Clean and friendly. Good place for grabbing sleep before an early flight out of Heathrow terminal 5. Had a fire alarm go off (it was New Year’s Eve so you can guess why it went off) but staff did a great job following procedures and clearing us to quickly get back to our rooms. Only complaint is while there are USB outlets near the beds, the only outlets were across the room which is a problem for those of us who sleep with CPAP machines.
Courtney
於 2018 年 12 月住了 1 晚
10/10 優異
真實旅客
2018 年 12 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a comfortable stay. I had a good nights rest which was all I needed prior to my flight the same day.
真實旅客
於 2018 年 12 月住了 1 晚
4/10 欠佳
Isapele (Tourette’s sur Loup)
2018 年 11 月 8 日
讚好:職員與服務和客房舒適度
Déclenchement alarme à 12.00 la nuit
Conséquence pas d’eau chaude le lendemain matin
Isapele
於 2018 年 11 月住了 1 晚
10/10 優異
Lynn
2018 年 10 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great for a quick pit stop before your flight the next day.
Lynn
於 2018 年 10 月住了 1 晚
6/10 一般
Jules (Melbourne)
2018 年 10 月 10 日
不滿:整潔度、職員與服務和住宿狀況
Airport hotel
Arriving very late after delays and hours of travelling it would have been nice to be greeted by a friendly person rather than the sarcastic receptionist that we met! A polite question about where to park was greeted with a very surly sarcastic remark totally unneccessary!
Room was fine but the bathroom was not great - there appeared to be a blood smear on the door and the toilet seat was loose and moved around. Bath/shower leaked all over the floor !
Jules
於 2018 年 10 月住了 1 晚
4/10 欠佳
真實旅客
2018 年 10 月 9 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Absurd ten-pounds additional charge to check in before 2pm, even though rooms were cleaned and ready and available. Staff could not have been nicer, even offering to give a free coffee if we wanted to wait until 2pm, but they could not override the system. Wifi was also not free, which is crazy in this day and age. Everything else was fine and good value for money.
真實旅客
於 2018 年 10 月住了 1 晚
6/10 一般
真實旅客
2018 年 10 月 3 日
Painful to get there from Heathrow and back. took almost two hours as there was no bus. Had to take a cab and pay 25 GBP.
真實旅客
於 2018 年 10 月住了 1 晚
8/10 不錯
Rubens Coelho
2018 年 10 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel honesto
Rubens Coelho
於 2018 年 9 月住了 1 晚
6/10 一般
真實旅客
2018 年 9 月 20 日
讚好:整潔度、住宿狀況和客房舒適度
Basic
Very clean and basic.
真實旅客
於 2018 年 9 月住了 1 晚
8/10 不錯
Regina
2018 年 9 月 13 日
Very helpful staff.
Regina
於 2018 年 9 月住了 1 晚
2/10 很差
真實旅客
2018 年 9 月 13 日
不滿:整潔度、住宿狀況和客房舒適度
Very disappointed sorry I booked here.
Too far from airport to be described as T5 . Dead bug in room.
真實旅客
於 2018 年 9 月住了 1 晚
6/10 一般
Isam
2018 年 9 月 10 日
Good for overnight stay
Room is clean, comfortable bed, very basic, good for overnight stay, no room service, no phone in the room, poor wi fi , all services are contracted to outsider, if you have an issue you have to call each one.
Isam
於 2018 年 9 月住了 2 晚
6/10 一般
真實旅客
2018 年 9 月 2 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good night's sleep after landing. Basic accomodation. 300 min free wifi. No free breakfast
真實旅客
於 2018 年 8 月住了 1 晚
2/10 很差
Behshid
2018 年 8 月 27 日
Poor facility
The shower did not have shower cap, or shower hose. It was impossible to take a shower and keep the hair dry. Did not have hand towel or soap either. They could not exchange dollars or euro for pounds. To buy a bus ticket I could not even use my visa or American Express card either, so they had me take a taxi to the airport.
Behshid
於 2018 年 8 月住了 1 晚
10/10 優異
andorra (melbourne)
2018 年 8 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Airport Hotel close to Terminal 5
Very friendly place to stay due to the atmosphere in the lounge downstairs. My room had very comfortable bed and bathroom with bathtub. Oh joy! There’s nothing better than soaking after long journey.
andorra
於 2018 年 8 月住了 3 晚
10/10 優異
真實旅客
2018 年 8 月 19 日
讚好:整潔度、住宿狀況和客房舒適度
A nice and value for money hotel close to Heathrow Airport
真實旅客
於 2018 年 7 月住了 1 晚
6/10 一般
真實旅客
2018 年 7 月 30 日
讚好:職員與服務
its nice but got given the disabled room which was a bit musty and all amenities where for me where a little low but would i suppose be perfect for some one in a wheel chair
真實旅客
於 2018 年 7 月住了 1 晚
4/10 欠佳
Sumit
2018 年 7 月 28 日
不滿:住宿狀況和客房舒適度
:( meh
Parking full, and lot dangerous to park. Room very basic. Soap missing.
Sumit
於 2018 年 7 月住了 1 晚
8/10 不錯
真實旅客
2018 年 7 月 26 日
讚好:職員與服務和住宿狀況
真實旅客
於 2018 年 7 月住了 1 晚
8/10 不錯
真實旅客
2018 年 6 月 3 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 6 月住了 1 晚
2/10 很差
Maria (Dallas)
2018 年 6 月 2 日
不滿:職員與服務和客房舒適度
Extremely bad experience. To begin this hotel is not connected with terminal 5 at all, next I reserved a 3 beds room, when a check in at midnight the attendant told me the do not have 3 beds room and want to send me to another Travelodge at my own expense. Since i barely have time for a nap and a shower i took a queen bed room. Also the room included continental breakfast and he said, he was not sure. I showed him that my confirmation was for 3 beds and continental breakfast and finally he said ok, you can have breakfast. Not recommended at all.
Maria
於 2018 年 5 月住了 1 晚
8/10 不錯
真實旅客
2018 年 5 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 5 月住了 1 晚
8/10 不錯
jim (CA)
2018 年 1 月 23 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Heathrow Terminal 5 Hotel
Comfortable reasonably priced Hotel 10 mins fom LHR.
The Taxi cost us 25 pounds from the airport and 12 pounds to return
jim
於 2018 年 1 月住了 1 晚
6/10 一般
Pad (Sydney)
2017 年 12 月 6 日
讚好:整潔度和職員與服務
Cheap stopover after a late afternoon flight
Not bad, cheap, spacious enough room for family of 4 to crash, not to far from the airport terminal 5. It can get loud with airplane noise, extra beds weren't the most comfortable, but still managed to crash after a long day of traveling. Would stay again.