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Microtel Inn & Suites by Wyndham South Hill的評價

2 out of 5
Microtel Inn & Suites by Wyndham South Hill
111 Arnold Drive, South Hill, VA

評價

9.2

卓越

10 分評分，優異；326 則評價中有 219 則" "
8 分評分，不錯；326 則評價中有 73 則" "
6 分評分，一般；326 則評價中有 19 則" "
4 分評分，欠佳；326 則評價中有 9 則" "
2 分評分，很差；326 則評價中有 6 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

brad

家人同遊
讚好：整潔度、職員與服務和設施服務
It was a very pleasant experience.
於 2024 年 4 月住了 3 晚
General Manager Michelle 於 2024年4月14日的回應
Hello Brad!Yahoo! Thank you. We hope to see you again soon.

10/10 優異

Alfreda

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
General Manager Michelle 於 2024年4月14日的回應
Thank you Alfreda!We are so happy you enjoyed your stay. We appreciate you and hope to see you again.

6/10 一般

Kim

於 2024 年 2 月住了 2 晚
General Manager Michelle 於 2024年4月29日的回應
Hello Kim!Thank you so much for taking time out to rate us. We appreciate you and your score. Have a great day!

8/10 不錯

Courtney

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great. The staff was friendly and made sure we had everything we needed
於 2024 年 4 月住了 1 晚
General Manager Michelle 於 2024年4月3日的回應
Awe Courtney!Thank you so much for staying with us! We appreciate you and hope to see you again.

8/10 不錯

Derek

商務旅客
讚好：整潔度和設施服務
They treat the M-F weekday guest well. Different breakfast choices
於 2024 年 3 月住了 11 晚
General Manager Michelle 於 2024年3月23日的回應
Hello Derek! Thank you so much for staying with us! We appreciate your kind words! We hope to see you again soon.

8/10 不錯

Lynn

於 2024 年 3 月住了 1 晚
General Manager Michelle 於 2024年4月12日的回應
Hello Lynn!You are the best! Thank you so much for your score! We are so happy you enjoyed your stay.

10/10 優異

Florence (Yonkers)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The area felt safe. Room was clean. Pillows comfy. Water pressure fur shower excellent.
於 2024 年 3 月住了 1 晚
General Manager Michelle 於 2024年3月18日的回應
Hi Florence! We are so glad you enjoyed your stay. We appreciate your words and you! We hope to see you again soon!

10/10 優異

jasmine

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet and cute space. Reading nook in the window. I'm OCD so I did clean the bathroom again. For breakfast there was a waffle maker, crispy bacon, egg patties, biscuits, corn beef hash,muffins, bagels, toast, cereal, yogurt, milk, juices and coffee. Nice indoor pool and gym. Will be back!
於 2024 年 3 月住了 1 晚
General Manager Michelle 於 2024年3月17日的回應
Hello Jasmine!Thank you! What a great review! We appreciate you and your words. We will definitely see you again!

4/10 欠佳

Alexandra

不滿：住宿狀況
於 2024 年 2 月住了 1 晚
General Manager Michelle 於 2024年3月14日的回應
Hello Alexandra!We hate to hear this. We do want you to know if was a honor to serve you. Have great day!

4/10 欠佳

Jill

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
General Manager Michelle 於 2024年3月11日的回應
Hello Jill,We are so happy you stayed with. It’s a honor to serve you. Have a great day!

10/10 優異

Alonzo

讚好：職員與服務
於 2024 年 3 月住了 2 晚
General Manager Michelle 於 2024年3月4日的回應
Hello Alonzo!Thank you so much for staying with us. We hope to see you again soon!

10/10 優異

Salina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was just a nice stay
於 2024 年 2 月住了 2 晚
General Manager Michelle 於 2024年2月23日的回應
Hi Salina!Yahoo! We are so happy you enjoyed your stay. Thank you so much for the kind words and we hope to see you again soon.

6/10 一般

Ahmad

親子同遊
不滿：職員與服務
The staff should work on being more friendly to guest. During check in there was no greeting or tour/mention of amenities. (Just are you checking in) hospitality, was at an all-time low in my opinion for check in and check out.
於 2024 年 2 月住了 2 晚
General Manager Michelle 於 2024年2月19日的回應
Hello Ahmad. This unsettling and we hate to hear it. We are working on this as we speak. We appreciate you words and hope you have a great day.

2/10 很差

Alphonzo

於 2024 年 1 月住了 2 晚
General Manager Michelle 於 2024年3月23日的回應
Hello AlphonzoThank you for staying with us. It was a honor to serve you. Enjoy your day!

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
General Manager Michelle 於 2024年2月7日的回應
Hello Robert!Thank you so much for staying with us! We are very happy that you enjoyed your stay! We do hope to see you again!

8/10 不錯

ALISHA

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
General Manager Michelle 於 2024年2月4日的回應
Hello Alisha,Thank you so much for the amazing score. We appreciate you and hope to see you soon. Have a fabulous day!

10/10 優異

Rick

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was modern & staff was great, room was comfortable.
於 2024 年 1 月住了 3 晚
General Manager Michelle 於 2024年1月24日的回應
Hello Rick!Thank you so much for staying with us! We appreciate your words! I will definitely tell the staff. Hope to see you again soon! Have a great day!

10/10 優異

Lauren

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Breakfast was great, they had bananas which oddly is my barometer for a good bfast.
於 2024 年 1 月住了 1 晚
General Manager Michelle 於 2024年1月22日的回應
Hello Lauren!Thank you so much for staying with us! We appreciate you and your words. We love bananas too! Hope to see you again soon.

10/10 優異

Phil

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
General Manager Michelle 於 2024年1月16日的回應
Hello Phil, Thank you for choosing us when you came to South Hill. We hope to see you again soon.

10/10 優異

DongXia

讚好：整潔度和住宿狀況
Breakfast is not good.
於 2024 年 1 月住了 1 晚
General Manager Michelle 於 2024年1月13日的回應
Thank you DonXia We are not sure if that is a typo but our breakfast is the best in the town! We are the only hot breakfast! We wouldn’t dare to do continental for our guest, they deserve the best! Thank you for the wonderful score! Have a great and fabulous day!

6/10 一般

Jennifer

商務旅客
讚好：整潔度和設施服務
不滿：住宿狀況
I was locked out of my room for three hours and the staff there didn’t offer to pay for anything instead my husband fixed the door and wasn’t reimbursed for nothing because the hotel staff couldn’t do anything :( so bad experience
於 2024 年 1 月住了 1 晚
General Manager Michelle 於 2024年1月11日的回應
Hello Jennifer!This is shocking. I have not heard of anything about anyone being locked out for 3 hours. We have battery pack jumpers, so we do have items in place to be able to jump start a door. I am so upset in hearing this. 3 hours is unacceptable. I will look into the claim and we fix the discrepancies.

10/10 優異

Kenya

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
General Manager Michelle 於 2024年1月8日的回應
Hello Kenya. Happy New Year! We are thrilled that you enjoyed stay. We hope to see you again soon.

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
General Manager Michelle 於 2024年1月8日的回應
Hello Thomas! I am so excited you enjoyed your stay. We thank you so much for staying here. Hope to see you again soon.

10/10 優異

DongXia

讚好：整潔度和住宿狀況
Breakfast was terrific.
於 2024 年 1 月住了 1 晚
General Manager Michelle 於 2024年1月8日的回應
Hello DongXia!Thank you so much for staying with us! We are so happy you enjoyed your stay. We think the breakfast is amazing as well. We look forward in seeing you in the future.

10/10 優異

hesti

於 2024 年 1 月住了 1 晚
General Manager Michelle 於 2024年1月8日的回應
Hello Hesti!Happy New Year! Thank you for staying with. We are thrilled you enjoyed your stay. We hope to see you again soon

10/10 優異

Matthew

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice new building, nice staff, safe area. Just what we needed
於 2024 年 1 月住了 1 晚
General Manager Michelle 於 2024年1月4日的回應
Hello Matthew!Thank you so much. We appreciate you and your words. We hope to see you again soon!

8/10 不錯

Sunshine

家人同遊
讚好：職員與服務、設施服務和住宿狀況
My father and I had a lovely stay. I never was woken up by someone causing noise, rare in a hotel and nice! The roads were awful but the parking lot for you all was good! The only suggestions I have is... Hair dryer (in bathrooms) - every hotel supplies these, so I was expecting and you all but didn't have it and of course I didn't bring mine. The beds were comfortable, could of used dresser space, no where really to put your clothes, not great wrinkled in suitcases the whole stay. There was no plug for one of the lamps on the side of bed, book reading light. I was very relaxed and comfortable by whole stay! Oh GREAT breakfast, except expired milk, told cook, she acknowledged, next morning, same milk with same expired date on it, that curdled when poured in hot coffee, great test to see if milk is bad. So, a good amount of criticism, good and bad.
General Manager Michelle 於 2024年1月4日的回應
Hello Sunshine! Thank you so much for staying with us. We appreciate your words. We hope to see you again soon!

10/10 優異

Sam

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
General Manager Michelle 於 2024年1月4日的回應
Hello Sam! Thank you so much for staying with us. Happy New Year! See you again soon!

8/10 不錯

Sandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
General Manger Michelle 於 2023年12月30日的回應
Hello Sandra! Thank you so much for staying with us and giving the awesome score. Happy New Year!

10/10 優異

Maryanna

於 2023 年 12 月住了 1 晚
General Manager Michelle 於 2023年12月29日的回應
Hello Maryanna!Thank you so much for staying with us! We appreciate you and hope you have a wonderful holiday weekend! Happy New Year!

10/10 優異

Jodie

於 2023 年 12 月住了 1 晚
General Manager Michelle 於 2023年12月25日的回應
Hello Jodie!Thank you so much for staying with us! We are thrilled you enjoyed your stay. We hope you have the best holiday ever! Merry Christmas to you if that ok or Happy Holidays! See you again soon.

10/10 優異

Charlotte

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
General Manager Michelle 於 2023年12月23日的回應
Hello Charlotte,Thank you so much for staying with. We appreciate you and are so excited you enjoyed your stay. Hope to see you again soon.

10/10 優異

Judith

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice, beds were great, clean and well maintained, and quiet. Several restaurants nearby. Would definitely stay here again.
於 2023 年 12 月住了 1 晚
General Manager Michelle 於 2024年2月2日的回應
Hello Judith!Thank you so much for staying with us! We appreciate your words. We cannot wait to see you again! Enjoy your day!

6/10 一般

Terri

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Nice hotel, poor service.
Check in was slow, room was good except for noise in middle of night, doors slams and trucks revving up. Lots of workers stayed and got up very early. Coffee pot tray was missing and so was our do no disturb. Last day, kitchen help did not arrive to fix breakfast. :(
於 2023 年 12 月住了 3 晚
General Manager Michelle 於 2023年12月17日的回應
Hello Terri!We do apologize we housed rescue crews while you were there. Our breakfast team unfortunately arrived at 8 because of power outages. We deeply apologize for them and also the power outages around the hotel. Thank you for allowing us to serve you. Also for saying our hotel was nice and décor was great!

6/10 一般

Tim

伴侶同遊
讚好：住宿狀況
Checked in late on our reservation. We were given a handicap room. Neither my wife nor I are handicapped . The shower arrangement is designed for wheel chair access. There was no threshold to hold shower water in the shower. Water spills out onto the bathroom floor near a large drain. This makes the floor slippery and treacherous. I asked at check out why this room was given to my wife and I? Got blank stares from the two desk clerks. I told them about shower floor situation and mentioned that I may have come out of the handicap room handicapped. The under side of the shower seats need to be cleaned and disinfected. Nasty
於 2023 年 12 月住了 1 晚
General Manager Michelle 於 2023年12月17日的回應
Hello Tim,Thank you very much for choosing us when stayed in South Hill. The room was given because that is the original room that was booked online. I am understanding that this is not what you wished so I will fix that on our end to be more clearer when selecting a room online. Thank you for your words. We appreciate you and your time. Have a wonderful day!

10/10 優異

John

於 2023 年 12 月住了 1 晚
General Manager Michelle 於 2023年12月18日的回應
Hello John!Thank you so much for staying with us! We are thrilled you enjoyed your stay. Thank you! See you soon.

10/10 優異

Rhonda

商務旅客
讚好：整潔度、職員與服務和住宿狀況
General Manager Michelle 於 2024年2月17日的回應
Hello Rhonda! Thank you so much for staying with us. We appreciate you and hope to see you again soon.

10/10 優異

Nia

於 2023 年 11 月住了 3 晚
General Manager Michelle 於 2023年12月25日的回應
Hello Nia!Thank you so much for staying with. We are so happy you enjoyed your stay. We hope you have a great Holiday!

8/10 不錯

Gloria

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel that conveniently located to various stores.
於 2023 年 11 月住了 2 晚
General Manager Michelle 於 2023年12月1日的回應
Hello Gloria!Thank you so much for staying with us. We are so happy you enjoyed your stay. We appreciate you and hope to see you again soon.

10/10 優異

Roger

讚好：整潔度、職員與服務和住宿狀況
I loved the property this is the third time me and my family have stayed here when we go to VA. The only issue I had was the fitness center, there was only one dumbbell in the fitness center.
於 2023 年 11 月住了 3 晚
General Manager Michelle 於 2023年11月28日的回應
Hello Roger!Thank you so much for staying with us! We are in the process of getting new dumbbells and thankful that you let us know the discrepancy. We appreciate you and it hope to see you again. Have a great day!

4/10 欠佳

Joseph

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務
The bed was terrible. Uncomfortable
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月28日的回應
Hello Joseph! We do apologize that we did not exceed your expectations. We do hope we will let you serve you again in the future.

10/10 優異

Dawn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice clean property. Friendly staff. Nice hot breakfast.
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月24日的回應
Hello Dawn!Thank you so much for staying with us! Thank you so much for allowing us to serve you. We appreciate your words and I will share with the staff. See you again soon!

2/10 很差

Matthew

家人同遊
讚好：職員與服務和設施服務
不滿：整潔度
Room dirty . Tv would not work and smoke alarm flashed all night
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月23日的回應
Hello Matthew. Thank you for staying with us! We will look into your discrepancies. Thank you for time. It was a pleasure to serve you.

10/10 優異

Wondwosen

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place.
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月23日的回應
Hello Wondwosen.Thank you so much for staying with us. We are so happy you enjoyed your stay. We appreciate you and your words. Have a great day!

10/10 優異

Hugh

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月22日的回應
Hello Huge!Thank you so much for staying with we appreciate you! We hope to see you again soon!

8/10 不錯

Alison

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Cookies and mints waiting for you at front desk. Elevator at checkin area. Bed comfortable though soft pillow but you get four on each bed in the two queen bed rooms. Large variety at complimentary breakfast. Convenient to fast food spots and sit down restaurants.
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月20日的回應
Hello Alison!Thank you so much for staying with us. We are so happy you enjoyed your stay. We hope to see you again soon.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay 👌
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月20日的回應
Hello James!Thank you so much for your kind words. We are so happy you enjoyed your stay. We hope to see you again!

10/10 優異

Rae

於 2023 年 11 月住了 2 晚
General Manager Michelle 於 2023年11月20日的回應
Hello Rae!Thank you so much for staying with us and you taking a moment out to rate us. We hope to see you again soon

10/10 優異

Tamara

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was very clean, the staff were friendly, and the lobby very inviting with a modern vibe. I really enjoyed my stay. The bed was comfortable and the hotel room attractive and had everything I needed. My room had ample device plugs, a microwave & mini frig. I will stay here again!
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月19日的回應
Hello Tamara!Thank you so much for staying with us. We are thrilled you enjoyed your stay. We appreciate your words and your time. See you again soon.

10/10 優異

Jeffrey

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
General Manager Michelle 於 2023年11月15日的回應
Hello Jeffrey!Thank you so much for staying with us when you came to South Hill. We are so happy you enjoyed your stay. Thank you for kindly rating us. We appreciate you and hope to see you again soon.