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蒸氣植物酒店的評價

3 out of 5
蒸氣植物酒店
123 S. Post Street, Spokane, WA

評價

8.0

很好

10 分評分，優異；1010 則評價中有 407 則" "
8 分評分，不錯；1010 則評價中有 328 則" "
6 分評分，一般；1010 則評價中有 137 則" "
4 分評分，欠佳；1010 則評價中有 76 則" "
2 分評分，很差；1010 則評價中有 62 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

2/10 很差

Minjiang

於 2022 年 7 月住了 1 晚

8/10 不錯

Yang

於 2021 年 10 月住了 1 晚

8/10 不錯

Not Provided

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
整体来说，酒店客房清洁度和舒适度满意！前台工作人员很有礼貌和热情！此外，酒店提供免费的简单早餐。酒店旁的Churchill 餐厅值得一试！
於 2019 年 5 月住了 1 晚

8/10 不錯

Genoa

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

6/10 一般

Christina

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
This property looks much better in the pictures. It’s right next to the train overpass. It’s SO loud & our comforter was really dirty.
於 2024 年 5 月住了 1 晚

8/10 不錯

Maria

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Die Lage ist sehr gut. Leider ist es sehr laut wenn der Zug vorbeifährt und Hunde sind erlaubt, allerdings wenn sie permanent bellen ist das sehr störend.
於 2024 年 5 月住了 2 晚
Kathy - GM 於 2024年5月3日的回應
Thank you for your review! We apologize you had to contend with someone's pet barking. In the future, please contact the front desk for assistance so we can engage and help. We look forward to having you back!

10/10 優異

Luis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a great place to stay lots to do around I would recommend and if I need to stay in Spokane I would go back to this hotel loved it
於 2024 年 4 月住了 2 晚
Steam Plant Hotel 於 2024年5月1日的回應
Thank you for staying with us and for leaving a review.

10/10 優異

Kevin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Steam Plant Staff 於 2024年4月30日的回應
Thank you for staying with us and for leaving a review.

8/10 不錯

anthony

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月29日的回應
Thank you for your review

10/10 優異

Anthony (Missoula)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable hotel with lots of thoughtful touches. Best feature however was staff. Uncommonly friendly and helpful. Definitely next level! Will stay there again
於 2024 年 4 月住了 1 晚
Steam Plant Staff 於 2024年4月27日的回應
Thank you for staying with us and for leaving a review!

8/10 不錯

Ronald

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The unit was very clean, however the hotel is in the very center of town with a number of vagrants and panhandlers. Someone should have shared that the adjacent wall was one of the towns many railroad overpasses
於 2024 年 4 月住了 1 晚
front desk 於 2024年4月28日的回應
Thank you for your review

10/10 優異

Jennifer

讚好：住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月23日的回應
Thank you for choosing Steam Plant Hotel hope to see you next time your in Spokane

8/10 不錯

Victor

讚好：整潔度、職員與服務和住宿狀況
My room was close to the main office and street and it was a little bit noisy.
於 2024 年 4 月住了 1 晚
front desk 於 2024年4月21日的回應
thank you for your review

10/10 優異

Joyce

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
front desk 於 2024年4月21日的回應
thank you for your review

10/10 優異

Amari

讚好：整潔度、職員與服務、設施服務和住宿狀況
Honestly it was so calm it was a vintage stay for me, I wanted something nice but historical and near the knitting factory and I was so happy with what I explored 🙌
於 2024 年 4 月住了 2 晚
front desk 於 2024年4月21日的回應
thank you for your review

10/10 優異

Ricardo

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Very clean
於 2024 年 4 月住了 1 晚
Kathy - GM 於 2024年4月18日的回應
Thank you, Ricardo! We appreciate your wonderful review and more so, the comment about our cleanliness! I will be sure to share your thoughts with our housekeeping team! Thanks again!

10/10 優異

billy

讚好：整潔度、職員與服務、設施服務和住宿狀況
good drinks at the sister property nice shower and a 5 min walk to the fox theater
於 2024 年 2 月住了 1 晚
Steamplant Staff 於 2024年4月17日的回應
Thank you for staying with us and for leaving a review.

10/10 優異

Wilmer

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The room was clean and comfortable, but there was an odor that was strong, maybe from the carpet.
於 2024 年 4 月住了 1 晚
Kathy - GM 於 2024年4月18日的回應
Hi Wilmer, thank you for your review! We appreciate that fact that you took your time to let us know about your experience. Rest assured, we will look into your comment about an odor. I do know the team has been deep cleaning to ready ourselves for summer. Please know we will address. Thanks again and wishing you well!

10/10 優異

Liliana

讚好：設施服務和住宿狀況
Very good
於 2024 年 4 月住了 2 晚
front desk 於 2024年4月16日的回應
thank you for your review

8/10 不錯

Kehli-Anne

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Awesome check in experience, cute hotel and close to everything downtown!
於 2024 年 4 月住了 1 晚
front desk 於 2024年4月16日的回應
thank you for your review

8/10 不錯

Shannon (Tacoma)

於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月29日的回應
Thank you for your review

8/10 不錯

Melissa

讚好：整潔度、職員與服務和住宿狀況
Very affordable and clean rooms. Friendly staff.
於 2024 年 3 月住了 2 晚
front desk 於 2024年4月8日的回應
thank you for your review

8/10 不錯

Christopher

讚好：整潔度、職員與服務和住宿狀況
It was a good little hotel that was in the perfect area.
於 2024 年 4 月住了 4 晚
front desk 於 2024年4月8日的回應
thank you for your review, we also enjoy the area.

8/10 不錯

Shane

於 2024 年 4 月住了 1 晚
Steam Plant Hotel Front Desk 於 2024年4月5日的回應
Thank you! We are glad you enjoyed your stay and hope to see you again!

2/10 很差

Rhonda

於 2024 年 3 月住了 1 晚
Kathy - GM 於 2024年4月5日的回應
Dear Rhonda, by virtue of your score, it appears as if we did not meet your expectations. If that's the case, please know this was not our intention and for that, we apologize. Hopefully in the future, you will give us an opportunity to earn your business back. Wishing you well.

2/10 很差

Chema (Kirkland)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
A terrible place we waited around 1 hour to be checked in because their printer was broke and no one there to fix it until the service person showed in. This place should never have been called a Hotel, it is a Motel. Never Again
於 2024 年 3 月住了 1 晚
Kathy - GM 於 2024年4月2日的回應
Dear Chema, thank you for taking the time to share your comments from your 3/9/2024 arrival. I am sorry you had to endure our printing issues but rest assured, the printer issue was corrected. Please know we did and continue to do our very best to ensure our guests are comfortable. I am sorry we let you down. Wishing you well.

8/10 不錯

Mark

家人同遊
讚好：整潔度和職員與服務
Right next to the train tracks. A bit noisy.
於 2024 年 4 月住了 1 晚
Kathy - GM 於 2024年4月2日的回應
Hi Mark, thank you for taking the time to share your thoughts. Yes, we are next to the tracks and the actual Steam Plant which yes, is located next to the railway. I found it interesting to learn the Steam Plant powered downtown Spokane from 1916 to 1986 so of course, the proximity of the hotel near the tracks is indicative of the need to be near the tracks for commerce. I hope you were comfortable and that the staff made you feel at home. Thanks again, Mark.

8/10 不錯

Wilmeka

家人同遊, 商務旅客
讚好：職員與服務和設施服務
Look, if you are bougie, do not stay here. We stayed here one night because the Davenport did not have availability until the next day. The staff were very friendly and accommodating. The property just seems suspect but it was fine. I’m bougie so I probably won’t be back. :). Be blessed everyone
於 2024 年 3 月住了 1 晚
front desk 於 2024年3月30日的回應
thank you for your review

6/10 一般

Jackson

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚
front Desk 於 2024年3月27日的回應
Thank you for your review

4/10 欠佳

Lindsay

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
front desk 於 2024年3月20日的回應
Thank You for your review

8/10 不錯

Demetrius

於 2024 年 3 月住了 2 晚
front desk 於 2024年4月8日的回應
thank you for your review

8/10 不錯

Christina

家人同遊
讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
The reviews on this property seem to be either love it or hate it. My kids loved the cool old vibes and that they showed the old Popeye movie on the building wall at night. We love that we could walk to pretty much everything including our basketball games at the nearby high school. Food, riverfront, movies, downtown area all walking distance. They’ve updated the rooms, but cleaning needs to improve. Hair all over bathroom floor and toothpaste on sink faucet was pretty gross. Breakfast was basic, but adequate and staff was super friendly. Train seems to ba a complaint but honestly we didn’t even notice it at night. Homeless people kick around from time to time but we didn’t feel unsafe. Parking was well lit and felt secure. Given the opportunity we would definitely stay again.
於 2024 年 3 月住了 2 晚
Kathy - GM 於 2024年3月18日的回應
Dear Christina, thank you so much for taking the time to present your opinion about your stay experience! Yes, our location is ideal and while our property is simple, we are so conveniently located to so much activity downtown. I am sorry for the cleanliness concerns you mentioned. Please know this is not our norm, nor is it our intention. We respect and understand the need for service, safety and cleanliness and I'm sorry we did not meet your expectations on cleanliness. When you return, please do reach out immediately if you need assistance as we would have happily come to your room and cleaned. Regarding the train, you are right - people either love it or hate it and I'm so happy the train didn't affect your stay! We look forward to having you back anytime you are in town. Thanks again for your mentions. Wishing you and yours the very best.

8/10 不錯

ceanne

讚好：整潔度、職員與服務和住宿狀況
Very loud all night. Train goes by multiple times in the night. They did provide ear plugs. I forgot a phone charger and they had one I was able to borrow.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月18日的回應
Thank you for your review! Until next time safe travels and best wishes.

6/10 一般

Jessica

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
Room was run down. Bed was not comfy and the train….
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月17日的回應
Thank you for your review

8/10 不錯

Ronald K.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was great, parking was great. The room and linen was musty.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月16日的回應
Thank you for your review

10/10 優異

ian

於 2024 年 3 月住了 1 晚
Steam Plant Hotel Front Desk 於 2024年4月5日的回應
Thank you! We are glad you enjoyed your stay and hope to see you again!

10/10 優異

Megan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Steamplant Staff 於 2024年3月14日的回應
Thank you for staying with us and for leaving a review.

2/10 很差

Florence

家人同遊
不滿：設施服務和住宿狀況
Uncomfortable and noisy. Felt really light headed from being in the room. And not safe enough to sleep.
於 2024 年 3 月住了 1 晚
front desk 於 2024年3月12日的回應
Thank you for your review

6/10 一般

Brooke

讚好：整潔度、職員與服務和住宿狀況
It's a unique motel style property right next to the train. Rooms came with complimentary ear plugs...
於 2024 年 3 月住了 1 晚
front desk 於 2024年3月12日的回應
Thank You for your review

6/10 一般

Jamyang

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
Check in was bit of a problem due to printer issues. There were few of us just waiting patiently for at least 20-30 mins. No apology. Customer service at the check in was not so nice. But then she’s also very young. So that’s there too. Why are they even using laser printer that’s worst than people’s home printer!! Seriously. And breakfast wasn’t what we expected. Quite sad to be honest. Might as well say. First come first serve. There were pretty much gone around 9:10am when it ends at 9:30am. No one comes to check and refill. Rooms were clean enough but not much counter space, I was using the iron board as one. There weren’t many outlet to plug things. So bring extension if you’re staying at this hotel.
於 2024 年 3 月住了 1 晚
front desk 於 2024年3月12日的回應
Thank You for your review

8/10 不錯

Demetrius

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Front desk 於 2024年3月12日的回應
Thank you for your review

10/10 優異

Stephanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed the convenience that everything was within walking distance and the place itself was very clean and felt safe.
於 2024 年 3 月住了 1 晚
front desk 於 2024年3月12日的回應
Thank you for choosing Ruby Hospitality

8/10 不錯

Angie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
front desk 於 2024年3月12日的回應
Thank you for your review

4/10 欠佳

Miranda

家人同遊
Do not stay here unless you are deaf. The hotel provides ear plugs as an indication of the noise volume. The trains are on the other side of the parking lot and run several times an hour, but worse the walls are so paper thin you can hear your neighbor peeing. The staff was very pleasant and the breakfast was well stocked, but the hotel is no more than two stars at its cleanest.
於 2024 年 3 月住了 2 晚
front desk 於 2024年3月10日的回應
Thank you for your review

6/10 一般

Hanani

親子同遊, 商務旅客
讚好：職員與服務
不滿：設施服務
The property and overall rooms were clean and fine for a quick short stay. However, if you’re someone who needs a quiet place to sleep this is not the place for you. If you sleep well listening to trains blaring past your room all night then you’ll love it here. Staff were great and friendly and rooms were decent. Wouldn’t stay here again for the noise factor.
於 2024 年 3 月住了 1 晚
Kathy - GM 於 2024年3月8日的回應
Dear Hanani, thank you for sharing your experience. Yes, given our location, we are central to so many wonderful venues and restaurants located in downtown Spokane. While I do understand the noise given our proximity to the tracks, I am so pleased to read that the staff provided good service and the rooms were to your liking. Thanks again for your mentions! Wishing you the very best.

8/10 不錯

Jessica

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Good accommodations. Very Noisy around the area and pretty thin walls between rooms, but the hotel does supply ear plugs.
於 2024 年 3 月住了 1 晚
Kathy - GM 於 2024年3月8日的回應
Dear Jessica, thank you for sharing your experience with us. Most of all, thank you for recognizing our staff. We work very hard to provide the best service we can and that we made enough of an impact for our guests to return. Take care and thanks most sincerely.

6/10 一般

Kirby

讚好：整潔度、職員與服務和住宿狀況
As expected, great location
於 2024 年 2 月住了 1 晚
Kathy - GM 於 2024年3月8日的回應
Dear Kirby! Thank you for acknowledging our awesome location. Yes, we are close to everything downtown! I trust the room was comfortable for you as your comment, "as expected" makes me curious. I do hope you rested well. Thanks for taking the time to let us know. Wishing you well.

10/10 優異

Sam

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Kathy - GM 於 2024年3月8日的回應
Dear Sam, thank you for the 5 out of 5! We trust you were comfortable and know we hope to see you again soon. Wishing you well.

8/10 不錯

Verna (NESPELEM)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was really surprised about the Popeye show on the wall. Otherwise, the staff was polite and helpful. Breakfast wasn't the greatest.
於 2024 年 2 月住了 3 晚
Kathy - GM 於 2024年3月4日的回應
Dear Verna, yes, the Popeye show is a classic and we too enjoy the nostalgia! I'm sorry we did not meet your expectations for our continental breakfast offerings! We understand the expectation of some and while we try, we certainly work hard to provide as many breakfast offerings as possible. Hopefully you will give us an opportunity to earn your business back and know we do look forward to having you. Wishing you well!

10/10 優異

Taylor

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Kathy - GM 於 2024年3月5日的回應
Dear Taylor, thank you for the 5 out of 5 opinion! We are so pleased to see you enjoyed your stay! Wishing you well and please know we appreciate you!