室外泳池

新加坡市中心索菲特酒店的評價

5 out of 5
新加坡市中心索菲特酒店
9 Wallich Street, Singapore, SG

評價

9.4

完美

10 分評分,優異;251 則評價中有 184 則" "
8 分評分,不錯;251 則評價中有 48 則" "
6 分評分,一般;251 則評價中有 10 則" "
4 分評分,欠佳;251 則評價中有 5 則" "
2 分評分,很差;251 則評價中有 4 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

KWAN FUNG (Shatin)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
just downstairs of the MRt station
於 2024 年 3 月住了 4 晚

8/10 不錯

Mei Ling Celine

於 2023 年 3 月住了 5 晚
Sofitel Singapore City Centre 於 2023年3月17日的回應
Bonjour Celine, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 不錯

POYAO

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2023 年 2 月住了 3 晚
Sofitel Singapore City Centre 於 2023年3月1日的回應
Bonjour POYAO, Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your ratings on your stay experience.We are delighted to learn of your wonderful stay with us.We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

8/10 不錯

Po Wah Chris

讚好:整潔度、職員與服務和客房舒適度
於 2023 年 1 月住了 3 晚
Sofitel Singapore City Centre 於 2023年2月7日的回應
Bonjour Po Wah Chris, Greetings from Sofitel Singapore City Centre! Thank you very much for taking the time to share your kind feedback.We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

10/10 優異

CHENGXIN

於 2020 年 11 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好:職員與服務和住宿狀況
地點方便
地點近捷運很方便, 服務態度良好,但浴室清潔沒有很乾淨 吹風機不好用,shower 水量很小⋯
於 2020 年 1 月住了 3 晚
Sofitel Singapore City Centre 於 2020年1月30日的回應
Bonjour We are pleased to hear you had a overall good experience and we apologize for any inconvenience during your stay. We will ensure your next stay with us is even better. Thank you for your feedback. We look forward to welcoming you again soon. A bientot! Sofitel Singapore City Centre

10/10 優異

Shihying

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間寬敞舒適,設施很新,鄰近捷運站非常方便
於 2019 年 11 月住了 3 晚
Sofitel Singapore City Centre 於 2020年1月30日的回應
Bonjour We are indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional stay
Great location, clean hotel with comfortable beds. Had a really relaxing time!
於 2020 年 1 月住了 1 晚
Sofitel Singapore City Centre 於 2020年1月30日的回應
Bonjour We are delighted to know that our team had showed you their genuine and caring services. Our location is also indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre

10/10 優異

Maggie (香港)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
職員有禮貌,問職員怎樣去一個地方,他會詳細地解釋,去完後返回酒店,他會問你找不找到那地方,比人有好親切嘅感覺,一出地鐵站口就到酒店,交通非常便利
於 2020 年 1 月住了 3 晚
Sofitel Singapore City Centre 於 2020年1月30日的回應
Bonjour Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. We hope to see you again at our hotel! A bientot! Sofitel Singapore City Centre

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 6 晚
Sofitel Singapore City Centre 於 2020年1月30日的回應
Bonjour It is a pleasure to read that you had an excellent stay with us and enjoyed our friendly hospitality. We hope you will enjoy your stay with us again the next time. A bientot! Sofitel Singapore City Centre

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
就在捷運站上方,交通方便。靠近牛車水,吃飯也方便。
於 2020 年 1 月住了 3 晚

10/10 優異

Chi Ming Luke

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Good location and very clean room. Friendly staff . Highly recommended.
於 2019 年 12 月住了 2 晚

10/10 優異

fexxk

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good environment, transportation and beverage
於 2019 年 11 月住了 4 晚

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
The hotel is very nice and the location is very convenient. However, the response to my requests is pretty not fast enough. I have requested an extra bed in my room around 6:30pm and i have told them to set up during my dining time, however, when i got back around 10:30pm, no extra bed is set and I needed to request again and waited for another 15 minutes for the staff to come.
於 2019 年 11 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
前檯職員有禮,check in and check out 快捷,房內有小點增送。地鐵上蓋,交通方便,寧靜環境,毗鄰食肆,步行一般10多分鐘便到Maxwell Food Centre, 牛車水等區,下次再來,會選擇入住
於 2019 年 10 月住了 2 晚
Sofitel Singapore City Centre 於 2019年11月27日的回應
Bonjour We are indeed very conveniently located at Tanjong Pagar MRT, providing easy access to the Airport and Central Business District. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot!

10/10 優異

YiHui

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 1 晚
Sofitel Singapore City Centre 於 2019年8月26日的回應
Bonjour It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. A bientot! Sofitel Singapore City Centre

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good breakfast , clean and good service Location is good .
於 2019 年 6 月住了 3 晚
Sofitel Singapore City Centre 於 2019年8月26日的回應
Bonjour It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot!

10/10 優異

Kwok Wai (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location, warm hospitality and peaceful stay
於 2019 年 3 月住了 4 晚
Sofitel Singapore City Centre 於 2019年3月28日的回應
Bonjour We are delighted to know that our team had showed you their genuine and caring services. Our location is also indeed very conveniently located directly on the Tanjong Pagar MRT station and within walking distance to various place. Thank you once again for your comments and we are looking forward to welcoming you back to the hotel. A bientot! Sofitel Singapore City Centre

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
Sofitel Singapore City Centre 於 2019年3月2日的回應
Bonjour It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future. A bientot! Sofitel Singapore City Centre

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
不錯的飯店
房間舒適
於 2019 年 1 月住了 1 晚
Sofitel Singapore City Centre 於 2019年2月16日的回應
Bonjour It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you to the hotel again in the near future.

10/10 優異

Becky (Hong Kong )

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
市中心的奢華舒適體驗
位置便利,MRT上蓋,只需數站就能到新加坡各主要景點。設施較新,房間空間感大且舒適。每天黃昏前會準備小茶點,非常貼心。可自行選擇合適枕頭值得加分。
於 2018 年 9 月住了 3 晚
Sofitel Singapore City Centre 於 2018年10月30日的回應
您好 ! 非常感谢您的意见回复,这让我们重新检视自己对客户的要求及我们提供所谓的服务也是我们在改革中的一份重要想法!非常谢谢您! 请允许我们为您带来的不便致以真诚的歉意。我们会尽一切努力做好,以确保您以后再不会有如此不便之處。 我们期待着继续成为您选择的酒店在您下次访问新加坡。 谢谢 Sofitel Singapore City Centre

8/10 不錯

貓王 (台北)

讚好:職員與服務、住宿狀況和客房舒適度
杯子沒洗乾淨
旁邊就是Tanjong Pagar站,地點優 咖啡盤子沒洗乾淨,扣分 除此之外,公共空間設施應該再多一點,空中游泳池樓層不夠高,若再高一點就更優了
於 2018 年 8 月住了 3 晚
Sofitel Singapore City Centre 於 2018年9月14日的回應
Bonjour We appreciate your feedback and are pleased to hear you had a good stay. We apologize for the inconvenience with your stay. While I know your overall stay was satisfactory, we would still like the opportunity to make sure your next stay with us exceeds your expectations. We look forward to welcoming you again soon A bientot!

8/10 不錯

真實旅客

Nice
於 2018 年 8 月住了 2 晚
Sofitel Singapore City Centre 於 2018年9月14日的回應
Bonjour It is encouraging to learn that you had enjoyed the stay with us. We are hoping to be able to welcome you back to the hotel in the near future. A bientot!

10/10 優異

Helen (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適放鬆的優質飯店
房間舒適,大浴缸!還有瑜伽墊可供在房間內使用,TWG多種口味茶包提供,膠囊咖啡提供,地點佳,樓下有地鐵站、便利商店及星巴克!大推!
於 2018 年 8 月住了 2 晚
Sofitel Singapore City Centre 於 2018年9月14日的回應
Bonjour We are delighted to glad you to learn of your wonderful stay with us. We are hoping to be able to welcome you back to the hotel in the near future. A bientot!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The location is excellent, 10 mins walk to China town, 10 mins MRT to VivoCity. The hotel is very clean and delicate.
於 2018 年 6 月住了 4 晚

8/10 不錯

TC

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房價比較高,但地點實在方便,就在Tanjong Pagar MRT站上蓋,5mins可步行至麥士威,10mins可步行至牛車水。 房間尚算寛趟及整潔。職員有禮熱情。
於 2018 年 6 月住了 4 晚
Sofitel Singapore City Centre 於 2018年6月16日的回應
亲爱的 TC 您好 ! 非常感谢您的意见回复,这让我们重新检视自己对客户的要求及我们提供所谓的服务也是我们在改革中的一份重要想法!非常谢谢您! 我们很高兴地知道你对我们提供服务的很满意。它们会是我们不断求进步的重要依据,非常感谢您! 我们期待着继续成为您选择的酒店在您下次访问新加坡。 谢谢 Sofitel Singapore City Centre

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good experience, will come back again
Sofitel Singapore City Centre 於 2018年6月14日的回應
Bonjour It is a pleasure to read you had an excellent stay with us and enjoyed our friendly hospitality. . We greatly appreciate your recommendation and we eagerly await your return. A bientot! Sofitel Singapore City Centre

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A newly open hotel. Nice staff and good service.
A newly open hotel. Nice staff and good service. Will stay at this hotel again for next trip. Indeed, this was my second time with the hotel.
於 2018 年 2 月住了 2 晚
Sofitel Singapore City Centre 於 2018年2月20日的回應
Bonjour, Greetings from Sofitel Singapore City Centre! We would like to take this opportunity to thank you for taking the time to share with us your experience during your recent stay with us. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. Thank you so much once again for choosing Sofitel Singapore City Centre. We are grateful for your visit and we look forward to welcoming you back soon here at the hotel. A bientot! Sofitel Singapore City Centre

8/10 不錯

Yimc (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Near MTR,Brand new hotel
nice staffs and welcome drink is good Near MTR station. Just use hotel elevator and down to the MTR station. 2 single beds are small and not like a 5 star hotel facilities Bathroom is good and big. All facilities in hotel still new and TWG tea bag provided with different flavour which I like most.
於 2017 年 12 月住了 2 晚
Sofitel Singapore City Centre 於 2018年2月20日的回應
Bonjour Yimc, Greetings from Sofitel Singapore City Centre! We would like to take this opportunity to thank you for taking the time to share with us your experience during your recent stay with us. Your kind words are very much appreciated and will inspire us further in our commitment to provide the finest services possible for our valued guests such as your good self. Thank you so much once again for choosing Sofitel Singapore City Centre. We are grateful for your visit and we look forward to welcoming you back soon here at the hotel. A bientot! Sofitel Singapore City Centre

10/10 優異

Michael

於 2024 年 1 月住了 4 晚

10/10 優異

JONG HOI

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

Jenny

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 4 晚

6/10 一般

Satoru

於 2023 年 12 月住了 3 晚

10/10 優異

George

商務旅客
於 2023 年 11 月住了 6 晚
Sofitel Singapore City Centre 於 2023年12月7日的回應
Bonjour George, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction surveyWe are delighted to learn of your wonderful stay with us.We hope to be able to welcome you back to the hotel in the near future.A bientot! Sofitel Singapore City Centre

10/10 優異

CARLOS

於 2023 年 11 月住了 5 晚
Sofitel Singapore City Centre 於 2023年11月24日的回應
Bonjour CARLOS, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive a positive ratings and to know that your stay experience was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. À bientôt Sofitel Singapore City Centre

10/10 優異

Julian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Thank you guys for making our stay a very satisfying one, the hotel felt great this time around, we enjoyed our stay to the fullest. Staff went out of their way to be helpful and the cherry on top was allowing us to check out at 16:00 since we had a flight late in the evening.
Sofitel Singapore City Centre 於 2023年11月24日的回應
Bonjour Julian, Greetings from Sofitel Singapore City Centre!It is with great pleasure to hear that you’ve had a wonderful experience!We are delighted you appreciated our service, feeling genuinely taken care of and have had an enjoyable stay with us! À bientôt Sofitel Singapore City Centre

8/10 不錯

Elena

讚好:整潔度和住宿狀況
El hotel es maravilloso, con habitaciones grandes, amplias, limpias, con todos los servicios cerca. No obstante, en el desayuno no reponen lo que se gasta, algo que en un hotel de esta categoría no esperabamos. Además, los camareros fueron muy lentos.
於 2023 年 11 月住了 1 晚
Sofitel Singapore City Centre 於 2023年11月24日的回應
Bonjour Elena, Greetings from Sofitel Singapore City Centre! We do apologize for any inconveniences during your last visit. While we know that the overall of your stay especially our rooms and friendly ambassadors were good, we hope to do better for your next day.We look forward to welcoming you again soon.À bientôt Sofitel Singapore City Centre

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 9 晚
Sofitel Singapore City Centre 於 2023年8月9日的回應
Bonjour, Greetings from Sofitel Singapore City Centre! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. We hope to see you again soon for another magnifique journey with us. A bientot! Sofitel Singapore City Centre

10/10 優異

yukako

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
Sofitel Singapore City Centre 於 2023年7月27日的回應
Bonjour Yukako, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 優異

ABDULAZIZ

讚好:整潔度、職員與服務和住宿狀況
Nice hotel in a good place
於 2023 年 6 月住了 6 晚
Sofitel Singapore City Centre 於 2023年7月27日的回應
Bonjour Abdulaziz, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 優異

Natalia

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice room, pool, breakfast buffet, and restaurant. Beautiful decorations!
於 2023 年 6 月住了 2 晚
Sofitel Singapore City Centre 於 2023年7月27日的回應
Bonjour Natalia, Greetings from Sofitel Singapore City Centre! It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

6/10 一般

真實旅客

家人同遊
讚好:整潔度
不滿:職員與服務
Underwhelming stay
Check in was horrible and took longer than it should. Breakfast was expensive and lacking in quality. Pastries were not up to standard to a 5 star hotel. Room was spacious but lack in amenities. Shower caps and cotton buds had to be requested. Gym was very small and don't have heavier weights. Pool was overcrowded.
於 2023 年 5 月住了 2 晚
Sofitel Singapore City Centre 於 2023年6月5日的回應
Bonjour Anonymous,Greetings from Sofitel Singapore City Centre! We regret to hear that some aspects of your stay did not meet our high standards. Please be assured that these comments have been taken very seriously and will be addressed to the appropriate departments. We very much hope that we will be able to connect with you more and learn about your experience. Do reach out to us and we await your favorable reply.À bientôt

10/10 優異

Shawna Inhee

於 2023 年 4 月住了 1 晚
Sofitel Singapore City Centre 於 2023年4月30日的回應
Bonjour Shawna Inhee, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 優異

reginald

於 2023 年 4 月住了 7 晚
Sofitel Singapore City Centre 於 2023年5月16日的回應
Bonjour reginald, Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your experience. It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

8/10 不錯

maria

於 2023 年 4 月住了 3 晚
Sofitel Singapore City Centre 於 2023年4月13日的回應
Bonjour , Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 優異

MUN KEONG

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚
Sofitel Singapore City Centre 於 2023年4月30日的回應
Bonjour MUN KEONG, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 優異

Pascal (Gardanne)

讚好:整潔度、職員與服務和住宿狀況
Au pied du MRT, le Sofitel est à 5 minutes de Chinatown a pied pour le shopping et la street food. Les suites sont spacieuses, calmes et bien équipées avec un minibar gratuit et un salon confortable. Sans hésitation, nous reviendrons
Sofitel Singapore City Centre 於 2023年3月27日的回應
Bonjour Pascal, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete our Guest Satisfaction survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 優異

charles

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 2 晚
Sofitel Singapore City Centre 於 2023年3月22日的回應
Bonjour charles, Greetings from Sofitel Singapore City Centre! Thank you for taking time to complete the Guest survey.It is very gratifying to receive such positive comments and to hear that your stay was such a great success. We look forward to welcoming you back again, hopefully in the not so distant future. A bientot! Sofitel Singapore City Centre

10/10 優異

Laurence

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great 3 days
We spend three nights at the Sofitel. The hotel was wonderful and very conveniently situated.
於 2023 年 1 月住了 3 晚
Sofitel Singapore City Centre 於 2023年2月10日的回應
Bonjour Laurence,Greetings from Sofitel Singapore City Centre! Thank you for taking time to share your wonderful experience. It gives us great pleasure to know that we managed to make your experience at Sofitel Singapore City Centre truly Magnifique and memorable.We look forward to warmly welcoming you back again soon.A bientot! Sofitel Singapore City Centre

10/10 優異

Quentin

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel. Great location.
Excellent hotel. Staff well trained and helpful. Good value for a hotel of this quality. Slight downside is the lack of guest parking. We had a staycation and ended up spending quite a bit on parking in the city centre.
於 2023 年 1 月住了 1 晚
Sofitel Singapore City Centre 於 2023年1月9日的回應
Bonjour Quentin, Thank you for taking time to share your feedback.We are pleased to hear that you had a good experience during your stay here with us. We sincerely apologize for the challenge you encountered with regards to the carpark charges. Please note that the car park belongs to Tanjong Pagar Centre and the hotel does not provide complimentary parking for our guests. Nevertheless, we are exploring a future partnership with Tanjong Pagar Centre on the carpark usage. We thank you for the feedback and and we hope to see you back with us soon. Best Regards, Sofitel Singapore City Centre