室外泳池、暖水池;躺椅

謝拉套房精品酒店的評價

2.5 out of 5
謝拉套房精品酒店
391 E Fry Blvd, Sierra Vista, AZ

評價

8.8

優異

10 分評分,優異;1002 則評價中有 593 則" "
8 分評分,不錯;1002 則評價中有 285 則" "
6 分評分,一般;1002 則評價中有 73 則" "
4 分評分,欠佳;1002 則評價中有 24 則" "
2 分評分,很差;1002 則評價中有 27 則" "

9.0/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Irma

家人同遊, 寵物同遊
讚好:整潔度、設施服務和住宿狀況
We liked that it was pet friendly! Thank you The breakfast food provided was overly cooked, dry ham and sausage and eggs. Fruit was great thank you. They brought out a fresh pan that looked much better, but by then everyone had eaten and left.
於 2024 年 5 月住了 1 晚

10/10 優異

V

家人同遊
The staff wonderful, room large with full refrigerator, pool great. Highly recommend
於 2024 年 5 月住了 2 晚

10/10 優異

Joseph

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

4/10 欠佳

Rick (Highlands Ranch)

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
All the 10/10 reviews are silly and must be fake. You can do a lot better than this place. Go somewhere else! The photos are misleading. This is not a "boutique" hotel, whatever that is. It's just an old motel that needs a lot of work to fix it up. When I asked for a 2nd story room, reception said "the elevator isn't working." I wish I could should you photos of all the yellow tape - the elevator ISN'T THERE - it's just a big hole, and it looks like it has been that way for a long time. Also, my room had no ceiling light and no paint around the ceiling fan. The TV was mounted crooked, as was the bathroom mirror light. I didn't feel safe when I saw the entire property is surrounded by gates with the following signs: "WE ASK THAT YOU PLEASE BE CONSIDERATE OF ALL OUR GUESTS (sic) SAFETY. PLEASE MAKE SURE THE GATE IS CLOSED AFTER ENTRY/EXIT. PLEASE DO NOT PROP THE GATE OPEN." There are a lot of auto body shops and other more industrial properties in the area. I think this place has many long-term rentals and some of those residents may be less than neat/tidy. What else explains the sign in the bathroom saying, "We will be charging for any linen that is damaged during your time of stay"? Then it lists prices for everything from hand towels to comforters. The linens aren't that great to begin with. The towels are cheap/basic and the bed sheets are rough/scratchy. The room also has a rather large fridge - definitely not of the mini-bar type, but more for long-residents.
於 2024 年 5 月住了 3 晚
Stacy 於 2024年5月10日的回應
We are disappointed to hear that your with us stay did not meet your expectations! Regarding the elevator situation, we are currently undergoing some renovations to improve our facilities. We regret any inconvenience this may have caused during your stay. Rest assured we are working diligently to have the elevators up and running in the very near future. As for the safety measures around our property, we prioritize the well-being of all our guests and have security protocols in place to ensure a safe and comfortable environment for everyone. We value your input as it helps us identify areas for growth and enhancement. We hope you will consider giving us another opportunity to provide you with exceptional service and hospitality that we strive to deliver. Thank you once again for your feedback.

10/10 優異

Victoria

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 3 晚

6/10 一般

Tawnya

伴侶同遊
讚好:職員與服務和設施服務
The property was decent but the shower plumbing did not work well and only a trickle came out of the shower head. I reported it to the front desk but it didn’t get fixed during our stay.
於 2024 年 4 月住了 2 晚
Stacy 於 2024年5月10日的回應
Thank you for the favorable rating and review. We have notified our chief engineer of the issue with the shower issues you have brought to our attention, and the issue has since been fixed. We hope for the opportunity to welcome you back again in the future.

10/10 優異

Kim

讚好:整潔度、職員與服務、設施服務和住宿狀況
I found the staff exceptional. They really were extremely nice and helpful. The breakfast had a variety of options( especially egg ones), and couple of fruit choices too. I liked that there is a restaurant option on the property now too. The towels were great, shower had lots of water pressure and plenty of soap and shampoo. The bed was comfortable, but all four pillow were the "high" kind, at least two should have been a low fill pillow. The sheets were fine. The in room coffee makers for solo cups worked well, and was restocked every day. As I was arriving I was told there would be a $30 early checkin in fee. Check in is at 3:00 and it was 2:00, so I said I would wait. I will definitely stay in here the future if I find myself in the area.
於 2024 年 4 月住了 5 晚
Stacy 於 2024年5月10日的回應
Thank you Kim for the rating and review. We are pleased that you had a positive experience during your stay with us. We look forward to having you as our guest again some time.

10/10 優異

Jean Ismael

於 2024 年 4 月住了 1 晚
Stacy 於 2024年5月10日的回應
Thank you for choosing Sierra Suites Boutique Hotel!

10/10 優異

Cade

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
While the room wasn’t perfect, and had flaws of course, the experience and general feel of this hotel along with the staff was excellent. Great pricing and also a truly fantastic free breakfast.
於 2024 年 2 月住了 1 晚
Stacy 於 2024年5月10日的回應
Awesome! Thank you Cade for your honest and insightful rating and review. We are honored to have guests such as yourself. We look forward to serving you again in the future.

8/10 不錯

Ken

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The only issue I had was the air conditioning unit was very noisy.
於 2024 年 4 月住了 2 晚

8/10 不錯

David

多人同遊
讚好:整潔度和住宿狀況
Very quiet,clean, close to Ramsey Canyon. The room had refrigerator, microwave large TV and the bed was very comfortable. Reasonable priced. The breakfast was not good for these reasons: Bad tasting coffee and ran out really quickly, may have been old leftover, eggs were not replenished and were dry and cold. The other breakfast items were ok Decided not to have that breakfast the next day. The coffee in the room was good.
於 2024 年 4 月住了 2 晚

6/10 一般

Nancy

讚好:整潔度和職員與服務
Correct. Bien aménagé dans les espaces communs, propre mais la chambre était de base.
於 2024 年 4 月住了 1 晚

10/10 優異

Daniel

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Been staying here for year while working on base and its great how recently its been updated. Give everything a nice touch.
於 2024 年 4 月住了 2 晚
SM 於 2024年4月16日的回應
Thank you for the 5-star rating a positive review! We hope to have you as our guest again in the future!

10/10 優異

Edith

讚好:整潔度、職員與服務和住宿狀況
Habitaciones amplias espaciosas lugar cómodo para dormir
於 2024 年 4 月住了 2 晚
sm 於 2024年4月16日的回應
Gracias por la increíble calificación y amable reseña. ¡Esperamos verte nuevamente en el futuro!

8/10 不錯

Darryl

於 2024 年 4 月住了 1 晚

6/10 一般

Allan

讚好:整潔度和職員與服務
The property was nice and clean and was as advertised. Check in was easy and pleasant, the only issue was the shower diverter in the tub was not working properly, front desk was called and responded immediately. Nothing they could do... shower was but a trickle. Hotel is a little dated but clean and the staff was friendly.
於 2024 年 4 月住了 1 晚
SM 於 2024年4月16日的回應
Thank you for the review and favorable rating. We hope that during your next stay with us the shower works properly!

10/10 優異

William

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
An amazing experience. The property is beautiful and the staff are of the highest caliber. The decor is inspired. the whole experience was very calming.
於 2024 年 2 月住了 2 晚
SM 於 2024年4月16日的回應
We are so pleased to know that your stay with us was so awesome!! thank you for the rating and review of excellence.

8/10 不錯

Marvin

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Nice for the price, the hot tub seemed dirty so I avoided it, but staff and food was good. Shower head needed replaced as it seemed to have a mind of its own (cool to hot randomly), spraying in all directions but we figured it out.
於 2024 年 3 月住了 3 晚

10/10 優異

Vivian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

ALEXANDER MALCOLM (Ottawa)

讚好:整潔度和職員與服務
於 2024 年 3 月住了 14 晚

10/10 優異

Lorene

讚好:整潔度、職員與服務和住宿狀況
Nice place.
於 2024 年 3 月住了 2 晚

8/10 不錯

Miguel

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
My stay at this hotel was good. Staff was very helpful. The complementary breakfast was also good.
於 2024 年 3 月住了 7 晚

10/10 優異

Kirk

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great reception. Very nice property.
於 2024 年 3 月住了 1 晚

8/10 不錯

Janice (Maricopa)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚

8/10 不錯

Tracy (Sun Lakes)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was exceptional! Friendly, responsive. Hotel is a little older and rooms could use some sprucing up but it was very clean. Easy parking and the hotel was easy to find and convenient to major streets.
於 2024 年 3 月住了 3 晚

10/10 優異

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was nice that they had a restaurant on the property. The rooms were nice, clean and comfortable. The outside of the property seemed dated but they did have nice landscaping and decorations.
於 2024 年 3 月住了 1 晚
SM 於 2024年3月21日的回應
Thank you so much!

10/10 優異

Patricia

Staff were very friendly and helpful
於 2024 年 3 月住了 1 晚
SM 於 2024年3月21日的回應
Thank you so much for the rating and compliment!

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The bed qas a little stiff. The breakfast was ok but some of the food was over cooked and dry,the fruit was on point, waffles was good. But all in all it was a nice stay i will be back
於 2024 年 3 月住了 3 晚

10/10 優異

David

多人同遊
讚好:整潔度和職員與服務
We really enjoyed our stay, we wish the room was larger, but it fulfilled our needs. Breakfast was great, many choices, fresh food. We also in enjoyed the court yards
於 2024 年 3 月住了 2 晚

10/10 優異

Sarah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
staff was great and our stay was quiet and relaxing.
於 2024 年 3 月住了 1 晚

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
Continental breakfast was great. Room was a little tired looking but everything was clean!!
於 2024 年 3 月住了 1 晚

10/10 優異

Joey

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Ted

讚好:整潔度、職員與服務和住宿狀況
Nice large clean room. Nice courtyard with pool but the weather was too cool. Will be back.
於 2024 年 3 月住了 1 晚

8/10 不錯

Brianna

伴侶同遊, 寵物同遊
讚好:住宿狀況
I enjoyed how pet friendly this place was and the free yummy breakfast!
於 2024 年 3 月住了 3 晚

8/10 不錯

Edgar

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place was great and the breakfast was good. Overall would definitely stay here again. The only recommendation is with the breakfast (potatoes and sausage were kind of dry). Overall we will stay there again in the future. Thanks
於 2024 年 2 月住了 1 晚
Tino 於 2024年3月4日的回應
Thank you for your awesome review! We are so delighted to hear your stay was a great one, we do appreciate all feedback and will absolutely be relaying this information to our breakfast kitchen to ensure our breakfast is up to standard and exceeds expectations. Thank you very much and we hope to see you again soon!

8/10 不錯

Carol

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 2 月住了 2 晚
Tino 於 2024年3月4日的回應
Thank you so much for your great review! If there is anything we could improve to make this the perfect stay were more than glad to hear any suggestions. Thank you again and we hope to see you again soon!

10/10 優異

Calvin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was super nice. Property is unique and made for a fun stay
Tino 於 2024年3月4日的回應
Thank you so much for your great review, we strive for a fun, safe, and clean envirement for our guest and we are glad to hear we have met these standards for your stay. Were so glad to hear your stay was a great one and we hope to see you again!

10/10 優異

Ryan (Strawberry)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

8/10 不錯

Catie

讚好:住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

normand

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 2 月住了 1 晚

10/10 優異

RANDY

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
This property was quiet, safe and clean. The staff was very helpful and kind. Breakfast has something for every diet. We slept great.
於 2024 年 2 月住了 1 晚
SM 於 2024年2月17日的回應
Thank you for the 5-star rating an complimenting review. We look forward to having you as our guest again in the future!

6/10 一般

Jayne

多人同遊
讚好:整潔度和住宿狀況
Group stay
Our check-in took a very long time, clerk friendly but slow. The breakfast area was very cold, the clerk said they "forgot to turn on the heat" and it was 35 degrees outside. In one room, hairdryer didn't work but they did provide another. In another room, the toilet was not working properly.
於 2024 年 2 月住了 2 晚
sm 於 2024年2月17日的回應
We are disappointed to know that we did not exceed your expectations. We hope to get the opportunity again to have you as our guest. Thank you for yor rating and review.

10/10 優異

Boguslawa

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
SM 於 2024年2月17日的回應
Thank you for the 5-star rating! It is an honor to receive the highest star rating!!

10/10 優異

Frank

於 2024 年 1 月住了 1 晚
SM 於 2024年2月17日的回應
Thank you so much for this glowing 5-star rating!! We are honored to know that you had a great stay with us!!

10/10 優異

James

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay. Everything was to my liking. Staff was great. Will stay again.
於 2024 年 1 月住了 3 晚
SM 於 2024年2月17日的回應
Thank you James for the awesome rating and review. Our staff is dedicated. and we are happy to know it shows!!

10/10 優異

Paula

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Tino 於 2024年3月4日的回應
Thank you so much for your amazing review! We strive to please every guest coming in or going out of our hotel, so we were delighted to see your positive experience. Take care and we hope to see you again soon!

10/10 優異

jose

Excelente servicio
於 2024 年 2 月住了 2 晚
Tino 於 2024年3月4日的回應
Thank you so much for your awesome review! Were delighted to hear your stay with us was a good one and we hope to see you again soon, Gracias!

10/10 優異

Donna K

於 2024 年 1 月住了 1 晚
SM 於 2024年3月21日的回應
Excellent rating! Thank you!

10/10 優異

Holly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was super nice, respectful. Breakfast was better than a usual hotel breakfast. Rooms are clean. Was a Great stay and would go back!
於 2024 年 1 月住了 3 晚

10/10 優異

Maria

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Nice and very kind employees.
於 2024 年 1 月住了 1 晚