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白星客棧酒店的評價

5 out of 5
白星客棧酒店
28 Oxford Street, Southampton, England

評價

9.4

完美

10 分評分，優異；481 則評價中有 342 則" "
8 分評分，不錯；481 則評價中有 106 則" "
6 分評分，一般；481 則評價中有 24 則" "
4 分評分，欠佳；481 則評價中有 5 則" "
2 分評分，很差；481 則評價中有 4 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Peter (Sylvania)

伴侶同遊
Great place to stay with historic feel and lots close by. Staff was cordial and helpful. Good breakfast offered. Bear in mind there is no elevator so luggage carrying is a but dicey if you have heavy bags.
於 2024 年 5 月住了 1 晚

10/10 優異

Anthony

多人同遊
Staff service was excellent. Breakfast buffet and menu was very good. Room size was comfortable. Area around Tavern was lively but the noise was not excessive and did not detract from sleeping. A gem of a place, and we have stayed in many but this was for the type of accomodation one of the best experiences we have had.
於 2024 年 5 月住了 2 晚

8/10 不錯

Dominique

讚好：整潔度、職員與服務、設施服務和住宿狀況
Noisy but I'd you don't mind it is a great location. Might be the most comfortable bed I have slept in
於 2024 年 5 月住了 1 晚

10/10 優異

David

伴侶同遊
Room was clean, tidy, bed comfy nice extra touches of free lager and chocolates and coffee selection. Customer service was excellent, Kyle was excellent throughout helped with taking our luggage to our room, putting luggage in safe storage after checking out and arranged a taxi to the cruise terminal 10 out of 10 for customer service.
於 2024 年 5 月住了 1 晚

10/10 優異

Elene (Salisbury)

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was the experience I wanted in Southampton. The most incredible staff!!! The food was amazing. Eggs Benedict was the best I’ve ever had. Only drawback is no lift but it’s a 200 year old historic gem. I can’t wait to go back.
於 2024 年 5 月住了 1 晚

10/10 優異

Adam (holly springs)

讚好：設施服務
Staff was very friendly and the breakfast was very good. Less than 5 min away.
於 2024 年 5 月住了 1 晚

10/10 優異

Boyd

讚好：整潔度、職員與服務和住宿狀況
This is a little gem located close to the cruise terminal. Very comfortable with a very friendly staff, and the food is pretty darn good too.
於 2024 年 5 月住了 1 晚

10/10 優異

Rosalba

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel Great location. Excellent breakfast Friendly staff
於 2024 年 5 月住了 1 晚

10/10 優異

Lisa

讚好：設施服務和住宿狀況
Fabulous Place…Great Staff… don’t overpack! No lift (elevator). Great Food and Drink🍀❤️
於 2024 年 4 月住了 2 晚

8/10 不錯

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quaint hotel with fabulous staff and great theme. Breakfast and room amenities excellent,
於 2024 年 4 月住了 2 晚

10/10 優異

LONNIE

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff friendliness and staff attentiveness Made our stay fabulous
於 2024 年 4 月住了 1 晚

10/10 優異

Max

於 2024 年 4 月住了 1 晚

10/10 優異

Reece

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay with great selection of amenities. Comfy bed, friendly staff and a great quality breakfast.
於 2024 年 4 月住了 1 晚

10/10 優異

Lauren

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My son and I stayed for one night. Staff very friendly and helpful, lovely room, very clean and nicely decorated, complimentary tea/coffee and chocolates plus drinks in fridge were fantastic. The breakfast was lovely a great selection of options with a fabulous seating area again very clean and tidy with lovely decor and the staff couldn't have been any nicer. Will most definately stay here again, great location and close to central town.😁
於 2024 年 4 月住了 1 晚

8/10 不錯

Darren

讚好：整潔度、職員與服務和住宿狀況
interesting hotel but noisy (well into the early hours) - be warned!
於 2024 年 4 月住了 1 晚

10/10 優異

Douglas

讚好：整潔度、職員與服務、設施服務和住宿狀況
True to its name, the White Star Tavern is an authentic, unpretentious English pub. Both the public areas and rooms are clean and well appointment providing an atmosphere reminiscent fabled cruise line. The hospitality was remarkable. Shortly after dropping off our bags, I settled into a chair in the lounge when the manager offered me tea and pastries and took a few moments to chat with me. Food was good with a reasonable variety and prices. I would definitely stay here again when in Southampton. Note: the only downside is no elevators so best to pack an overnight bag to carry up the stairs.
於 2024 年 3 月住了 1 晚
b 於 2024年4月8日的回應
hi douglas, so lovely to hear from you and it makes me very happy to read that you felt very cared for it was a pleasure to look after you. I hope the rest of your trip was fun we will definitely see you next time you're in southampton, take care, bridget and the whole team.

10/10 優異

Rose

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was VERY attentive to our needs. Excellent food. Loved the nautical theme throughout.
於 2024 年 3 月住了 2 晚
b 於 2024年4月8日的回應
thankyou rose! lovely to have you with us, bridget and the team

10/10 優異

Sheila

讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the property but beware there are no elevators or lifts although the front desk did help with taking my luggage upstirs and i managed to bring it down. Quirky hotel but i love quirky.
於 2024 年 3 月住了 1 晚

10/10 優異

Susan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
I have had a metallic heart valve fitted 5 years ago. Unfortunately my room was on top floor and needed 40 steps to get to it. Jack, on Reception, was vert helpful and carried my rucksack. I suppose I should have asked for a room on a lower level when I booked it. Breakfast was delicious. Big choice and good. .
於 2024 年 3 月住了 1 晚

8/10 不錯

Ann

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed this property. It was cold and windy outside but warm and toasty inside. Check in was easy and we got help with our bags upstairs.
於 2024 年 2 月住了 1 晚

10/10 優異

Sharon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in Southampton
Great stay in Southampton, well furnished comfortable room with lots of added extras, breakfast was fantastic, would recommend a stay here, close to the centre of Southampton.
於 2024 年 2 月住了 1 晚

10/10 優異

Martyn

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superb breakfast.
於 2024 年 2 月住了 1 晚

10/10 優異

William (Ormond Beach)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Superb breakfast included everything from hot eggs and toast to full English breakfast. Delightful staff very friendly and efficient. Comfortable room with all amenities. Full bar that locals visit in evenings. We made friends with several during our five days stay. Would recommend charming historic White Star Hotel for everyone. Had just the best time.
於 2024 年 1 月住了 5 晚

10/10 優異

Mark

讚好：整潔度和職員與服務
於 2023 年 12 月住了 1 晚
b 於 2024年1月23日的回應
hi mark thankyou very much! see you again soon, kind regards, bridget

8/10 不錯

David (Stourbridge)

於 2023 年 12 月住了 1 晚
b 於 2024年1月23日的回應
hi david thankyou very much hope to see you again, bridget and the team

10/10 優異

Jacqueline

伴侶同遊
讚好：設施服務

10/10 優異

Tom

於 2023 年 12 月住了 1 晚
b 於 2023年12月21日的回應
hi tom, thankyou so much it's a pleasure having you to stay! come back and see us soon, bridget and the whole team

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Lovely hotel, beautiful pub / restaurant and amazing staff. The area was lovely and only a short walk to the main shopping complex.
於 2023 年 12 月住了 1 晚
b 於 2023年12月11日的回應
hi john thankyou so much really happy to have you here with us, come back and see us again soon, bridget and the whole team

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Stay at the White Star
This property is in a perfect location, close to many restaurants and a 5 minute walk to the cruise port, staff are excellent, rooms are nicely appointed, bar fridge has complimentary beer and water! Nice treat! Food is excellent especially the breakfasts! We will be staying here in future! Thank you White Star for making our trip special!!!
於 2023 年 11 月住了 2 晚
b 於 2023年12月11日的回應
hi thomas, you are so welcome and thankyou for writing about us glad you felt special, see you next time we hope very soon, bridget and the whole team

10/10 優異

paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always a great experience
於 2023 年 11 月住了 3 晚
b 於 2023年12月11日的回應
thankyou paul, always good to have you here! bridget and the team

10/10 優異

David

讚好：住宿狀況
1 night before cruise
Great location for us, it made for an easy walk to the cruise ship terminal. Enjoyed the meal and pints in the restaurant.
於 2023 年 11 月住了 1 晚
b 於 2023年12月11日的回應
brilliant thankyou so much david, it's so close i know especially if you go from ocean cruise terminal. see you next time, bridget and the white star team

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really nice place to stay.
Really nice rooms, complimentary drinks and tea/coffee were good. Beakfast was great and came with the price of the room and parking nearby was cheap and easy to get to the hotel from.
於 2023 年 11 月住了 1 晚
b 於 2023年12月11日的回應
thankyou thomas lovely to have you with us see you next time, bridget and the whole team

10/10 優異

paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
give it a try
Always a great stay , nice area and great hotel
於 2023 年 11 月住了 2 晚
b 於 2023年12月11日的回應
definitely give it a try! thankyou so much paul it was lovely having you here with us, see you next time, bridget and the whole team

10/10 優異

Stephen (Dorchester)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A really lovely hotel. Staff were all great, room nice (showers excellent, comfy beds) and there were lots of nice touches (coffee machine, real milk for tea...). Breakfast was incredible. Location is very good - lots of nice dining options nearby if you dont want to 'eat in'. There is no parking however you can street park if you're just staying the night (parking is limited to 4 hours but overnight is free) - if your stay is longer then there is surface parking a block away and ocean village has a multi-storey car park.... highly recomended
於 2023 年 11 月住了 1 晚
b 於 2023年12月11日的回應
hi stephen, thankyou so much it was a pleasure looking after you and thankyou for taking the time to write about us hope to see you next stay in southampton, bridget ad the team

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
hi paul thankyou so much lovely to have you here with us! thanks for leaving this too! see you again soon, bridget and the team

8/10 不錯

Jerry

讚好：整潔度、住宿狀況和客房舒適度
Would not stay here again. But bathrooms are nice
This review is a little difficult to write because of the situation that brought us and other travelers here. There was a delay in boarding our cruise, so I booked two rooms here before they sold out. Almost immediately I received an email that there is no lift/elevator at the hotel, so please plan to pack an overnight bag and they would store our luggage in a secure location. That was fine with us. We arrived about an hour before check in time. They would not check us in early and said they could not take our luggage. Their luggage room was full already. So we had lunch with all our bags and went back in at 2:55 PM. Again the attendant said check in time was 3 PM. A little after 3 we were checked in and two young guys who worked there helped carry our luggage upstairs and we were told no guys would be working the next morning so getting our luggage back down would be our responsibility. I’m not sure I have to say anything further here. This is the way it is there. I am still waiting for them to send me a receipt for my payment, which I need in order to get reimbursed from the cruise line. I’m not holding my breath. The only plus here was the size of the bathrooms.
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
hi Jerry, you make it sound like we are all over the place but we are a very well oiled machine. it doesn't happen very often thank goodness but if your cruise is delayed it means we have 17 rooms, 4 bags for each person in every room which is 68 bags, then the cruise coming in which is another 17 rooms with 68 bags...can you imagine trying to organise that every single day? we cannot do any early check ins as we only have 4 hours to get all the rooms done every day, every single person in the building wants to check in early, and the boys are trying not to get injured with the incredibly heavy bags which are getting bigger and bigger every season. it says every where that we don't have a lift we are a listed building so we can't install one. i'm sorry you won't be returning as you are always welcome, kind regards, Bridget and the team.

10/10 優異

Oliver

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic staff and great breakfast
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
thankyou so much oliver we really appreciate it, see you again we hope, bridget and the whole team

10/10 優異

Anita

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Our thanks to all who helped us have a wonderful visit! Great food, staff, room, location and so much more! A huge thank you to all! Hoping to return.
於 2023 年 10 月住了 2 晚
b 於 2023年12月11日的回應
you are very welcome anita and thankyou for writing about us it helps us a lot, see you again soon we hope, bridget and the team

10/10 優異

Anna (Long Beach)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a hotel above a bar however rooms are quiet and spacious. Great location before a cruise
於 2023 年 9 月住了 1 晚
b 於 2023年12月11日的回應
love that you stayed with us thankyou anna, see you next time, bridget and the team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very happy with our stay. Hotel staff and restaurant were excellant.
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
thankyou so much! see you next time, bridget and the whole team

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
This beautiful, historic Hotel allows you to step back in time but with all of the modern amenities! Outstanding comfort, service, food, and craft cocktails! Fantastic!!!!
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
thankyou so much william we love you right back! bridget and the team

10/10 優異

Lorne

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
thankyou so much lorne, bridget and the white star team

10/10 優異

Elizabeth

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was spot on in every category. The staff was amazing and most accommodating. The room was one of the cleanest properties we have ever stayed in. The breakfast was hot and delicious and service was excellent. We would definitely book again if we come back.
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
wow! thankyou elizabeth brilliant to hear see you next time!bridget and the team

10/10 優異

Teresa (Sherwood)

於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
hi teresa thankyou so much, Bridget and the team

10/10 優異

John (Georgetown)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful tavern inn . Great breakfast, nice people, perfect location
於 2023 年 10 月住了 2 晚
b 於 2023年12月11日的回應
thankyou so much john, come back and see us again, bridget and the team

10/10 優異

Esther

於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
thankyou esther! hope to see you soon, bridget and the team

10/10 優異

Jo

商務旅客
Hidden gem
This hotel is a hidden gem in Southampton. Although it’s above a pub, it’s a lovely pub and there was absolutely no problem with noise. Perfectly located for a visit to Southampton city. The room was clean, comfy bed and enormous tv 😊 There was tea, coffee facilities including fresh milk in the fridge. The breakfast was delicious. Nothing to improve on for me.
於 2023 年 10 月住了 1 晚
b 於 2023年12月11日的回應
hi jo thankyou so much! lovely to have you here with us see you again soon, bridget and the team

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A true gem
於 2023 年 10 月住了 1 晚

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Definitely a 1st choice in Southampton.
於 2023 年 10 月住了 2 晚