室外泳池;躺椅

新加坡諾維娜萬怡酒店的評價

4 out of 5
新加坡諾維娜萬怡酒店
99 Irrawaddy Road, Singapore

評價

9.0

卓越

10 分評分,優異;270 則評價中有 157 則" "
8 分評分,不錯;270 則評價中有 85 則" "
6 分評分,一般;270 則評價中有 14 則" "
4 分評分,欠佳;270 則評價中有 10 則" "
2 分評分,很差;270 則評價中有 4 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Ching Hay

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Staff are friendly
於 2023 年 11 月住了 7 晚
Courtyard Singapore Novena Management 於 2024年1月2日的回應
Dear Ching Hay,Thank you for your positive rating. We take pride in staff service, and are pleased to know that we have met your expectations.It would be our pleasure to welcome you back for another excellent stay.Warm Regards,Courtyard Singapore Novena Management

10/10 優異

Wing Kwan Lilian

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Courtyard Singapore Managment 於 2023年10月24日的回應
Dear Lilian,Thank you for giving us a 10/10 rating. We are delighted that you thoroughly enjoyed your stay with us.It would be our pleasure to welcome you back to our hotel whenever you visit our island-city.Warm Regards,Courtyard Singapore Managment

10/10 優異

YI YING

於 2023 年 5 月住了 15 晚
Courtyard Singapore Novena Management 於 2023年6月22日的回應
Dear Yi Ning,Thank you for choosing Courtyard Singapore. We are delighted that you have given us a 10/10 score. We hope to welcome you back in the near future for another excellent stay.Warm Regards,Courtyard Singapore Novena Management

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 2 晚
Courtyard by Marriott Singapore Novena Team 於 2020年2月11日的回應
Dear Sir/Mdm, Thank you for staying with us at Courtyard by Marriott Singapore Novena. We hope you had a pleasant stay with us and hope to see you soon. Cheers,

8/10 不錯

真實旅客

家人同遊, 伴侶同遊, 多人同遊
讚好:職員與服務和設施服務
酒店光猛,唯廁所燈光較為暗,酒店清潔職員沒有經常替換日用品和床鋪,但大堂職員樂於回答,地點非常方便。
於 2019 年 12 月住了 3 晚
Andrew Lee Executive Assistant Manager – Rooms 於 2019年12月30日的回應
Dear Sir/ Mdm, Greetings from Courtyard by Marriott Singapore Novena. We are happy to hear that you found our front desk associates friendly and our hotel's location convenient. Regarding your concern on bed linens, with Marriott's refreshing solutions for a sustainable planet, our practice is to refresh bed linens every third day of your stay, but we will be glad to change them more frequently upon request. Thank you again for sharing your review with us and we hope to welcome you back again soon. Best Regards,

10/10 優異

Hoi kin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Alster Wong, Marketing Communication Executive 於 2019年9月24日的回應
Dear Sir/Mdm, Thank you for taking the time to drop us a positive review. We hope you had a wonderful stay with us and hope to see you back here again soon Best Regards

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Staffs are very kind and provide good service for us. We are very enjoy to stay here. Hotel is next to MRT station and very convenience.
於 2019 年 7 月住了 11 晚
Alster Wong, Marketing Communication Executive 於 2019年8月13日的回應
Dear Sir/Madam, Thank you for staying with us at Courtyard by Marriott Singapore Novena. We are humbled by your positive feedback on our service and your stay experience. We hope to see you again on your next visit to Singapore. Best Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Quality hotel with impressive location
Good location and quality services overall, despite of the room size was small !
於 2019 年 6 月住了 3 晚
Alster Wong, Marketing Communications Executive 於 2019年7月4日的回應
Dear Sir/Mdm, Thank you for staying with us at Courtyard by Marriott Singapore Novena! We are pleased to hear that you enjoyed your stay here with the good location and services. We hope to see you again! Best Regards

10/10 優異

Chen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
乾淨整潔,服務親切,交通方便。
於 2019 年 6 月住了 1 晚
Alster Wong - Marketing Communications Executive 於 2019年6月19日的回應
Dear Chen, Thank you for staying with us at Courtyard by Marriott Singapore Novena. We are happy to receive your positive feedback on the upkeep, service and convenience of the hotel. We hope to see you here again on your next stay. Best Regards

8/10 不錯

Xin

讚好:整潔度、職員與服務和客房舒適度
Nice location and the decoration is quite new. but Hotel room is tooooo small, Singapore standard. The pool view is nice, but yet still too small. No business lounge in this hotel.
於 2019 年 6 月住了 1 晚
Alster Wong, Marketing Communications Executive 於 2019年6月12日的回應
Dear Sir/ Mdm, Thank you for staying with us at Courtyard by Marriott Singapore Novena. We are happy that you found our hotel at a convenient location, with it being situated beside 3 malls and directly above Novena MRT station. We are sorry that you found our rooms small, however they are functionally designed with floor to ceiling windows featuring spectacular views of the city. We hope you will consider staying with us in the future and thank you again for dropping us a review. Best Regards

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location and the staffs are nice and helpful!!
於 2019 年 5 月住了 3 晚
Venkataraman Gunasellan 於 2019年5月16日的回應
Dear Sir/Madam, Thank you for taking the time to give us a 5-star review and we are glad to hear that your stay was enjoyable, including our friendly associates' service. Our hotel is located close to Novena Train Station and two shopping malls, giving guest endless option dine and explore. Thank you and we hope to host you again! Regards, Venkataraman Gunasellan

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒的飯店
很棒的飯店,員工都很親切。頂樓的泳池雖然不大,但景色很棒。以後有機會會在回來住。
於 2019 年 2 月住了 3 晚
Venkataraman Gunasellan 於 2019年3月12日的回應
Dear Sir/Madam, Thank you for taking the time to write this review and we are glad to hear that you enjoyed your stay. We endeavor to provide the highest level of hospitality to all our guests at all times and good to know that our associates provided excellent service to you. We hope to host you again! Regards, Venkataraman Gunasellan, Digital Marketing Executive

10/10 優異

Steven

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect hotel and location
於 2019 年 2 月住了 3 晚
Venkataraman Gunasellan 於 2019年3月4日的回應
Dear Steven, Thank you for taking the time to give us a 10-star rating and choosing Courtyard by Marriott Singapore Novena as your stay. Our location allows easy access to various malls such as Square2 and Velocity, and we are a stone's throw away from Orchard Road - Singapore's famous shopping street. All our rooms are on high levels, ensuring you a picturesque view of the city and our room sizes are functionally designed to maximize the space of the room. We look forward to welcoming you back very soon. Regards, Venkataraman Gunasellan, Digital Marketing Executive

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
酒店設施很新, 房間大, 景觀好, 地點方便, Novena MRT站出來就是酒店. 附近有大型商場, 多食店選擇
於 2019 年 2 月住了 4 晚
Marketing Communications Manager 於 2019年2月22日的回應
Thank you very much for your kind review on us! We are glad you enjoy the centralised location of our hotel. Our hotel is located strategically above an MRT station near the middle of Singapore, making it a convenient location to access the City Centre, Orchard Road and other parts of Singapore include Changi International Airport. We hope to see you soon again in the near future!

4/10 欠佳

真實旅客

多人同遊
讚好:整潔度
不滿:住宿狀況
被安排到的雙人房隔音狀況非常糟,可以清楚聽見隔壁房一般說話音量的所有對話;每日該補的日用品也都沒補齊
於 2019 年 2 月住了 1 晚
Venkataraman Gunasellan 於 2019年2月18日的回應
Dear Sir/Madam, Thank you for taking the time to write this review as it serves as opportunities to improve in the future. We are sorry to hear about your experience as providing the highest level of hospitality is our number one priority. We will definitely look into this. Thank you and we hope to host you again soon! Regards, Venkataraman Gunasellan, Digital Marketing Executive

4/10 欠佳

真實旅客

多人同遊
讚好:整潔度
不滿:住宿狀況
房間隔音狀況極為不佳
於 2019 年 2 月住了 3 晚
Venkataraman Gunasellan 於 2019年2月13日的回應
Dear Sir/Madam, Thank you for taking the time to write this review and we are sorry to hear about your experience. This is not typical of our service levels, as we endeavour to manage each and every guest issue and bring it to a proper resolution. We look forward to the chance to welcome you back in the near future. Regards, Venkataraman Gunasellan, Digital Marketing Executive

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
Hotel is new. Location is good
First time having special experience in the last room in corridor. Changed room to settle.
於 2018 年 11 月住了 3 晚
Venkataraman Gunasellan 於 2018年11月19日的回應
Dear Sir/Madam, Thank you for choosing Courtyard by Marriott Singapore Novena as your stay. We are pleased to hear that you found the location convenient. Our location allows easy access to various malls such as Square2 and Velocity, and we are are a stone's throw away from Orchard Road - Singapore's famous shopping street. We hope to see you again! Regards, Venkataraman Gunasellan, Digital Marketing Executive

8/10 不錯

Chia Huang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Elegant new hotel
Nice new hotel, nearby shopping mall and MRT ,very convenient
於 2018 年 6 月住了 4 晚
Venkataraman Gunasellan 於 2018年10月15日的回應
Dear Chia Huang, Thank you for choosing Courtyard by Marriott Singapore Novena as your stay. We are pleased to hear that you found the location convenient. We're located close to the Novena Train Station and two shopping malls, giving guests endless options to dine and explore. Not to mention, we are two MRT stops away from the famous shopping belt of Singapore - Orchard Road. Thank you and we hope to see you again! Regards, Venkataraman Gunasellan, Digital Marketing Executive

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel, nice stay
Super nice hotel, nice, new and clean room and facilities, nice view and staff! Many restaurants, bars and shopping malls around, near to subway, overall is great!!!!! Definitely will stay there next time.
於 2018 年 7 月住了 4 晚
Venkataraman Gunasellan 於 2018年9月27日的回應
Dear Sir/Madam, Thank you for choosing Courtyard by Marriott Novena Singapore as your stay. We are glad you enjoyed the room and the view. All our rooms are located on high floors, so you can ensure that you will get panoramic views of the city. Thank you and we hope to see you again! Regards, Venkataraman Gunasellan, Digital Marketing Executive

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
隔壁就是地鐵站,地點很方便。 泳池景色很美,白天晚上都非常舒適,人員也都很親切。 缺點就是房間小了點,但隔音很好
於 2018 年 8 月住了 3 晚
Venkataraman Gunasellan 於 2018年8月16日的回應
Dear Sir/Madam, Thank you for choosing Courtyard by Marriott Singapore Novena as your stay. We are happy to hear that you enjoyed the infinity pool with views of the city. We're located close to the Novena Train Station and major shopping mall and its wonderful to hear that you found the location convenient. We hope to see you again soon! Regards, Venkataraman Gunasellan, Digital Marketing Executive

10/10 優異

fattyminmin (台灣)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
美麗的城市風景
Lobby在22樓我住的房間在26樓~ 從高樓看下去整個風景很完美,服務人員的態度都很親切, 新加坡大多數的人都是說英文,對於我這個英文不好的人來說, 他們服務我時卻很有耐心,下次去新加坡還是混選擇這間飯店。
於 2018 年 7 月住了 3 晚
Venkataraman Gunasellan 於 2018年8月8日的回應
Dear Fattyminmin, Thank you for choosing to stay with Courtyard by Marriott Singapore Novena. We are glad that you enjoyed your stay and we hope to see you again soon! Regards, Venkataraman Gunasellan, Digital Marketing Executive

10/10 優異

CHI FAI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地點方便,房間整潔
酒店距離諾維娜MRT幾分鐘,附近商場食肆林立,酒店位置方便。登記櫃枱在二十二樓,酒店有游泳池和健身室在三十三樓。房間衛生情況優良,下次再到新加坡亦會再入住。
於 2018 年 7 月住了 3 晚
Venkataraman Gunasellan 於 2018年8月2日的回應
Dear Chi Fai, Thank you for choosing Courtyard by Marriott Singapore Novena and we are glad you enjoyed your stay. We hope to see you again. Regards, Venkataraman Gunasellan, Digital Marketing Executive

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Near MRT
Near MTR, Near shopping mall, Wide range of food, nice staff in hotel
於 2018 年 7 月住了 4 晚
Venkataraman G, Digital Communications Executive 於 2018年7月23日的回應
Hello, Thank you for staying with us and we are pleased to hear that you enjoyed your stay at Courtyard by Marriott Singapore Novena. We hope to see you again.

10/10 優異

T (Taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay
Tiny drawbacks are the slightly less well equipped amenity. Eg. towels are slightly smaller than I’ve expected(of course it works just as well). No shaving blade and hairdryer seems to not connect very well. The pool is wonderful, like the gym enough(only some cardio equipment, not much weight training stuff available) Room and bed are so comfy, many food places and so close to MRT. will definitely come back.
於 2018 年 6 月住了 1 晚
Stephanie Tang, Marketing Communications Manager 於 2018年6月25日的回應
Dear Sir Thank you very much for your kind feedback to us! We have taken note of the shortcomings and we certainly improve. We hope to see you again in the near future!

6/10 一般

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
Overall staff are fairly friendly and professional. When we first entered the room, it had this rotting smell. It wasn't very strong, but we could tell the differences everyday we went back to the room. The worst part of the trip was that housekeeping kept on missing something every night. Starting from second night, we were missing tooth brushes. Not because we needed to change tooth brushes so often but the tooth paste was small, so we needed to open new packages for them. However we weren't given. Then third night, we weren't given the shower carpet and the curtain stick was broken when we went back. Nothing was majorly disappointing but it's all the little things that added up made it wasn't the most enjoyable.
於 2018 年 6 月住了 4 晚
Stephanie Tang, Marketing Communications Manager 於 2018年6月25日的回應
Dear valued guest, Your feedback is very much appreciated. We are sorry about your unpleasant experience and have already informed the relevant departments. They are currently investigating the situation. Please be assured that the management takes all guests feedback very seriously and we have been constantly reviewing our procedures in order to give our guests a better experience with us. Regards, Stephanie Tang | Marketing Communications Manager

8/10 不錯

Jenny (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The location is very convenient.
於 2018 年 6 月住了 3 晚
Stephanie Tang, Marketing Communications Manager 於 2018年6月25日的回應
Hello! Thank you very much for your kind review. We look forward to having you here in the hotel again!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent Hotel! Best Service!
Excellent staff with the best service i experienced in Singapore. Room is clean and tidy with an excellent view of Singapore. Definitely worth staying and i will choose this hotel should i go to Singapore. Only comment is the size of the rubbish bin which is too small, making it a little bit messy around the corner. The TV lost signal during our stay for 30 minutes. Staff was helpful fixing the problem.
於 2018 年 5 月住了 1 晚
Casey 於 2018年6月13日的回應
Dear Guest, Thanks for staying with us and writing this review. We glad enjoyed the cleaniness of the room and the view. We apologise for the TV issues, rest assured that we will do our best to ensure this does not happen in the future. We look forward to seeing you again. Kind Regards, Casey Tan, Digital Marketing Executive, on behalf of, Jeevan Prakash, Director of Operations

8/10 不錯

zi qi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
性价比高
员工友善,酒店位置很好,交通方便
Casey Tan 於 2018年5月3日的回應
Dear Zi Qi, Thank you for choosing to stay with us, we're glad you enjoyed the service rendered along with our convenient location. We hope to see you in the future. Kind Regards, Casey Tan, Digital Marketing Executive, on behalf of, Jeevan Prakash, Director of Operations

8/10 不錯

Wong

讚好:整潔度和客房舒適度
於 2017 年 12 月住了 2 晚
Casey Tan 於 2018年2月5日的回應
Dear Guest, Thank you for your stay with us and your rating. We hope to see you again soon. Regards, Casey Tan, Digital Marketing Executive, on behalf of, Jeevan Prakash, Director of Operations

8/10 不錯

Gundhard

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Frühstück war gut, Personal freundlich, Hotel beginnt im 22 Stock (Empfang, Frühstück) Zimmer sauber, Bad sauber. Rooftop Pool ausreichend. Tageszimmer für späte Abreisen verfügbar. 2 Personen für 185,- SGD. MRT gut erreichbar, ca. 2 Minuten Wegzeit. Breakfast good, staff friendly, hotel starts on the 22nd floor (reception, breakfast room) clean, bathroom clean Rooftop, pool sufficient. Day room available for late departures. 2 people for 185 SGD. MRT easily accessible, about 2 minutes walk.
於 2024 年 4 月住了 4 晚
Courtyard Singapore Management 於 2024年4月8日的回應
Dear Gundhard,We are delighted that you enjoyed our convenient location and sumptuous breakfast. Thank you for affirming our staff for their friendliness and diligent upkeep of the hotel.It would be our pleasure to host you again, whenever your travels beckon you to our tropical city.Warm Regards,Courtyard Singapore Management

10/10 優異

Erick

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚
Courtyard Singapore Management 於 2024年4月8日的回應
Dear Erick,We are glad that you had a 5/5 experience during your stay. It would be our pleasure to host you again in the near future.Warm Regards,Courtyard Singapore Management

10/10 優異

Natarajan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Closer to MRT, near to many tourist attractions even by local cabs ..
於 2024 年 3 月住了 2 晚
Courtyard Singapore Management 於 2024年3月19日的回應
Dear Natarajan,Thank you for choosing Courtyard Singapore. We are pleased to know that you enjoyed your stay, especially with regard to our convenient location.It would be our pleasure to host you again in the near future, whenever your travels beckon you to our tropical metropolis.Warm Regards,Courtyard Singapore Management

2/10 很差

Christian

不滿:整潔度、職員與服務和住宿狀況
Overly priced. Terrible breakfast. Lazy reception service. Room key doesn't function in the elevator no matter how many times they provided a new card. Gym photo on the website is completely misleading - it is tiny with old machines no free weights. No sauna no spa. Waste of money.
於 2024 年 3 月住了 3 晚
Courtyard Singapore Management 於 2024年3月18日的回應
Dear Christian,Due to Taylor Swift's concert, room rates were surging throughout Singapore, overlapping with your stay. We are sorry that we did not deliver on the expected value based on the price you had paid.For wellness facilities including sauna and spa, we recommend brands like W Hotels and JW Marriott. We hope that you will have a more satisfying wellness experience with those Marriott portfolio brands.Warm Regards,Courtyard Singapore Management

10/10 優異

Miles

於 2024 年 1 月住了 1 晚
Courtyard Singapore Management 於 2024年2月5日的回應
Dear Miles,Thank you for your 10/10 rating. We are pleased to know that your stay experience was a satisfactory one.It would be our pleasure to host you again the near future.Warm Regards,Courtyard Singapore Management

10/10 優異

Yiu Ki Ronald

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room is spacious, extremely clean and comfortable. View is good. Staff are nice and helpful, we pay extra to include breakfast through expedia booking, but when we arrived we were told breakfast not include, thanks for staff solving. Recommend. Shopping and dining are so convenient, many choices of food. Good location.
於 2024 年 1 月住了 9 晚
Courtyard Singapore Management 於 2024年1月25日的回應
Dear Ronald,Thank you for taking the time to pen this thoughtful review.At Courtyard Singapore, we are always happy to assist you with your needs. We are pleased to know that the breakfast issue was resolved to your satisfaction.We are likewise delighted that you enjoyed the room, location, and panoramic views. It would be our pleasure to welcome you back to our hotel in the near future for another excellent stay.Warm Regards,Courtyard Singapore Management

6/10 一般

MONICA

讚好:職員與服務
不滿:住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Courtyard Singapore Management 於 2024年1月9日的回應
Dear Monica,Thank you for choosing Courtyard Singapore.It would be our pleasure to welcome you back for an improved stay experience.Warm Regards,Courtyard Singapore Management

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚
Courtyard Singapore Management 於 2024年1月9日的回應
Dear Valued Guest,Thank you for giving us a positive rating. We are delighted that you had a pleasant stay with us.We look forward to hosting you again at our hotel.Warm Regards,Courtyard Singapore Management

10/10 優異

Trevor

於 2023 年 12 月住了 2 晚
Courtyard Singapore Management 於 2024年1月10日的回應
Dear Trevor,Thank you for giving us a 5/5 rating. We are glad that you enjoyed your stay with us.We look forward to having the pleasure of hosting you in the near future for another excellent stay.Warm Regards,Courtyard Singapore Management

8/10 不錯

Youngseok

於 2023 年 12 月住了 6 晚
Courtyard Singapore Novena Management 於 2024年1月2日的回應
Dear Youngseok,Thank you for leaving us a positive rating. We are delighted that you had an enjoyable stay with us.We hope to welcome you back in the near future.Warm Regards,Courtyard Singapore Novena Management

6/10 一般

真實旅客

家人同遊
The hotel did not have much options for Vegetarian / Indian food. So if you are someone who is pure veg and wishes to have Indian food once in a while, hotel would not be a good option. Also the room we booked was a premium room. Although it was a decent compact room, but surprisingly it did not have a chair/stool - which ladies prefer to have in case they need to put on cosmetics.
於 2023 年 11 月住了 4 晚
Courtyard Singapore Novena Management 於 2024年1月5日的回應
Dear Anonymous,Thank you for your feedback. We are sorry that the food and furnishings did not meet your needs. Our hotel will continue striving to be welcoming for all guests.Warm Regards,Courtyard Singapore Novena Management

8/10 不錯

Peter

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚
Courtyard Singapore Novena Management 於 2023年12月7日的回應
Dear Peter,Thank you for giving us a positive rating. It pleases us to know that you enjoyed your stay at our hotel.It would be our pleasure to welcome you back for another pleasant stay.Warm Regards,Courtyard Singapore Novena Management

10/10 優異

Raul

於 2023 年 10 月住了 4 晚
Courtyard Singapore Management 於 2023年11月6日的回應
Dear Raul,Thank you for your 10/10 rating. It is our delight to make your stay a wonderful experience.We hope to welcome you back in the near future, whenever you visit our island-city.Warm Regards,Courtyard Singapore Management

10/10 優異

Denis

於 2023 年 10 月住了 2 晚
Courtyard Singapore Management 於 2023年10月18日的回應
Dear Denis,Thank you for choosing Courtyard Singapore. We are delighted that you had a 10/10 experience during your stay.It would be our pleasure to welcome you back to our hotel, whenever you return to our tropical metropolis.Warm Regards,Courtyard Singapore Management

10/10 優異

MONICA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Muy bueno
Todo increíble, muy buen desayuno y la ducha es fantástica la presión del agua. Ubicado cerca de transporte público y comercios. Linda vista.
於 2023 年 9 月住了 1 晚
Courtyard Singapore Management 於 2023年10月3日的回應
Dear Monica,Thank you for your glowing review. We are delighted that you had an amazing stay at our hotel.It would be our pleasure to welcome you back in the near future for another excellent stay experience.Warm Regards,Courtyard Singapore Management

8/10 不錯

Charlotte

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
As expected - not uncomfortable but vegan-hostile
Pleasant enough. Disappointing there was no plant based milk for coffee or breakfast cereal and the coffee was that machine stuff. Happily I found a Starbucks only a five minute walk away and also a supermarket. Hotel had very little on the menu for a vegan.
於 2023 年 9 月住了 3 晚
Courtyard Singapore Management 於 2023年10月3日的回應
Dear Charlotte,Thank you for your review.We are sorry for falling short of your expectations. On your return stay, our staff will be happy to point out the soy milk available on our buffet counter daily. It would also be our pleasure to customise dishes and beverages that will suit your needs.We hope to be able to host you again for a renewed experience.Warm Regards,Courtyard Singapore Management

10/10 優異

Meng Le

於 2023 年 9 月住了 6 晚
Courtyard Singapore Management 於 2023年9月20日的回應
Dear Meng Le,Thank you for your stamp of approval and recognition. It is our pleasure to make your stay in Singapore a comfortable experience.We hope to host you again in the near future whenever you are in town.Warm Regards,Courtyard Singapore Management

10/10 優異

Joshua

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Absolute perfection
於 2023 年 9 月住了 9 晚
Courtyard Singapore Novena Management 於 2023年9月19日的回應
Dear Joshua,Thank you for your stamp of approval and recognition. We are delighted that you thoroughly enjoyed your stay with us. It would be our pleasure to welcome you back in the near future for another amazing experience.Warm Regards,Courtyard Singapore Novena Management

4/10 欠佳

YANG

於 2023 年 8 月住了 1 晚
Courtyard Singapore Management 於 2023年9月11日的回應
Dear YANG,We are sorry for falling short of your expectations. We would like to hear from you about your experience. If you are willing to spare us some time, please write to us via private message.Warm Regards,Courtyard Singapore Management

8/10 不錯

Oam (Kearny)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Love the location, breakfast, rooms a bit small but comfortable. Our checkin staff was not too friendly and helpful but the other staff members were extremely courteous and helpful!
於 2023 年 8 月住了 4 晚
Courtyard Singapore Novena Management 於 2023年8月23日的回應
Dear Oam,We are delighted that you enjoyed the location, breakfast, and use of space in your room.At Courtyard Singapore, we pride ourselves in giving our guests a warm welcome. We are sorry that we fell short of that expectation during your check-in journey. On the other hand, we would like to thank you for affirming the other staff members for their hospitable spirit.We hope to welcome you back to our hotel in the near future, whenever you are in town.Warm Regards,Courtyard Singapore Novena Management

10/10 優異

ERIC

於 2023 年 8 月住了 8 晚
Courtyard Singapore Management 於 2023年8月22日的回應
Dear ERIC,Thank you for choosing Courtyard Singapore. We are pleased to know that you had an amazing stay.It would be our pleasure to welcome you back in the near future whenever you are in town.Warm Regards,Courtyard Singapore Management