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皇家酒店的評價

2 out of 5
皇家酒店
803 Valley View Dr, Sparta, TN

評價

7.0

不錯

10 分評分，優異；291 則評價中有 59 則" "
8 分評分，不錯；291 則評價中有 110 則" "
6 分評分，一般；291 則評價中有 53 則" "
4 分評分，欠佳；291 則評價中有 36 則" "
2 分評分，很差；291 則評價中有 33 則" "

7.0/10 

整潔度

7.2/10 

職員與服務

6.2/10 

設施服務

6.6/10 

住宿狀況

7.0/10 

環保程度

評價

8/10 不錯

James

於 2024 年 4 月住了 2 晚

2/10 很差

Daniel

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Sucias y con mal olor

2/10 很差

Robert

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

2/10 很差

Richard

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The lobby is not welcoming at all, was not heated so you felt the cold from outside. They have you do the whole transaction thru an itty bitty hole thru a safety glass window which made me feel like its a very unsafe place. Communication was hard because i believe the person,at check in was just learning english so it was very hard to understand.
於 2024 年 1 月住了 1 晚

6/10 一般

Kim (Murfreesboro)

於 2023 年 12 月住了 1 晚

6/10 一般

Valeria

親子同遊
不滿：職員與服務和住宿狀況
No shampoo enough. And soft bar.
於 2023 年 12 月住了 1 晚

10/10 優異

Noemi

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Angela

讚好：整潔度和職員與服務
Nothing real bad just run of mill motel
Couldn’t understand man at check in.. he was nice but language barrier was a pain in the butt
於 2023 年 12 月住了 1 晚
krish patel 於 2023年12月25日的回應
Sorry mam its our bad. Next time we will work on that.Thank you for letting us know.

6/10 一般

Amber

親子同遊
讚好：職員與服務
不滿：整潔度
It was very comfortable but not very clean. It was easy check in and check out and very quiet.
於 2023 年 11 月住了 2 晚
KRISH 於 2023年12月25日的回應
Thank Amber for your kind reply next time we will take care about it.Thank you.

4/10 欠佳

Joe

不滿：整潔度、職員與服務、設施服務和住宿狀況
Dirty...run down..
於 2023 年 11 月住了 1 晚
KRISH 於 2023年12月25日的回應
SORRY SIR FOR THE INCONVENIENCE WE WILL TAKE CARE ABOUT THIS THING , NEXT TIME IT WILL NOT HAPPEN AGAIN BY OUR SIDE.THANK YOU.

6/10 一般

sathish

讚好：整潔度
不滿：客房舒適度
於 2023 年 11 月住了 2 晚

6/10 一般

Ricky

商務旅客
讚好：整潔度和住宿狀況
Clean and simple stay, no great amenities. Towels weren't soft, no coffee in room or breakfast available. If you want simply basic accommodations, this is fine. So the price reflected this. There was an issue with my name and my customer staying for payment which took a minute of discussion, but was resolved. It had to do with ID and payment card of me and my guest. Frustrating, but finally resolved.

6/10 一般

Roger

Came in around 9 am after an all night flight. ...the was a room i booked wasnt available but found another one ready ...but still charged a 25 dollar early check in fee...i have never ever been charged an early check in fee...be aware of the early booking fee
於 2023 年 10 月住了 2 晚

10/10 優異

Lainey

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Only complaints are the towels are sooooooo small & no iron in the room. But other than that, for the price - the room was nice & clean and the bed was comfy.
於 2023 年 10 月住了 1 晚

2/10 很差

Sue

不滿：職員與服務和住宿狀況
Everything about this place was awful. The door was locked and sign said go to room 118. The woman at 118 sent us to another room and guy gave us a key. Some light fixtures were not covered, and some didn’t work. Most furnishings were very old and dirty. Would never stay there again. On line pictures are very deceiving.
於 2023 年 10 月住了 1 晚

2/10 很差

Dione

於 2023 年 10 月住了 1 晚

2/10 很差

John

不滿：整潔度、職員與服務和住宿狀況
Dirty
Room was dirty, advertised to have coffee in the room, was told website was updated to show no coffee in room, but clearly still stated it does.
於 2023 年 10 月住了 2 晚

6/10 一般

Lawrence

於 2023 年 10 月住了 2 晚

6/10 一般

Daniel

讚好：整潔度和職員與服務
於 2023 年 10 月住了 1 晚

2/10 很差

Franklin

商務旅客
讚好：整潔度
不滿：職員與服務
Staff at the front desk very rude could not get my deposit back because they don’t come to work till 8 o’clock and I have to leave to be at work for 6:30 AM Will not stay here again
於 2023 年 9 月住了 1 晚

10/10 優異

Susanna

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great for a way stop
Decor was certainly royal looking. Sign out front was old but the room was recently redone and very nice. No coffee, no breakfast. Had a fridge and microwave and was clean and comfortable.
於 2023 年 9 月住了 1 晚

10/10 優異

Kenneth

於 2023 年 9 月住了 1 晚

8/10 不錯

Robert

讚好：住宿狀況
於 2023 年 9 月住了 1 晚

8/10 不錯

Douglas

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
For a cheap clean room for a night.
The hotel room was clean, the beds were comfortable.
於 2023 年 8 月住了 1 晚

2/10 很差

Robert H.

不滿：整潔度、職員與服務和住宿狀況
ev
於 2023 年 8 月住了 1 晚

10/10 優異

Brenda

寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Okay
於 2023 年 7 月住了 1 晚

10/10 優異

Jayme

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

2/10 很差

Clifton

於 2023 年 7 月住了 2 晚

8/10 不錯

Gloria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay while visiting Rock Island Pk
A little dated, but clean, roomy and comfortable. The sheets feel like higher end but the towels could be better. If we visit again we would stay at this hotel
於 2023 年 7 月住了 1 晚

4/10 欠佳

mark

不滿：職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚

8/10 不錯

Phillis

家人同遊
讚好：整潔度和住宿狀況
Staff was very nice & helpful
於 2023 年 7 月住了 2 晚

10/10 優異

Michelle

於 2023 年 7 月住了 1 晚

4/10 欠佳

arjon

伴侶同遊
讚好：職員與服務
不滿：整潔度
Booked a non smoking room except it reeked of cigarettes
於 2023 年 7 月住了 3 晚

10/10 優異

Guy

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

Duraiarasan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice room
Room was clean, they accommodated early check in and friendly staff at front desk.
於 2023 年 7 月住了 1 晚

4/10 欠佳

Patricia

家人同遊
讚好：客房舒適度
不滿：整潔度和住宿狀況
I picked this one cause I thought it was a newer one but the pool wasn’t open and looks like it’s a small storage place for broken items ( very sad). Saw a few bugs. Towels were stained up and only got two per day and we had 2 adults and one child no coffee pot ( bought me one to have in room ). Beds we’re comfortable just wish it would have had a fitted sheet on both and ac worked good the hair dryer worked but you couldn’t hang it back in the slot . Needs a new shower head and take out the bath mat. Just needs a little updating done and it’s just small things that would make a big difference
於 2023 年 6 月住了 3 晚

4/10 欠佳

Pamela

伴侶同遊
讚好：職員與服務
不滿：整潔度
smelled fungal in there, except for bathroom, which smelled like diesel exhaust. lady at the desk was lovely, though. and bed was comfortable, though i didn't feel it was very clean. won't be staying there again
於 2023 年 6 月住了 1 晚

10/10 優異

james

讚好：整潔度、職員與服務和住宿狀況
The staff there was very nice,the room was clean and everything worked like it should.It was very quiet and peaceful. I don't have anything about it that I didn't like.
於 2023 年 6 月住了 3 晚

10/10 優異

Katie

家人同遊
讚好：職員與服務和客房舒適度
Royal experience
The bed was clean and comfortable, but the room was not as clean as it should be. We saw a roach in our room. And even though the weather was too cool to swim, the pool was not ready for swimming. One reason I chose this hotel was because of the pool.
於 2023 年 5 月住了 1 晚

6/10 一般

Stella

over priced for the quality
I didnt get the room that i booked and ended up costing more money. Room was decent but not worth the money, it is over priced.
於 2023 年 5 月住了 1 晚

2/10 很差

Valerie

不滿：整潔度、職員與服務和住宿狀況
Room was not cleaned well upon checkin and had bad odor. Safety latch on door didn’t work and housekeeping barged in right after I checked in without knocking, scaring me. Door had gap all around doorframe, allowing gnats and other bugs in. Furniture was very worn and old. They required $60 deposit on top of room rate (not made aware on Expedia or hotel website and no sign at desk notifying they have this policy) which they wanted in cash. Overall, not a good experience at all!
於 2023 年 5 月住了 1 晚

8/10 不錯

Joyce

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

6/10 一般

Arjun

讚好：職員與服務
Rooms and beds are good. Friendly staff. Bathroom needs an upgrade. They were in pretty bad shape and I avoided taking a shower
於 2023 年 5 月住了 1 晚

8/10 不錯

Jacob

家人同遊
讚好：整潔度
Bed sunk in the middle
於 2023 年 4 月住了 4 晚

8/10 不錯

Amy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is a little run down, but the bed was super comfortable and the room was cleaned really well. Lots of good fast food places near the hotel. For the price it was 5 stars.
於 2023 年 4 月住了 3 晚

8/10 不錯

Bobby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nicest place in a drab little town
Nice people who run it. If you wanna see the home of Lester Flatt wno, along with Earl Scruggs, wrote the theme to The Beverly hillbillies and human rights and civil liberties abuses, come see Sparta.
於 2023 年 4 月住了 1 晚

2/10 很差

tiffany

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
There was black pubic hair all in the tub and bathroom floor. I was charged for smoking in the room. I never smoked in the room. They wanted an extra 50.00. Ill never stay there again
於 2023 年 3 月住了 1 晚
JP 於 2023年3月26日的回應
Social media is good way to cover your wrong to right that’s what many think.Please ask your self how heavily smoke in non-smoking room.Open check in we ask you do you like to have smoking room your answer was no.

10/10 優異

Lisa

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's a nice older motel.
於 2023 年 3 月住了 2 晚

8/10 不錯

Thomas Pearce

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Need to sweep under the beds a little better.
於 2023 年 1 月住了 3 晚