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奎斯特辛格爾頓酒店的評價

4.5 out of 5
奎斯特辛格爾頓酒店
5-7 Civic Avenue, Singleton, NSW

評價

9.4

完美

10 分評分,優異;255 則評價中有 175 則" "
8 分評分,不錯;255 則評價中有 68 則" "
6 分評分,一般;255 則評價中有 10 則" "
4 分評分,欠佳;255 則評價中有 0 則" "
2 分評分,很差;255 則評價中有 2 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

10/10 

環保程度

評價

10/10 優異

chris

親子同遊
Nice quiet location
於 2024 年 5 月住了 2 晚

10/10 優異

Doug

家人同遊
讚好:整潔度、設施服務和住宿狀況
Everything was great about the Quest apartments. The staff are very friendly and welcoming. Lovely and quiet. Will definitely stay here again.
於 2023 年 7 月住了 2 晚
Vanessa 於 2023年7月24日的回應
Hi Doug Thank you for taking the time to submit your review. I am so pleased to see you enjoyed your stay and found the staff friendly and welcoming. I will be sure to pass on your comments to the team. Thank you for choosing Quest Singleton and we look forward to welcoming you again soon.Kind Regards Vanessa Sonter Property Manager

10/10 優異

Anne

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
The apartment was fresh and modern and perfectly comfortable for our 2 night stay. The staff were helpful and the surrounding area is pretty. It was great being across the road from the aquatic centre - a fab pool for lap swimming.
於 2023 年 4 月住了 1 晚
Vanessa 於 2023年5月22日的回應
Hi Anne Thank you for taking the time to review your stay with us. I am so pleased you enjoyed your accommodation and found the apartment fresh & modern and that you were able to enjoy the aquatic centre across the road. We look forward to seeing you again at Quest Singleton Kind RegardsKind RegardsVanessa Sonter Property Manager

10/10 優異

Sue

親子同遊
讚好:整潔度、設施服務和住宿狀況
Very convenient for our recent visit to catch up with friends.

8/10 不錯

Joanne

10/10 優異

Uday

於 2022 年 12 月住了 1 晚

10/10 優異

Rajvi

親子同遊
讚好:整潔度、設施服務和住宿狀況
It was amazing to stay there. Overall it was excellent Definitely will come back.
Vanessa 於 2022年12月30日的回應
Dear RajviThank you for providing feedback about your stay at Quest Singleton. I’m thrilled that you enjoyed your stay with us and I will be sure to pass on your wonderful comments to the team. We look forward to welcoming you back to Quest Apartment Singleton soon. Kind Regards,Vanessa SonterProperty Manager

10/10 優異

Subash

於 2022 年 12 月住了 1 晚

10/10 優異

Fiona

家人同遊
讚好:整潔度和客房舒適度
於 2022 年 12 月住了 3 晚
Vanessa 於 2022年12月30日的回應
Hi Fiona Thank you for taking the time to review your stay. I am very pleased to see your 10 out of 10 review and will be sure to pass it on to the team. Thank you for choosing Quest Singleton and we hope to see you again soon. Kind Regards Vanessa Sonter Property Manager

10/10 優異

Shelley

伴侶同遊
讚好:設施服務和住宿狀況
The Quest Singleton Apartment was spacious, clean and everything we needed. Nice touch was the Netflix on the TV.
於 2022 年 11 月住了 1 晚
Vanessa 於 2022年11月21日的回應
Dear ShelleyThank you for providing feedback about your stay at Quest Singleton. I am very pleased to see you found your apartment spacious, clean and provided everything you needed, including the Smart TV with access to Netflix. We look forward to seeing you againKind Regards,Vanessa Sonter Property Manager

6/10 一般

David

伴侶同遊
讚好:設施服務
不滿:住宿狀況
Nice place however tv remote was missing. Stains in furniture and mould on the ceiling above TV. For the price improvements could be done
於 2022 年 6 月住了 1 晚
Vanessa 於 2022年6月27日的回應
Hi David Thank you for taking the time to review your stay. We are very sorry to hear that there were some issues in your apartment. We take all reviews very seriously and appreciate you bringing this to our attention so we can action any issues and keep a high standard of service. Our maintenace team are now aware and will tend to the apartment. We do hope we will see you return in the future. Kind Regards Vanessa

8/10 不錯

Nader

於 2022 年 6 月住了 1 晚
Vanessa 於 2022年6月13日的回應
Dear Nader Thank you for your review, Quest Singleton appreciate your time reviewing your stay. If you return to the area we would be delighted to assist you again. Kind Regards Vanessa Property Manger

8/10 不錯

Rajesh

讚好:整潔度、設施服務和住宿狀況
於 2021 年 1 月住了 1 晚
Jessica 於 2021年2月12日的回應
Hi Rajesh, The team at Quest Singleton extends a big thank you for sharing your review with us. We all hope you and your guests enjoyed your stay with us. Kind Regards, Jessica

10/10 優異

真實旅客

讚好:整潔度、設施服務和住宿狀況
於 2021 年 1 月住了 1 晚
Jessica 於 2021年2月12日的回應
Dear Anonymous, Thank you for your great 5 out of 5 review of your stay with Quest Singleton. We hope you enjoyed your stay with us. Kind Regards, Jessica

8/10 不錯

Farzana

家人同遊
讚好:整潔度和客房舒適度
於 2020 年 12 月住了 2 晚
Jessica 於 2021年2月12日的回應
Hi farzana, Thank you for your review from your recent stay with us at Quest Singleton. We hope that your stay was enjoyabel and we hope to see you and your guests again in the near future. Kind Regards, Jessica

6/10 一般

Tony

讚好:整潔度
No running water or communication
Had a one night stay, unfortunately for us there was no running water that evening which was an awful way of ending our long day of wine tastings and exploring hunter valley. We couldnt have shower which made sleep very comfortable and we were also unable to flush our toilet.Tried calling after hours manager multiple times to find out what was the issue but couldnt get through im assuming others guest were experiencing the same problem so eventually we just gave up trying. Upon checking out the next morning the reception told us there was an issue with the council and that they themselves werent notified so terrible communication overall but the room was clean and the bed itself was comfortable
於 2020 年 11 月住了 1 晚
Jessica 於 2020年12月1日的回應
Hi Tony, Thank you for taking the time to share your feedback from your recent stay with us. I'm sorry to hear that there were issues during your stay regarding the water supply to our hotel. My sincere apologies, I can sympathise that this would have been very frustrating. Unfortunately we were not notified until we received a complaint and there was very little we could do until the council was able to fix the interruption to water supply in the area. I appreciate your understanding, and thank you again for your feedback. Kind Regards Jessica

8/10 不錯

Lyndon

家人同遊
讚好:整潔度和客房舒適度
於 2020 年 10 月住了 2 晚
Jessica 於 2020年10月13日的回應
Hi Lyndon, Thank you for sharing your review of your recent stay at Quest Singleton. Hope to see you in the Hunter Valley again soon. Kind Regards, Jessica

6/10 一般

真實旅客

讚好:設施服務
於 2020 年 10 月住了 1 晚
Jessica 於 2020年10月13日的回應
Dear Anonymous, Thank you for taking the time to share your review with us, we really appreciate it. Kind Regards, Jessica

10/10 優異

SK0002 (Wollongong)

家人同遊
讚好:整潔度、設施服務和住宿狀況
The property was immaculate. Everything was perfect and our special requests were met and organised. All the staff we spoke with were lovely. Very hassle free stay. Thank you.
於 2020 年 10 月住了 1 晚
Jessica 於 2020年10月13日的回應
Dear SK0002, Tank you for your awesome review. I cant wait to share this with my team. THANK YOU! Kind Regards, Jessica

6/10 一般

Familyof6 (Sydney)

家人同遊
讚好:整潔度
Overpriced. We had a few lights that weren’t working but no maintenance occurs over the weekend so we just had to put up with a dark bathroom. No external windows for any of the bedrooms. Gym was not in use due to Covid. Accor have some work to do to bring the service standards up. Otherwise, well appointed and new.
於 2020 年 7 月住了 2 晚
Jessica 於 2020年7月15日的回應
Dear Familyof6, Thank you for taking the time to share your valuable feedback with us. I'm sorry to hear that there were a few aspects of your stay that didn’t meet your expectations. COVID has affected our business in many ways, and unfortunately we are still working through these issues. We do appreciate your feedback and cannot continue to improve of services without such valuable knowledge from you, so many thanks. Kind Regards, Jessica

10/10 優異

真實旅客

於 2020 年 7 月住了 1 晚
Jessica 於 2020年7月15日的回應
Hi Anonymous, Thank you for your great review. We hope that you and your guests enjoyed your stay with us. We hope to see you again soon. Kind Regards, Jessica

10/10 優異

Kevin (Melbourne)

商務旅客
讚好:整潔度和設施服務
Room was clean/quiet location very friendly staff and good car parking
於 2020 年 6 月住了 5 晚
Jessica 於 2020年7月6日的回應
Hi Kevin, Thank you for your support and great feedback from your recent stay with Quest Singleton. We are looking forward to seeing you again in the near future. Kind Regards, Jessica

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 1 晚

10/10 優異

Christofora

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
Jess 於 2020年1月14日的回應
Hi Christofora, Thank you for choosing to stay with us at Quest Singleton. We hope that you and your family enjoyed your stay with us. We are looking forward to seeing you again next time. Kind Regards, Jessica

8/10 不錯

Daryl

於 2019 年 11 月住了 1 晚

10/10 優異

Raymond

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 2 晚
Jess 於 2019年11月10日的回應
Dear Raymond, Thank you for taking the time to share your feedback with us from your recent stay. We hope to see you again in the near future. Kind Regards, Jessica

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fibrefest
Lovely accommodation close to event.
於 2019 年 10 月住了 1 晚
Jessica 於 2019年11月1日的回應
Hi Anonumous, Thank you for sharing your feedback with us. Its great to hear that you had a lovely stay, we hope you had an enjoyable time. Looking forward to seeing you again next time. Warm Regards, Jessica

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the staff were great and the rooms were clean and well kept
於 2019 年 9 月住了 1 晚
Jess 於 2019年9月25日的回應
Hi Anonymous, Thank you for your feedback. We really appreciate you taking the time to share with us. Great to hear that you enjoyed your stay. Kind Regards, Jessica

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
Jess 於 2019年9月25日的回應
Hi Anonymous, Thank you for your 5 out of 5 review. Hope you enjoyed your stay. Kind Regards, Jessica

10/10 優異

Therese

親子同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were complimentary upgraded. It’s new, clean, safe and quiet.
於 2019 年 8 月住了 1 晚
Jess 於 2019年9月6日的回應
Hi Therese, Thank you for taking the time to share your review of your stay with us. So glad to hear that you enjoyed your little upgrade and you found our apartments to be clean, safe and quiet. We hope to see you again some time in the near future. Kind Regards Jessica

8/10 不錯

真實旅客

讚好:整潔度
Two bathrooms were good. Balcony had no furniture
於 2019 年 7 月住了 2 晚
Jessica 於 2019年7月23日的回應
Dear Anonymous, Thank you for taking the time to share your feedback with us. Its fantastic to hear that you enjoyed the spaciousness of having two bathrooms in your 2 bedroom apartment, it really makes a difference when travelling with other people. Our sincere apologies, we had to remove the outdoor table and chairs due to damages made for the previous guests who were occupying the apartment and we were unable to get a replacement set and needed to be ordered. Hopefully this didn't make a huge impact on your stay and that we will see you again next time you are visiting the Hunter Valley. Kind Regards, Jessica

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at Singleton Quest after performing at a wedding in the hunter valley. We arrived quite late at night so had to do a self check in and it was super easy! Prepaying also meant that all we had to do in the morning was hand back the keys. The apartment itself was so lovely - clean, modern and had everything we needed and more. Thanks again Quest, we’ll be back again!
於 2019 年 6 月住了 1 晚
Jess 於 2019年7月2日的回應
Hi Anonymous, Wow thank you for your great review. Glad to hear that your after hours check in was supper easy which made for an effortless check out:) We hope to see you again next time you are working up this way. Kind Regards, Jessica

10/10 優異

真實旅客

讚好:整潔度和住宿狀況
Huge rooms and very clean, worth every penny.close to all amenities
於 2019 年 5 月住了 1 晚
Jess 於 2019年6月4日的回應
Hi Anonymous, Thank you kindly for sharing your experiences from your recent stay with us at Quest Singleton. So happy to hear that you enjoyed your stay! Kind Regards, Jessica

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 5 月住了 1 晚
Jess 於 2019年6月4日的回應
Hi Anonymous, Thank you for sharing our feedback with us. We really appreciate it. Kind Regards, Jessica

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Apartment block was neat and tidy, overall the property appears very new and in very good condition. Well maintained and our apartment was well equipped.
於 2019 年 4 月住了 1 晚
Jess 於 2019年6月4日的回應
Hi Anonymous, Thank you on behalf of the team at Quest Singleton. We really appreciate you taking your time to share your feedback about our lovely and well appointed hotel. So glad that you enjoyed your stay. Kind Regards, Jessica

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good apartment stay, quiet and spacious
Apartment clean and spacious. 2 bedrooms has kitchen and utensils handy to cook quick breakfast, toast or cook eggs etc. Wish wifi is free just to catchup on emails etc. Overall happy with stay.
於 2019 年 4 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was clean and staff very friendly - close to amenities . Differently would stay there again.
於 2019 年 3 月住了 1 晚
jess 於 2019年4月2日的回應
Hi Anonymous, Thank you for your kind feedback. We hope you enjoyed your stay with us. Kind Regards Jessica

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great beds, spacious apartment, everything you need,
於 2019 年 2 月住了 1 晚
Jess 於 2019年2月19日的回應
Dear Anonymous, Thank you for sharing your great review. Fantastic to hear you found your beds to be great, apartments spacious with everything you need. We hope to see you again. Kind Regards, Jessica

10/10 優異

真實旅客

商務旅客
讚好:整潔度和住宿狀況
Best accommodation in Singleton by far . Make sure you ask for a reduced price gym pass for $10 and you can use the YMCA pool and gym across the road .
於 2019 年 1 月住了 1 晚
Jessica 於 2019年2月6日的回應
Dear Anonymous, Wow thank you for your feedback! We really apreciate you taking the time to share your experiences with us. Looking forward to seeing you again in the near future. Kind Regards, Jessica

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in staff were extremely helpful and friendly, and made my day by upgrading my room, and letting me store my motorcycle in a more secure area. Really appreciated the great service, thank you!
於 2019 年 1 月住了 1 晚
Jessica 於 2019年2月6日的回應
Dear Anonymous, Thank you so much for sharing your feedback from your recent stay with us. Glad to hear that wer were able to assist you with securing your motocycle in a safe place. We are looking forward to seeing you again soon. Kind Regards Jessica

6/10 一般

Ulla pagh

於 2018 年 12 月住了 3 晚
Jess 於 2019年1月15日的回應
Dear Ulla Pagh, Thank you for taking the time to share your review with us we really appreciate it. Kind Regards, Jessica

10/10 優異

Fernando

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great modern hotel away but close to Hunter Valley
We loved the hotel. The 3 bedroom suite was perfect for the family with 2 bathrooms and plenty of space in the living/lounge area. Air con was absolutely necessary and worked very well. Most of the hallway was a kitchenette with all you need. Main bathroom had washing machine and drier. The only thing missing was free wi-fi ($10 per day) and no restaurant. Area was very quiet. Only 10 minutes walk to the main road and about 20 minutes to the shops. There isn't much to do in Singleton but that was what we were after. It is an easy 30 minutes drive to the Hunter Valley gardens and main wineries. It is worth a stay as it is more economical.
於 2018 年 12 月住了 4 晚
Jessica 於 2019年1月7日的回應
Dear Fernando, On behalf of the team at Quest Singleton, thank you for sharing such a great review of your stay with us! We really apreciate it and look forward to welcoming you and your guests back to stay with us in the near future. Kind Regards Jessica

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great friendly service made you feel welcomed. Appartments have everything you need.
於 2018 年 12 月住了 1 晚
Jess 於 2018年12月30日的回應
Dear Anonymous, Thank you so much for sharing your feedback with us. We are so happy to hear that you had everything that you needed here at Quest Singleton and its wonderful to know that you felt very welcomed. We cant wait to see you again in the new year. Kind Regards Jessica

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Great apartment, except aircon
Great apartment, very clean. 3 bedroom apartment comes with 2 bathrooms and washing machine and dryer. Plenty of parking space when we were there (not alot of people). Checkin staff very friendly. One unfortunate thing is there is only one room with aircon, and the only other aircon is in living room. Therefore the other two rooms can be a little bit warm during summer.
於 2018 年 12 月住了 1 晚
Jessica 於 2018年12月18日的回應
Dear Anonymous, Thank you for taking the time to share your feedback from your recent stay with us. Its lovely to read your comments, and we are glad to see that you enjoyed most of the features of your apartment. Singleton does become very warm during the summer months so we do advise our guests to keep their curtains closed during the day with the lounge room aircon system on to keep the apartments cool. There is also a fan located in all of the bedrooms that do not have aircons to assist with temperature control. On behalf of the team at Quest Singleton, we thank you and hope to see you all again in the new year. Kind Regards, Jesisca

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Staff were very friendly and it was in a quirt section of town. Very clean and well laid out apartment. Will stay again.
於 2018 年 12 月住了 1 晚
Jess 於 2018年12月11日的回應
Dear Anonymous, Thank you for kindly sharing your review of Quest Singleton with us. We too hope to see you again in the New Year! Kind Regards, Jessica

8/10 不錯

Gary

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room was clean, comfortable and centrally located for business purposes.
於 2018 年 11 月住了 2 晚
Jess 於 2018年11月13日的回應
Dear Gary, Thank you kindly for sharing your feedback from your recent business trip with us. Great to hear that you found your apartment to be clean and comfortable with our convenient quite location away from the noisy highway but still close to the CBD of Singleton. We look forward to welcoming you back with Quest Singleton in the near future. Kind Regards, Jessica

8/10 不錯

Lorraine (Newcastle NSW)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Large clean and tidy rooms. Well equipped kitchen. Quiet. Had to pay for WiFi and couldn’t connect considering the high cost of the room I feel they could provide this free. No staff on desk before 9am on Sunday so if leaving early there is no one to check out with. Have to drive to cafe/ restaurants if eating out.
於 2018 年 10 月住了 1 晚
Jessica 於 2018年10月29日的回應
Dear Lorraine, Thank you for sharing your feedback with us. Were glad to hear you enjoyed our large and spacious apartments and found them to be clean and tidy. I'm sorry that you found it difficult to connect to our guest Wifi. Our team would have been more than happy to assist you with troubleshooting any issues you may have been experiencing with the connection durining your stay. Maybe the power post was switched off at the wall which is the most common solution. Thank you again for sharing your feedbak and we look forward to seeing you again in the near future. Kind Regards, Jessica

10/10 優異

Jake (Wagga Wagga)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff and clean, modern rooms...........................................................
於 2018 年 10 月住了 1 晚
Jessica 於 2018年10月29日的回應
Dear Jake, Thank you for sharing yoiur feedback with us, we love your 5 out of 5 score! Hopefully we see you again next time you are visiting the area. Kind Regards Jesisca

10/10 優異

Emma (Sydney)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The unit was spacious, clean, well- equipped and set in a quiet location
於 2018 年 9 月住了 1 晚
Jess 於 2018年9月28日的回應
Hi Emma, On behalf of the Team at Quest Singleton, thank you for your great review! We really apreciate your positive feedback. Look forward to seeing you again in the near future. Kind Regards, Jessica

2/10 很差

真實旅客

不滿:整潔度和住宿狀況
Everything was very dirty..No cleanliness
They charge for wifi but dam poor network All sheets were idioticly dirty...every gadget was sticky..drayer n machine were dirty..I will never recommend quest singletons to anyone.
於 2018 年 4 月住了 1 晚
Jess 於 2018年5月11日的回應
Dear Anonymous, Thank you for sharing your feedback and review from your recent stay with Quest Singleton. I am very disapointed to read that we did not meet your expectations durining your stay. I will be invesitaging your review with our head of housekeeping to ensure that we will continue to deliver a high service of expectation. We can not continue to improve on our product and services without such valuble feedback. Thank you, Jessica Property Manager