower water is not hot enough sometimes. Special thanks to the front desk staff: Rathana, Noch & Chomnur.
於 2018 年 1 月住了 1 晚
Ratana 於 2018年2月14日的回應
Dear J, Thank you so much for your staying and feedback our hotel. Regards, Ratana

6/10 一般

long (san jose California)

讚好：整潔度、住宿狀況和客房舒適度
To far from city - no safe for forgien people trav
No recommendations , No good location, to far from Main Street Concern safety
於 2018 年 1 月住了 1 晚
Ratana 於 2018年1月21日的回應
Dear Long, Thank you so much for your feedback our hotel. we are understand what you are mention in feedback. The location is not bad just 1$ to pub street and close 1km is not far. we need silent and our security 24 hours with safety location as well. regarding we are opening so smooth and good business. however thank for your feedback. Management

10/10 優異

Goech (Australia )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable Room
We are love to stay in green Amazon hotel the nice room and nice pool. The location is not far just 1$ or walk by short cut road to old mart market. The staff friendly and helpful.,We are extend 2 more nights stay.
於 2018 年 1 月住了 1 晚
Ratana 於 2018年1月18日的回應
Dear Goech, Thank you so much for your feedback our hotel. Regards, Managementt

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Stay
The staff are wonderful. They are genuinely friendly and happy people and did everything they could to make my stay perfect. The facilities are excellent and the room is so modern and comfortable. Great bed, bedding, lighting and the modern bath in the room was so relaxing. The pool area is modern, large and very relaxing. The buffet breakfast was wonderful. If you want to relax in high quality surroundings at a good price, then I highly recommend.
於 2018 年 1 月住了 1 晚
Ratana 於 2018年1月18日的回應
Dear Sir / Madam, Thank you so much for you feedback and give us full score review. Regards, Management

10/10 優異

Hamzah (Kuala Lumpur)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A relaxing vacation
Hi, I would love to thank all the crews. The hospitality is the best, greeted with warm towel and juice. I know cambodian are gentle people, they apologized more than 5 times because the hotel representative was late to fetch me at the airport (not their fault though. Coz the immigration took more than 15 minutes for each person. The representative came earlier and waited for more than 1 hour. Anyways thank you). The room smells so good and it’s spacious. I really like their simple decor. The restaurant is humble. The pool is green clear water, doesnt smell chlorine at all. A bit far from the city centre but they will provide tuk tuk. Phare circus is just 1km away. Breakfast was good. What you can ask more when it’s complimentary.Well I stayed there for 5 days. and really enjoyed it. Sorry I’ve misplaced the name of the staff. If I can recall the manager, then you have this lady named Preya (if I’m not mistaken), and the guy that fetched me at the airport, Chamnor? And my tuk tuk driver to Hard Rock Cafe, can’t recall his name.
於 2017 年 12 月住了 5 晚
Ratana 於 2018年1月18日的回應
Dear Hamzah, Thank you so much for your feedback our hotel. regards, Management

2/10 很差

M (Dresden)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Terrible
We arrived late in the evening - the initial check in and reception was fine, the facilities seem nice at first - but once we got in the room everything went downhill. The room was full of insects - moths, flies, a baby cockroach on the bed; the floor was filthy; and the bed linen was stained. We requested another room - which had the same problems. To make things worse, they tried to spray an insecticide around my young daughter. The manager was completely unhelpful and defensive. In the end we just booked another hotel and left.
於 2017 年 12 月住了 5 晚
Vireak 於 2018年1月2日的回應
Dear Michael Scott Sexton, Greeting From Green Amazon Residence Hotel ! Thank you very much for your feedback, Regarding your feedback above our hotel would like to deeply apologize for any inconvenience. Anyways our hotel is try best service and best solution for the guest and try to make the best accommodation for every guest. Otherwise, This case you not give us a chance to solve this problem all our possibilities and this review is not reasonable to appear because you just arrived our hotel around 30 min. But we still say apologize for this case happen on you, if you have a chance to see you again we will compensate as we can. Please have a nice day and fully hope you will understand, Best Regards, Vireak(Mr.)

10/10 優異

Kwok Fai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New facility. Good service. Except far from down town. Overall very good
於 2017 年 12 月住了 1 晚
Dear Kwok Fai, Greeting from Green Amazon Residence Hotel ! Thank you for choosing our property for your accommodation while your wonderful trip in Siem Reap, Cambodia. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your comments and we were delighted to hear you had an enjoyable time at our hotel. We hope to see you here again soon. Best regards, Vireak(Mr.) Management Team

10/10 優異

Jill (Canada)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Big hotel
I’m booked king bed and stay with my lovely wife the room are clean and big the hotel is big landscape. I join breakfast is buffet. I strongly recommend this hotel to my family and friends. Lovely hotel
於 2017 年 11 月住了 1 晚
Ratana 於 2018年1月4日的回應
Dear Jill, Thank you so much for your feedback our hotel. Regards, Operation Manager

10/10 優異

Helena

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nytt, fräsch, underbart!
Helt fantastiskt ställe. Det ligger lite längre bort från staden, men det tycker jag var skönt. Det var tyst och lugnt hela tiden, en skön plats att vila på. Poolen är stor och det finns breda solstolar runtom. De städar två gånger om dagen, och vid varje tillfälle får du en flaska vatten. Finns gratis påfyllning i restaurangen också. Fräsch, rent och nytt överallt. Sängen var bred och otroligt bekväm. Personalen är verkligen genomgoda och jättetrevliga. Maten i restaurangen är också väldigt god, och håller samma prisklass som i staden. Ska definitivt återvända!
於 2017 年 11 月住了 3 晚
Dear Helena, Greetings from Green Amazon Residence! Thank you so much for your using our hotel and feedback our hotel good review. wish to serve you in future. Regards, Ratana