鳥瞰角度

丘薩雷利酒店的評價

3 out of 5
丘薩雷利酒店
Viale Curtatone 15, Siena, SI

評價

8.8

優異

10 分評分,優異;1002 則評價中有 473 則" "
8 分評分,不錯;1002 則評價中有 401 則" "
6 分評分,一般;1002 則評價中有 92 則" "
4 分評分,欠佳;1002 則評價中有 28 則" "
2 分評分,很差;1002 則評價中有 8 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 5 晚
Hotel Chiusarelli 於 2019年11月11日的回應
Dear Guest, Thank you to have left your positive feedback about your stay at the Hotel Chiusarelli. We look forward to welcome you again in the future. Kindest regards, Marco Reception

6/10 一般

真實旅客

不滿:整潔度和住宿狀況
於 2019 年 6 月住了 1 晚
Hotel Chiusarelli 於 2019年7月2日的回應
Gentilissimo Ospite, lo ringraziamo per avere lasciato la sua testimonianza e per averci promosso, anche se con un voto appena sufficiente. Ci avrebbe fatto piacere cosa non ha gradito: le critiche sono ben accette, anche perché ci permettono, quando possibile, di migliorarci. Lo aspettiamo per un nuovo soggiorno. Cordiali saluti, Marco.

8/10 不錯

Shumei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Victor (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good
I booked twin bed room, when I came in the room I just saw a double bed. The staff needed time to change the room for me.
於 2017 年 10 月住了 1 晚

10/10 優異

hao

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
性价比不错的酒店
还不错的酒店,离主要汽车站5分钟路程,出行方便,设施、服务等都还不错,早餐也丰富可以,唯一缺点就是没电梯,楼梯搬行李,也没办法老房子改造的。总体很好。

8/10 不錯

Penny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice loction,good breakfast !

8/10 不錯

YIRU (台灣)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
可圈可點的旅館
早餐很好吃,跟網路評語一樣,有多種好吃不甜的蛋糕及水果。員工有些冷漠,但會幫忙提行李。房間浴室會淹水,洗澡時要注意

6/10 一般

真實旅客

不滿:住宿狀況和客房舒適度
一家位於美麗西恩那的普通旅館。
房間不如整體旅館外觀來的新穎,沒有電梯,入住當天網路壞掉,房間小且暗,但早餐還不錯。

4/10 欠佳

真實旅客

不滿:職員與服務
The hotel is ok but don't know why the reception are very cold and no smile compared to other hotels we stayed in Italy. You felt that you are Not welcomed here. Luckily we just stay here for 1 night only and headed to Florence. 3 minutes to bus station to Florence. 10 minutes walk to cathedral. This is the biggest advantage to this hotel.

6/10 一般

真實旅客

讚好:整潔度
不滿:住宿狀況
地點佳、乾淨、吹風機老舊
房間算是乾淨的,早餐滿豐盛是自助的,有可頌麵包、咖啡、果汁、牛奶、麥片、優格、生火腿、雞蛋、水果。飯店的地理位置不錯,也許沒有什麼景觀,但是到車站是300公尺左右的距離,房內有暖氣供應,但是廁所內的吹風機很老舊是小敗筆。是間正統老派的飯店!

10/10 優異

Ching-Hsin (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
物超所值
從羅馬搭sena巴士到西恩那的Gramsci,旅館就在附近,離貝殼廣場也不會太遠,房間不大,但旅館非常美,工作人員態度也很好,早餐豐盛,wifi是免費的。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點不錯,沒有電梯
位於florence往Siena巴士下車處旁,前往各景點步行即可到達,非常便利,唯一缺點是沒有電梯,房間以面向足球場為佳,早餐還不錯。

10/10 優異

Colm

讚好:整潔度、職員與服務和住宿狀況
Lovely old school hotel, with sizeable rooms, a lovely terrace and a great breakfast. Very convenient for the centre as well.
於 2024 年 5 月住了 1 晚

10/10 優異

Michel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent endroit à rester
於 2024 年 5 月住了 2 晚
hotel Chiusarelli 於 2024年5月17日的回應
Cher Monsieur Michel,Merci beaucoup pour votre retour positif sur le séjour à l'Hotel Chiusarelli.Nous sommes heureux d'apprendre que vous avez trouvé notre hôtel comme un excellent lieu de séjour, et pour cela nous vous remercions et nous espérons vous revoir prochainement pour un autre agréable séjour à Sienne et à l'Hôtel Chiusarelli.Cordialement,Marco,accueil.

10/10 優異

Pamela (Scottsdale)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was very comfortable and the bed was very comfortable. The bathroom was very clean and the shower was great. We really enjoyed our stay.
於 2024 年 5 月住了 2 晚
hotel Chiusarelli 於 2024年5月17日的回應
Dear Mrs. Pamela,Thank you for your kind review about your stay at the Hotel Chiusarelli.We’re happy to hear that you found the room and bed very comfortable and that the bathroom was clean and the shower was great. We're so glad you enjoyed your stay and hope to welcome you back soon for another great stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

Wen

讚好:整潔度、職員與服務和住宿狀況
We found this place from my guide book of Rick Steve’s Tuscany guide. Because we picked up our car from Florence we need somewhere we can park and also walking distance to old town center. They have a few free parking spots but it’s first come first serve. The hotel is clean and nice. Staff is very friendly. It’s only about 10 mins walk to the plaza and walkable to almost every major sites. We highly recommend staying here if you are visiting Siena.
於 2024 年 5 月住了 2 晚
hotel Chiusarelli 於 2024年5月5日的回應
Dear Guest,Thank you so much for choosing to stay in our hotel during your visit to Siena and for sharing your positive experience about your stay at the Hotel Chiusarelli. We are happy to know that you found the hotel clean and pleasant and that you appreciated the friendly and helpful staff. It is important to us to offer welcoming service and a comfortable environment to our guests, so we are pleased that you had a good experience while your stay in the hotel.We agree that the location of our hotel, within walking distance of the historic center and with free parking spaces available (although they are few) is a great advantage for those visiting Siena by car: by the way there are plenty of parking lots available near the hotel, both paid and free .We really hope to welcome you back to our hotel during your next trip to Siena. Best regards,Marco,reception desk.

8/10 不錯

Pascale

於 2024 年 4 月住了 1 晚

8/10 不錯

Patrick (Saskatoon)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is in a relatively good location in Siena and has many positives. However, the use of perfumed cleaners in our room was a real issue as we had an allergic reaction. On request, the cleaning staff quit using the fragrance products. Thank you. Also, this hotel does not have an elevator. This was not an issue for us, but could be a real problem. The breakfasts were not really great.
於 2024 年 4 月住了 3 晚
hotel Chiusarelli 於 2024年4月29日的回應
Dear Mr. Patrick,Thank you for your feedback about your stay at the Hotel Chiusarelli.It's great to hear that you found the location of our property in Siena to be convenient and that you experienced many positives during your stay. However, we apologize for the inconvenience caused by the use of perfumed cleaners in your room, resulting in an allergic reaction. Your comfort and well-being are our top priorities, and I'm glad to hear that our cleaning staff promptly stopped using fragrance products upon your request. Thank you for bringing this to our attention, and we appreciate your understanding. As for the lack of a lift, advertised on all booking websites, this is due to the fact that being the hotel from 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator.We hope to have the opportunity to welcome you back in the future for a more enjoyable and comfortable stay. Best regards,Francesca rosi,Director.

10/10 優異

William (Fountain Valley)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, old world charm with modern amenities. We really enjoyed our stay.
於 2024 年 4 月住了 1 晚
hotel Chiusarelli 於 2024年4月22日的回應
Dear Mr. William,Thank you so much for your wonderful review about your stay at the Hotel Chiusarelli. We are happy that you appreciated the ancient charm of our hotel together with the modern comforts. It's great to hear that your stay was enjoyable. Our goal is always to provide an unforgettable experience for our guests, and we are happy to have done that with you. We look forward to welcoming you again for another pleasant stay in the future.Best regards,Marco,reception desk.

10/10 優異

CAMILLA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
hotel Chiusarelli 於 2024年4月3日的回應
Gentilissima Sig.ra Camilla,La ringraziamo per l'ottimo feedback sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che abbia apprezzato tutto quanto del vostro soggiorno in hotel, confermato pure dal 100 % di gradimento con il quale ci ha promosso, e speriamo di accoglierla di nuovo per un altro bel soggiorno a Siena e all'Hotel Chiusarelli.Cordiali saluti,Marco,ricevimento.

10/10 優異

Michel

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Albergo situato in una posizione molto comoda per accedere al centro, struttura pulita e ben tenuta, la camera contenuta ma molto ben tenuta, tutto molto pulito, la camera era moderna e si poteva vedere dalla finestra la chiesa di San Domenico e parte del centro. Colazione con la giusta scelta, personale disponibile e accogliente, unica pecca leggermente rumoroso dopo le prime luci al mattino.
於 2024 年 3 月住了 1 晚
hotel Chiusarelli 於 2024年4月2日的回應
Gentilissimo Sig. Michel,La ringraziamo per l'ottima recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa molto piacere che abbiate apprezzato tutto quanto del vostro soggiorno, anche confermato dal 100 % di gradimento con il quale ci ha promosso.E' veramente importante sapere che i nostri ospiti lasciano l'hotel completamente soddisfatto, e così facendo il nostro lavoro viene premiato nel migliore dei modi: grazie di cuore.L'aspettiamo per un nuovo soggiorno: sarà un vero piacere accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

8/10 不錯

Manuel

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
La ubicación es buena ya que puedes bajar al centro fácilmente, el desayuno bien y la habitación limpia; no hay mucho ruido; si quieres dejar el coche estacionado en el hotel cobran €10 por noche los espacios son muy reducidos
於 2024 年 3 月住了 1 晚
hotel Chiusarelli 於 2024年3月21日的回應
Dear Mr. Manuel,Thank you for the positive review of your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and in particular the hotel and its excellent location, the good breakfast and the cleanliness of the room, as well as the small internal paid garage, characteristics that made your stay a pleasant stay.We look forward to welcoming you again for another pleasant stay.Best regards,Marco,reception desk.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Her yere yakın, asansör yok bunu göz önünde bulundurun. Otopark kullanmanız gerek ise önceden konuşun ama otel yakın bir yerde free parking var. Kahvaltı çok geniş ama yeterli
於 2024 年 2 月住了 1 晚
hotel Chiusarelli 於 2024年3月1日的回應
Dear Guest,Thank you so much for your review about your stay at the hotel Chiusarelli.We're glad you enjoyed our convenient location and the free parking nearby. The lack of an elevator is due to the fact that since the hotel is dated 1870, is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator. but we are happy that you took this detail into account.We are committed to offering a breakfast that is good and plentiful for our guests, and we are happy that you found it lived up to your expectations.We hope to welcome you to our hotel again in the future!Best regards,Marco,reception desk.

10/10 優異

Terrence

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic stay, the hotel was beautiful very friendly attentive staff. Would stay again
於 2024 年 2 月住了 1 晚
hotel Chiusarelli 於 2024年2月20日的回應
Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are truly pleased that you were very satisfied with everything about your stay at the hotel, so much so that you defined it as a fantastic stay, and we look forward to welcoming you back to Siena and to the Hotel Chiusarelli for another wonderful stay.Best regards,Marco,reception desk.

10/10 優異

Chris

讚好:整潔度、職員與服務和住宿狀況
Good location. Nice and clean.
於 2024 年 2 月住了 2 晚
hotel Chiusarelli 於 2024年2月20日的回應
Dear Mr. Chris,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, such as the beauty of the hotel, its excellent location, from which you can reach all the main tourist attractions in just a few minutes, its cleanliness: thank you for appreciating all our work.We look forward to welcoming you again to Siena and to the Hotel Chiusarelli for another beautiful stay.Best regards,Marco,reception desk.

10/10 優異

Siria

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ottima posizione, vicino al centro storico di Siena. Struttura pulita e ben tenuta, con parcheggio privato e una buona colazione inclusa nel prezzo. Personale gentile e disponibile
於 2024 年 2 月住了 1 晚
hotel Chiusarelli 於 2024年2月16日的回應
Gentilissima Sig.ra Siria,La ringraziamo per l'ottima recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che abbia apprezzato il suo soggiorno in hotel, a cominciare dall'hotel e la sua ottima posizione, la pulizia, la buona colazione, la disponibilità de personale e la comodità del piccolo garage interno a pagamento, caratteristiche che più hanno contribuito a fare del suo soggiorno un ottimo soggiorno: grazie per avere apprezzato il nostro lavoro.Tornio a trovarci: sarà un vero piacere accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

10/10 優異

Dariusz

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice clean
Very nice, clean hotel with great Italian breakfast.
於 2024 年 2 月住了 1 晚
hotel Chiusarelli 於 2024年2月21日的回應
Dear Mr. Dariusz,Thank you so much for your kind review on your stay at the Hotel Chiusarelli.We are happy that you enjoyed your stay at our hotel and that you liked the Italian breakfast we offer. Our priority is always to provide a clean and welcoming environment for our guests, so it's great to hear that you found the property pleasant. We truly hope to welcome you again in the future for another pleasant experience. Thank you again for choosing to stay with us!Best regards,Marco,reception desk.

8/10 不錯

Elisa

於 2024 年 1 月住了 1 晚
hotel Chiusarelli 於 2024年1月24日的回應
Gentilissima Sig.ra Elisa,La ringraziamo per il feedback positivo sul soggiorno passato all'Hotel Chiusarelli.Ci fa piacere che sia rimasta soddisfatta del suo soggiorno in hotel, tanto da promuoverci con un buon 80 % di gradimento, e speriamo di poterla accogliere in futuro per un altro piacevole soggiorno, e se possibile, pure migliore di questo.Cordiali saluti,Marco,ricevimento.

10/10 優異

martine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
hotel Chiusarelli 於 2024年1月9日的回應
Dear Guest,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.We are truly pleased that you enjoyed everything about your stay at the hotel, and we look forward to welcoming you again for another lovely stay.Best regards,Marco,reception desk.

10/10 優異

Rosanne

讚好:整潔度和職員與服務
於 2023 年 12 月住了 2 晚
hotel Chiusarelli 於 2023年12月31日的回應
Dear Mrs. Rosanne,Thank you for the excellent feedback on your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, and we hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

Ryan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel value. It’s just on the outer edge of the city center but very easy to get around. Hotel is very pretty and the dining area is light and beautiful. The rooms are average but everything is clean. Definitely recommend.
hotel Chiusarelli 於 2023年12月24日的回應
Dear Mr. Ryan,Thank you for the good review about your stay at Hotel Chiusarelli.It is a pleasure to know that you were very satisfied with everything about your stay in the hotel: the hotel and its excellent location, from which you can reach all the main tourist attractions in just a few minutes, the rooms with their comfort and cleanliness, the beautiful dining room, everything made your stay a good one, and we thank you for appreciating our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

nunzio

讚好:整潔度、職員與服務、設施服務和住宿狀況
ottima
於 2023 年 12 月住了 1 晚
hotel Chiusarelli 於 2023年12月23日的回應
Gentilissimo Sig. Nunzio,Grazie per la buona recensione sul soggiorno passato all'Hotel Chiusarelli.Ci fa veramente piacere che sia rimasto soddisfatto di tutto il suo soggiorno, tanto da definirlo un ottimo soggiorno, e speriamo di accoglierla di nuovo a Siena e al Chiusarelli.Cordiali saluti,Marco,ricevimento.

8/10 不錯

Julia

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
hotel Chiusarelli 於 2023年11月21日的回應
Dear Mrs. Julia,Thank you for the positive feedback on your stay at the Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay, and if possible, even better than this one.Best regards,Marco,reception desk.

10/10 優異

Ed or Brenda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean, quiet and comfortable. Enjoyed my 1 night stay while hiking the Via Francigena. Many sites, stores, and restaurants are nearby. FYI, the hotel does not have an elevator.
於 2023 年 11 月住了 1 晚
hotel Chiusarelli 於 2023年11月18日的回應
Dear Guest,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay, such as the cleanliness, the comfort, the quiet and the excellent location of the hotel, from which you can reach all the main tourist attractions and the shopping streets in just a few minutes.As for the lack of a lift, advertised on all booking websites, this is due to the fact that as the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of a lift.We look forward to welcoming you again, for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
NIce property in the heart of old town Sienna. Very nice rooms. Friendly staff and breakfast in the morning.
hotel Chiusarelli 於 2023年11月12日的回應
Dear Mr. David,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel building, the beautiful rooms, the excellent breakfast and the friendly and helpful staff, all characteristics that made your stay an excellent stay, and we thank you for appreciating it.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

Cathy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very convenient location. Great breakfast.
於 2023 年 10 月住了 5 晚
hotel Chiusarelli 於 2023年11月5日的回應
Dear Mrs. Cathy,Thank you for the excellent feedback on your stay at Hotel Chiusarelli.The hotel, its excellent location, the very good breakfast, everything contributed to making your stay a good one, and we thank you for appreciating and rewarding our work.We look forward to welcoming you again for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

4/10 欠佳

Richard

讚好:整潔度
不滿:客房舒適度
NO AIR CONDITIONING
Air conditioning was shut off for winter so room was hot at night making it hard to sleep but if you opened windows it would cool off but noisy street made it hard to sleep. NO ELEVATOR so bags up 3 flights of stairs then if you went to breakfast which is in basement that’s another 1 1/2 flights of stairs down so going to breakfast entails 4 1/2 flights of stairs. Parking was limited so we were fortunate enough to get one spot so was afraid to use car for fear of not having a place to park. Nice staff, breakfast good, great location Booked 3 days but left after 2 because of no sleep but hotel refused to refund last night.
於 2023 年 10 月住了 3 晚
hotel Chiusarelli 於 2023年11月6日的回應
Dear Mr. Richard,Regarding the negative criticism of your stay at the Hotel Chiusarelli, some things should be clarified.Upon your arrival at the hotel, upon your request for air conditioning, you were told that the air conditioning was no longer working: at the end of October the air conditioning was turned off because the system had to be changed at heating (at the end of October, due to Italian temperatures, air conditioning no longer makes sense, and people ask for heating).This was explained to you many times, and despite everything you complained, saying that you had to open the window to sleep, but given the noise coming from the street the receptionist on duty had to go into the street and tell the people walking or the traffic to be silent (but the road in front of the hotel is a public road, not a private one).As for the lack of an elevator, well publicized on all booking websites (including the one on which you made your reservation), this is due to the fact that being the hotel from 1870, it is classified, and due to the many architectural constraints no authorization may be given for the installation of a lift.As for the payment of the stay, you paid for all three nights you had booked (the third night could not be cancelled, and in any case the room remained at your disposal in case you returned).We are pleased that during your stay you appreciated the kindness of the staff, the excellent breakfast and the excellent location of the hotel.Best regards,Francesca Rosi,Director.

6/10 一般

Pamela

家人同遊
不滿:住宿狀況和客房舒適度
Sienna
This hotel is very basic. The beds are hard as a rock and the linen basic and hard. I would not stay here again
於 2023 年 10 月住了 1 晚
hotel Chiusarelli 於 2023年11月4日的回應
Dear Mrs. Pamela,Thank you for the feedback on your stay at Hotel Chiusarelli, even if it was not entirely positive.We are sorry that you did not find the bed and linen comfortable, but it should also be specified that the comfort of a bed, whether hard or soft, is always a very subjective thing, which varies from person to person.Best regards,Marco,reception desk.

8/10 不錯

Charles

於 2023 年 10 月住了 3 晚
hotel Chiusarelli 於 2023年11月3日的回應
Dear Mr. Charles,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

10/10 優異

Ken

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay.,
The hotel is beautiful! The breakfast was awesome, the rooms were very clean and modern, but the lady who met us went out of her way to make us feel welcome and even helped carry our luggage! It was close to everything we wanted to see.
於 2023 年 10 月住了 1 晚
hotel Chiusarelli 於 2023年10月27日的回應
Dear Mr. Ken,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy to know that you enjoyed everything about your stay at the hotel, starting with the hotel and its excellent location, the room with its comfort and cleanliness, the excellent breakfast and the friendly and helpful staff (it's always a real pleasure to help our guests with their luggage): thank you for appreciating all our work.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

8/10 不錯

Marian

多人同遊
讚好:整潔度和客房舒適度
不滿:職員與服務
51 stairs to sleep!
Needs an elevator. A group of 60 to 70 years old went and had to walk up 51 steps to get to our room.
於 2023 年 10 月住了 2 晚
hotel Chiusarelli 於 2023年10月26日的回應
Dear Mrs. Marian,Thank you for the positive feedback on your hotel stay.We are pleased that you enjoyed your stay.As for the criticism regarding the lack of a lift, advertised on all booking websites, it should be specified that this depends on the fact that since the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of an elevator.We hope to welcome you again in the future for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

8/10 不錯

Svetlana

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
hotel Chiusarelli 於 2023年10月25日的回應
Dear Mrs. Svetlana,Thank you for the positive feedback on your stay at Hotel Chiusarelli.We are pleased that you enjoyed your stay at the hotel, and we hope to welcome you again for another pleasant stay.Best regards,Marco,reception desk.

10/10 優異

Cynthia (Longmeadow)

讚好:整潔度、職員與服務、設施服務和住宿狀況
I have enjoyed this hotel for years. It did not disappoint in anyway.
於 2023 年 10 月住了 1 晚
hotel Chiusarelli 於 2023年10月18日的回應
Dear Mrs. Cynthia,Thank you for the positive review of your stay at the Hotel Chiusarelli.It is always a real pleasure to know that our guests have enjoyed everything about their stay at the hotel, because by doing so our work is rewarded, and for this we thank you, and we look forward to welcoming you again to Siena and to Hotel Chiusarelli for another nice stay.Best regards,Marco,reception desk.

10/10 優異

Kimberly

讚好:整潔度、職員與服務和住宿狀況
Staff was very helpful and friendly. Room is good. Property is lovely. Parking is far away but that is more the nature of the city.
於 2023 年 10 月住了 1 晚
hotel Chiusarelli 於 2023年10月5日的回應
Dear Mrs. Kimberly,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are really happy that you enjoyed everything about your stay at the hotel: the beauty of the hotel and its excellent location, the room with its comfort and its cleanliness, the friendly and helpful staff, everything has made your stay a good one, and we thank you for appreciating all our work.As for the parking, the closest to the hotel is the stadium car park, just a 2-minute walk away, paid during the day and free at night, while between 5 and 10 minutes on foot there are plenty of free car parks.We hope to welcome you in the future for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

Fiona

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful building Helpful and friendly staff
於 2023 年 9 月住了 2 晚
hotel Chiusarelli 於 2023年9月26日的回應
Dear Mrs. Fiona,Thank you for the excellent review of your stay at Hotel Chiusarelli.We are happy to know that you enjoyed everything about your stay at the hotel, such as the beauty of the hotel, its cleanliness, the friendly and helpful staff, and in any case all the other characteristics that made your stay a good one: thank you for having appreciated everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

Darrell

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
hotel Chiusarelli 於 2023年9月26日的回應
Dear Mr. Darrell,Thank you for the excellent feedback of your stay at Hotel Chiusarelli.We are happy to know that you enjoyed everything about your stay at the hotel, such as the hotel as a whole, its cleanliness, the friendly and helpful staff, and in any case all the other characteristics that made your stay a good one: thank you for having appreciated everything.We look forward to welcoming you again for another lovely stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

10/10 優異

Neil (Hemel Hempstead)

讚好:整潔度、職員與服務和住宿狀況
We stayed at Hotel Chiusarelli for one week and had a lovely stay. Our room was comfortable and clean and the hotel is well placed for a short walk into the old walled city. The hotel does have limited parking with just 6 or 7 spaces which are allocated on a first come first served basis, if there's a space it's yours! There is free parking not far away if their park area is full. Staff were nice, friendly and helpful and the breakfast has a good selection. NOTE: There are no lifts at this hotel so it can be a bit of a climb to get to your room depending on which floor your room is. Would I stay there again... definitely!
於 2023 年 9 月住了 6 晚
hotel Chiusarelli 於 2023年9月19日的回應
Dear Mr. Neil,Thank you for the great review about your stay at the Hotel Chiusarelli.We are very pleased that you enjoyed everything about your stay at the hotel, such as the hotel and its excellent location, the room with its comfort and its cleanliness, the various car parks near the hotel, the good breakfast and the friendly and helpful staff: everything made your stay a good one, and we thank you for appreciating our work.As for the lack of a lift, advertised on all booking websites, this is due to the fact that as the hotel dates back to 1870, it is classified, and due to the many architectural constraints no authorization can be given for the installation of a lift.We hope to welcome you in the future for another nice stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

4/10 欠佳

Sally

伴侶同遊
讚好:整潔度和職員與服務
It was OK. The breakfast was not impressive. I asked for a banana as they weren’t there, and the waitress brought me two!!! Why weren’t they present. We probably wouldn’t stay there again.
於 2023 年 9 月住了 2 晚
hotel Chiusarelli 於 2023年9月19日的回應
Dear Guest,Thank you for appreciating the cleanliness of the hotel and the friendly and helpful staff during your stay at the Hotel Chiusarelli.However, we cannot be happy about the negative criticism about the breakfast.Bananas were not present on the breakfast buffet at the time you were having breakfast (there were many other types of fruit available): upon your request, the breakfast staff brought them to you right away, as it should be; we don't think it's fair to criticize this, so much so that you have judged your stay so negatively.Best regards,Francesca Rosi,director.

8/10 不錯

Antonia

讚好:整潔度和職員與服務
於 2023 年 8 月住了 1 晚
hotel Chiusarelli 於 2023年9月16日的回應
Dear Guest,Thank you for the positive feedback on your stay at the Hotel Chiusarelli.We are pleased that during your stay at the hotel you have appreciated the hotel as a whole and the friendly and helpful staff, and we hope to welcome you again as our welcome guest for another pleasant stay in Siena and at the Hotel Chiusarelli.Best regards,Marco,reception desk.

8/10 不錯

PATRICK

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Pas d'ascenseur
於 2023 年 9 月住了 1 晚
hotel Chiusarelli 於 2023年9月12日的回應
Cher Monsieur Patrick,Merci pour l'avis positif sur votre séjour à l'hôtel Chiusarelli.Nous sommes ravis que pendant votre séjour vous ayez apprécié l'hôtel dans son ensemble et sa propreté.Quant à l'absence d'ascenseur, annoncée sur tous les sites de réservation, cela est dû au fait que l'hôtel datant de 1870 est classé, et qu'en raison des nombreuses contraintes architecturales aucune autorisation ne peut être donnée pour l'installation d'un ascenseur. ascenseur.Nous vous attendons pour un nouveau séjour : ce sera un plaisir de vous accueillir à nouveau à Sienne et à l'Hôtel Chiusarelli.Cordialement,Marco,accueil.