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皇宮套房傳承酒店的評價

4 out of 5
皇宮套房傳承酒店
Narodni Trg 13, Split

評價

9.4

完美

10 分評分，優異；90 則評價中有 65 則" "
8 分評分，不錯；90 則評價中有 21 則" "
6 分評分，一般；90 則評價中有 4 則" "
4 分評分，欠佳；90 則評價中有 0 則" "
2 分評分，很差；90 則評價中有 0 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

Lindsey

讚好：整潔度和職員與服務
Great location but please, and I say please..confirm that your room does not include a loft bathroom with no doors or walls. It was very inconvenient to have to share a room with your significant other and take turns standing in the hallway while one of you used the restroom. We checked out 3 days early to find a proper hotel.
於 2024 年 3 月住了 6 晚

10/10 優異

David (henderson)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Wonderful room, breakfast , and the women are very nice
於 2023 年 11 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2023年11月12日的回應
Dear David,Thank you for the amazing feedback.We look forward to welcoming you again soon.

10/10 優異

Chris

讚好：整潔度、職員與服務和住宿狀況
Property located right in the middle of the old town. Walking distance to everything.
於 2023 年 10 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年11月3日的回應
Dear ChrisThank you for the amazing feedback.We look forward to welcoming you again soon.

10/10 優異

Julia

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff initially had issues finding my reservation as it was booked through Expedia. We loved the stone exposure in the rooms and it was super clean and quiet. It was easily accessible to the shop and restaurants as it was right out the door.
於 2023 年 10 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年10月18日的回應
Dear Julia,Thank you for the amazing feedback.We look forward to welcoming you again soon.

10/10 優異

Marek

於 2023 年 9 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年9月25日的回應
Dear Marek,Thank you for the amazing given feedback.We look forward to welcoming you again soon.

10/10 優異

colin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The Palace Suites has a prized location for a visit to Split. The hotel sits off the main plaza and is a few hundred feet away from Diocletian's Palace and the waterfront promenade. If you have an option of booking with breakfast, I recommend you decline. The breakfast offering is not great and there are so many great cafes and restaurants around the property to have breakfast
Palace Suites Heritage Hotel Team 於 2023年9月25日的回應
Dear Colin,Thank you for the amazing given feedback.We look forward to welcoming you again soon.

8/10 不錯

Beth

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2023年9月25日的回應
Dear Beth,Thank you for the amazing given feedback.We look forward to welcoming you again soon.

10/10 優異

Su Jung

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年9月20日的回應
Dear Su Jung,Thank you for your lovely feedback.We look forward to welcoming you again soon.

10/10 優異

Pichot

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Parfait
Un hôtel avec des chambres magnifiques petit déjeuner buffet copieux et de qualité l accueil était parfait
於 2023 年 9 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年9月19日的回應
Dear Pichot,Thank you for the amazing feedback.We look forward to welcoming you again soon.

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great boutique hotel
Beautiful room, fabulous breakfast, right in the heart of Old Town. Take up hotel's offer of ride from airport or you may have difficulty finding it. Parking is distant challenging. One quibble: to truly be an eco hotel, towels shouldn't automatically be changed every night--at least let guest have a choice!
於 2023 年 9 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2023年9月16日的回應
Dear Robert,Thank you for the amazing given feedback.We look forward to welcoming you again soon.Kind regards.

10/10 優異

Nives

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super friendly and professional staff — perfect location and lovely and new hotel!
於 2023 年 9 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年9月6日的回應
Dear Nives,Thank you for the lovely feedback.We look forward to welcoming you again soon.

10/10 優異

Lynn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfection Inside the Palace Walls
Perfection inside the Palace walls.
於 2023 年 8 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2023年9月6日的回應
Dear LynnThank you for the amazing feedback.We look forward to welcoming you again soon.Kind regards.

10/10 優異

Luis

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 8 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年9月16日的回應
Dear Luis,Thank you for the amazing given feedback.We look forward to welcoming you again soon.Kind regards.

6/10 一般

Marvin

讚好：整潔度和客房舒適度
不滿：住宿狀況
Great Location, But a Bit Disappointing
Pros: Nice breakfast, great shower and towels, comfortable bed and an elevator. Quiet considering its location (as in soundproof windows). Cons: The leather sofa was delaminating (see photo) and leaving annoying tiny black pieces of ultra-thin leather on anything that touched it. This was not something that just happened; this took time to deteriorate. In the sweltering heat, the air conditioning adjustment was blocked below 18C and seemed to cool to just barely an adequate range. No robes as advertised, and the minibar removed due to Covid. Four stars on perhaps its best day with a new sofa. MOST all of the staff were delighted to be of service. The driver they arranged for the 4:00am airport transfer was great. I wouldn't rule it out for a return trip but would likely try a similarly priced room in the same area first.
於 2023 年 8 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2023年8月24日的回應
Dear Marvin,Thank you for your honest observation of your recent stay at our hotel.We sincerely regret that we did not met your expectations during your stay, but we would like to welcome you to contact our customer support in order to reselve your matter.Kind regards.

10/10 優異

Lourdes

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Gem in Old Town Split
Very nice boutique hotel in the heart of Old Town Split. Great location, comfortable, very spacious and super clean! And it has an elevator!!! Matea was awesome!
於 2023 年 8 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年8月22日的回應
Dear Lourdes,Thank you for the amazing given feedback regarding your recent stay.We look forward to welcoming you again soon.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superbt läge och rent rum. Väldigt bra ljudisolering trots det centrala läget. Frukosten var inget märkvärdigt men ändå tillräckligt för att tillgodose det flestas behov. Personalen var behjälplig och flexibel med frukosten när vi behövde resa tidigt en morgon.
於 2023 年 7 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2023年8月4日的回應
Dear guest,Thank you for the lovely feedback regarding your recent stay at our hotel.We look forward to welcoming you again soon.

8/10 不錯

Philippe

讚好：整潔度、職員與服務和住宿狀況
Hôtel très agréable. Personnel souriant.
於 2023 年 7 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年8月1日的回應
Dear PhilippeThank you for the lovely feedback.We look forward to welcoming you again soon.Kind regards.

8/10 不錯

Jeffrey (New York)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This a good, very clean, modern, pleasant hotel in the center of old town and a few minutes to everything in town. It is a very small hotel on a side street, off People’s Square not very easy to find the first time. That said it is a tiny hotel, 4 floors, 2-3 rooms per floor accessible by a 2-person elevator or stairs. Lovely breakfast, modern and impeccably clean. The name of the hotel connotes a palace, so you do expect something grand or large and instead it’s the very opposite. But well appointed rooms, hard beds but the place tries hard. Super centrally located and well air conditioned.
於 2023 年 7 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2023年7月30日的回應
Dear Jeffrey,Thank you for the lovely feedback.We look forward to welcoming you again in the future.Kind regards.

10/10 優異

Ishita

讚好：整潔度、職員與服務、設施服務和住宿狀況
The lady at the front desk was very helpful. She let us check in advance. The room was super cute and clean and the area was the center of the center
於 2023 年 7 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年7月14日的回應
Dear Ishita,Thank you for the lovely feedback.We look forward to welcoming you again soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年7月13日的回應
Dear guest,Thank you for taking a moment to review your stay.We look forward to welcoming you again soon.

10/10 優異

Igor

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Amazing rooms, wonderful staff with spectacular surroundings and sights at your feet. I’ll definitely stay here again! 👍
於 2023 年 7 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2023年7月11日的回應
Dear Igor,Thank you for the lovely feedback.We look forward to welcoming you again soon.Kind regards.

8/10 不錯

Charlotte

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2023年7月10日的回應
Dear Charlotte,Thank you for the provided feedback regarding your recent stay.We look forward to welcoming you again soon.Kind regards.

10/10 優異

Dave

於 2023 年 6 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年7月4日的回應
Dear Dave,Thank you for the amazing feedback.We look forward to welcoming you again soon.Kind regards

10/10 優異

dale

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is small with only a few rooms per floor and it is located in the center of the old town. The free breakfast was nice! Very convenient and rooms are comfortable.
於 2023 年 6 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2023年6月21日的回應
Dear Dale,Thank you for the amazing feedback regarding your recent stay with us.We are delighted to hear you had a great time during your stay and we look forward to welcoming you again soon.Kind regards.

6/10 一般

SERGE

於 2023 年 6 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年6月23日的回應
Dear Serge,Thank you for taking a moment to review your recent stay at our hotel.We regret to hear we did not meet your excpetations during your stay.We would like to invite you to contact our customer service in case there is a possibility to correct the circumstances which influnced your overall impression.Kind regards.

10/10 優異

Terry

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2023年6月4日的回應
Dear TerryThank you for the amazing given feedback regarding your recent stay.We look forward to welcoming you again in the future.Kind regards

10/10 優異

Gillian

伴侶同遊
讚好：整潔度
Superb location. Friendly staff. Large rooms. Couldn’t fault it
於 2023 年 5 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2023年6月2日的回應
Dear Gillian,Thank you for the lovely feedback regarding your recent stay.We look forward to welcoming you again sometimes in the future. Kind regards.

10/10 優異

Keith

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Helpful staff. Generous breakfast. Room was lovely and comfortable bed. Did I mention the great location?!
於 2023 年 5 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2023年5月31日的回應
Dear Keith thank you for the lovely feedback regarding your recent stay.We look forward to welcoming you again sometimes in the future.Kind regards.

10/10 優異

Nuchem

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location location location. Was amazing. The staff were so nice and caring. Place was super clean and modern. I’d go there again
於 2023 年 4 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年5月1日的回應
Dear Nuchem,Thank you for the lovely feedback!We look forward to welcoming you again soon.

10/10 優異

Chris

於 2023 年 4 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2023年4月24日的回應
Dear ChrisThank you for the lovely feedback regarding your recent stay.We look forward to welcoming you again sometimes in the future.Kind regards.

10/10 優異

Kirsi Sisko

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pieni,siisti ja rauhallinen hotelli,vaikka sijaitsi kun vilkkaan aukion laidalla.Huone tilava ja siisti. Erittäin ystävällinen ja avulias henkilökunta.Aamupala ei kovin spesiaali,mutta aivan riittävä.
於 2023 年 4 月住了 5 晚
Palace Suites Heritage Hotel Team 於 2023年4月8日的回應
Dear KirsiThank you for the lovely feedback regarding your recent stay with us.We look forward to welcoming you again sometimes in the future.Kind regards

10/10 優異

Michael

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We absolutely loved our stay at Palace Suites. The location couldn't have been better right in the middle of old town. The staff were amazing the rooms were spacious and very clean. Everything was within walking distance and the breakfast was excellent. Would definitely stay here again and would highly recommend
Palace Suites Heritage Hotel Team 於 2022年11月11日的回應
Dear Michael,Thank you for the lovely feedback.We look forward to welcoming you again sometimes in the future.Kind regards.

6/10 一般

真實旅客

讚好：整潔度
不滿：客房舒適度
Split vacation
The bed was way too hard for me, so I asked the reseption if there was anything they could do for me to make this better. Nothing happened, did not hear back from them again. They could at least got back to me with a status or maybe come back with a solution. The room where spacious, and well soundproofed against the surroundings. There was not enough pressure in the shower to use the rain shower.
於 2022 年 10 月住了 7 晚
Palace Suites Heritage Hotel Team 於 2022年10月30日的回應
Dear guest,Thank you for taking a moment to review your experience during your stay at our hotel.We are sad to hear our bed caused your poor quality of sleep, therefore we would kindly ask you to contact our customer care in order to resolve your issue.Nevertheless, we look forward to welcoming you again some other time in the future.Kind regards.

10/10 優異

Yvonne

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful Hotel and wonderful people!
於 2022 年 10 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2022年10月23日的回應
Dear Yvonne,Thank you for the amazing feedback!We look forward to welcoming you again soon.Kind regards.

10/10 優異

Patricia

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel in the middle of Old Town Split which is an amazing place in itself! Staff were excellent room was beautiful with old stone authentic walls. Very clean! Would absolutely go again!!
於 2022 年 10 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2022年10月23日的回應
Dear Patricia,Thank you for the lovely feedback regarding your recent stay with us.We look forward to welcoming you again soon.Kind regards.

10/10 優異

Stephen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great location and stay!
於 2022 年 10 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2022年10月19日的回應
Dear Stephen,Thank you for the lovely feedback regarding your recent stay with us.We look forward to welcoming you again soon.Kind regards.

10/10 優異

Shane

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great last night in Split.
Everything was great about this stay. Rooms had lots of space, clean and the staff was great. 1st floor rooms where noisy due to proximity to the kitchen and dining room. But all other rooms we booked where great. It was also extremely convineint being so close to coffee shops and restaurants.
於 2022 年 8 月住了 1 晚
Front Desk 於 2022年9月2日的回應
Dear Shane, Thank you for your lovely feedback regarding your stay at Palace Suites Heritage Hotel. We look forward to welcoming you again sometime in the future. Kind regards.

8/10 不錯

Christophe (Paris)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cet hôtel est idéalement bien situé. La chambre est propre. Le petit déjeuner est tout à fait correct. Air conditionné dans les chambres. Peut-être une déperdition d’énergie quand on trouve les fenêtres de sa chambre entre ouverte OU la porte d’entrée de l’hôtel grande ouverte. C’est dommage, le personnel n’est pas formé pour cela. Sinon, RAS
於 2022 年 7 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2022年8月7日的回應
Dear Christophe, We would like to take a moment and thank you for the lovely feedback and positive criticism regarding your recent stay at our hotel. Unfortunately, our property does not have full time doorman at the property to open or close the doors, but in any case they remain closed and unlocked. Nevertheless, we look forward to welcoming you again sometimes in the future.

10/10 優異

Alex

於 2022 年 6 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2022年6月14日的回應
Dear Alex Thank you for the great review! We look forward to welcoming you again sometimes in the future.

10/10 優異

Anne

於 2022 年 5 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2022年9月4日的回應
Dear Anne,Thank you for the lovely feedback.We look forward to welcoming you again sometimes in the future.

10/10 優異

Philippe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
5 jours d’exception sur la côte Dalmate !
Séjour toujours aussi agréable, tout particulièrement lorsqu’on tient compte des nb avantages octroyés aux membre Gold - Personnel très attentionné - Situation exceptionnelle de l’hôtel au cœur de la vieille ville - Tout est accessible à pied - Offre de restauration pléthorique aux alentours de la Narodni Trg - Bref, un séjour pascal idyllique sous un soleil radieux - C’est sûr ! Nous reviendrons !
Primošten !
於 2022 年 4 月住了 4 晚
Palace Suites Heritage Hotel Team 於 2022年4月29日的回應
Dear Phillipe. Thank you very much for your kind words. We look forward to welcoming you back soon. Kind regards.

10/10 優異

Markku

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to stay
Excellent in all respects
於 2021 年 10 月住了 7 晚
Palace Suites Heritage Hotel Team 於 2021年10月13日的回應
Dear Markku, thank you for your lovely feedback regarding your stay at Palace Suites Heritage Hotel. We look forward to welcoming you again sometime in the future.

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place, superb location
Lovely staff and that’s a tad unusual as we are finding out.
於 2021 年 10 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2021年10月6日的回應
Dear David, Thank you for your lovely feedback! We look forward to welcoming you again.

10/10 優異

Lars Vegar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2021年10月1日的回應
Dear Lars, Thank you for the lovely feedback. We look forward to welcoming you again to our hotel.

10/10 優異

Philippe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Split éternelle et intemporelle !
Merveilleux séjour comme d’habitude en plein cœur de la cité historique de Split !
於 2021 年 9 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2021年9月25日的回應
Dear Philippe, thank you for your lovely feedback regarding your stay at Palace Suites Heritage Hotel. We look forward to welcoming you again sometime in the future.

10/10 優異

Francisco

讚好：整潔度、職員與服務和客房舒適度
Cosy!
Very friendly staff!
於 2021 年 9 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2021年9月18日的回應
Dear Francisco, Thank you for your lovely feedback regarding your stay at Palace Suites Heritage Hotel. We look forward to welcoming you again sometime in the future.

10/10 優異

Bridget

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location of this property is what first got our attention. It is right in the old town a d walkable everywhere. Mate and his staff are superb. Nothing is too much trouble. We loved is so much we extended our stay. Rooms are spacious and clean. Breakfast is full of choice and good quality. Would totally recommend.
於 2021 年 9 月住了 3 晚
Palace Suites Heritage Hotel Team 於 2021年9月14日的回應
Dear Bridget, thank you for your lovely feedback regarding your stay at Palace Suites Heritage Hotel and compliments to our staff. We look forward to welcoming you again sometime in the future.

10/10 優異

Travis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing location, great service and room!
Palace Suites Heritage Hotel is arguably the best situated hotel in the Split Old City. It's convenient to the port, restaurants, and the Old Palace. They provided great service, helping with parking and ferry logistics, dinner reservations, and answering general questions. The room was spacious, very comfortable, and modern, and the morning breakfast was very good. I'd definitely stay here and would recommend it as a solid location with truly an unbeatable location for enjoying your time in Split.
於 2021 年 9 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2021年9月8日的回應
Dear Travis. Thank you very much for your lovely feedback about your recent stay at our hotel. We hope another adventure will lead you again to Palace Suites Heritage Hotel.

10/10 優異

Marc

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms are spacious, uniquely setup and very comfortable. Location is perfect… staff were highly accommodating..
於 2021 年 9 月住了 2 晚
Palace Suites Heritage Hotel Team 於 2021年9月6日的回應
Dear Marc, Thank you for your lovely feedback regarding your stay at Palace Suites Heritage Hotel. We look forward to welcoming you again sometime in the future.

10/10 優異

Britt

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in Old Town Split
Wonderful place in the center of everything in Split. Cozy yet comfortable room, lovely rainfall shower, nice breakfast with delicious local food. Only warning is possible nighttime noise, but my A/C drowned out anything and I feel asleep easily (and I am a very light sleeper). Perfect location to explore everything Split has to offer, from the Riva to Diocletian’s palace to watching the sunset in Markan’s park. Highly recommend, especially for the price.
於 2021 年 8 月住了 1 晚
Palace Suites Heritage Hotel Team 於 2021年9月3日的回應
Dear Britt. Thank you for the lovely feedback. We look forward to welcoming you again.