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雪松松樹度假村的評價

3 out of 5
雪松松樹度假村
1234 Melba Drive, South Lake Tahoe, CA

評價

8.0

很好

10 分評分，優異；147 則評價中有 53 則" "
8 分評分，不錯；147 則評價中有 55 則" "
6 分評分，一般；147 則評價中有 20 則" "
4 分評分，欠佳；147 則評價中有 11 則" "
2 分評分，很差；147 則評價中有 8 則" "

7.2/10 

整潔度

7.6/10 

職員與服務

8.2/10 

設施服務

7.4/10 

住宿狀況

6.8/10 

環保程度

評價

10/10 優異

Zoltan

家人同遊
讚好：整潔度、設施服務和住宿狀況
Remote enough to feel very cozy, but still close to stores and activities. Very nice place to have an amazing vacation regardless if with family or alone.
於 2024 年 2 月住了 5 晚

8/10 不錯

James

家人同遊, 親子同遊, 寵物同遊
讚好：設施服務和住宿狀況
The cabin looked great from the outside. The interior of the cabin was good as well except for the spider webs and dust on the fans. Bathroom had tiles coming apart. Otherwise, it was a great stay and was fun for the dogs.
於 2024 年 1 月住了 2 晚

8/10 不錯

Eliseo

於 2024 年 1 月住了 2 晚

4/10 欠佳

Vasil

於 2023 年 12 月住了 3 晚

6/10 一般

Melvin

家人同遊
讚好：客房舒適度
不滿：整潔度
於 2023 年 9 月住了 2 晚

6/10 一般

James

讚好：客房舒適度
Super dusty, musky and stuffy, couldn't stop sneezing and coughing when the ceiling fan was turned on, we also couldn't open the windows because there was no window screens and the flies/ mosquitoes would come on in, , the lighting in the living room didn't work, and some of the clean towels smelled like cat urine, the location was peaceful and quiet, I also got charged for my service dog, but that was my fault, I forgot got to note that with the owners.
於 2023 年 8 月住了 2 晚

6/10 一般

Martha

多人同遊
不滿：整潔度
The cabin is small, for 8 people it is very small. It needs cleaning maintenance, when we arrived it smelled like vomit, the stove and the microwave are dirty. The good thing is that the person in charge attended us at all times when we needed it.
於 2023 年 8 月住了 3 晚

2/10 很差

Eric

家人同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
NOT SAFE, DO NOT rent this cabin, the whole cabin was in dire need of a DEEP CLEAN. Cabin owned by manager of the property. Dust, cob webs, dirt all over the interior cabin. Stove, microwave and areas in the kitchen had layers of grease and dust/dirt on the grease (no cleaning done). The carpet in the loft was completely stained and very filthy. Several windows had no screens, unable to leave window open to allow cabin to cool down without letting the bugs in. One screen frame was on the ground outside of the bedroom window and has been there for some time (sign of long neglect). Window blinds dirty and broken. Window curtain slider in the main living area broken - cannot properly closed the curtain. No curtain or blinds on the window in the upstairs loft – no privacy. Many burnt out light bulbs. Doggie door was broken and could not be secured - obviously a safety issue. Advised Host/Owner immediately and was told, "It is a very safe neighborhood, in 20 years we have never had a break in. But I will have someone look at it before noon (the next day)." We secured the opening by barricading the door with our belongings. The following day all they did was place 4 screws to hold the broken doggie door frame in place - entrance through the doggie door still easily accessible with a one hand push on the thin plastic board covering the opening. Shower hardware loose, not properly secured to the wall – lazy install. Cabin should be banned from any rental service.
於 2023 年 7 月住了 2 晚

10/10 優異

Juan

於 2023 年 6 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：客房舒適度
於 2023 年 5 月住了 3 晚

8/10 不錯

Guadalupe

讚好：整潔度
I was unhappy for the hidden fees. I wish all fees were listen since the beginning. TV didn’t work. There was a lot of spider webs in each room. We found about 10 big spiders. The neighborhood was very safe. The cabin had dishes for cooking and serving food. Heater works great. Shower water was great. Enough parking.
於 2023 年 5 月住了 3 晚

8/10 不錯

Christopher

家人同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
I didnt realize the other bed was upstairs with a 4 ft ceiling. I like how its next to a rock climbing gym and campground with a few other shops and a good breakfast spot Ernies. Close enough to the lake and downtown
於 2023 年 5 月住了 2 晚

8/10 不錯

mark

親子同遊
讚好：整潔度、設施服務和住宿狀況
Stayed here many times. Can’t beat the seclusion and simple ride to town.
於 2023 年 4 月住了 3 晚

4/10 欠佳

Guillermina

於 2023 年 4 月住了 3 晚

10/10 優異

Steve

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 4 月住了 3 晚

10/10 優異

Leticia

家人同遊
讚好：整潔度和客房舒適度
Snowed in became a blessing
I loved this little gem of a cabin. I am an avid camper and backpacker so this was glamping for us. I do not need to many amenities to keep me happy. Overall, we were super excited when we walked in. Perfect location in the trees. We were right next to Snowshoe Thompson's to rent XC skis and about 10 mins from Fallen Leaf and Richardson Camp to XC Ski. Douglas was awesome with communication and was awesome about extending our stay regarding the storm. There is Wi-Fi and it can be spotty, but let's face it... You are here to detach and enjoy the beauty of South Lake Tahoe. So I have zero complaints in that regard. We had a futon, bedroom and loft upstairs with 2 twin beds. Plenty of room for the 3 of us and small kitchen with everything we needed. There is a Raley's right down the street in case you need anything else. Bert's is also great for breakfast! I was some grateful for the kindness we received here from all the staff. This is my last year with my son before he goes off to college and it made it that much better! We had amazing snow adventures and cooked some great meals together while sitting next to the cozy fire.
於 2023 年 2 月住了 4 晚

10/10 優異

Amanda

親子同遊
讚好：整潔度、設施服務和住宿狀況
This cabin was amazing in location and size. My husband and I brought our three daughters ages 16,15, and 9 and it was perfect. It was quaint and comfortable. The location is in perfect distance to just about everything you would want!! Communication was also great and check in was a breeze. We will definitely be coming back here.

10/10 優異

Ed

家人同遊, 寵物同遊
讚好：整潔度和住宿狀況
the cabins are cozy with everything you need for a Tahoe visit. Management is very communicative and responsive.
於 2023 年 2 月住了 3 晚

8/10 不錯

Miguel

伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
👍
於 2023 年 1 月住了 2 晚
Cedar Pines Management 於 2023年2月5日的回應
Thank you for staying with us, we hope you can visit again.

10/10 優異

Tylee

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The cleaning fee was a bit outrageous but it is what it is. We left the place pretty spotless. I think a cleaning fee should only apply depending on how much cleaning is actually needed...IMO
於 2023 年 1 月住了 2 晚

8/10 不錯

crystal

家人同遊, 寵物同遊
讚好：整潔度
We like it’s quiet location and the let out of the cabin. However, the kitchen got everything we need except paper towel and salt. Also the pots and pans are old and scratched which needs to replaced new ones….
Cedar Pines Management 於 2023年1月17日的回應
thank you for your input. we will check the pans

6/10 一般

Nasim

家人同遊
不滿：設施服務和住宿狀況
The property was good enough for 4 ppl to sleep - close to malls, restaurants, and South Lake Tahoe beach and recreations. However, it is very unclean. Futon was so dirty that I had to buy a comforter to sit on it. Restroom walls and floor was not that clean either.
於 2022 年 10 月住了 2 晚
Cedar Pines Management 於 2022年12月7日的回應
Thank you for you helpful input. We have corrected these issues with our staff and will continue to monitor them more closely

10/10 優異

REINIER

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 8 月住了 3 晚
Douglas 於 2022年8月16日的回應
We are glad you enjoyed your stay, hope you can visit again

8/10 不錯

Jeffry

家人同遊
於 2022 年 6 月住了 2 晚
Cedar Pines Management 於 2022年8月16日的回應
Thanks for visiting us. Please come again

8/10 不錯

Candace

讚好：整潔度
於 2022 年 5 月住了 2 晚

8/10 不錯

Mary

讚好：整潔度和客房舒適度
Cozy cabin, great location!
於 2022 年 3 月住了 4 晚
Douglas 於 2022年4月30日的回應
Thank you, we hope you can visit again soon

8/10 不錯

CLAUDIA

讚好：整潔度、設施服務和住宿狀況
於 2022 年 2 月住了 2 晚

8/10 不錯

Miguel

家人同遊
讚好：整潔度、設施服務和住宿狀況
Nice cozy place
於 2022 年 2 月住了 3 晚

8/10 不錯

Maria

讚好：住宿狀況
於 2022 年 1 月住了 4 晚

10/10 優異

Elsa

家人同遊, 多人同遊
讚好：整潔度和住宿狀況
I came from Las Vegas so just been in this property with the huge pine trees and smelling the fresh air was paradise. Owner was very nice and the cabin was clean with all the accessories to cook and have a great time. Hope to come back during winter time
於 2021 年 7 月住了 3 晚
Douglas 於 2021年12月23日的回應
Thank you for your kind review, I hope you can visit again.

10/10 優異

Carlos

於 2021 年 8 月住了 3 晚

4/10 欠佳

Harjot

家人同遊
不滿：整潔度和客房舒適度
Bad combo
I thought was the best option for me and my family to getting a cabin, so I read couple reviews that they said was good so I booked it for 5 days pretty expensive for what you getting, te cabin is super hot, no ac just the ceiling fan on the living room. Plus infested of mice we call to inform about it and the only answer was - “ what you expected the cabin is located in the forest area “ no refund at all. If you planning to book with them keep in mind that they don’t refund any money for cancellation, that’s why I have to stay my whole vacation there.
於 2021 年 7 月住了 4 晚
Cedar Pines Management 於 2022年2月2日的回應
We attempt to keep pest outside of the cabins. We post traps under the cabins to catch them. This was the first complaint we had in quite some time about this issue. We more traps around and that seems to have taken care of the problem. This customer wanted us to refund everything plus stay the complete time. We refused to do this, but offered other options.

6/10 一般

真實旅客

家人同遊, 多人同遊
讚好：設施服務和住宿狀況
The best part about this rental was that it was more affordable than anything else with such late notice. It is small and a little cramped, especially for those staying on the loft. Bathroom shower was slightly dirty and we did find several bugs. Found dirty dishes in a kitchen cabinet. Overall décor was pleasing. Parking for 3 cars and good communication with management.
於 2021 年 7 月住了 3 晚

8/10 不錯

Brenda

家人同遊
讚好：整潔度和客房舒適度
Loved it
於 2021 年 7 月住了 2 晚

8/10 不錯

gemma

家人同遊
讚好：整潔度和客房舒適度
於 2021 年 6 月住了 3 晚
Douglas 於 2021年7月6日的回應
Thank you for staying with us, I hope you can return soon

10/10 優異

Joanna jean

家人同遊
讚好：客房舒適度
Awesome stay
It was such a wonderful cabin, lots of light, well ventilated, cabin feel with pine trees around the property, lots of beds- 1 queen, 4 twin beds at loft area. Complete kitchen/cooking utensils. Fridge, microwave and enough area to move inside the living room. Check in was a breeze, property manager will text you details on how to check in and where to find keys, make sure you call ahead of time since some network has some signal problems around tahoe. Internet is excellent, wifi provided at the cabin. The kids love their tiny-house feel of the cabin, feels like staying in a doll house. Cabin is located in a very convenient spot in tahoe, restaurants are few minutes away, and some groceries and stores. Just a need for extra cleaning of the dining table, some sticky food marks on the table.
於 2021 年 6 月住了 2 晚
Douglas 於 2021年7月6日的回應
Thank you for your feedback, I will mention the table issue with the cleaning crew. I hope you can return soon

10/10 優異

真實旅客

家人同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
Great rustic ambience with modern conveniences. My son loved the loft area and I was glad to have a pretty stocked kitchen and kitchenware to use. It’s very cozy and very quiet. There’s 1 designated parking and a lot of shops and groceries close by. The Lake is a 10 min drive. We brought a little hibachi grill that we used on our deck and or dog had a tiny back yard to prance in. The bed was firm and pleasantly comfortable. The only thing was the shower was small but good enough. I would totally stay here again.
於 2021 年 6 月住了 3 晚
Douglas 於 2021年7月6日的回應
Thank you for visiting us, we hope you can return soon

6/10 一般

真實旅客

親子同遊
不滿：整潔度和住宿狀況
Pros: - Checking in and out was pretty easy as you just have to call and text. - It was close to everything. Cons: - We were sent the wrong cabin at first. We opened the door and saw that there were still stuff (clothing, food, etc.) and it seemed like someone was still staying there. It was concerning because I was able to use the same lock code to their cabin and to our cabin. The lock code for each cabin is the same. We had to make sure that the key was with us at all times and never left it on the lock box until we left. - The utensils weren't really clean and still had some frozen leftover food stuck on it. I'm glad we brought our own disposable utensils, cups, and dishes. - It seemed clean at first but it was actually really dusty so not very good for those with allergies. Be prepared to sneeze a lot. The cabin is pretty affordable but at the same time not the best either. Overall, I guess you get what you pay for.
於 2021 年 6 月住了 2 晚
Cedar Pines Management 於 2021年7月6日的回應
The lock box codes are not all the same, as we change the codes often.. we Are sorry for the confusing you had at check-in. I have spoken to the cleaning crew about checking silverware for cleanliness. The dust issue came from Pollen, we get huge Pollen clouds that actually turn our roads yellow during June.

10/10 優異

Jose

家人同遊
讚好：整潔度和客房舒適度
Clean,cozy definitely coming back!
於 2021 年 5 月住了 2 晚
Cedar Pines Management 於 2021年7月6日的回應
We Hope you can come again

6/10 一般

真實旅客

伴侶同遊, 寵物同遊
讚好：設施服務
Pro: The cabin was very cozy. Just minutes away from shops. Cons: cabin should be inspected before renting it out. Faucets were lose and the kitchen plumbing started leaking. No floor mats anywhere to wipe your feet, so floor was dirty.
於 2021 年 5 月住了 4 晚
Cedar Pines Management 於 2021年7月6日的回應
Thank you for your great imput. we have fixed the plumbing issues

10/10 優異

Daniel

家人同遊
讚好：客房舒適度
I LIKE BEARS.... ALOT
Not enough bears in decor ;)
於 2021 年 5 月住了 3 晚
Cedar Pines Management 於 2021年7月6日的回應
Hopefully ;you got a chance to see some live bears this year.

8/10 不錯

真實旅客

親子同遊
讚好：整潔度和住宿狀況
Cute little cabin for a small family. Slightly pricey for the amenities and the size.
於 2021 年 4 月住了 4 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度和客房舒適度
Nice rustic feel
The place had a super cozy and rustic feel. It 's pretty spacious for a cabin - could easily fit 6 people. Check-in and parking were super easy. Finding the place was pretty smooth. It's close to ski resorts, grocery stores and gas. It's also nice that they allow pets(a fee will be automatically included when charged. The cleaning fee is a bit high for a 2 night stay. Aside for those, I'd probably come back again.
於 2021 年 4 月住了 2 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度
不滿：客房舒適度
Not a terrible place, but beware
Cedar Pines is one of the cheapest ways to rent a free-standing cabin. And the cabins are cute. However, there are some downsides that folks should be aware of. The price you end up paying will be significantly higher than the price you're quoted on Hotels.com, as the manager will add a few additional fees. Importantly, the manager explained to me that he charges a $50 pet fee to everyone unless they explicitly tell him they are not bringing a pet. Since this is not a policy at any other hotel on earth, it's likely that he has levied this charge erroneously on people who didn't scrutinize their final invoice. When I explained that I was not bringing a pet and would like that fee refunded, the manager acted as though this were somehow my fault. He (falsely) claimed that the policy is explained on Hotels.com. Also, each bed only includes a very thin blanket. Unless you're going up there in the hottest months of summer, you'll want to bring extra blankets. I didn't have the blankets and so I needed to run the heater at night. In the master bedroom, the heater sounds like a diesel engine 2 feet away from your head. This is not to say you should avoid this place. But if you do book here, it's important to know what you're getting into.
於 2021 年 4 月住了 2 晚

8/10 不錯

Trung

家人同遊
讚好：整潔度和客房舒適度
It was great! My kids love the cabin. The only thing is the clean in steep.
於 2021 年 3 月住了 2 晚

6/10 一般

真實旅客

親子同遊
不滿：整潔度、設施服務和住宿狀況
Oven took 45 min to preheat. There was cracks all over walls and ceilings everywhere, paint peeling in bathroom. Broken towel rack so towel had nowhere to hang. Stains all over the bedding and the furniture and the dinning table!!! Freaking gross!!!!
於 2021 年 3 月住了 3 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、設施服務和住宿狀況
Very nice, quiet, close to town, definitely love the stay. It’s our 2nd time staying there.
於 2021 年 2 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
Todo está muy bonito Perfecto para alojar lo recomiendo para otras personas que quieren ir
於 2021 年 2 月住了 3 晚

6/10 一般

Marleny

不滿：整潔度
於 2021 年 1 月住了 2 晚

10/10 優異

carrie

家人同遊
讚好：整潔度和客房舒適度
於 2021 年 1 月住了 2 晚