This is a hard review to write - because the people working here are so kind, helpful, friendly, and wonderful. That said - our stay felt like a horror movie setup. First - the parking isn’t open so you have to park in a cramped garage across the street at a discount, but the garage never gave us a ticket as the gate was stuck open when we arrived. Only one small elevator “worked” but even still, the floors it took you to didn’t match the buttons - and two of the floors seemed like they shouldn’t be open to the public (a dark basement and a floor that seemed to be a work space?). Then of our three rooms only one had an operating thermostat as it’s locked with a code that the staff didn’t have available. It is walkable though and has lovely staff. I’m sure it will be great once renovations are complete.
