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"Superb location with breathtaking views. Excellent rooms. Breakfast was delicious. But the crown in their jewel was the staff, professional, curtious and attentive. I cannot recommend this stay highly enough."

"Basic breakfast, staff lovely, "

"Lovely hotel, beautiful location close to amenities. Staff very friendly and service was excellent. "

"On arrival there was no one on reception and a lot of noise coming from the bar area,where children were jumping on seats (Parents were in attendance) Nice clean room, pet friendly & perfect with ourdoor acceess for dog. Nice and clean room/bathroom, but shower door needed looking at. No hair dryer in room. When asked at reception, was informed all loaned out, however one was brought to room when available, unfortunately a little too late . Fish and chip shop across road. Lovely view, but quite a bit of road noise. "

"Perpetually understaffed. Seems to be an ongoing issue based on other reviews. One staff member running the restaurant and reception so you have to hunt them down to check in and then hope you can get a table. And then it's an extremely long wait to get any service. During my stay I witnessed other customers clearing tables to help the rushed and visibly stressed member of staff"

"Such a fantastic stay and sad to be leaving! A beautiful hotel, set in lovely surroundings. The staff were fantastic very helpful from reception to bar to restaurant. Room was beautiful clean and hotel throughout. Looking forward to staying again "

"Fabulous "

"This was advertised as 3.75 miles from where I needed to be and after payment showed where it actually is! 3.75 miles across the water and a 4.5 hour road trip! Hotels.com declined to refund me. No doubt the hotel is lovely but the location description from hotels.com is atrocious."

"Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description. That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William."