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飛龍酒店 - 海景的評價

2 out of 5
飛龍酒店 - 海景
432 Pasir Panjang Road, Singapore

評價

6.2
10 分評分，優異；91 則評價中有 9 則" "
8 分評分，不錯；91 則評價中有 28 則" "
6 分評分，一般；91 則評價中有 27 則" "
4 分評分，欠佳；91 則評價中有 16 則" "
2 分評分，很差；91 則評價中有 11 則" "

7.0/10 

整潔度

7.0/10 

職員與服務

6.0/10 

設施服務

6.4/10 

住宿狀況

6.8/10 

環保程度

評價

6/10 一般

Yuwei

於 2022 年 9 月住了 26 晚
Roland 於 2022年11月8日的回應
Dear Yuwei ,Thank you for choosing our hotel as your preferred accommodation choice . We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

2/10 很差

YiHeng

於 2022 年 9 月住了 3 晚

8/10 不錯

MEI-LIN

讚好：職員與服務
櫃檯人員態度溫和 可能是因為只有2星級空間不大 沒有特別好或不好 優點:旁邊有便利商店及約6家餐廳可選擇,對面有巴士站
於 2019 年 9 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度
适合国大附近的住宿
房间确实很小，但考虑NUS附近并没有什么选择，也就算了。房间清洁还行，但走廊一直有一股消毒剂的气味。附近就有bus总站和一溜吃东西的地方还有cheers便利店，对于需要在国大附近住宿的人来说还算可以。如果不需要国大的话，市中心稍微贵一点的价格能够住到更好的酒店（或者便宜一点的价格能住到青旅）。
於 2019 年 7 月住了 2 晚

4/10 欠佳

leonlxy

不滿：整潔度、職員與服務和客房舒適度
位置优越但客房空间较小
酒店的房间超级小，大概也就6平方米，放下一张床和一张桌，几乎没有下脚的地方，走路都要贴着墙走。隔音效果一般

8/10 不錯

escarlet

讚好：整潔度、職員與服務和住宿狀況
All is good
於 2024 年 4 月住了 1 晚
Roland 於 2024年4月18日的回應
Dear escarlet,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our warm hospitality. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

8/10 不錯

escarlet

Staff are good and helping
於 2024 年 4 月住了 2 晚
Roland 於 2024年4月18日的回應
Dear escarlet,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our warm hospitality. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

10/10 優異

Jenny

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service although the room is small
於 2023 年 12 月住了 25 晚
Roland 於 2024年2月12日的回應
Dear Jenny,Thank you for leaving a five star review and compliments for our lovely hospitality team. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

6/10 一般

Robert (Seattle)

伴侶同遊
Nice stay at an affordable rate.
於 2024 年 1 月住了 3 晚

8/10 不錯

Chung Kan

讚好：整潔度、職員與服務和住宿狀況
It is located at the west end and need to take bus to the nearest MRT
於 2024 年 1 月住了 4 晚
Thaddaeus 於 2024年2月13日的回應
Dear Chung Kan,Our hotel is indeed located in West Singapore and a short distance away by bus to the nearest MRT Station -- Pasir Panjang on the Circle Line.We look forward to welcoming you back for another lovely stay and to delight you with our Fragrance hospitality!Best Regards,ThaddaeusGuest Experience Executive

2/10 很差

Yeji

不滿：職員與服務
於 2024 年 1 月住了 4 晚

6/10 一般

Buhari

Na
於 2023 年 11 月住了 1 晚
Roland 於 2023年11月27日的回應
Dear Buhari,Thank you for choosing our hotel as your preferred accommodation choice. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

6/10 一般

真實旅客

商務旅客
不滿：住宿狀況和客房舒適度
於 2023 年 9 月住了 6 晚
Roland 於 2023年10月9日的回應
Dear Guest,Thank you for choosing to stay with us. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

4/10 欠佳

Hyunjoon

不滿：整潔度和住宿狀況
於 2023 年 4 月住了 13 晚
Roland 於 2023年9月22日的回應
Dear Hyunjoon,Thank you for your patronage. We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

4/10 欠佳

Junki

商務旅客
不滿：整潔度、設施服務和住宿狀況
・The walls are thin and the room next door is noisy ・Water was leaking from the toilet tank ・Stairs smell musty
於 2023 年 7 月住了 10 晚
Roland 於 2023年8月13日的回應
Dear Junki,We are surprised as our Front Desk had not received any feedback from you during your stay with us. In case of any concerns, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be pleasant. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

2/10 很差

Hao

商務旅客
不滿：住宿狀況
The room service made up bed in 1am morning.
於 2023 年 5 月住了 3 晚

10/10 優異

John Irienz

商務旅客
讚好：職員與服務和住宿狀況
😊
於 2023 年 5 月住了 6 晚
Roland 於 2023年6月2日的回應
Dear John,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

6/10 一般

Lynn

多人同遊
讚好：職員與服務
Staff were excellent. Bed was too hard. A smell in the room
於 2023 年 2 月住了 3 晚

8/10 不錯

Quan

商務旅客
讚好：整潔度、職員與服務和設施服務
There are two things that I dislike. First, there is a lot of noise early in the morning, from around 1am to 4am, which was extremely bad for sleeping. It seemed to me the noise was coming from someone cleaning the hallway. There is also a constant sneezing noise from a guy either next door or one level below. Second, the room was quite hot despite the temperature was set to just 17 degree. The air conditioning either did not work or was not properly regulated. On the other hand, I like the staff and the location.
於 2023 年 2 月住了 5 晚

6/10 一般

Muriel

於 2023 年 1 月住了 1 晚
Roland 於 2023年2月5日的回應
Dear Muriel,We appreciate your review and thank you for staying with us. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
無し
タオルが取り替えられていない日があって大変困った。また、壁が薄く隣の喘ぎ声などは丸聞こえ。冷蔵庫もなく、部屋にはおそらく前に宿泊した人のコンドームの袋の切れ端が落ちていた。
於 2022 年 11 月住了 5 晚
Roland 於 2022年12月30日的回應
Dear 無し,Thank you for your feedback which gives us the opportunity to further improve on our Housekeeping standards. Our housekeeping supervisor has received your feedback and working hard to ensure our housekeeping services meets our very high standards for our guests' benefits. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be excited to recommend the relevant rooms if you require a refrigerator during your stay. Thank you.Warm Regards,RolandGuest Experience Executive

6/10 一般

Anh-Dao

家人同遊
讚好：整潔度
Room is decent for the price you pay in Singapore. Keep in mind that you might not get a room with a window, so if you're thinking of staying at this hotel for more than 2 nights, this might not be the place for you.
於 2022 年 10 月住了 2 晚

10/10 優異

NICOLAS

於 2022 年 9 月住了 16 晚
Thaddaeus 於 2022年10月25日的回應
Dear Nicolas,Thank you for leaving a five star review for Fragrance Hotel - Ocean View!We are delighted to have served you well, and look forward to doing so again.Warm Regards,ThaddaeusGuest Experience Executive

6/10 一般

??

1Fの部屋だったが、電波がなくスマホ等が利用できなかった。
於 2022 年 8 月住了 3 晚

10/10 優異

Benjamin

於 2022 年 7 月住了 1 晚
Stanley 於 2022年9月6日的回應
Dear Benjamin,Thank you for awarding us with at perfect rating. It will motivate us to do even better to delight our guests and create a memorable experience for all. The Hotel Team looks forward to be of service to you again.Warm Regards, Stanley Guest Relations Executive

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff, clean room and great restaurants.
I had an opportunity to book a room to stay for the 24 quarantine. Room was clean and I felt comfortable. Front desk staff was friendly and provided me with options to check in earlier which I appreciated a lot. Got a room with a view out and it was nice. Location was very close to NUS and there’s plenty of restaurants including a 7-11. Just walk down and you can have meals 24hours a day which is great if you’ve jet lag!
於 2021 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
於 2020 年 7 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 7 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 15 晚

8/10 不錯

Liak

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 15 晚

10/10 優異

Lourdes Regin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚

6/10 一般

May

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
The location is not in the center of Singapore however it is very easy because there are many buses pass by the hotel and haw par villa mrt station is nearby it's only 6 sg dollar by taxi. The hotel is very clean but the space is too small if you got a big luggage don't stay here no space for your luggage. The staff is not too friendly no hello's, no good morning's,. When we reach their 30 minutes before check in time we waited at the bus stop it's very hot outside because they don't have space for waiting area.
於 2019 年 12 月住了 5 晚

4/10 欠佳

DONGKWANG

讚好：職員與服務
不滿：整潔度和客房舒適度
생각보다 너무 작았던 호텔
생각보다 방이 훨씬 작고, 호텔 내에서 냄새가 좀 났음. 에어컨 작동이 안되었는데, 직원에게 얘기한 후 바로 고쳐졌습니다. 직원들은 친절했습니다.
於 2019 年 9 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好：整潔度
NUSに用事がある出張では，大変便利な場所にあります． MRTの駅からは遠いですが，ダウンタウンから来るバス停のそばにあって，バスで来る場合の立地はいいところにあります． ただし冷蔵庫がないので，長期滞在時に飲み物などを まとめて買っておくことができません．必要になったら， すぐ近くのセブンイレブンにいく必要があります． あと，名前は「オーシャンビュー」ですが，実際には，海からは遠く，建物も4階建てなので，海は全く見えません． 出張で，夜だけ部屋にいる，という場合には，冷蔵庫がない点を除いては，まずまず満足でした．
於 2019 年 9 月住了 2 晚

8/10 不錯

Liak

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay
於 2019 年 8 月住了 1 晚

8/10 不錯

Aw Yeong

讚好：整潔度和職員與服務
於 2019 年 7 月住了 1 晚

6/10 一般

Peter

Very basic, but I guess cheap by the high Singapore standards. Desk staff not very friendly, no hellos etc over the 3 days I was there, but housekeeping staff were nice.
於 2019 年 7 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 4 月住了 1 晚

6/10 一般

Jun xian

於 2019 年 3 月住了 1 晚

2/10 很差

真實旅客

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
its a non-smoking hotel and hotel full of smoke. i want a refund. full of smoke. cant sleep.
於 2019 年 3 月住了 1 晚

8/10 不錯

Long

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ok
於 2018 年 12 月住了 4 晚

8/10 不錯

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚

8/10 不錯

A (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Showers are on top of the toilet seat, and that's a bit inconvenient. Otherwise it's a pretty smooth stay.
於 2018 年 10 月住了 2 晚

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2018 年 10 月住了 7 晚

8/10 不錯

Brian

讚好：整潔度、職員與服務和住宿狀況
Good, but not great.
Quite small rooms, but I guess normal for asia. Shower was too low and not adjustable in height. Almost no storage (3 coat hooks for hangars, no drawers, small table). Room was clean and bed comfortable. Air con a blessing. Bus service right outside, but quite far from any metro. Convenient shops and restaurants around the corner. Overall happy with the stay, few small annoyances. In terms of value for money I would say very good for the area. Staff friendly.
於 2018 年 9 月住了 4 晚

8/10 不錯

Krishna Malairaja

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Worth for Money
Good
於 2018 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 2 晚

10/10 優異

mohana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Junghun

不滿：職員與服務、住宿狀況和客房舒適度
시설이 사진과는 너무 다름
於 2018 年 2 月住了 1 晚