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薩默塞特會議中心希爾頓逸林酒店的評價

4 out of 5
薩默塞特會議中心希爾頓逸林酒店
200 Atrium Dr, Somerset, NJ

評價

8.2

很好

10 分評分，優異；1001 則評價中有 443 則" "
8 分評分，不錯；1001 則評價中有 312 則" "
6 分評分，一般；1001 則評價中有 129 則" "
4 分評分，欠佳；1001 則評價中有 81 則" "
2 分評分，很差；1001 則評價中有 36 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Jim

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 2 晚

8/10 不錯

Kevin

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2019 年 10 月住了 6 晚

4/10 欠佳

真實旅客

讚好：整潔度
不滿：設施服務和住宿狀況
於 2019 年 9 月住了 1 晚

4/10 欠佳

KH (Seattle)

不滿：職員與服務和住宿狀況
Bath room faucet broken and could not fix it in time.
於 2018 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
舒適自在的飯店，很好
於 2017 年 6 月住了 8 晚

6/10 一般

Chunta

10/10 優異

Shurlane

Clean friendly quiet
於 2024 年 5 月住了 1 晚

8/10 不錯

LAKSHMI (Plainfield)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed for one week, and the people were very helpful. Their breakfast was very good, and the room was cleaned every day.
於 2024 年 2 月住了 3 晚
Doubletree 於 2024年5月1日的回應
Hi Lakshmi! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

6/10 一般

Ram Kumar

商務旅客
Not that bad, but it's pricey for the property that they are charging.
於 2024 年 4 月住了 2 晚
Doubletree 於 2024年4月24日的回應
Hello Ram Kumar! Thank you for your feedback, we will take this into consideration!

8/10 不錯

Fiona

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Parking was a little challenging as we arrived back to the hotel very late due to the timing of our dance competitions but it was well lit and I didn't feel unsafe. The property is very nice and staff were pleasant. Unfortunately, we had some housekeeping issues. Our shower wall had long hairs stuck to it and when I told the front desk I was told that it would be taken care of. When we got back to our room very late that evening, I could tell that someone had been in the room as the bathroom garbage had been emptied but the hairs were still there, the beds were not made and the garbage in the room hadn't been emptied. It was too late to call housekeeping but I did mention this to the front desk in the morning and they apologized. It would have been nice to have something taken off of the bill but I didn't push.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月9日的回應
Thank you for your review. We will address the items mentioned with the team to ensure it does not happen again

2/10 很差

angela

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Management 於 2024年4月9日的回應
we are sorry to hear we did not meet your expectations

8/10 不錯

Erika

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service, place nice and clean
於 2024 年 3 月住了 1 晚
Management 於 2024年4月9日的回應
Thank you for your wonderful review

6/10 一般

Daryl

Quiet and dead atmosphere
於 2024 年 3 月住了 1 晚
Management 於 2024年4月9日的回應
Thank you for your review we will share this with our team

2/10 很差

Nicole (Brick)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room booked was to sleep 4. We walked into a king bed, no way it was sleeping four. The front desk made no effort to rectify the situation and indicated they were fully booked. I walked away and was able to book another room with double beds, then came back to check in for my second room and told the guy who just said they were fully booked that I had to get a second room because the accomadtions were not what was described to me, and he really didn’t care. Did not give any information or suggestions about the hotel. The buffet breakfast they offer is misleading. There is a sign at the restaurant that says “there is a charge if you bring the breakfast to go” it was set up like a free continental breakfast. No one was around to explain any of that, and looking back at the description it did not say breakfast was a charge. $20 per person for a continental breakfast. When we complained, none of the employees spoke English. We were there for a dance competition that was hosted by this venue. They couldn’t even have coffee in the lobby. None of the ice machines on ANY floors, so we had to go down to the restaurant (that opened at 5 ) to get ice. Which was never communicated upon arrival. One elevator was broken & another bounced several times when the door opened. With all the people staying there and going up and down constantly, this also could have been communicated. There wasn’t even an out of order sign on there. We hope we do not have to stay here again!
於 2024 年 3 月住了 2 晚
Doubletree 於 2024年3月26日的回應
Hello Nicole! Thank you for your feedback, we will take this into consideration and speak to our staff. We hope to make it up to you in the future.

8/10 不錯

Kristina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Doubletree 於 2024年3月26日的回應
Hi Kristina! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

Joseph

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Quiet hotel with pleasant staff in a safe area.
於 2024 年 3 月住了 1 晚
Doubletree 於 2024年3月20日的回應
Hi Joseph! Thank you for taking the time to rate our hotel! We are pleased you enjoyed the quiet, safe area! We look forward to seeing you on your next visit!

4/10 欠佳

Ramesh

Thin walls, can hear noise from other rooms, honking of cars in parking lots even on the fifth floor. Dead flies in the bathroom when we checked in, indicative of sanitation issues. Outdated outlets, no USB ports in room. Poor housekeeping services, requested a bath/bar soap at front desk the evening we checked in, desk clerk promised to send the bath soap that never materialized. The coffee machine had to be unplugged from the wall to turn it on/off as the on off switch wasn't working. The only plus seems to lots of parking space. I think this hotel has seen better days.
於 2024 年 3 月住了 1 晚
Doubletree 於 2024年3月12日的回應
Hi Ramesh! We sincerely appreciate your feedback, and we will speak with our staff. Also, we are working towards a renovation on the whole property with work starting middle of this year. We look forward to seeing you soon!

10/10 優異

Darren

於 2024 年 3 月住了 1 晚
Doubletree 於 2024年3月26日的回應
Hi Darren! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

Gracey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice stay… clean… friendly staff… hotel can use some upgrade…
於 2024 年 3 月住了 1 晚
Doubletree 於 2024年3月5日的回應
Hi Gracey! Thank you for taking the time to leave the wonderful feedback. We will be upgrading within the upcoming year. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 不錯

Rufus

於 2024 年 2 月住了 1 晚
Doubletree 於 2024年2月28日的回應
Hi Rufus! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

6/10 一般

Rakesh

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Had smell of oil in elevators and the rooms were old carpeting bathrooms was unclean
於 2024 年 2 月住了 2 晚
Management 於 2024年2月26日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback, and we are working towards a renovation on the whole property with work starting later on this year. At Doubletree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 優異

Shari

讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel is convenient to where I need to be.
於 2024 年 2 月住了 1 晚
Doubletree 於 2024年2月20日的回應
Hi Shari! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

10/10 優異

Daryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The parking lot was filled with trash making our parking difficult
於 2024 年 2 月住了 1 晚
Doubletree 於 2024年2月13日的回應
Hi Daryl! We will talk with our staff. Please come visit us again when you are in the area!

10/10 優異

Christie (Pennsauken)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were greeted the moment we entered the building. We were also offered warm cookies. Very nice touch!
於 2024 年 2 月住了 1 晚
Doubletree 於 2024年2月13日的回應
Hi Christie! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

6/10 一般

Jazzmine

於 2024 年 2 月住了 2 晚
Doubletree 於 2024年3月21日的回應
Hi Jazzmine! Thank you for taking the time to rate our hotel.

8/10 不錯

Tyrone

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quite
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年2月5日的回應
Hi Tyrone! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

TIFFANY

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always great
Always a great stay here. It’s clean, spacious and very quiet.
於 2024 年 1 月住了 2 晚
Doubletree 於 2024年1月31日的回應
Hi Tiffany! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good bar/restaurant. Friendly staff
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月31日的回應
Hi Michael! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

Luisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great experience well attended with front desk & cleaning staff
於 2024 年 1 月住了 2 晚
Doubletree 於 2024年1月30日的回應
Hi Luisa! Thank you for taking the time to leave the wonderful feedback. We are pleased you enjoyed your visit! We look forward to seeing you soon!

8/10 不錯

Lorenzo (Bridgeton Nj)

讚好：整潔度和住宿狀況
Nothing
於 2024 年 1 月住了 2 晚
Doubletree 於 2024年1月30日的回應
Hi Lorenzo! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

6/10 一般

Mohamed

多人同遊
不滿：整潔度、職員與服務和設施服務
The bed sheet had red stains as it wasnt changed before i got there. I notified the front desk about it and they didnt even care.
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月30日的回應
Hello Muhamed! Thank you for your feedback, we will talk to our staff. We hope to make it up to you in the future.

6/10 一般

Christine

商務旅客
讚好：整潔度和職員與服務
於 2024 年 1 月住了 2 晚
Doubletree 於 2024年1月30日的回應
Hi Christine! Thank you for taking the time to rate our hotel. We look forward to seeing you on your next visit!

6/10 一般

Elliott

Never again
於 2024 年 1 月住了 1 晚
Management 於 2024年1月27日的回應
thank you for your review please elaborate so we can address the issue you experianced.

4/10 欠佳

Elliott

讚好：整潔度和職員與服務
I don’t like the fact that .you have to leave and additional 100 fee on top of the cost for the room ..and you have weight 7 to to business days too get your money back ..will never visit again..
於 2024 年 1 月住了 1 晚
Management 於 2024年1月27日的回應
Hotel security deposit is standard practice. The banks take 7-10 business days to process the deposit back to your account which is out of our control

10/10 優異

Rhonda

於 2024 年 1 月住了 2 晚
Management 於 2024年1月27日的回應
Thank you for your perfect review

8/10 不錯

Albert

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Got a long trip.... good place to stop.
Convenient efficient place to stay near quick foods and major highways,
於 2024 年 1 月住了 1 晚
Management 於 2024年1月27日的回應
Thank you for your wonderful review

10/10 優異

Carolina

讚好：整潔度、職員與服務和住宿狀況
From the moment we arrived at the hotel, we felt welcomed. The gentleman at the front desk was very nice, and provided us with all the information we needed to know in regard to our stay at the hotel. He even gave us 4 chocolate chip cookies which my two daughters loved! The restaurant staff were amazing, and super sweet. My overall experience at the hotel was great. I see myself and my family booking here again in the near future.
於 2024 年 1 月住了 3 晚
Management 於 2024年1月27日的回應
Thank you for sharing your wonderful experience with us. We hope to see you again!

10/10 優異

Gustavo Rivera

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Management 於 2024年1月27日的回應
Thank you for your review

6/10 一般

James

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
於 2024 年 1 月住了 2 晚
Management 於 2024年1月27日的回應
Thank you for your review

8/10 不錯

Lilian (DDO)

於 2024 年 1 月住了 2 晚
Doubletree 於 2024年1月17日的回應
Hi Lilian! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

Madeline

於 2024 年 1 月住了 1 晚
Doubletree 於 2024年2月5日的回應
Hi Madeline! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

Kamera

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月17日的回應
Hi Kamera! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 不錯

eliana

伴侶同遊
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月17日的回應
Hi Eliana! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

KRIS (Eastampton)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月11日的回應
Hi Kris! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

10/10 優異

Katherine (Mount Arlington)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月11日的回應
Hi Katherine! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!

8/10 不錯

Hugh

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Near by Rutgers University and New Brunswick.
於 2024 年 1 月住了 2 晚
Doubletree 於 2024年1月11日的回應
Hi Hugh! Thank you for taking the time to rate our hotel! We are pleased you enjoyed how close we were to Rutgers! We look forward to seeing you on your next visit!

8/10 不錯

Benjamin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pool and hot tub were not in operation
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月11日的回應
Hi Benjamin! Thank you for taking the time to rate our hotel! We apologize for the inconvenience of having our pool and hot tub out of order during your visit. We are definitely working on getting these operational as soon as possible.

10/10 優異

Elliott

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
It was great experience
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月11日的回應
Hi Elliott! Thank you for taking the time to rate our hotel! We are pleased you enjoyed the whole Doubletree experience! We look forward to seeing you on your next visit!

10/10 優異

David

多人同遊
於 2024 年 1 月住了 1 晚
Doubletree 於 2024年1月11日的回應
Hi David! Thank you for taking the time to rate our hotel! We are pleased you enjoyed your time with us! We look forward to seeing you on your next visit!