Good clean Hotel with very friendly and helpful staff. A little out of the way from the main area of Siem Reap 'Pub Street' but a short Tuk Tuk ride fixed that. The roads around the Hotel are not clean and very bumpy, but the Hotel is great for its facilities and a short Tuk Tuk ride took you to the heart of Siem Reap. Good value
I completely enjoyed my stay at the Lin Ratanak hotel. The hotel was kind to send their own driver to pick me up on my arrival which was a good start. The hotel is large and spacious with a spacious and elegant reception area in traditional Cambodian design. I was personally shown to my room by the reception manager which was also really very polite and welcoming. My room was excellent with a large room area, also with a very spacious big bathroom. Yes Great..! Breakfast was really quite excellent with a high quality superb large buffet, eggs cooked to choice, and the breakfast staff were very polite with impressive personal service, and again the manager on duty always asked me personally every morning if everything was to my satisfaction. This was all very hospitable and always excellent service all around in the hotel, including the swimming pool refreshment bar where the young guys there were just even amazingly helpful.. In conversation one of them asked me if all was alright with my stay at the hotel, and jokingly I said that 'Well all would be alright except that the light bulb on my bathroom mirror has gone out today, and it needs replacing...' Then amazingly when I got back up to my room one hour later, then the message had been passed, and the light bulb had been replaced...! Yes just great personal service...! The swimming pool was large and very good value, and the hotel is in a very quiet road away from the main road. Yes all was just very good.
Hamish
於 2019 年 2 月住了 5 晚
8/10 不錯
真實旅客
家人同遊
2019年1月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved staying there. The staff were super helpful and really friendly. Nothing was an issue for them to organise, arrange or sort out. They were generous giving us free drinks, fruit after our meal and a free New Year's Day dinner. The hotel was always clean. Customer service is definitely a priority for this place and we really appreciated it.
真實旅客
於 2018 年 12 月住了 7 晚
10/10 優異
Lesley
2018年5月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel, staff friendly helpful clean
Lovely hotel value for money Staff excellent massages brilliant
Out of town a little bit but taxi's and tutus at the door