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索菲尼汽車旅館的評價

3 out of 5
索菲尼汽車旅館
Otres Village, Sihanoukville

評價

7.4

不錯

10 分評分，優異；20 則評價中有 3 則" "
8 分評分，不錯；20 則評價中有 11 則" "
6 分評分，一般；20 則評價中有 3 則" "
4 分評分，欠佳；20 則評價中有 2 則" "
2 分評分，很差；20 則評價中有 1 則" "

8.6/10 

整潔度

8.2/10 

職員與服務

8.0/10 

住宿狀況

評價

2/10 很差

Douglas

不滿：職員與服務
Hell on Earth!
Stay away! Chinese development has ruined the pristine white sand beaches and the lives of the Cambodians.I couldn’t breathe at night because of the dust and pollution in the air. The tuk-tuk driver could not find the location of the hotel because of torn up streets everywhere. The city is a hell hole with thousands and thousands of Chinese workers and tourists that are rude and treat the Cambodians poorly. Unfinished hotels and Chinese casinos with garbage all over makes this the worst place I’ve ever visited in my life and I’m 70 years old. Don’t stay a night. Stop there on your way to a Cambodian island only.
於 2019 年 12 月住了 2 晚

8/10 不錯

Gianmarco

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Esperienza super!
Ho soggiornato in questo hotel non appena arrivato a Siem Reap dopo 14 ore di volo, il personale gentilissimo mi ha fatto trovare la camera pronta immediatamente nonostante fossero le 11.30 di mattina, inoltre, dopp aver fatto il checkout alle 4.30 del mattino per andare all'Angkor Wat, sono rientrato e mi hanno dato un'altra camera per riposarmi qualche oretta senza chiedermi nessun extra . Da lì si può facilmentr raggiungere a piedi la zona con bar ristoranti locali vari e il mercatino molto interessante a fianco della pub street. C'era l'acqua calda e il letto comodissimo e pulito mi ha permesso di recuperare tutte le forze smarrite durante il viaggio. Consiglio a tutti i tipi di viaggiatori
於 2019 年 12 月住了 1 晚
Femi 於 2020年1月9日的回應
Hi Douglas, this platform is for you to rate your stay and experience at the hotel, not the development going in the city or the people you came across in the city. You could voice your unhappiness/frustration about the on-going development/construction elsewhere. It’s not appropriate that you have to voice your frustration about the city on our property’s review platform Thanks.

4/10 欠佳

SATOSHI

於 2019 年 11 月住了 9 晚

8/10 不錯

Jean-Francois

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sofinny Sihanoukville
Endroit pour aller à Otres Beach pour les autres plages c'est un peu loin il faut prendre taxi ou tuk tuk ou motor bike ou l'option la moins onéreuse location de motor bike. Heureuse surprise de coucher sur un matelas en mousse mémoire. Beau grand lit, AC fonctionne bien chambre de bain petit. Restaurant qui porte le même nom que l'hôtel qui une délicieuse cuisine à coût abordable. Petite piscine à 3 mètres de la chambre. Possibilité d'avoir une serviette pour aller à la plage.
於 2019 年 3 月住了 3 晚
Femi 於 2019年4月4日的回應
Many thanks for the feedback.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Construction everywhere making for a dusty dirty stay. This coupled with trash laying around on most roads made my stay uncomfortable.
於 2019 年 3 月住了 8 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sihanoukville is very busy, dirty with lots of construction in progress. The Sofinny is located in the Otres beach area. Short walk to the beach. Has a small but adequate pool which is a great bonus feature. Good value for your money
於 2019 年 2 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
Clean and quiet and affordable. Has a nice pool and staff were friendly
於 2019 年 2 月住了 1 晚

4/10 欠佳

真實旅客

不滿：職員與服務
Poor service and lots of noise - won't return.
Room not bad with basic amenities (air-conditioning, clean bed/towels) but due to being right next to a casino as well as having cleaning staff that seemed to think appropriate to bang on your door every morning at 7/8am, not listening when asking to clean the room and no double glazing/solid doors the noise every evening/morning made sleeping and relaxing difficult. Will not return for this reason. Strange on-site staff members meant a lot of talking but little service didn't feel very welcomed. Won't be returning.
於 2019 年 2 月住了 3 晚
Femi 於 2019年2月9日的回應
Dear Guest, We appreciate your review but we noticed that your statement are exaggerated. 1. Our cleaning staff don’t start work until 8am 2. They do external areas first and start cleaning rooms only from 10am. 3. Our staff relates courteously with every guest and we are sorry that you’re made to feel unwelcome. Thank you!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good small hotel in bad Otres
This motel/hotel itself was okay but the surrounding area of Otres has nowadays become bad and dirty in the middle of chinese building work sites (casinos or whatever). :(
於 2019 年 1 月住了 2 晚

8/10 不錯

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A good room in an average setting.
於 2019 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A comfortable roo. In a less th6ideal setting
A good quality, clean and comfortable room. At ground level faces a narrow lane that is not very attractive. The pool is tiny and not really a useable amenity. Sadly , Otres is being bought up by Chinese casino developers. Local businesses are closing and the town is one big construction zone.
於 2019 年 1 月住了 1 晚

10/10 優異

Nils

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bra ställe att på på
Vi stanna här i 2 nätter det var riktigt bra placerat Hotel/motel. Det är nära alla restauranger och tar ca 5 min att gå till beachen. Väldigt trevlig ägare och hela bygget var nyrenoverat. Vår AC funka inte första dagen men vi sa till ägaren och han ringde några som fixa det på studs. Märks verkligen att han bryr sig om stället och tar hand om det.
於 2018 年 11 月住了 2 晚
Femi 於 2018年11月26日的回應
Dear Nils, many thanks for the positive feedback.We take all feedback (positive and negative) seriously and learn from them to improve the quality of our services. We strive to make our guest comfortable and attend to issues promptly. Many thanks once again and hope to host you again in future.

10/10 優異

sylvie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Juste parfait!!!
Un coin tranquille loin du bruit du centre ville... chambre spacieuse... salle de bain spacieuse... toilettes separé de la salle de bain ce qui fait un petit plus... tout le confort disponible avec ecran plat sur lequel vous pouvez relier des clés usb ou disque dur externe afin de regarder vos film ou photo si l'envie vous en dit... bouilloire... mini frigo... petite terrasse ou balcon fort bien agencé... et bien sur personnel et patron trés sympa et a l'écoute que demandé de plus... Nous y avons un trés bon séjour
於 2018 年 5 月住了 1 晚
Femi 於 2018年6月16日的回應
Thanks Sylvie for your kind compliments. We strive to be your "home away from home". It's pleasant to know that you enjoyed your stay with us, and we look to welcome you back again soon! Regards, Femi

6/10 一般

zanaka (usa)

讚好：整潔度和職員與服務
Not close to the beach
This hotel is clean but it’s not close to the beach as show in Facebook page. The owner is a nice guy only speaks English.
於 2018 年 5 月住了 1 晚
Femi 於 2018年6月20日的回應
Many thanks for the feedback!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Femi West 於 2018年5月23日的回應
Many thanks!

10/10 優異

britt

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hyggeligt lille sted dejlig rene rum
Dejligt lille sted og en fantastisk hjaelpsom og venlig ejer rigtig hyggeligt, Kommrr igen
Femi West 於 2018年4月7日的回應
Many thanks for your feedback Britt. This little place is expanding, we are adding more rooms and a swimming pool, to make stays of our valuable customers like yours, a memorable experience. We look forward to welcome you back again soon!

6/10 一般

joachim

Allt ok förutom madrasserna i sängen
於 2018 年 2 月住了 5 晚
Femi 於 2018年2月13日的回應
Thanks for your feedback. We have taken necessary steps to replace the mattress. Thank you!

8/10 不錯

Mary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great night's sleep.
We only stayed here one night as it is outside our budget for this holiday but we are glad we did fir a bit of luxury. The room and bathroom are both spacious and clean. The bed is extra large and extremely comfortable. The satellite tv and wifi both work very well. the owner and his brother who works in the Sofinny restaurant are very friendly. They also own Number 7 restaurant across the street. We went for dinner the food was reasonably priced and tasted great.
於 2017 年 11 月住了 1 晚
Dear Mary, Thanks for your positive review. We are glad that you enjoyed your stay with us. We hope to welcome and serve you again soon! Best Regards, Mgt

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
spacious room
big room and big bathroom

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
不滿：客房舒適度
Per quanto il personale abbia tentato di dimostrarsi volenteroso, non è riuscito a risolvere un problema con l'acqua corrente, che è mancata per 48 ore... non so dire se sia stato un caso sfortunato e se possa ricapitare, ma ha reso il soggiorno decisamente meno piacevole di quello che poteva essere. La posizione della struttura è comoda per la spiaggia di Otres Beach. Spero che riescano ad organizzarsi al meglio, perché sono stati comunque molto cortesi.