Hi Yiu Chung,I was disappointed to read your review regarding the room maintenance and cleanliness. We take pride in ensuring our rooms are well maintained and serviced to the highest levels of comfort. Rest assured I have shared your feedback with the relevant departments for their follow up and improvement.Kind regards,Aliff AjisMarketing Manager

Hi there, Thank you for your review. We are glad that you had a great overall experience during your stay with us based on your rating. We are glad to have you back soon!Kind regards,Valerie ChiaMarketing Coordinator

Hi Ho Lun,Thank you for your review. We are glad that you had a great overall experience during your stay with us based on your rating. We hope to have you back soon!Kind regards,Valerie ChiaMarketing Coordinator

Hi Shuk Ching,Thank you for your review. We are glad that you had a great overall experience during your stay with us. We hope to catch you back for another stay soon!Kind regards,Valerie ChiaMarketing Coordinator

Hi there, Thank you for your review. We are glad that you had a great overall experience during your stay with us based on your rating. We hope to have you back soon.Kind regards,Valerie ChiaMarketing Coordinator

Hi Kon Shu Kee,Thank you for taking the time to rate us. We are glad to know that you had a good stay in general based on your ratings.Kind regards,Aliff AjisMarketing Manager

Hi Shing Ru,Thank you for the review. To your concerns about our room layout, we do our best to ensure visitors know just what to expect of us before their stay by including room dimensions apart from descriptions, and photos on the websites. We do have different room types to accommodate larger groups as well.Kind regards,Aliff AjisMarketing Manager

Hi Fung Lai,Thank you for the review. We are glad you had a great overall experience.Kind regards,Aliff AjisMarketing Manager

Hi there,Thank you for the review. We are glad that our hotel's premium location was one of the few aspects that you like about YOTEL.Kind regards,Aliff AjisMarketing Manager

Hi there,Thank you for taking the time to write your review and we are glad to hear your support and that you enjoyed your experience on our unique concept of first-class air travel with our smartly-designed rooms whenever you come to Singapore.Kind regards,Aliff AjisMarketing Manager

Hi Louis, Glad that you had a great overall experience during your stay with us based on your ratings.We hope to welcome you back soon!Kind regards,Valerie ChiaMarketing Coordinator

Hi Su Chin, Thank you for choosing to stay at YOTEL Singapore.Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. Glad to hear that you are satisfied with our hospitality and room cleanliness. We hope to welcome you back again soon!Kind regards,Amelia LeeMarketing Coordinator

Hi there,Thank you for taking the time to write us a review. We do appreciate good feedback and we are glad to know that you had a good stay in general based on your ratings.Kind regards,Aliff AjisMarketing Manager

Hi Wing Yan,Thank you for choosing to stay at YOTEL Singapore.Glad to hear that you had a comfortable stay with us.We hope to welcome you back again soon!Kind regards,Amelia LeeMarketing Coordinator

Hi Lih-Wen,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager

Hi KAN LAI,Thank you for choosing to stay at YOTEL Singapore. Glad to hear that you had a comfortable stay with us. We hope to welcome you back for another great stay soon!Kind regards,Amelia LeeMarketing Coordinator

Hi Chinghui,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager

Hi Chia Ying,Thank you for leaving us a review. We are glad to hear that you are satisfied with our signature Smart Bed. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi there,Thank you for taking the time to write your review and it sounds like you had a decent overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager

Hi Wen-Yu,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager

Hi there,We appreciate you taking the time to write us a review. We are glad it was a good experience during your last stay with us.Kind regards,Aliff AjisMarketing Manager

Hi there,Thank you for choosing to stay at YOTEL Singapore. Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. We are glad to hear that you are satisfied with our hospitality. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi there,Thank you for choosing to stay at YOTEL Singapore. We are glad to hear that you had a comfortable stay. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi Yuen Yan Josephine,Thank you for choosing to stay at YOTEL Singapore. Indeed we are centrally located among the bustling streets of Orchard Road, which is what most of our guests love about our hotel. We are glad to hear that you are satisfied with our hospitality and room cleanliness.We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi Chen,Thank you for taking the time to write your review and it sounds like you had a good overall experience during your stay with us.Kind regards,Aliff AjisMarketing Manager

Hi there,Thank you for choosing to stay at YOTEL Singapore. We are glad to hear that you had a comfortable stay. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi Senny,感謝您抽出寶貴時間給我們寫評論。我們很高興在您上次入住我們期間是一次很好的體驗。Kind regards,Aliff AjisMarketing Manager

Hi there,We appreciate you taking the time to write us a review. We are glad it was a good experience during your last stay with us.Kind regards,Aliff AjisMarketing Manager

Hi there,Thank you for choosing to stay at YOTEL Singapore. Our signature Smart Bed is generally a very popular feature of the room and whilst a good night's sleep is subjective, we are currently in the process of changing over all of the mattresses to a firmer specification to provide greater support and comfort.We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi HSIN-YING,Thank you for choosing to stay at YOTEL Singapore. We are glad that our hotel's premium location was one of the few aspects that you like about YOTEL. We are also glad to hear that you had a comfortable stay.Hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi there,Thank you for choosing to stay at YOTEL Singapore. We are glad to hear that you had a comfortable stay. We hope to welcome you back with us soon!Kind regards,Amelia LeeMarketing Coordinator

Hi Ching Man, we would be happy to know more about why you gave this rating if you could provide more details. Kind regards, Brendan Daly, General Manager