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格蘭德愛麗舍旅居酒店的評價

5 out of 5
格蘭德愛麗舍旅居酒店
behind Le Meridience hotel, Kok Chork, Siem Reap, Siem Reap

評價

9.6

完美

10 分評分，優異；391 則評價中有 319 則" "
8 分評分，不錯；391 則評價中有 53 則" "
6 分評分，一般；391 則評價中有 11 則" "
4 分評分，欠佳；391 則評價中有 7 則" "
2 分評分，很差；391 則評價中有 1 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適的環境
酒店位置好，坐tuk tuk 2-3分鐘可以出到pub street ,員工十分友善，房間清潔舒適，早餐正常水平
於 2020 年 1 月住了 5 晚
Lee Mr, 於 2020年1月30日的回應
Dear Value Guest, It's such a great honoring of having you at Grand Venus La Residence and evermore our services are beyond your expected. We looking another chance of welcoming you back once your travel plan will return to Siem Reap Cambodia. Best Regards, Lee Mr, General Manager,

10/10 優異

Sam

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
飯店的員工非常有善和熱情 服務品質也不錯 房間舒適且非常大，床也很舒服 距離夜市和酒吧街大概15分鐘的步行距離（3分鐘嘟嘟車程 步行5分鐘內也可以找到不錯的餐廳
於 2019 年 8 月住了 7 晚
Lee Mr, 於 2019年10月1日的回應
Dear Sam, Deeply delighted to have known that our team has achieved their jobs to have reached your expected. I truly looking forward on the second chance welcome you back in the future coming. Best Regards. Lee Mr.

10/10 優異

Shou Wang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staffs are all helpful and friendly. We had a wonderful vacation there.
於 2019 年 8 月住了 3 晚
Lee Mr, 於 2019年10月1日的回應
Dear Shou, It's very kind world and our grateful to have know all are beyond your expected. Best Regards, Lee Mr, General Manager,

10/10 優異

真實旅客

於 2019 年 5 月住了 5 晚
Lee Mr, 於 2019年6月8日的回應
Dear Value Customer. Thanks so much for giving us very excellence scoring and. I am certainly looking forward looking of welcoming you back once your plan will return to Cambodia. Best Regards,

8/10 不錯

Yeh

多人同遊
讚好：整潔度和住宿狀況
環境整潔乾淨 若要吃早餐的話 早點下來吃 不然會有蒼蠅
於 2019 年 2 月住了 7 晚

10/10 優異

之怡

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
General Manager 於 2019年3月7日的回應
Dear 之怡, Warmest greeting from Grand Elysee La Residence. Thank you very much for choosing our property for your accommodation during your holiday in Siem Reap. Moreover, we much appreciated for taking your valued time to rate our hotel. We are looking forward to seeing you again. Yours sincerely, Mr. Soun Sana General Manager

8/10 不錯

Kwok Cheong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
General Manager 於 2019年3月7日的回應
Dear Kwok Cheong, Warmest greeting from Grand Elysee La Residence. Thank you very much for choosing our property for your accommodation during your holiday in Siem Reap. Moreover, we much appreciated for taking your valued time to share your comment for your recent stay and your comment will be share with our team. We are looking forward to seeing you again. Yours sincerely, Mr. Soun Sana General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯
服務方方面面細緻特別貼心 spa特別棒 酒店整體體驗性價比高 就是房間陳設不如圖片顯示得豐滿 有待提高佈置細節
於 2019 年 2 月住了 3 晚
General Manager 於 2019年3月7日的回應
Dear Valued Guest, Warmest greeting from Grand Elysee La Residence. Thank you very much for choosing our property for your accommodation during your holiday in Siem Reap. Moreover, we much appreciated for taking your valued time to share your comment for your recent stay and your comment will be share with our team. We are looking forward to seeing you again. Yours sincerely, Mr. Soun Sana General Manager

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 5 晚

10/10 優異

Hsin-Fu

It’s pretty hard to describe how wonderful when I stayed here two nights. When I came into the door, you will see the nice staff with a big smile, the accommodation is so nice, clean, and very big. Everything is so good, but you just only pay some money. Nice experience to share with all of you.
於 2018 年 11 月住了 2 晚
Hotel Manger 於 2018年11月26日的回應
Dearest Mr.Hsin-Fu, Greeting from Grand Elysee La Residence ! THANK YOU ! Thank you for your recent stay with us. We know that you have many other option when choosing where to stay in Siem Reap. The fact that you chose Grand Elysee La Residence is a great honor for us. We sincerely hope you enjoyed your stay and will come back again. Kind Regards ! Phattra

10/10 優異

Peter (Taiwan)

讚好：整潔度、職員與服務和客房舒適度
友善的飯店，人員會盡可能滿足旅客的需求
於 2018 年 11 月住了 4 晚
Hotel Manager 於 2018年11月14日的回應
Dear Mr. Peter, Thank you for your comment. We are really happy to read that you appreciate your stay at Grand Elysee La Residence. We hope to see you next time. Kind Regards! Phattra

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommend.
Great service, clean hotel, excellent food. Warm welcome by all the staffs. All the staffs are nice and helpful, including those in the restaurant. Thanks for the free pick up from airport to hotel on the first day. Location is good, near the night markets. Can reach night markets by tuk tuk easily. Hotel reception will help to call a tuk tuk if you need.
於 2018 年 10 月住了 4 晚
General Manager 於 2018年11月9日的回應
Dear Value Guest, We are delighted to read about your Great stay experience in our Grand Elysee La Residence. My team and I extend our sincerest appreciation for your compliments and for letting us know that we’ve accomplished our goal of providing an unforgettable experience for your journey to the world famous temples of Angkor Wat. Thank you for your feedback and highly recommend. We look forward to welcoming you back home again in the future. Yours Sincerely, Phattra

10/10 優異

Gabe

讚好：整潔度、職員與服務和住宿狀況
It is a great hotel, the staff is nice and friendly, the room is also big and clean
於 2018 年 10 月住了 3 晚
Hotel Manager 於 2018年10月27日的回應
Dearest Gabe, Thank you very much for taking the time to write a review. i'm very happy to hearing that you enjoy our accommodation and feel like family. we looking forward to welcoming you again in next future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 3 晚
Hotel Manager 於 2018年10月30日的回應
Dear Value Guest, Greeting from Grand Elysee La Residence ! First of all, we would like to extend our profuse thanks to you for selecting Grand Elysee La Residence as your second home in Siem Reap, Angkor. We look forward to welcoming you to our property again in the nearest future. Kind Regards !

10/10 優異

真實旅客

Good hotel!
Nice and Good service. The staff are friendly and helpful! The room is clear and tidy!
於 2018 年 9 月住了 4 晚
Hotel Manager 於 2018年9月15日的回應
Thank you very much for your lovely review. we are very happy to hearing that you enjoy your stay and accommodation with our Grand Elysee La Residence. we looking forward to welcoming back you again. Kind Regards !

10/10 優異

soong (HK)

讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
舒適，方便
房間舒適夠大，地点不錯，員工親切，只是泳池太小！早餐美味！…………………………………………………………………………………………………………………………………………………………………………
於 2018 年 8 月住了 5 晚
Hotel Manager 於 2018年9月3日的回應
Dear Soong, How is gratifying it is to receive your review here ! we are more then happy that you're willing to share us your endorsement of happiness to other travelers who wish to experience like what you did. we really hope you will return someday and give us the opportunity to serve you again. Kind Regards !

8/10 不錯

Kit

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
Good
於 2018 年 5 月住了 5 晚
Residence Manager 於 2018年6月2日的回應
Dearest Kit, Greeting from Grand Elysee La Residence ! thank you very much for your choosing to stay with us. First, i Would like to say thank for your give us a review. we are looking forward to welcome you to stay with our property again. Best Regards ! So Phattra

10/10 優異

NIM SUET

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Grand Elysee le Resident is such as a wonderful hotel in Cambodia. We had been stayed here for 6 days, the environment is very comfortable, clear and modern style, all of the room have the balcony; location is good, you can walk to pub street with around 20 mins; the facilities is good enough with big swimming pool, restuarant and stable wifi in hotel area; the staff of hote e.g.: manager, receiptionist, waiter, waitress, even cleaner are friendly and helpful, they had giving us a very warm greeting everytime when us back to hotel. We are highly recommended this hotel in Cambodia.
S 於 2018年5月23日的回應
Dearest Value Guest, Warmest from Grand Elysee La Residence ! we are very happy to see your smile and laughter at our hotel. our staffs are very happy to served you from the bottom of their lovely heart.i believe you have review us 5 star and we are so happy for your choosing our hotel for your stay. Best Regards !

10/10 優異

Chin Shan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2017 年 11 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
very nice staff and clean hotel. Service is good
於 2017 年 9 月住了 4 晚
LENG Sophal 於 2017年9月18日的回應
Dear Value Guest, Thank you for your review and kind sharing complete range 5 out of 5 via Expedia.com. It's wonderful to know that you enjoyed your stay with us. I will be sure to share your kind feedback with our management and staff. We hope that you will choose to stay with us again. Best regards, The management Grand Élysée La Résidence

10/10 優異

Johnny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel has really good ambiance and very big pool. Highly recommended

10/10 優異

donna

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was beautiful. Lovely salt water pool and 3 balconies of lush plant life. The room had a hot shower and comfortable bed with plenty of room for our "stuff"! The staff was exemplary! There was a breakfast buffet with a nice variety of offerings. We had dinner and drinks there as well, all delicious.
於 2023 年 11 月住了 3 晚

8/10 不錯

Patrick

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
All the Pandora Suite D’Angkor rooms are large as it was previously called Grand Élysée La Residence. The couple of things I liked was you could access all meals and drinks at this location or you could buy inexpensive meals for 150 to 300 riel two blocks down the street towards Angkor Wat at the Chef Pan Restaurant if on a budget. The location and suite price was good as you are as close as you can get to the Angkor Wat Archaelogical Park main entrance and accessible by downloading the grab app or pass application for a tuk tuk or remork. Note that you have to buy or go online to purchase admission tickets which you cannot get at the main entrance of Angkor Wat. I did not like that you have to access the Pandora Suite via a dirt road in but they had a 200’ paved stone sidewalk to get to check in desk. The other thing I did not like was they advertised a suite with a pool view but you have to open you suite door to actually get your pool view from your reserved outside deck sitting area usually with a table and two chairs on the upper floors. I did like having a small safe, fridge and kettle in the suite. Missed having no microwave. Housekeeping came every day to provide two glass bottles of water, coffee, tea, razor, toothbrush, comb, shampoo, conditioner and body bath foam and more. I enjoyed my short visit here and would stay here again versus going to the more upscale Park Hyatt, Sofitel and Raffles resorts further away towards Siem Reap.
於 2023 年 10 月住了 7 晚

10/10 優異

Adam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very highly recommended
於 2023 年 9 月住了 1 晚

10/10 優異

Joey

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our best Hotel on our SEA trip so far. Melinda at the front desk was great. We ate dinner at the hotel both nights. I want to thank the whole staff for a wonderful experience.
於 2023 年 11 月住了 3 晚

10/10 優異

Karin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Karin

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 2 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 6 晚

10/10 優異

Marta

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
What an amazing place to stay. Clean, beautiful and with excellent service from the minute you step in. I definitely recommend it.
於 2023 年 10 月住了 1 晚

4/10 欠佳

Guru

伴侶同遊
不滿：設施服務和住宿狀況
Photos and realty didn't match. This hotel to me was more like a 2 star hotel. Very expensive room rate ,value for money was negative (not even zero). No AC in the lobby. Breakfast buffet was very basic.
於 2023 年 4 月住了 2 晚

10/10 優異

Supika

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hidden Gem! Clean pool and friedly staff
於 2023 年 2 月住了 1 晚

6/10 一般

Tuan Ming

多人同遊
It is not in a crowded area

10/10 優異

Sophia

讚好：整潔度、職員與服務、設施服務和住宿狀況
Property had been closed due to Covid-19. It seems well maintain since the reopen. Business seems to be getting picking up. Staff friendly and helpful. Elevator has been turn off due to not enough number of rooms booked. However, only the first and second floor is currently being used.
於 2022 年 8 月住了 1 晚

2/10 很差

Hoa

於 2022 年 8 月住了 2 晚

10/10 優異

Carlos Jesus

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente hotel
La atención por parte del personal del hotel es EXCELENTE, la habitación es EXCELENTE, muy amplias y el baño y regadera EXCELENTES. La ubicación del hotel no es muy buena ya que es necesario pedir un taxi o tuk tuk para llegar al centro o a las zonas turísticas. En general muy recomendable.
於 2022 年 7 月住了 2 晚

10/10 優異

Mauricio

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 7 月住了 4 晚

10/10 優異

Jim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely wonderful experience at Grand Elysee. Staff was the best part. They’re so genuinely gracious, friendly, and welcoming. Say hello to Jessie and Phillip while there. This place is the absolute best while in Siem Reap.
於 2022 年 6 月住了 4 晚

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
My stay was terrific! The staff were helpful, friendly and always available. The pool is great, the food and drinks too. Many things are within walking distance and Pub Street and the main core of Siem Reap are only a few minutes away by Tuk Tuk. I look forward to staying here again.
於 2022 年 6 月住了 6 晚

8/10 不錯

Soheng

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚

8/10 不錯

Soheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚

10/10 優異

Andres

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：住宿狀況和客房舒適度
A revoir lorsque l' hotel fonctionnera normalement
le tarif tres concurrentiel a une raison. L' hotel n' est pas en fonctionnement normal. De nombreux services ne sont pas en fonction. pas d' ascenseurs, pas de machine a expresso, pas de restaurant, pas de petit déjeuner... Par contre le personnel est au petit soins avec les rares clients.
於 2022 年 5 月住了 5 晚

10/10 優異

liza

於 2022 年 5 月住了 4 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2022 年 5 月住了 1 晚

10/10 優異

Jay (Los Angeles)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is superb. Kim was so hospitable and helped me with some logistical issues I was having. Nunu and Albert were also fantastic. I do a lot of traveling and I'm always very happy when I experience this level of service. Well done Grand Elysee staff!
於 2022 年 5 月住了 3 晚

10/10 優異

mats

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mycket Bra
Bta hotel fina rum sköna sängar har lite uppstarts problem efter 2 års covid Rekommenderas Mats
於 2022 年 4 月住了 4 晚

6/10 一般

Yong Seng

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Nice clean hotel and service staffs are very friendly. Toothbrush and other toiletries were not refilled after room was made up. Bed sheets were not changed. There is no bottle water too, instead all rooms were given 2 bottles of refilled water.
於 2022 年 3 月住了 2 晚

10/10 優異

Yeomin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚

6/10 一般

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
お世話になりました
今回2泊しましたが、可もなく不可もなくという感じでした。 スタッフの方はとても愛想が良く丁寧な対応をしてくれ気持ち良く滞在できました。 残念だったのは、1Fのプールコネクトルームを予約していましたが、チェックイン当日はプールは使えず、翌日は使える旨の説明でしたが、結局2日目も3日目もプールには入れず、この部屋にした意味が無かった事と、隣の敷地？から大音量の音楽が流れていて落ち着かなかった事です。 のんびりされたい方は要確認した方がいいと思います。
於 2021 年 12 月住了 2 晚