建築設計

Wilby Central Serviced Apartments的評價

3.5 out of 5
Wilby Central Serviced Apartments
15 Queen St, Singapore

評價

8.4

很好

10 分評分,優異;5 則評價中有 2 則" "
8 分評分,不錯;5 則評價中有 2 則" "
6 分評分,一般;5 則評價中有 1 則" "
4 分評分,欠佳;5 則評價中有 0 則" "
2 分評分,很差;5 則評價中有 0 則" "

9.0/10 

整潔度

7.0/10 

設施服務

8.0/10 

住宿狀況

評價

8/10 不錯

HIROAKI

讚好:整潔度和客房舒適度
於 2023 年 6 月住了 20 晚
Wilby Central Management 於 2023年7月11日的回應
Dear Hiroaki-san,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!

8/10 不錯

Coral

讚好:整潔度和住宿狀況
Almost everything is pleasant, great serviced apartment experience. Weekdays complimentary breakfast with variety.
於 2023 年 5 月住了 15 晚
Wilby Central Management 於 2023年5月23日的回應
Dear Coral,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!

10/10 優異

Victoria

Wilby Central Management 於 2023年7月11日的回應
Dear Victoria,Dear Coral, Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!

6/10 一般

Donny

伴侶同遊
讚好:整潔度
不滿:設施服務
Overall location is good. But the amenities are lacking. - Bathroom was very small and cheap. Almost no counter space to put anything, and the faucet was awkwardly located at the edge, making washing hands very inconvenient. - The bath tub was old, and hot water wasn’t hot enough to make a hot bath. The drain stopper constantly fell off. - Few outlets, hard to charge everything at once. Facilities - The jacuzzi was badly maintained. Jet didn’t work, many dead leaves and bugs floated in it. Water was only lukewarm. - It was clear that nobody uses the sauna. The rooms were bone dry and didn’t turn on. Overall, it was just OK. The overall lackluster amenities, especially the tiny old bathroom, don’t make me want to book them again.
Wilby Central Management 於 2023年7月11日的回應
Dear Donny,Thank you for providing your feedback to us. We are sorry to learn of your experience during your stay and rest assured that we have investigated the concerns you have raised. We truly appreciate you taking the time to provide your feedback as it allows us the opportunity to take corrective actions and identify areas where customer service levels may be improved. We will strive to better meet the needs of our customers and hope to be given the opportunity to serve you again.

10/10 優異

Mitchell

家人同遊
讚好:整潔度、設施服務和住宿狀況
Definitely my go to for Singapore stops. Super helpful staff. Great amenities. Location is perfect for dining and shopping
於 2022 年 5 月住了 8 晚
Wilby Central Management 於 2023年7月11日的回應
Dear Mitchell,Thank you for staying with us! You are a wonderful guest and we hope and look forward to serving you again on your next visit!