大堂

溫德姆紹斯伯里酒店的評價

3 out of 5
溫德姆紹斯伯里酒店
1284 Strongtown Road, Southbury, CT

評價

8.0

很好

10 分評分,優異;1005 則評價中有 415 則" "
8 分評分,不錯;1005 則評價中有 321 則" "
6 分評分,一般;1005 則評價中有 136 則" "
4 分評分,欠佳;1005 則評價中有 76 則" "
2 分評分,很差;1005 則評價中有 57 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

6/10 一般

Jie

於 2024 年 2 月住了 4 晚
Joseph Urbano- Director of Operations 於 2024年2月14日的回應
Good Day Jie, Thank you for your review of the hotel! We hope you enjoyed your stay.

8/10 不錯

BIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Joseph Urbano- Director of Operations 於 2019年7月9日的回應
Good Day, Thank you for taking the time to review the hotel! We are glad you enjoyed your stay!

8/10 不錯

BIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Joseph Urbano- Director of Operations 於 2019年7月9日的回應
Good Day, Thank you for reviewing the hotel. We are glad to hear you enjoyed your experience and hope to see you again!

10/10 優異

Qinggang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Breanna

親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff
於 2024 年 4 月住了 4 晚
Joseph Urbano- Director of Operations 於 2024年5月3日的回應
Good Day Breanna, Thank you for the great review of the hotel. We are thrilled to see you enjoyed your stay and the staff while you were with us! We hope to see you again soon!

10/10 優異

Amy

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is warm and welcoming. They help in anyway they can.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年5月3日的回應
Good Day Amy, Thank you for your great review of the hotel! We appreciate your kind words and hope to have you stay with us again!

8/10 不錯

Vladimir

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Recommended good option to stay.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年5月1日的回應
Good Day Vladimir, Thank you for your great review of the hotel!

4/10 欠佳

Dona

不滿:整潔度和職員與服務
Worms in the coffee machine
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日的回應
Good Afternoon Dona, We apologize you didn't enjoy your stay with us, however we did not have worms in the coffee machine in your room.

10/10 優異

linda

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月25日的回應
Good Day Linda, Thank you for your review of the hotel. We are glad to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 優異

James

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quick easy check in
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日的回應
Good Day James, Thank you for the review of the hotel. We are glad to hear you enjoyed your stay with us and hope to have you back again!

6/10 一般

Adan

於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日的回應
Good Day Adan, Thank you for the review of the hotel. We apologize for any inconvenience you may have experienced during your stay.

10/10 優異

Dave (Woodbury)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The first room I was assigned, 191, had very low Wifi, 1 bar. they promptly moved my room and problem was solved, thank you much
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月22日的回應
Good Day Dave, Thank you for taking the time to write a review of the hotel. We are happy to hear that you enjoyed your stay and the Wi-Fi issue was resolved promptly. We hope to have you stay with us again in the future.

10/10 優異

Susan

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月23日的回應
Good Day Susan, Thank you for your excellent review of the hotel! We are thrilled to hear you enjoyed your stay with us.

4/10 欠佳

Jessica

商務旅客
Had to step over a giant puddle of throw up in the parking lot as I made my way in. Room was a non smoking room but smelled strongly of cigarette smoke. Shower would not drain while showering- I stood ankle deep in water during my quick shower. I was awakened at 1:30AM to someone repeatedly pounding in my door. Since I was staying alone, I did not answer. After about 10mins, I heard another door open a few rooms down in the hallway - I assume the person was at the wrong door but it really startled me. There was also a nice big dead stink bug on the floor next to the bed when I woke up. Overall, not a place I’d willingly go back to.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月18日的回應
Good Day Jessica, Thank you for taking the time to reach out about your stay. Please accept our apologies for the inconveniences you experienced. We will certainly address these concerns with the appropriate departments.

10/10 優異

Nathaniel

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
O
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日的回應
Good Day Nathaniel, Thank you for your great review of the hotel! We are so happy to hear you enjoyed your stay!

6/10 一般

Jessica

親子同遊
I wish the pool would been open for the kids beside that everything was good
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日的回應
Good Day Jessica, Thank you for your review of the hotel. We apologize for the inconvenience of the pool being closed, however we are renovating it for a better guest experience and hope to have you stay with us again.

10/10 優異

Ruthann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, inexpensive
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日的回應
Good Day Ruthann, Thank you for your review of the hotel. We are pleased to hear that you enjoyed your stay with us!

2/10 很差

Lauren

於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年5月1日的回應
Good Day Lauren, Thank you for taking the time to provide your review. While I understand you seem to be dissatisfied with your stay by only providing a 1 star review, I am unable to understand or help you since you have not provided any context as to your 1 star review.

10/10 優異

john

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Its very nice there and clean and quiet.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月10日的回應
Good Day John, Thank you for your review of the hotel! We are glad to hear that you enjoyed your stay with us! We hope to have you stay with us again!

10/10 優異

Roberta (Falling Waters)

讚好:整潔度、職員與服務、設施服務和住宿狀況
My favorite hotel In Connecticut.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月15日的回應
Good Day Roberta, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us in Connecticut! We hope to see you again soon.

10/10 優異

Guy

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月8日的回應
Good Morning Guy, Thank you for your review of the hotel! We are happy to hear that you enjoyed your stay with us!

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Check in/front desk staff were friendly and efficient. The room was clean in terms of the beds and carpets but there was either a terrible rust or mold build up behind the toilet that was pretty gross and lots of hair in the drain of the tub that I wasn't comfortable running a bath for my son. The bartender in the lounge this weekend was off-putting. She certainly didn't seem happy to be there. Overall a good stay and convenient to where we travel to to see family, but I wouldn't book here again knowing the Heritage is right down the road.
於 2024 年 4 月住了 2 晚
Joseph Urbano- Director of Operations 於 2024年4月8日的回應
Good Day Samantha, Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay. We will certainly address these concerns with our team.

8/10 不錯

Heather

商務旅客
讚好:整潔度和職員與服務
Overall it is a decent hotel. The outside and lobby are nicer than the rooms. The rooms are a bit dated. Happily everything was clean and the restaurant had a nice selection of food....which is important as there are not too many places to ear nearby.
於 2024 年 4 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月8日的回應
Good Day Heather, Thank you for your review of the hotel. We are continuously trying to improve the property and hope you will come back again!

6/10 一般

Jeffrey

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Joseph Urbano- Director of Operations 於 2024年4月4日的回應
Good Day Jeffrey,Thank you for your review of the hotel. We hope to have you stay with us again!

10/10 優異

Ralph

於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月22日的回應
Good Day Ralph, Thank you for your great review of the hotel. We are happy to hear that you enjoyed your stay with us. We hope to have you stay with us again!

10/10 優異

Guy

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Early checkin cleanliness and friendliness
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月29日的回應
Good Day Guy,Thank you for your great review of the hotel! We are thrilled to hear you enjoyed your stay with us and hope to have you back again!

8/10 不錯

Destiny

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月2日的回應
Good Day Destiny, Thank you for your review of the hotel. We are glad to have you stay with us!

10/10 優異

Daniel

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The paint in the pool
於 2024 年 3 月住了 3 晚
Joseph Urbano- Director of Operations 於 2024年3月25日的回應
Good Day Daniel, Thank you for your great review of the hotel! We hope to have you stay with us again!

2/10 很差

Alyssa

不滿:整潔度、職員與服務、設施服務和住宿狀況
The staff turned on us as soon as our paid function ended. I did not feel comfortable staying the night. I want a refund. I checked out at 8:45 pm The staff was extremely rude and videotaped our group. I did not feel like staying was ok.
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月25日的回應
Good Day Alyssa, Thank you for your review of the hotel. We apologize you did not enjoy your time with the hotel. You and your group were asked to leave the private meeting space since you brought in outside alcohol that was not permitted in the space and would jeopardize our liquor license. No refund will be issued, again as you were aware of booking a pre-paid reservation as well as breaking hotel policy by having outside liquor that was not permitted in our private meeting space.

10/10 優異

Anna

家人同遊
讚好:設施服務
Clean, friendly and great location.
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月14日的回應
Good Day Anna, Thank you for your review of the hotel. We are glad to see you enjoyed your stay with us. We hope to have you back again!

10/10 優異

Michael

於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年4月2日的回應
Good Day Michael, Thank you for your review of the hotel! We are glad to see you enjoyed your stay with us. We hope to have you stay with us again!

10/10 優異

CHARLES

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Big clean rooms and staff was great
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月8日的回應
Good Day Charles, Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay with us! We hope to have you back again!

10/10 優異

Minelva

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was excellent. The staff was very accommodating and helpful. One exception of pool area ceiling being extremely dirty looking with floats and balls above the pool. Other then that it’s was a perfect stay.
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月5日的回應
Good Day Minelva,Thank you for your great review of the hotel! We are happy to hear that you enjoyed your stay! We are making improvements in the pool area and hope you will be able to visit us again soon!

2/10 很差

Sharon G.

家人同遊
不滿:整潔度和住宿狀況
This property was old and dirty. A lot of stuff was rusted. The shower head was falling apart. Seems like a lot of drug addicts live there. There was a guy walking around the parking lot with no shoes on dirty feet, mumbling to himself, staggering when we pulled up. When we went out later, there was another gentleman also staggering around and smelling of alcohol and marijuana. I did not feel safe there. The room was old, not cleaned well, and even though they said it was smoke-free, the room smelled of cigarettes smoke. I complained to the night manager when we arrived, our room was changed, but the condition of the room was the same.
於 2024 年 3 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月5日的回應
Good Day Sharon, We apologize you did not enjoy your stay with us. We continue to try and make improvements to our property so our guests can have an enjoyable stay. Rest assured, drug addicts do not live here, nor do they walk our property barefoot. We hope you can find alternate accommodations when you visit the area in the future.

2/10 很差

LUIS

於 2024 年 2 月住了 7 晚
Joseph Urbano- Director of Operations 於 2024年3月4日的回應
Good Day Luis, We apologize you did not enjoy your stay with us.

4/10 欠佳

subrena

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月27日的回應
Good Day Subrena,Thank you for your review of the hotel. We apologize for the inconvenience you experienced during your stay.

10/10 優異

Lisandro (North Woodmere)

讚好:整潔度、職員與服務和住宿狀況
Quick and easy check in
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月27日的回應
Good Day Lisandro, Thank you for your review of the hotel!

10/10 優異

Bindu

於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年3月25日的回應
Good Day Bindu, Thank you for your review of the hotel. We are happy to hear that you enjoyed your time with us!

6/10 一般

Kenneth

商務旅客
No coffee in the lobby at all, was directed to make in my room . Walls thin, I woke up cause I heard my neighbors alarm clock at 3 am
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月14日的回應
Good Day Kenneth, Thank you for your review of the hotel. The hotel has never offered complimentary coffee in the lobby as we have unlimited coffee offered in the room.

8/10 不錯

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel and staff. The room was very clean and comfortable
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月5日的回應
Good Day Robert, Thank you for your review of the hotel!

10/10 優異

Jason (The Villages)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super easy check in, delightful staff all around. Breakfast spread in Arrowhead is wonderful and perfectly priced. Perfect homebase from Bradley for back and forth to 845 NY work schedule weekend.
於 2024 年 2 月住了 2 晚
Joseph Urbano- Director of Operations 於 2024年2月5日的回應
Good Day Jason, Thank you for your review of the hotel! We are so happy to hear that you enjoyed your stay! We look forward to having you back again!

10/10 優異

Sandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
When I checked in, I was told, "The restaurant will be open at 6," I was intrigued, since it's so rare for a hotel (one that I can afford, lol) to have its own restaurant. I had been planning to go to a grocery store and getting myself a bagged salad, but instead I decided to check out the restaurant. I chose my table, and the hostess/bartender/server (she does it all) took my drink order and then my dinner order. She was very friendly and engaging, and gave me recommendations when I asked. I ended up choosing French onion soup and a Caesar salad with salmon. Everything was great. My soup was amazing. The cheese was plentiful and melted and just mmmmmmmm... it was sooo good. Then my salad came out. I would have liked a slightly bigger piece of salmon, and a little less dressing on the salad, but it was all very good nonetheless. I ended up moving to the bar after I'd eaten, and made a few new friends. The following evening, I decided to go again. I decided to have a margarita, and Lisette offered me an apple margarita— that was different! And yummy! I ordered the Thai sweet chili wings and they were absolutely perfect. I didn't stay as long that night but it was still enjoyable. Enough about the restaurant, lol. My room was also very nice. It had a refrigerator, and there were USB slots for charging cables built into the wall on both sides of the bed. The TV worked, but the selection was a bit slim. The bathroom had all the necessities as well. I would absolutely stay again.
於 2024 年 1 月住了 2 晚
Joseph Urbano- Director of Operations 於 2024年2月5日的回應
Good Day Sandra, Thank you so much for your kind words about the hotel and your experience! We are so happy to know that you enjoyed your stay with us and the restaurant as well! We hope to have you stay with us again!

10/10 優異

Virginia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月5日的回應
Good Day Virginia, Thank you so much for your great review of the hotel! We are happy to hear that you enjoyed your stay with us!

10/10 優異

Seerojnie

讚好:整潔度、職員與服務和住宿狀況
Beautiful place
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年2月5日的回應
Good Day Seerojnie, Thank you for the great review of the hotel! We are so happy to hear that you enjoyed your stay!

2/10 很差

Cassandra

家人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
We were in the room for an hour. Killed 1 spider, 2 little black bugs and then checked out after we saw 2 roaches
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月29日的回應
Good Day Cassandra, Please accept our apologies for the less than pleasant experience you had during your stay with us. We will certainly address these concerns.

10/10 優異

Patricia

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月24日的回應
Good Day Patricia,Thank you for the review of the hotel! We are happy to hear that you enjoyed your stay with us! We hope to have you back again!

10/10 優異

Maryanna

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place!
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月23日的回應
Good Day Maryanna, Thank you for your great review of the hotel! We are so happy to see that you enjoyed your stay with us and hope to have you back again!

8/10 不錯

Tyrone

於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月23日的回應
Good Day Tyrone, Thank you for your review of the hotel! We are happy to hear that you enjoyed your stay!

10/10 優異

Cole

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月23日的回應
Good Day Cole, Thank you for your great review of the hotel! We are thrilled to see you enjoyed your stay with us!

4/10 欠佳

Guile

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Service in restaurant/bar was terrible. One waitress for the whole room. Waited about 2 hrs to finally get all our food. Had steak and it was probably the worst I had in a long time. Didn’t send back because I didn’t want to wait longer. For service this bad I will not usually leave a good tip to waitress but felt so bad for her when she told us that they won’t hire anyone else. But I left 15% for her. Went to front desk and there was no one there. Will never stay here again.
於 2024 年 1 月住了 1 晚
Joseph Urbano- Director of Operations 於 2024年1月22日的回應
Good Day Guile, Thank you for taking the time to review your experience with us. Please accept my apologies for the less than pleasant experience you had with us. We will certainly address these concerns with our team.