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金博爾智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
金博爾智選假日套房酒店 (IHG 旗下酒店)
300 Battle Creek Rd, South Pittsburg, TN

評價

8.4

很好

10 分評分，優異；600 則評價中有 288 則" "
8 分評分，不錯；600 則評價中有 211 則" "
6 分評分，一般；600 則評價中有 50 則" "
4 分評分，欠佳；600 則評價中有 34 則" "
2 分評分，很差；600 則評價中有 17 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Gunter

伴侶同遊
It was clean and comfortable
於 2024 年 4 月住了 1 晚
Cliff Moore, Guest Experience Champion 於 2024年4月24日的回應
Thank you for taking the time to tell us about your recent stay. Also, Thank you for giving us the opportunity to provide you with accommodations. Our top goal is provide our guests with the best stay we can. We are glad to learn that we did accomplish that goal for you. We want our guests to be able to begin relaxing as soon as they arrive. And what better way to start then with a clean and comfortable room. Let's not forget our great breakfast, what better way to start your day? Again, Thank You for choosing to stay with us and we hope to see you again in the future.

10/10 優異

Steven

於 2024 年 3 月住了 1 晚

10/10 優異

pamela

於 2024 年 1 月住了 1 晚

10/10 優異

Lolita

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean rooms, comfy bedding, great breakfast, friendly staff.
於 2024 年 3 月住了 1 晚

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Laura

親子同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed during an ice storm… many things were shut down & not available around us but the staff who were there worked extra hard to keep everyone informed & went out of their way to make sure we were all safe! Thank God for them!
於 2024 年 1 月住了 1 晚

2/10 很差

RICHARD

於 2024 年 1 月住了 2 晚

10/10 優異

Robin (Meridianville)

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Judith

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was friendly and efficient. Room clean. Area/neighborhood -appears safe with several food optio s
於 2023 年 11 月住了 1 晚

8/10 不錯

Joanne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room that was book in advance, was put next to elevator. Noisy all night.
於 2023 年 11 月住了 1 晚

10/10 優異

Cody

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

10/10 優異

dabney

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Dale

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff was super helpful. Rooms we're updated/ new . Breakfast was nice/ clean eating area.
於 2023 年 9 月住了 1 晚

6/10 一般

Suzanne

家人同遊
不滿：設施服務
The man at the front desk was terse but he warmed up. Good breakfast, neatky kept up. Beds good. Just looked like the whole place needed a refresh. Too expensive for what it is
於 2023 年 9 月住了 1 晚

8/10 不錯

Richard

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 9 月住了 1 晚

10/10 優異

Amber

於 2023 年 9 月住了 1 晚

10/10 優異

Barbara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and very helpful
於 2023 年 8 月住了 1 晚

8/10 不錯

DAMIEN

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2023 年 8 月住了 5 晚

6/10 一般

Svetlana (Gurnee)

家人同遊
讚好：整潔度和住宿狀況
不滿：設施服務
Check out time is 11 am. But be careful. Housekeeper will come in to your room to wake you up at 9:07 am. Not exactly sure why... may be they want to see you naked, or making love to your spause or what was their purpose...not sure
於 2023 年 8 月住了 1 晚

8/10 不錯

Douglas

讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall, a very good hotel.
於 2023 年 7 月住了 1 晚

8/10 不錯

Brian

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

10/10 優異

Melanie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable stay
We had a wonderful stay. The rooms were very clean and staff helpful. We enjoyed the pool and other ammenities.
於 2023 年 7 月住了 1 晚

10/10 優異

Gregory

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Rooms have plenty of space and are clean. Shower is nice. Staff friendly and helpful. Area is beautiful. Close to Lookout Mountain.
於 2023 年 6 月住了 1 晚
Cliff Moore 於 2023年7月5日的回應
Thank you for taking the time to tell us about your recent stay. Also, Thank You for giving us the opportunity to provide you with lodging. One of our top goals is to make each other our guests stays as enjoyable as we can. From a friendly check-in to a accurate check-out and great breakfast, we strive to meet that goal. We look forward to hopefully seeing you again in the future for another wonderful night.

6/10 一般

Gunner

家人同遊
讚好：職員與服務和住宿狀況
The toilet paper roll was not changed from the stay prior. It had about a 3rd of a roll yet. I’ve used public restrooms so it’s not a huge deal but just kinda seems like they didn’t clean well if they do that. Also sliding shower door wouldn’t stay closed. Good enough. Not great tho
於 2023 年 6 月住了 1 晚
Cliff Moore 於 2023年6月29日的回應
Thank you for taking a moment to tell us about your recent stay. Also, Thank You, for giving us the opportunity to provide you with lodging. I would however like to apologize for the issues you encountered while staying with us. Guest feedback, exactly like yours, is a important tool we use to constantly improve for our guests. Your feedback will be shared with the proper departments to correct and prevent those issues in the future. Again, on behalf of our staff, I would like to apologize for not providing you with the best stay we possibly could. If you are ever in our area again, hopefully you will stop by and see the improvements you feedback helped to make.

10/10 優異

Phillip

讚好：整潔度、職員與服務和住宿狀況
We were able to get an early check in which was very important to our group. The front desk helped in every step to ensure a smooth check in.
於 2023 年 6 月住了 1 晚
Cliff Moore 於 2023年6月23日的回應
Thank You very much for taking a moment to tell us about your stay. Also, Thank you for giving us the opportunity to provide you with accommodations while traveling. One of our many goals is to provide all of our guests with the best stay we can. We are glad to learn that we did accomplish that goal for you and your group. We look forward to hopefully seeing you again in the future for another great stay.

4/10 欠佳

Mitchell

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Dissatisfied
Dirty sheets and floor was sticky on carpet not sure how that’s possible
於 2023 年 6 月住了 1 晚
Cliff Moore 於 2023年6月21日的回應
Thank you for taking the time to tell us about your recent stay. Also thank you for giving us the opportunity to provide you with lodging. I would however like to apologize for the issues you encountered while staying with us. We will use your feedback to coach our staff to prevent these issues moving forward. Again, I would like to apologize for not meeting our goal for providing each of our guests with the best stay we possibly can.

6/10 一般

Andrew (Muskgo)

家人同遊, 伴侶同遊
讚好：職員與服務
First off, we have come to trust Holiday Inn Express hotels for their consistency of quality and amenities. Always someone at the front desk who is efficient with check in and helpful. Always a fairly fresh room - in terms of modernity - many very recently remodeled or updated - never foul old carpet or bad smells. Always a pool many times a hot tub. Always a breakfast that satisfies many diet types. This property was the only one that I've stayed at in the last 2 years that did not have a hot tub. A little bummed. The room had some kind of sticky stuff on the tile part of the floor and that made us not really trust the cleanliness of the carpet. The AC unit was as loud as a freight train and the room temp overnight did not stay constant, it went from too warm to too cold like a yo yo. Did not sleep well. And that is basically what you're there to do when staying at a place like this on a long road trip. We also wanted a King bed, but we got 2 queens. Not the end of the world.
於 2023 年 6 月住了 1 晚
Cliff Moore 於 2023年6月7日的回應
Thank you for taking a moment to tell us about your recent stay. Also, Thank You for giving us the opportunity to provide you with lodging. I would like to apologize however, on behalf our staff, for the issues you encountered while staying with us. Guest feedback is a important tool we use to constantly improve. Your feedback will be shared with the correct departments to coach our staff and help prevent these issues from arising again in the future. We could only ask that if you are in our area again, to stop by and see the improvements your feedback helped to make.

10/10 優異

Andre

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Comfortable bed. Great views of the mountains.
於 2023 年 5 月住了 1 晚
Cliff Moore 於 2023年6月3日的回應
Thank You for taking the time to tell us about your recent stay. Also, Thank You for giving us the opportunity to provide you with accommodations. We are thrilled to learn how comfortable you found your room to be and how much you enjoyed the local scenery. We look forward to hopefully seeing you again in the future for another great stay.

8/10 不錯

THOMAS

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Fernando

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚

10/10 優異

Melanie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
We really enjoyed our sray at this Holiday Inn Express. Very clean! Friendly service! The only minor issue we found was low water pressure.
於 2023 年 5 月住了 1 晚
Cliff Moore 於 2023年5月10日的回應
Thank you for telling us about your recent stay. Also Thank you for giving us the chance to provide you with accommodations while you traveled. We are thrilled to learn how much you enjoyed your time with us. One of our top goals is to provide each guest with a clean, comfortable room. We are very happy we achieved that goal for you. We look forward to hopefully seeing you again in the future for another wonderful night.

4/10 欠佳

Dan

商務旅客
不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Kimberly (Bloomington)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a quick stay. In late in the evening and out early the next day. Check in was quick and the clerk was very nice. Room was clean and spacious, bed comfortable. Breakfast was good. The fruit was abysmal but I'm guessing not too many people eat the fruit but me.
於 2023 年 4 月住了 1 晚
Cliff Moore 於 2023年4月27日的回應
Thank you for taking a moment to tell us about your recent stay. Providing each of our guests with a clean comfortable room is of utmost priority to us and we are glad you found your accommodations to be just so. I would like to apologize for the issue you encountered with the fruit. Your feedback will be shared to help prevent that issue in the future. Again, Thank You for giving us the opportunity to provide you with lodging and we look forward to hopefully seeing you again in the future.

8/10 不錯

Valerie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Staff service level is very good!
The service and consideration by the staff and when I have called to get help or have questions has been GREAT! They are always so helpful and thoughtful, take time to address any comments I leave or requests. I stay here when I go to my HQ in Jasper every time now due to this vs. the other hotels in the immediate area. They accommodate me always if possible and respond quickly.
於 2023 年 4 月住了 2 晚
Cliff Moore 於 2023年4月27日的回應
Thank you for telling us about your recent stay. Also, Thank you for continuing to give us the opportunity to provide you with lodging. We love knowing that our guests enjoy their time here enough to stay again and again. We look forward to seeing you again in the future for another great stay.

10/10 優異

Emily

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was kind, breakfast was nice to have, and the room was clean with a lot of useful design features. Quiet as well!
於 2023 年 4 月住了 1 晚

10/10 優異

Jason

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Steven
Friendly check in. Clean room. Great breakfast
於 2023 年 4 月住了 1 晚

10/10 優異

Jesse

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great breakfast, quiet area, excellent room layout!
於 2023 年 3 月住了 2 晚

10/10 優異

Mark

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very nice, clean, and decent breakfast. Great shower. They allow pets for a reasonable fee ($25) which was great for us traveling back and forth from Michigan to Florida. Will stay again.
於 2023 年 3 月住了 1 晚

6/10 一般

Cheryl (Terre Haute)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The only issue was a lot of noise during the night. Not “people” noise, but pops, and other noises in the room that woke us up throughout the night.
於 2023 年 3 月住了 1 晚

10/10 優異

Larry

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful setting
於 2023 年 3 月住了 1 晚

10/10 優異

catherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quick stay in the mountains of Tennessee
Was very nice, hotel employees gave Great Advice where to get a nice evening meal. Enjoyed our stay.
於 2023 年 3 月住了 1 晚

10/10 優異

Ken

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, friendly, and a great breakfast.
於 2023 年 3 月住了 1 晚

10/10 優異

John

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clif did a great job at check in and gave good recommendations. Was also glad to see him wearing a mask. Great service!
於 2023 年 3 月住了 1 晚
Christeena, GM 於 2023年3月6日的回應
Thank you for taking the time to provide feedback about your stay. We are so glad you enjoyed our newly renovated hotel and look forward to seeing you again in the future.

10/10 優異

Susanne

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous variety for breakfast. Comfy and quiet rooms. Classy and useful furniture!
於 2023 年 3 月住了 1 晚
Christeena, GM 於 2023年3月6日的回應
Thank you for taking the time to provide feedback about your stay. We are so glad you enjoyed our newly renovated hotel and look forward to seeing you again in the future.

10/10 優異

Corinne

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 1 晚

10/10 優異

Rebecca

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
We stayed here overnight on a longer trip. Was very easy to check-in. Clerk was friendly & helpful. Lots of places within walking distance.
於 2023 年 2 月住了 1 晚
Christeena, GM 於 2023年3月6日的回應
Thank you for taking the time to provide feedback about your stay. We are so glad you enjoyed our newly renovated hotel and look forward to seeing you again in the future.

10/10 優異

Melissa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Noce staff and an even better breakfast. Would stay again.
於 2023 年 2 月住了 1 晚
Christeena, GM 於 2023年3月6日的回應
Thank you for taking the time to provide feedback about your stay. We are so glad you enjoyed our newly renovated hotel and look forward to seeing you again in the future.

10/10 優異

Debra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in was quick and easy.
於 2023 年 2 月住了 1 晚
Christeena, GM 於 2023年3月6日的回應
Thank you for taking the time to provide feedback about your stay. We are so glad you enjoyed our newly renovated hotel and look forward to seeing you again in the future.