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新加坡萬豪董廈酒店 的評價

5 out of 5
新加坡萬豪董廈酒店
320 Orchard Road, Singapore

評價

8.6

優異

10 分評分，優異；475 則評價中有 237 則" "
8 分評分，不錯；475 則評價中有 162 則" "
6 分評分，一般；475 則評價中有 49 則" "
4 分評分，欠佳；475 則評價中有 20 則" "
2 分評分，很差；475 則評價中有 7 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

chun wah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 4 晚
Singapore Marriott Tang Plaza Hotel 於 2023年5月3日的回應
Dear Guest, thank you for taking time to leave a review. We are pleased to know that you had an enjoyable stay at Singapore Marriott Tang Plaza Hotel, and look forward to welcoming you back again!

8/10 不錯

LOK HIN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
staff is very nice, inside Facility and Cleaning also is very good but can feel is a bit old hotel sense of the times
Singapore Marriott Tang Plaza Hotel 於 2023年1月9日的回應
Hi Lok Hin, thank you for taking time to share your experience. Providing top notch hospitality and service is our utmost priority and we are pleased to learn that you enjoyed your stay with us. With that being said, we are continually reviewing our product and services in order to give our guests the best experience always. Looking forward to welcoming you back again soon! Once again, thank you for your feedback.

8/10 不錯

Chi Kwan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚

10/10 優異

HANG I

家人同遊, 商務旅客, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚

8/10 不錯

Wai Kiu

於 2019 年 12 月住了 5 晚

10/10 優異

Edward

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tiles of bathroom were really old with cracks and water on floor when check in. Front Desk staff have rooms for improvement. Room cleaning standard satisfactory. Location super convenient for tourists.
於 2019 年 12 月住了 3 晚
Hotel Management 於 2019年12月30日的回應
Dear Edward, thank you for the review. We are sorry to hear about the issues you have faced during your stay and your feedback will be passed to our respective teams for a thorough review. We hope this has not marred your impression of us and we hope to see you again where you will find our service much improved.

2/10 很差

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
从来没有在新加坡住过这样差劲的五星酒店，真是太差了……，房间小又脏、床铺也是不好、浴室的用品太差了、浴室的镜子也坏了、......还有其他等等各方面的问题,跟房价不符合，不知道五星评级是怎样评的？真的太失望了！唯一只有地理位置还好，今天第一天住进来的感受，真不知道接下来的几天会怎样？
於 2019 年 10 月住了 5 晚
Singapore Marriott Tang Plaza Hotel 於 2019年11月12日的回應
Dear Sir/Madam, Thank you for choosing to stay at the Singapore Marriott Tang Plaza Hotel, and for taking the time to leave your honest feedback. We are terribly sorry to hear about your experience, and rest assured, we have shared your feedback to the relevant hotel teams for their review. We are continually reviewing our facilities for upgrade, and your detailed feedback is greatly valued in our goal to provide the best experience possible for our guests. Thank you once again, and we hope to have the opportunity to provide you with a better experience on your next stay. Sincerely,

8/10 不錯

Heiner

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
有購物需求而且預算很夠的話可以考慮這間酒店。
於 2019 年 10 月住了 3 晚

10/10 優異

WING CHING

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 4 晚

10/10 優異

yun fong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚

10/10 優異

chienchiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 3 晚
Singapore Marriott Tang Plaza Hotel 於 2019年3月5日的回應
Hi chienchiu, thank you for sharing your experience with regards to your recent stay with us. We are delighted to hear that you enjoyed yourself and our team delivered satisfying services to expectation. Your positive comments are much appreciated and very encouraging for our team and we all look forward to welcoming you back soon.

10/10 優異

Mei sum

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good in location and service
location great, staff are nice. when the front desk notify i am travel with 2 young kids, she immediate offer me a 5/F room with bath tubs. The swimming pool is beautiful, we went there everyday within our 5 days stay. breakfast is a bit crowd maybe due to Christmas holidays.
於 2018 年 12 月住了 3 晚
Singapore Marriott Tang Plaza Hotel 於 2019年1月2日的回應
Hi Mei sum, thank you for leaving us a review! We are glad to hear that you have enjoyed yourself here and we would love to see you again.

10/10 優異

Chi Keung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 3 晚
Singapore Marriott Tang Plaza Hotel 於 2018年11月13日的回應
Hi Chi Keung, Greetings from Singapore Marriott Tang Plaza Hotel and thank you for leaving us a review. We are happy to hear that you have enjoyed your stay and we hope to see you again :)

6/10 一般

Tze Chang

不滿：職員與服務、住宿狀況和客房舒適度
Bad Experience
I was not able to take a proper shower. The hand held shower was dripping and water pressure was miserable. The heater was faulty. It was a cold and terrible shower. The rain shower hardly had any water coming out of it. I had a long day and had to return to a room which couldn't deliver a decent shower.
Singapore Marriott Tang Plaza Hotel 於 2018年5月4日的回應
Dear Tze Chang, Thank you for taking the time to pen down your experience in detail. We are currently investigating the challenges you faced so we can prevent future inconveniences from occurring. Thank you for sharing them so we can work on improving our service for all our guests. We sincerely hope you give us an opportunity to serve you once more during your next visit. Have a nice day Yours Sincerely Singapore Marriott Tang Plaza Hotel

8/10 不錯

Szu-Ying

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 2 晚
Singapore Marriott Tang Plaza Hotel 於 2018年2月19日的回應
Dear Szu-Ying, Thank you for choosing to stay at the Singapore Marriott Tang Plaza Hotel and we are glad to hear that you have enjoyed your stay. We look forward to welcoming you back to our hotel.

8/10 不錯

真實旅客

讚好：職員與服務
不滿：整潔度和客房舒適度
床枕有異味，浴室濕滑，水壓低。
酒店可否嚴格清潔枕具，異味使睡衣都沾有味道，不能再穿。
於 2017 年 10 月住了 2 晚
亲爱的贵宾 您好 非常感谢您选择新加坡万豪董厦酒店，并在百忙中回馈您宝贵的意见。我们很高兴得知您对本酒店的服务及地理位置感到满意。提供贵宾贴心优质的服务及温馨舒适的住宿环境，一直是新加坡万豪董厦酒店秉持的服务理念。您的宝贵建议已经立即反映给主管，并积极寻求改进方法。您的不吝指教试我们最大的进步动力，新加坡万豪董厦酒店感谢您的爱护与支持，我们衷心期待您下次的莅临。 敬祝 新加坡万豪董厦酒店

8/10 不錯

yau shing

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 7 月住了 1 晚
Nisha 於 2017年8月7日的回應
Dear Guest, Thank you for your review. Have a lovely day ahead. Regards Singapore Marriott Tang Plaza Hotel

10/10 優異

Tan Ni

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Conviniently located in Orchard
Location, location, location. You can't get better to where Marriott Tang Plaza is situated. At doorstep you are connected to the underground pathway away from the outdoor heat and get you connected to the subway station and many other shopping arcades. 7-11 is just a minute away and opens 24hrs. Recommend this hotel if you want to be in the heart of the district. It just save you time and money on transportation. The hotel is designed in a cylinder shape tower, so that every room can have a great view of the city. What's more to this is that it keeps the noise of the corridor to the minimum level. No more kids screaming and lousy neighbors' echoes from talking one end to another in the hallway.
Dear Tan Ni, Thank you so very much for your feedback. We look forward to seeing you again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Fu

不滿：職員與服務
一晚$800多新币的房间，竟然还有wifi!!! 得另外付费才有！住了这么多的酒店，从来没有遇到过！

10/10 優異

TING-WEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
good location for shopping
General Manager 於 2016年11月24日的回應
Dear Guest, Thank you for your review. We would love to welcome you back once more. Have a lovely week! Regards Singapore Marriott Tang Plaza Hotel

8/10 不錯

Lung-sheng (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I booked a room with king size bed but was put to a room with twin beds, that was not what I need.
Nisha 於 2016年6月11日的回應
Hi Lung-Sheng, Thank you for your feedback. We are sorry to hear that you did not get the room of your choice. We do hope you give us an opportunity to serve you once more. Thank you Singapore Marriott Tang Plaza Hotel

10/10 優異

YI YU

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nisha 於 2016年6月11日的回應
Dear Yi Yu, Thanks for the 5 star rating. We hope to see you again soon! Yours Sincerely Singapore Marriott Tang Plaza Hotel

8/10 不錯

Yvonne (Canada)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good location
The hotel is located in the center of orchard area, a super convenient location for shopping. The staffs in the coffee shop are very friendly and helpful. The ladies working in the reception can do better, at least smile more, I didn't feel very welcome when checking in a five star hotel.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
的士
的士司機不喜歡在酒店落客。他們喜歡在lucky town plaza 落客。

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務

8/10 不錯

Michelle (Hon kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Good location.....

8/10 不錯

yan (Macao)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location and breakfast
Good breakfast with many choices of fresh juice

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置好，交通方便
地理位置好，交通很方便。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Jeremy (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Per

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I do not like surveys. All else was fine.
於 2024 年 4 月住了 5 晚

8/10 不錯

Hisakazu

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

dennis (North Miami)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent property and staff!
於 2024 年 3 月住了 2 晚

8/10 不錯

BELINDA

讚好：設施服務
Friendly, helpful staff, excellent location
於 2024 年 3 月住了 2 晚

8/10 不錯

Charles

讚好：整潔度、職員與服務和住宿狀況
Nice access
於 2024 年 2 月住了 1 晚

8/10 不錯

Yosuke

於 2024 年 2 月住了 4 晚

10/10 優異

WENDY

Beautiful hotel in the heart of orchard road. Food was amazing along with the service. Will defiantly stay here again when we go back to Singapore.
於 2024 年 2 月住了 2 晚
Singapore Marriott Tang Plaza Hotel 於 2024年2月9日的回應
Dear Wendy, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

Alfred (Haifa)

讚好：整潔度
於 2024 年 1 月住了 6 晚
Singapore Marriott Tang Plaza Hotel 於 2024年2月9日的回應
Dear Alfred, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

Benjamin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚
Singapore Marriott Tang Plaza Hotel 於 2024年2月8日的回應
Dear Benjamin, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

Doug

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Singapore Marriott Tang Plaza Hotel 於 2024年2月1日的回應
Dear Doug, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

Chye Khoon

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Singapore Marriott Tang Plaza Hotel 於 2024年1月30日的回應
Dear Chye Khoon, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

Shing Yau

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location, comfort hotel
於 2023 年 12 月住了 2 晚
Singapore Marriott Tang Plaza Hotel 於 2024年1月4日的回應
Dear Shing Yau, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

6/10 一般

NORAINI

於 2023 年 12 月住了 2 晚
Singapore Marriott Tang Plaza Hotel 於 2024年1月4日的回應
Dear NORAINI, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great vacation in Singapore
Great location and excellent service. Morning buffet was awesome and service was impeccable. The hotel rooms (we had a deluxe king) are older but clean. We will definitely stay again!
於 2023 年 11 月住了 10 晚
Singapore Marriott Tang Plaza Hotel 於 2023年12月5日的回應
Dear Guest, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

Mohammed

多人同遊
讚好：整潔度和職員與服務
於 2023 年 10 月住了 7 晚
Singapore Marriott Tang Plaza Hotel 於 2023年10月26日的回應
Dear Mohammed, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

8/10 不錯

David

家人同遊
讚好：整潔度、職員與服務和設施服務
Hotel is old, need remodel soon
於 2023 年 10 月住了 12 晚
Singapore Marriott Tang Plaza Hotel 於 2023年10月24日的回應
Dear David, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

10/10 優異

Manjit

讚好：整潔度、職員與服務和住宿狀況
The property is in prime location and easily accessible To other areas Staff were amazing and customer service is excellent Just a bit expensive
於 2023 年 10 月住了 3 晚
Singapore Marriott Tang Plaza Hotel 於 2023年10月17日的回應
Dear Manjit, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel

8/10 不錯

Hojoon

於 2023 年 10 月住了 1 晚
Singapore Marriott Tang Plaza Hotel 於 2023年10月16日的回應
Dear Hojoon, Greetings from Singapore Marriott Tang Plaza Hotel! Thank you for taking time to leave us a review of your recent stay with us. We are pleased to learn that you had an enjoyable time and sure look forward to welcoming you to stay with us again soon.Yours Sincerely,Singapore Marriott Tang Plaza Hotel