It was never mentioned during check-in or in their pre-visit follow ups that an entire wedding would be taking place directly outside the room window. I’m not talking that I could *see* the wedding, if the window was open I could touch the guests. The photobooth was set up against the wall adjoining my room. The blinds didn’t close fully so guests could see in until I turned out the lights. The sound was incredibly, incredibly loud until 12:30AM, and even after that guests still stayed. There was no A/C in a heatwave, but I also couldn’t open the window due to safety reasons (IE guests could literally come through the open window). The shower curtain was also mouldy and the bathroom light switch was broken so it wouldn’t turn off. I don’t know how the venue didn’t think it appropriate or necessary to mention the full scale wedding happening a foot from the room.
Nicki
於 2025 年 6 月住了 1 晚
6/10 一般
Goytom
2025 年 7 月 1 日
讚好:住宿狀況
不滿:設施服務
There’s a problem with your check-in and check-out. Can you sort it out?
Goytom
於 2025 年 6 月住了 3 晚
2/10 很差
Jaswinder
2025 年 6 月 24 日
Jaswinder
於 2025 年 1 月住了 1 晚
8/10 不錯
Alan
2025 年 6 月 16 日
Alan
於 2025 年 6 月住了 2 晚
2/10 很差
Alex
2025 年 5 月 14 日
不滿:整潔度、職員與服務和住宿狀況
Alex
於 2025 年 5 月住了 1 晚
2/10 很差
Sophie
伴侶同遊
2025 年 5 月 13 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Room was 38 degrees when checked in with heating on full blast and window shut. Turned heating off and changed to AC. Didn’t work. Opened the window (which needed to be wedged open with a mug) but no breeze and temperature of the room wasn’t dropping. Went to reception to say AC not working. Staff meme we came to look and told me it would be fixed on Monday. I said not good enough as it is Friday night and I won’t be there Monday. Asked for a change of room or a refund to go somewhere else. Was brought a fan that had so stand so was placed on bedside table unsafely and he opened the window again then said “this okay ?” I said no. Again asked for a new room or refund. Was taken to another room. Same situation again. Went back to the reception desk and was told we couldn’t have a refund. I said that’s disgusting. Was shown another room (after being told there’s none available) and the AC worked in this room so accepted as it was past midnight by this point and we just wanted to go to sleep after travelling for 4 hours. When the staff member left the room the door handle fell off and flew across the room. At this point the hotel was that bad it was actually laughable. When going to sleep we also couldn’t find the light switch. It was behind the headboard obviously 😂, so had to pull that forward to turn the lights off. Bed was very uncomfortable. Very dirty bathroom, full of limescale, walls missing chunks out of them. Never again. Disgusting. Vile.
Sophie
於 2025 年 5 月住了 1 晚
4/10 欠佳
Faisal
伴侶同遊
2025 年 5 月 4 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I came to.check in and room.tv didnt work.then moved to another room with broken bed then moved to twin room with faulty tv den another twin room. Got asked to pay £30 extra for fam room.when i wasnt with family
Faisal
於 2025 年 5 月住了 1 晚
10/10 優異
FELIX
2025 年 4 月 19 日
讚好:整潔度、職員與服務和住宿狀況
All fine
FELIX
於 2025 年 4 月住了 1 晚
4/10 欠佳
David
2025 年 4 月 12 日
David
於 2025 年 3 月住了 1 晚
10/10 優異
Sadam
伴侶同遊
2025 年 4 月 10 日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Room conditions and things were not appropriate
Sadam
於 2025 年 4 月住了 1 晚
6/10 一般
Satnam
伴侶同遊
2025 年 4 月 8 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
It was ok I give 1star not that clean no proper shower and noise all the time of stay no good night sleep
Satnam
於 2025 年 3 月住了 1 晚
2/10 很差
Damian (Derby)
商務旅客
2025 年 4 月 4 日
不滿:整潔度、設施服務和住宿狀況
The noise at night was very unique
Damian
於 2025 年 3 月住了 5 晚
10/10 優異
Nikolay
2025 年 3 月 14 日
Nikolay
於 2025 年 3 月住了 1 晚
8/10 不錯
Salman
2025 年 3 月 11 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Over all it was good but wasn’t sound proof room
Salman
於 2025 年 3 月住了 1 晚
6/10 一般
Maira
2025 年 3 月 8 日
讚好:職員與服務、住宿狀況和客房舒適度
Improve cleaning
Hotel was affordable , and comfortable.but the need to improve on cleaning ,kettle was dirty there was no towels and soap in my room and bath tub was dirty i have to wipe it by myself before taking bath .
Maira
於 2025 年 3 月住了 1 晚
2/10 很差
Alpesh
商務旅客
2025 年 2 月 26 日
不滿:整潔度、住宿狀況和客房舒適度
Terrible awful old and needs full refurb
old carpets, ripped bed sides, old blinds window seals not clean sofas in the communal hallways are ripped and bathroom door with paint stripping off. One the first night no heating or hot water despite complaining just an apology nothing else from Reception. I stayed here about 12 years ago and the hotel was really nice. I know prices are cheap but would not recommend the hotel.
Alpesh
於 2025 年 2 月住了 2 晚
6/10 一般
Kamran
商務旅客
2025 年 2 月 24 日
讚好:職員與服務
Kamran
於 2025 年 2 月住了 1 晚
6/10 一般
Victor Thomas
2025 年 2 月 16 日
讚好:職員與服務
不滿:住宿狀況
Victor Thomas
於 2025 年 2 月住了 1 晚
2/10 很差
Sukhvinder
2025 年 2 月 7 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Bed mattress rubbish too much hot in side and window not opening also shower broken.
I check out 11:30 midnight
Sukhvinder
於 2025 年 2 月住了 1 晚
2/10 很差
Prabhjotsingh
商務旅客
2025 年 2 月 4 日
不滿:整潔度、住宿狀況和客房舒適度
No no to old
Was very bad I requested for refund but I didn’t hear from anyone. Window were dirty.
Cobweb on the ceiling. Room was boiling 32 degrees and the air con didn’t work. Second room was the same