接待處

蘇城溫德姆阿美瑞辛酒店的評價

2.5 out of 5
蘇城溫德姆阿美瑞辛酒店
4230 S Lewis Blvd, Sioux City, IA

評價

8.2

很好

10 分評分,優異;883 則評價中有 368 則" "
8 分評分,不錯;883 則評價中有 297 則" "
6 分評分,一般;883 則評價中有 109 則" "
4 分評分,欠佳;883 則評價中有 71 則" "
2 分評分,很差;883 則評價中有 38 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務和住宿狀況
This was our return home stay and it was equally as nice as our outbound trip. The breakfast assortment was very good and very tasty.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月24日的回應
Hello Richard,We are delighted to hear that you enjoyed your return stay with us and that you found the breakfast assortment tasty. Your feedback is greatly appreciated, and we look forward to welcoming you back again in the future.

4/10 欠佳

Kealii

家人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Facility was kinda run down. The pool area especially. Bathrooms are dated and it had gas station toilets that was clogged as soon as we flushed it without us putting any tp in it. For the price and location it was good as it was 3 min away from my brother in laws house. Probably will not stay at this location again. Because the only reason we stayed was because of the pool, but it was not a good pool. I don’t have super high standards but basic maintenance would go a long way.
於 2024 年 5 月住了 3 晚
Manager 於 2024年5月22日的回應
Hello Kealii, Thank you for sharing your feedback with us. We appreciate your comments and regret to hear that your stay did not meet your expectations fully. We value all guest input and will pass this information along to the appropriate departments for review. Our team is dedicated to constantly improving our facilities and services for all our guests' comfort and satisfaction. Your insights help us in this process as we strive for a better experience for all future visitors.

8/10 不錯

Gary

讚好:職員與服務
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月19日的回應
Hello Gary,We are thrilled to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to contact us directly. We look forward to welcoming you back soon.

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We liked this hotel so much on our outbound trip that we made reservations for the return trip too.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月17日的回應
Hello Richard,We are pleased to hear that you enjoyed your stay with us enough to return. Thank you for choosing our hotel, and we look forward to welcoming you back on your next trip.

8/10 不錯

Patricia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was easy to locate and quiet area. Would be nice if breakfast was available til 10 AM instead of 9
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月14日的回應
Hello Patricia,Thank you for sharing your feedback. We're glad you found the location convenient and the surroundings peaceful during your stay. We appreciate your input regarding the breakfast timing and will share this with our team for future considerations.

2/10 很差

Heidi

不滿:職員與服務
I left my iPad in my room. I have a locator on it. When I called they indicated they did not have it. Dishonest staff
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
Hello Heidi, I apologize for any inconvenience this may have caused. Our team has thoroughly checked and not located your item. Please feel free to reach out to our management for further assistance regarding this matter.

10/10 優異

Labranda

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and friendly staff
於 2024 年 5 月住了 5 晚
Manager 於 2024年5月10日的回應
Hello Labranda,Thank you for recognizing our efforts to maintain a clean environment and provide friendly service. We take pride in ensuring a positive experience for all our guests. Your feedback is greatly appreciated.

8/10 不錯

Kim

讚好:整潔度、職員與服務和住宿狀況
Close to events
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Kim, We appreciate your feedback on our hotel's convenient location near events. We strive to offer a prime location for our guests to enjoy their stay to the fullest. Should you have any further comments or require assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

10/10 優異

Trudy

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Neat and clean
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月15日的回應
Hello Trudy,We appreciate your positive feedback on the cleanliness of our hotel. Our team works diligently to ensure a comfortable stay for all our guests. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team.

2/10 很差

Nathan

伴侶同遊
不滿:職員與服務和住宿狀況
No bugs and the room seamed clean. Room was dark and furniture was worn down. Only had one ice machine and it did not work. Some of the staff did not speak English. Overpriced for the stay.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月9日的回應
Hello Nathan, We appreciate your feedback on the cleanliness of the room. Rest assured, we will share your comments about the room condition with our team for further improvement. Your input on the ice machine and staff communication will be addressed internally. Thank you for bringing these to our attention.

10/10 優異

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月7日的回應
Hello Mark,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back soon!

4/10 欠佳

Dennis (Sumner)

家人同遊
讚好:整潔度
不滿:設施服務和住宿狀況
Be aware, the free wireless applies only to cell phones. Never stayed in a hotel anywhere where it was necessary to make a call and then enter a lengthy PW number to get access to the internet with a laptop. Ice machine was not working. Looked like it had not been working for some time. Of course I was told they then called to have someone to repair after we were leaving. The cleaning team used cleaning items that left an unsatisfactory odor that hung in the air. You may need to do stretches before you use the stool which was perfect height for a five year old.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月18日的回應
Hello Dennis, We regret to hear about the inconveniences you encountered. Please note that the free wireless is optimized for cell phones for security reasons. We have since addressed the ice machine issue promptly. Our housekeeping team will be reminded to ensure pleasant scents are used in cleaning. We'll also consider your feedback regarding the stool height for future improvements.

10/10 優異

Kevin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff were excellent. Maids did a good job.
於 2024 年 3 月住了 3 晚
Manager 於 2024年3月12日的回應
Hello Kevin,We are pleased to hear that you found our staff to be excellent and that our housekeeping team met your expectations during your stay. Your feedback is appreciated as we strive to provide top-notch service to all our guests. Thank you for recognizing their hard work!

10/10 優異

Jim

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well situated for our needs. Clean friendly place.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月12日的回應
Hello Jim,We are pleased to hear you found our location convenient and enjoyed the cleanliness and friendliness of our property. We hope to welcome you back for another positive experience. Thank you for sharing your feedback with us.

10/10 優異

Elaine

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very nice. Clean, staff was very friendly.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日的回應
Hello Elaine,We are delighted to hear that you enjoyed your stay with us. Our team takes great pride in providing excellent service to all our guests. We appreciate your kind words and hope to welcome you back soon for another pleasant experience.

6/10 一般

Jared

家人同遊
不滿:住宿狀況
Property was clean but needs a face lift
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月5日的回應
Hello Jared, We appreciate your feedback on the cleanliness of our property. We are constantly looking for ways to enhance our guests' experience. Your suggestions for updates have been noted for future consideration. Thank you for choosing our hotel for your stay.

10/10 優異

Joan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly staff
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月27日的回應
Hello Joan,We appreciate your kind words about our friendly staff. We strive to provide excellent service to all our guests. If there's anything else we can assist you with, please feel free to contact us.

2/10 很差

Steven

伴侶同遊
不滿:整潔度、職員與服務和住宿狀況
5 day stay. Given wrong key card. Not vacuumed once. Had to request room cleaning. No maid staff at all one day. Called desk for towels and was told to come and get them as (Sahil) played computer at the desk. Asked for towels and was told no, tomorrow when room gets cleaned. Wall by tub shoddily repaired. Toilet base broken. Only 1 lamp on night tables. Thin rough towels. Wash towel literally ripped in half while using. Pool floor is chipping badly and unsafe. Pool got treated AFTER we swam one morning, not overnight.
於 2024 年 2 月住了 5 晚
Manager 於 2024年2月27日的回應
Hello Steven, We appreciate you sharing your experience with us. Rest assured, we take all feedback seriously and will address these concerns with our team. Your detailed feedback helps us improve our services for future guests. We recommend reaching out to our management team directly to discuss your stay in more detail. Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.

8/10 不錯

Alan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Alan,We appreciate your feedback on the location of our hotel. If you have any further comments or suggestions, please feel free to reach out to our management team for assistance. Thank you for choosing to stay with us.

10/10 優異

Onna

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月23日的回應
Hello Onna,We are thrilled to hear that you thoroughly enjoyed your stay with us! We strive to provide exceptional experiences for all our guests and we are delighted that we met your expectations. We hope to welcome you back again soon for another wonderful stay!

8/10 不錯

Naested

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月15日的回應
Hello Naested, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 不錯

Rashelle

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Needs updated
Hotel needs updated and improvements. The bathroom lights were rusty, and part of the wall in the hallway fell off as we walked by.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月6日的回應
Hello Rashelle,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. We value the comfort of our guests and have taken note of your concerns regarding the bathroom lights and the wall in the hallway. We constantly strive to provide a pleasant and well-maintained environment, and we will address these issues with our maintenance team to ensure a better experience for future guests.

10/10 優異

Christine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月26日的回應
Hello Christine,We're thrilled to hear that you had a wonderful experience at our hotel! We strive to provide exceptional service to all our guests. We would love to welcome you back for another great stay in the future!

10/10 優異

Joseph

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Stay
Good value. Beds are comfortable. Breakfast bar was good - had hot food available.
於 2023 年 11 月住了 1 晚
urvish 於 2023年12月22日的回應
Thank you. we appreciate your stay

4/10 欠佳

真實旅客

多人同遊
不滿:住宿狀況和客房舒適度
Was a place to stay
Walking in to check in seemed nice. When we got to the room it smelled strongly of chlorine. The room couldnt keep temp, it was either too hot or too cold. The beds are hard. Pillows are flat. Shower has good pressure, but there were hairs in the shower upon arrival. There is not hot tub and the pool is in dire need of help. It worked for what we needed, but would not be a place i would bring a family.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月13日的回應
Dear Guest, Thank you for taking the time to share your feedback with us. We're glad to hear that your check-in experience went well. However, we're sorry to learn about the challenges you encountered during your stay. We appreciate your observations about the room temperature, beds, and pillows, as well as the cleanliness issues you experienced in the shower. We will certainly share your comments with our team for further improvement. While we don't have a hot tub, we apologize if our pool did not meet your expectations. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 優異

Gerald

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very helpful front desk experience.
於 2023 年 11 月住了 1 晚
Manager 於 2023年12月7日的回應
Hello Gerald,Thank you for taking the time to leave a review about your positive front desk experience. We strive to provide excellent customer service and we are glad to hear that our team was helpful during your stay. Your satisfaction is our top priority and we appreciate your feedback.

4/10 欠佳

Rhonda

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2023 年 11 月住了 1 晚
Manager 於 2023年12月6日的回應
Hello Rhonda,We're sorry to hear that your recent stay with us did not meet your expectations. We encourage you to reach out to our hotel directly to provide any specific feedback you might have, so we can address the issues that you experienced. We appreciate your business and hope to have the opportunity to better serve you in the future.

8/10 不錯

Kristine

家人同遊, 親子同遊
不滿:設施服務
Basic no frills hotel. Needs some updating and maintenance.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月29日的回應
Hello Kristine,Thank you for sharing your feedback about your recent stay. We appreciate your input regarding the need for updating and maintenance. Our team strives to continuously improve our facilities and services to meet and exceed our guests' expectations. We value your comments as they help us enhance our guest experience.

10/10 優異

Tanya

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice place
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月15日的回應
Hello Tanya,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel. We strive to create a pleasant and comfortable experience for all of our guests. If there is anything else we can do for you in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

8/10 不錯

Michael

讚好:整潔度、職員與服務和住宿狀況
no
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月11日的回應
Hello Michael,We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will share it with our team to ensure we continue to improve. Should you have any further concerns or questions, please don't hesitate to contact our management directly.

10/10 優異

Rebecca

於 2023 年 11 月住了 1 晚
Manager 於 2023年11月8日的回應
Hello Rebecca,Thank you for taking the time to leave your feedback. We appreciate hearing about your experience and we're glad you had such a fantastic stay with us. We strive to provide exceptional service to all our guests and we're thrilled that we exceeded your expectations. If you have any future travel plans, we would be delighted to welcome you back.

4/10 欠佳

Reba

多人同遊
不滿:整潔度和住宿狀況
Poor services and cleanliness
Check in person was difficult to understand. Tub appeared ti be dirty as it was brown. Shampoo, etc bottles appeared ti have already been used.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月25日的回應
Hello Reba, We apologize for the inconvenience you experienced during your stay. Rest assured, we will address the issue with our check-in staff, housekeeping team, and ensure that this is not repeated in the future. Thank you for bringing this to our attention.

4/10 欠佳

Jodee

不滿:整潔度和住宿狀況
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月24日的回應
Hello Jodee,We're sorry to hear that you didn't have an enjoyable experience. Please let us know what we can do to make it right.

4/10 欠佳

Mark

親子同遊
讚好:住宿狀況
不滿:職員與服務
Booked for 2 adults and 3 children, asked for cot and was told it was 20$ cash. No bedding for cot.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月21日的回應
Hello Mark,We apologize for any inconvenience caused. Please note that the charge for the cot and bedding is our standard policy. We appreciate your understanding.

6/10 一般

Patrick

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月21日的回應
Hello Patrick, Thank you for your feedback. We appreciate your rating and are always working to improve our services.

6/10 一般

Amy

親子同遊
不滿:職員與服務和住宿狀況
I would not recommend this place to anybody. Staff did not know what a roll away bed was and did not speak English very well. I had to request to speak to the manager and it took him 3 calls to somebody before I got results. The property was clean but it seemed like they were doing repairs and "updates" themselves so it didn't look "polished".
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月18日的回應
Hello Amy ,Thank you for taking the time your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences with housekeeping issues. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 優異

Makensy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place !
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月18日的回應
Hello Makensy,Thank you for your kind words! We are thrilled to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon!

6/10 一般

Cari

伴侶同遊
讚好:整潔度、職員與服務和設施服務
It was a good average motel, we weren't in our room much. The motel is near a train track and a train went through at 3 am
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月18日的回應
Hello Cari, Thank you for your feedback. We apologize for any inconvenience caused by the train noise. We appreciate your understanding and hope to welcome you back in the future.

10/10 優異

JAMES

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月18日的回應
Hello JAMES,Thank you so much for your generous rating! We are delighted to have exceeded your expectations and look forward to welcoming you back again soon.

10/10 優異

Dylan

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved it! I actually got the deluxe room and was very happy with the room and it’s entirety
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月17日的回應
Hello Dylan,Thank you for your positive feedback! We're thrilled to hear that you loved your stay in our deluxe room. We hope to welcome you back soon for another enjoyable experience.

10/10 優異

Donald

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
One night stay
Fantastic....
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月17日的回應
Hello Donald,We're delighted to hear that you had a fantastic experience with us! Thank you for your kind words and we look forward to welcoming you back again soon.

10/10 優異

Isabel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月11日的回應
Hello Isabel,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 優異

Brenda (Yorba Linda)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet even though railroad tracks were close. No noise at night.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月10日的回應
Hi Brenda,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

6/10 一般

Charles

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月29日的回應
Hello Charles,Thank you for your feedback. We appreciate your input and will take it into consideration for future improvements.

10/10 優異

Christopher

於 2023 年 9 月住了 3 晚
Manager 於 2023年10月5日的回應
Hello Christopher,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 優異

Micheal

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
No elevator
A great place to stay. Rooms are larger with good showers. The breakfast is very good. Plenty to places to eat close by. The only down side is no elevator to the second floor and you can't turn off closed captioning on the TV. All in all, a great place for the money.
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月4日的回應
Hi Micheal,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and we appreciate your elevator comment, we will have it checked. We look forward to your future stay when your travels bring you back this wa

10/10 優異

Patrick (Gainesville)

親子同遊, 商務旅客
讚好:住宿狀況
Very large clean and comfortable room and bathroom. Nice little breakfast in the morning.
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月4日的回應
Hello Patrick,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our breakfast and your comments about our room. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

8/10 不錯

Juliann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would stay again
Rooms are clean and spacious. Quiet even though close to interstate. Breakfast was good. But no fruit options. Check in wasn't bad but hard to understand clerk.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月30日的回應
Hello Juliann,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our breakfast and also our clerk. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 不錯

Debra

於 2023 年 9 月住了 1 晚
Manager 於 2023年10月20日的回應
Hello Debra,Thank you for your positive rating! We appreciate your feedback.

10/10 優異

Abel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was courteous, the rooms clean and a free breakfast to boot.
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月24日的回應
Hello Abel,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff and your insights regarding our breakfast. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.